BEWARE EMPLOYEES ARE THIEVES AND STEAL RESERVATIONS. Do not EVER shop with this footlocker…read morelocation. Tried to enforce a rule they never do because the KOBE GRINCHES they stole from me have a high resell value. Pathetic can't even trust the company to give you what's rightfully yours because of crooked employees. Funny how the after 5pm rule was NEVER enforced on the previous 15 pick ups I had where the shoe had no resell value. SHAME even the manager is a liar couldn't even keep a straight face.

I purchase a pair of crocs off-line (in app) and received used crocs that were missing croc jewels…read more I called the customer service number and was told that I could return them at the UPS store. So I went that following Friday to the UPS store around 8:30 AM(opening time) to return the shoes. I was told by the employee there that he was unable to pull up the return ticket label so it would be best for me to return the shoes in the mall. He also stated that it would open up at 11 AM . I was very disappointing because I had just gotten off of work and was ready to return them at that exact time. I would again have to wait until 11 o'clock to return that product. I got in the mall and I went through the Macys side so when I got to the entrance which breaks off into the mall we were locked in until someone from Macys let us out. We stood there for like 20 minutes for her to come open the gate to allow us into the actual mall. I went into Foot Locker with the shoes that were sent to me and I spoke with an employee. I later found out that he was actually the manager. I told him all about the experience and how this was my first time ever ordering from Foot Locker online in the app and how disappointed I was to receive used, old shoes They had hair, lint, string, and small particles in them. They were also missing the croc jewels. I told Manager I would never order shoes online from them again. I them asked about crocs that were in the store and if there are any crocs on sale. He stated there were very few. He told me exactly which areas were the men's, women, and children's shoes were located. I looked around for a little bit and I didn't find anything so he told me that he could send back the crocs that I had brought in. He also said it showed somewhere they had the same crocs and he could order them for me for a discounted rate. He then asked if I would like to take advantage of that. I was very hesitant because the issue I first initially encountered but for the discounted price I couldn't beat it. I told him that I would purchase the new pair. I was told I would be credited back for the original pair of crocs and then I had to pay the discounted rate for the new crocs which was fine. He also said that he would have them shipped to my house. I just received a new order of crocs which again had the same issue as the last time( the inside of the crocs you can tell that they are clearly been worn) they are used and now this time they're missing three croc, Jules, three of the original croc jaws. Send me personally I will not purchase any items off line. If I can't physically see them and touch them to see that they are brand new. I will not purchase them and I definitely will not recommend anybody to purchase off the the app. The only good part or great part of the experience was dealing with Isaac the manager at Cross Creek Mall. He was absolutely wonderful but other than that I would not recommend them. When I called back to the cross creek store( in reference to this matter) to speak to him a young lady I believe her name was Tasha told me that I could return them. I explained to her that I didn't want to return the shoes that I only wanted to speak to him in reference to the matter. She was very snappy and asked what did I want to speak to him in reference to. I told her the situation she said "oh I witnessed when u came into the store and he's not here right now". I told her I only wanted to speak to him in reference to the matter I didn't want to return the shoes at this time. She was very being smart and had an attitude so I told her don't worry about it and that I would just do a review instead.

Kohl's is a nice department store in which you can find something for the entire family. Kohl's…read morenormally has great sales happening at various times of the year. I didnt see any this time around. The selection of Christmas gifts available is pretty crazy and it's not even Halloween yet. The staff is both friendly and courteous. Even though I didn't find anything during this trip, I'll definitely stop in again.

I love Kohl's and have shopped at them for years in many different states…read more I am writing my review based the quality of service I rec'd when returning SEVERAL Amazon items - thank you "Eva" for making it such a simple process. I would be remiss if I didn't give this entire store a 5 stars - I like the selection, discounts, online shopping and hassle free return policy!!!!!!!!

EVELYN at the cash wrap has a very nasty disposition. Not only did she skip me in the cash lane but…read morealso wanted to go back and forth with me in front of other customers. I was standing in line, with no one behind me initially. I'd already been having a bad day. I didn't hear her call me, so she skipped around me. When I noticed the people who just walked up walk past me I walked up to the cash wrap and she said "your gonna have to get back on line because you didn't come". She still hadn't rang anything up for them, could have easily taken me. Instead she chose to be a snotty bitch, making little remarks, talking to me in a condescending manner. I eventually blew up. Evelyn needs to be evaluated a little more closely in regards to how she deals with customers. Zero star customer service experience DECEMBER 1,2025 around 5 pm

I worked at this location for a period of time... my experience was very disappointing, toxic, and…read morenegatively affected my mental health. One of the managers consistently took extremely long smoke breaks, she was rarely available when needed, and spent most of her time in the office on Facebook, or on her phone talking to her wife.. rather than helping the team on the floor. This made it difficult for employees to get the support we needed during busy shifts. The store manager Kim white also heavily contributes to a very toxic work environment. ( everyone feels this way but nobody will step Up to her) Kim white often shows clear favoritism toward certain employees while treating others extremely unfairly, she would talk about certain employees to other employees, and often got on the store microphone to openly embarrass employees when we had simple questions or concerns, which created tension and and uneasy work environment. Sue, Leanne and kaylan are wonderful managers and deserve more respect than they receive. Many of us regular workers tried to do our jobs well, but the lack of dependable leadership and professionalism made it an unpleasant and stressful place to work. I hope the company takes feedback like this seriously and addresses these issues so that future employees have a more positive experience, but I also think it's important to shed light on toxic work environments and work place mental and verbal abuse, I will also be leaving a review on yelp and I've sense contacted corporate, unfortunately I don't recommend this certain location for anyone looking for future employment.

Not the best TJ Maxx I have ever been to but it's a familiar layout and has all the things, just…read moredidn't find anything for me. Long line, could've used more cashiers. Wide variety and selection of household goods. I was specifically looking for clothes and a new suitcase but was disappointed with the suite case selection.

Popped in here today while working in the area. Nice store. Clean, nice spring summer items. Got a…read morefew things. Only two registers open with a busy line. Gal said they were short handed. Still like other locations better, but it's definitely worth going.

Cool staff. Great customer service. When I couldn't find my size, the girl was able to help me find…read moreit in another location. Really friendly girl and was able to help me locate the nicest boots. I was confused at first when she came over to help me because I didn't know she worked there.

Great to see Ross's success and them bringing their very own DD's Discounts next door. With…read moreanticipation of the opening dates, we dropped in for the soft opening. Reminds me of a smaller Cititrends. They carry similar shoe brands like Forever and Bamboo. I found 2 nice pairs of shoes and saved $3-$6 vs. what Ross would normally sell them for $12.99-$17.99. The Misses tops department was a little confusing because selection was mixed in with Juniors. I think merchandisers either ran out of space and time before grand opening or there wasn't enough merchandise to arrive in time to look full on racks. I totally get it. I can see myself dropping in to look at the shoes (sandals or dressy mules).

Priscilla is the best professional and honest and trust person I've ever met when it comes to…read morejewelry and so on forth. She's always been true to me and never have I had any reason to not trust her

Went to go buy some gold and silver bullion with my son today. Was told by the woman working that…read morethey do not display any coins/bullion. When I asked what they had available, she was very unhelpful and ending up telling me sorry I can't help you. This is after they were closed until after 2pm when their hours on the internet say 9am open and a hand written sign says 1pm open. Wasted lots of time trying to do business with these guys just to end up turned away and disappointed. Would never recommend and will not return.

Victoria Secret in Cross Creek Mall gave me the BEST CUSTOMER SERVICE TODAY MAY 6, 2025 The…read moreemployees was helpful with my sizing and products I needed help..these days it's hard to find professionals when I go shopping and I ENJOYED the experience..

I returned some items I bought in the Raleigh store a few weeks ago today. Went here on purpose…read morebecause the Raleigh store everyone in the store was either unhelpful or extremely rude. So anyway, my experience in Fayetteville today. Everyone at this store needs to go to the Raleigh store and teach them customer service because I got greeted walking in and out of the store at this location and absolutely every retail salesperson spoke to me and was friendly here. Thank you for a pleasant shopping experience even on a holiday.