Came in to get my first helmet and was immediately greeted warmly by Scott and Cynthia. I genuinely…read morecouldn't be happier with my experience here. Scott spent the time walking me through all the options on the wall, let me try on different helmets, conducted tests to see which one fit my head shape and size, and gave me ample time and advice to make an informed decision. Easily spent 2 hours here having fun. Scott was extremely knowledgeable, friendly, and patient, and he truly made my first experience at the store a great one. I'll definitely be coming back.

If you order prouducts from Revzilla and the package is not delivered they will not help you and…read moreyou will be stuck losing the money. They put revzilla stickers on the package so your package will get stolen by the delivery company driver or off your driveway. I lost over six hundred dollars because this happened to me. I will never by any prouducts again from revzilla. I highly recommend you order items from the manufacturer of whatever you are buying instead. Revzilla is a middleman you dont need. Don't end up finding the hard way like me.

Kiki was awesome to work with. She made the whole process easy, answered all my questions, and…read morenever made me feel pressured. She helped me get my Sea-Doo and made everything go smoothly from start to finish. If you're looking to buy one, I'd definitely recommend asking for Kiki!

They were super helpful with my recent purchase of a ZX-14R…read more Big thank you to Carissa for all the help

Called in today and at first they didn't answer the phone however, shorty after I got a call back…read moreand I was able to get my questions answered! I then went to the store & was greeted by the manger Tim himself and his employee Reese. Both provided excellent customer service. Offered some water or ice cold Gatorade since it was quite hot outside. Which was very nice of them! Now my shopping experience was excellent, they have lots of popular items in stock & you can find some items at a great value. Another thing they do is if they don't have the item in stock they'll provide options for you to hopefully get what you're looking for! Once again shout out Reese for being so patient with me when I was trying things on and shout out Tim for providing great customer service examples to his employees! Both were a great vibe and I left today wishing to come back! I'll see y'all soon!

The female assistant was amazing who helped us. She knew the product inside and out. Worked with us…read moreto get use properly fit so our gear was not too loose or too tight.. she was amazing! When it came to Tim the manager, he was inexperienced and brash. He really tried to interject during the whole process. It really tarnished the experience. From what I learned is Tim doesn't ride, didn't know the product. With us being there, he should have just listened to his employee and learned but he couldn't help himself to butt in and give his 2 cents. Which did not add anything to the expereince except make the expereince worse. The female attendant should have been the manager because she was the one who knew the product, knew how to interact with us and how to upsell. She even told us about the sanitation machine that they have so if we do go for a ride, we can come by and put our boots and gloves and jackets inside to have them sanitized. Which was awesome to learn about. Thank you to her we will go back. Tim.... Not so much.

One of the best service experiences at this location. Kevin the service advisor was extremely…read moreprofessional and same can be said for the rest of the team behind the scenes. The level of communication is impressive and I would highly recommend any Harley riders to experience the level of service provided here at Orange County Harley Davidson.

Everyone at this dealership is sincere, professional, and truly honest. They take the time to help…read moreyou find the right bike without being pushy or trying to sway your decision just to make a profit. I bought my dream bike from OCHD, and it was a great experience in every way. They gave me a fair price for my Sportster and genuinely helped me choose the bike that fit me best. I ended up with a Street Glide at a great price--and it felt right, especially since I'd been missing my Fat Boy so much. Long story short: trust their advice and leave behind the usual insecurities you might have at other dealerships. They're focused on building real relationships with their customers, not just closing a sale. Thanks, Mus and Gabe

Amazing experience with a great company. I'm fortunate enough to live relatively close to Tustin…read moreand came in for a fitting on my Shoei GT Air II. I met the team, took pictures, and now have a perfect fitting helmet thanks to Hero! Highly recommend and love Shoei helmets, customer service, and brand.

These folks were great when I needed a minor repair to the mounting point for the rear of one of…read morethe cheek pads on my Neotec. I gave them a call, they said sure bring it by, which actually surprised me since I assumed they'd tell me to ship it to Japan. Brought it into their small office park location, they said it would be ready the next day, and it was. Can't ask for much more than that! Not too many people in the country have the luxury of a local Shoei office, and not every company with a local office lets you just come by and get stuff fixed, versus sending it to some big factory or support center somewhere. So great job Shoei!

I purchased all my motorcycle gear from JC Motors years ago and have been happy with the customer…read moreservice and help of the owner and staff. Very knowledgeable for helping select my gear for the first time as a rider. Their years of experience and support have been fantastic. Would highly recommend them.

Couldn't even help me with a 6/20 bolt. Loser attitudes. Tire prices 20% more than their local…read morecompeting dealers and they couldn't provide me a rear tire. I ended up going to another motor shop in Garden Grove, about 20 mins away. Got terrific service, great "we want your busines" attitude, and fair prices (not the best, but 100.00 less than JC).