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    Shoe Palace

    3.2 (20 reviews)
    Closed 10:00 am - 9:00 pm

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    2 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    7 years ago

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    Shoe Palace

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    8 years ago

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    Shoe Palace

    Thanks for the great review!

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    10 years ago

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    Shoe Palace

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    5 years ago

    Big thanks to Miguel for helping me get in and out quick while recommending the best shoe for what I needed.

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    11 years ago

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    Shoe Palace

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    5 years ago

    Good shoes and the employee Bobby I think it was really helpful, nice, and hooked it up with some nice jordans

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    11 years ago

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    Shoe Palace

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    9 years ago

    Jacob R was amazing and so patient with my friend and I. Went back to pull shoes several times. Amazing customer service!!!

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    Shoe Palace

    Thanks for the great review Jessica!

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    5 years ago

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    7 years ago

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    Shoe Palace

    Thanks for the 5 stars! Please come back and see us soon.

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    11 years ago

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    Review Highlights - Shoe Palace

    Jacob was an super helpful sales associate that was very kind to my boys in finding new shoes.

    Mentioned in 2 reviews

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    DSW Designer Shoe Warehouse

    DSW Designer Shoe Warehouse

    3.5
    (45 reviews)
    9.0 mi
    $$

    I do not like this location. Its the second time ive been here since I moved here and both have…read morebeen underwhelming in service. Wish I had noted the last associate's name. But Im here to complain about the service, or lack thereof, tonight. Marissa was the cashier. No friendly greeting, smile, nothing. When it came time to pay I wanted to use my rewards. Which at that time I had the shocking discovery my rewards account had been compromised. I had recently had some fishy email activity so immediately this lined up with that. She could tell I was bothered and worried about finding out my account has been compromised. She did not offer to call customer service to see if theres anything they can find about how/when it was hacked or what not. Zero effort given to help me. And zero pleasantries on her part at all. She asked me the same question 5 times. I told her repeatedly I never had the dsw app downloaded so I could not give her my shoe lover reward number or whatever. All I know was my account was linked to my email and phone number which apparently the hackers have changed. Left a bad taste about this location. No empathy. No problem solving skills. No friendly free smiles. Just basic retail workers that have no common sense on how to troubleshoot or provide service. They only know how to click a few buttons, rinse, repeat. I did not expect her to solve anything bur just her lack of initiative to call customer service or act like she cared.

    This is your typical DSW. It's a large store with a lot of merchandise. The store is well…read moreorganized, clean, and well maintained. They always have a significant clearance section at the back of the store and you can find good deals there. Prices are clearly marked throughout the store and the employees we've encountered have been friendly. No complaints.

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    DSW Designer Shoe Warehouse
    DSW Designer Shoe Warehouse
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    WSS

    WSS

    2.1
    (9 reviews)
    6.3 mi

    Have mixed feelings about this store. We stopped in here as there was a huge sign marketing the…read moresale of shoe brands my children wear (Vans/Nike). As we entered the store there were five salespeople at the front counter. Mentioned this was our first time in here and we were told if we needed help to let them know. As we wandered around I found some Vans that had cherry blossoms on them. My daughter spent three years in Japan so I thought she would like them. The prices were marked at 2 pairs for $99. I sent her a message and she said she would love a pair of white ones two. Score for me as I like to get my Christmas shopping done by August. I found her size and didn't even need assistance as they were all located below the displayed shoe. Went to check out and was told that that particular shoe was not part of the sale. I was not told that until the cashier had rung it up and my husband had paid for it. I was not paying attention as I was still texting my daughter. When I questioned the total that was when I was told it wasn't part of the sale. So, will I return....No! I will go when my daughter visits but I will not personally spend money there again. I'm big on customer service and having everyone congregated at the front instead of being on the floor was a turnoff. Also, I DO NOT like when things are not marked correctly. As the pictures show it appears that all of the shoes are on sale.

    Received a pair of sneakers for Christmas with a gift receipt I want to go to return them. They…read morewere never worn. They're still in the box because there is 7 1/2 and I wear an eight I went to the store to return them for a bigger size and I was told I can't final sale. It's got a yellow sticker on the box. I said it doesn't matter that I have a gift receipt and you've got about 25 pairs out there. I just need a bigger size they said no I said well I don't know what I'm gonna do with these sneakers. He goes well. I don't know what to tell you if you're not gonna exchange them, so I called corporate still waiting for an answer of when I can get my sneakers. This is ridiculous.

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    Shoe Palace - shoes - Updated July 2026

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