Horrible service. Horrible waste of our time…read more Friday morning the angle stop under our kitchen sink blew off and started leaking. We shut off the water to the house and called Annica to which she stated they could come out Monday, then said hold on maybe Raul can come by today. And he did, but when he arrived he said he didn't have the part and refused to go get it. He left us high and dry. Literally no water for the weekend. Annika then said over the phone, i can send someone out Monday to make this right. Monday came and we waited 4 hours for them to show. No customer service, they didnt answer the phone. Nothing. we finally got ahold of Raul 4 hours after they were scheduled to arrive and he told us they weren't coming the job was to small. i have no words for this. Do not use this company, they could careless about your business.

This clearly is no longer a company that cares about their customer. Maybe they changed owners. I…read moreknow that is often the case when things change for the worse as happened on December 13, 2023. In my case I used this company for at least 10 years , probably even longer. They were always my go to rooter company until December 13. I even had their business magnet on my fridge. I called on December 13 because the master bedroom toilet backed up intermittently and the shower didn't drain well. We last had the exact problem on March 10, 2021. (See invoice). At that time they were efficient and knowledgeable. They were at my home for less than 20 minutes. That was over 2 and a half years ago with no problems until 12/13/2023. Also at that time they used the 2 inch snake from the clean out by the master bedroom. No song and dance that there is no guarantee if they use that as there was on/12/13. The earlier invoice says it's guaranteed. Mission accomplished. At that time just like on December 13 the only problem was that bathroom and not the one in the hallway and we told the technician on 12/13 that so he was well aware of the scope of the problem . I think it was Cesar but not certain. Fast forward from 2021 to 12/13/23.(see invoice) I called and spoke with at that time a helpful scheduler. Told her the problem. They came out timely but unfortunately that's when the problem started. I'll call him Cesar. He asked if we had a 4 inch clean out. I showed him the one they used successfully in 21 thinking it was 4 inch because there was no problem using it in 21 and the work was guaranteed.(see 2021invoice).He told me it was only 2 inches and if he used the 2 inch machine there was no guarantee at all for the work. Hearing that and of course wanting the work to be guaranteed I was confused so I thought they must have used the four inch clean out in front of the house. I showed him that but he said it was not a two way so it wouldn't work. Meanwhile the clock is ticking apparently on my dime because he said no guarantee with 2 inch and that confused me because it was successful in 21. He told me they could only guarantee the work if they removed the toilet. I agreed. He was going to do that but fortunately he informed me that was a problem because of the floor or something and a concern it would not be okay when it was put back. of course he wanted me to know they would not be responsible. It was actually good I was told that otherwise things would be much worse.I told him that not knowing the 21 service at that time and asked him to call the office because I really didn't know why this was such a huge deal and taking so much time. Never a problem before.He caused this crazy time consuming "wild goose chase"He called and that took more time. Was told this was last done in 2016 which was wrong. Anyway I finally said just use the 2 inch one without the guarantee. And since I'm already paying the extra $45 for the w/ 2 inch one( which was not the h case in 21) go ahead and use 4 inch from front lawn clean out to sewer line even though there was no problem but just for maintenance since you are here and I'm paying for the machine already. Oh- he also wasted more time and charged me for an estimate on creating a 2 way clean out. I was happy to know that but not happy to learn all this time wasting would cost me $115 for an extra hour, when the actual work I including using the 4 inch snake for maintenance took not much more than 1/2 hour. I left at 1:30 for a doctor appointment just as they were starting with the 2 inch without the guarantee. They left at 2:05. I was charged for two hours for 1/2 hour of work which they should have done when they walked in my home. They created the confusion wasted time and then charged me for it. They should have completed this job by 12:50, 1:00 at the latest if they just did what was successfully done in 21 for the exact same problem. What they are doing by having me pay for their confusion is not right or fair. Especially from a business I trusted for more than a decade. I called the office to discuss this and asked to speak with a supervisor because of a problem. She said she could handle it so I told her , only to basically hear in a nice sweet voice of course, tough luck it's your fault. She didn't actually say that but that is what was meant.?I wasn't happy with that response so she said she would tell her surperviser and I should put my complaint in writing. I Just wanted to talk to someone who had the authority and common sense to do the appropriate thing and refund me for 1 hour because I did not cause the time wasting. She said they would call. They never did so I did put my complaint in writing after all as a one star Yelp review.

Always honest, reliable and responsive! Been our regular…read moreplumber for years on the Westside.

Our kitchen, hallway, bathroom all flooded thanks to backed up plumbing we share with our upstairs…read moreneighbor- called Ray Blom in a panic and spoke with friendly, courteous, and knowledgeable Jami, and she sent a plumber same day (Ben) who knew what to do, did it no-nonsense, and we were dry and happy in no time. I highly recommend the excellent folks at Ray Blom!

A termite inspection identified a leak under my elderly mother's house. Her go-to plumber retired…read morea couple of years ago so she called Kenney's Plumbing Supply and they recommended Jim & Tony. They showed up AHEAD of schedule. They had to take things apart, rooter out the problem, put things back together, etc. All under a house in the Hollywood Hills. They were there for about 2.5 hours but got the job done and the cost was at the low end of the estimate that I gave my mom yesterday. Definitely a good value for the work. But on top of that they removed their shoes in the house, put them back on going under the house. They were polite and didn't pressure my mom to do all kinds of "extra" things. I even asked her to have them check the water heater [which I think is on it's last last last leg] and they told her it looked ok and to call them if it started dripping. Considering this WH is 15 years old, they had an open door to get her for another $1,500 - but THEY DIDN'T. They are now on her immediate on-call list if there is a plumbing issue. Thanks Guys!

Our gas water heater was making a loud vibration that rumbled through our house. The only way to…read morestop it was to turn the gas to pilot which meant no hot water. We had a local plumber who was scheduled to come out at 3 and he called just before 4 to say he was going to be late (no kidding). Eventually some other guy shows up with his girlfriend and says the plumber can't make it so he sent them. I had to show the guy how to turn off the gas. He looks at the unit ( which is 3 years old and under warranty) and says you need a new water heater, plus new brass nipples, new ball cock, etc.. It will take him and his girlfriend 4 1/2 hours to swap it out but he can't do it for a few days. I told him to just leave. We called Kenny's Plumbing and Dereck was very friendly and told us to try ACCU-ROOTER run by brothers Jim and Tony. They showed up, were very friendly, found a leak that had allowed water into the air intake. In about an hour they had fixed the leak with a new brass cap, dried the air intake screens and interior base and I had to ask if it was on because it was now so quiet. We not only recommend these guys from ACCU-ROOTER and Kenny's Plumbing but have scheduled them to work on a bathroom tomorrow.

I called 101 plumbing for a clogged kitchen sink for a property located in downtown Los Angeles,…read moremost plumbers wouldn't take the service call because of parking but 101 plumbing did and I'm grateful! Marco was there within an hour and fixed the drain right away. This company provided a fast, friendly and affordable service.

I am so glad to have found Marcos! My kitchen sink (condo) had severe blockage and when I called…read more Marcos he came to service my concerns within 30 minutes. He was very communicative and fixed the blockage with ease. He also cleaned up and double checked drainage and I felt a big relief after his visit. His prices are very reasonable compared to other plumbers I called. I would highly recommend his services if you're looking for an efficient, professional and experienced plumber to add just seems like an honest and kind person who likes to help others. My go to now for any plumbing issues. Thank you again!

These guys are the best! John and his guys did such an amazing job and I couldn't be happier. With…read moreevery crazy request and ask he was able to accommodate. Love these guys and the total transformation they made to my living space.

My roomies and I were having multiple issues with the septic system at the home we rent. We had 5…read morebackups in less than a year living here. These guys came over and did the most thorough inspection, they were able to get a camera down thru the pipes to record the issues, and they met with our landlord to explain in detail all of the issues. They used their hydro jet process and cleared our line. They were prompt, courteous and professional. We haven't had an issue since, and it's been over a week now since they left. Our landlord is addressing the issues they pointed out, and we have not had any more back ups. I highly recommend this company and will be referring everyone to them. The price point was also fair! Thank you so much guys.

Great company. Fast service and very fair prices. My water heater needed to be replaced. Because…read moreit was a warranty exchange, it required the original unit being returned to Home Depot. Adrian went out of his way to help. He delivered and installed the new unit in just a few hours. He was polite, explained everything needed, and answered all my questions. He left our home in the same condition it was before he arrived. Highly recommend !

We had a water heater emergency and I just started calling random plumbers off of google... all the…read morebig name companies said they couldn't come out for a day or so, meanwhile my kitchen was flooding. I called this place on a total fluke and Adrian was out within an hour and fixed the problem. We had him back out the next day to fix a leak under our sink. 4 stars for saving my butt with the emergency call, would be 5 stars but I think the prices were a bit high. Overall a good experience and would use Adrian again because he was very polite and efficient.

4 Stars! Fast 24…read morePlumbing came through for me! While there was a slight delay in responsiveness late on a weekend night, their quick initial reply to my Yelp inquiry and the stellar service from their plumber, Dan, made for a great experience. Value - 3.5 They quoted me $195 to fix my bidet issue, which felt like good value for the quality of work and convenience. I'm definitely getting what I'm paying for here. Quality of Work - 4.5 My main reason for calling was being unable to confidently swap a bidet on one of my toilets because the nut leading to the plunger was too tight or stripped. Dan, their plumber, was a friendly guy who arrived right on time, even calling about 20 minutes prior to verify his arrival. He fixed the bidet issue quickly and effectively, even staying a bit to ensure there were no leaks. That's perfection in my book. Service - 4 They had a quick response to my initial Yelp projects inquiry. While they were initially not as responsive to some questions, that was late in the evening on a weekend, which is understandable. Dan's punctuality, proactive communication, and friendly demeanor, combined with his thorough work, make the service here good.

Fast 24 consistently provides great service and competitive pricing. We use their services often…read moreand they make the process easy and efficient. I appreciate that we are able to schedule same day services and how quickly emergencies are handled when they pop up. If you are looking for help with any plumbing needs, Fast 24 can definitely assist.

If you have what they call a small job, they they will not come to fix your problem. They will give…read moreyou an appointment, and they will push it back, especially when another project comes along. I eventually had to call my call my home warranty company and ask for another plumbing company. Since, this one did not want the job.

We were having a problem with our sewer line , we decided to give a try Express Plumbing Service…read morefor $55 special for drain cleaning service. Mike and John arrived on time and very quickly they found my problem. Mike explains to me why we having a problem and he recommend to ran a snake to clear main sewer pipe . After 45 minutes of snaking my sewer line got cleared. Thank you for your prompt service and I will use your company again.