First off I know anything being wrong with a vehicle can be stressful but as soon as I contacted showtime I had nothing but a pleasant experience with this company they reassured me my car would look good as new and they over exceeded my expectations quality work fast turn around Erica in the office was very kind and knowledgeable with answering every one of my questions and concerns these people truly care about the work they put into this mountain community and I will definitely be back thanks so much showtime! If I could give 10 starts I would but yelp only offers 5 lol read more

I dropped my car off the past few weeks to get the door repaired after a hit. This business goes above in beyond in communication and taking care of their customers. I was so very pleased when I got my car back not only was the door replaced flawlessly, but a full detail on my car from the hub caps to my lights to not one spec of dust inside or outside my vehicle. I would recommend this place over and over again. read more

Incredible! Customer service and care was absolutely incredible. When my car got hit at Costco but some random person I was super bummed out. However working with AAA & Showtime made the process super easy. The entire process was seamless, communication was phenomenal (text updates, phone calls etc). If you live in the mountain community don't sleep on getting your car fixed here. read more

These guys do grade a work. Couldn't be more pleased with what they did with my truck. I have seen a lot of body work done in the business i am in and know body comes close to there work. Highly recommend. Thanks guys! Keep up the great work. read more

Showtime Collision - These guys are the best i have seen. Great customer service and there work is top notch by far! - Body Shops Near Me - Running Springs, California

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Just want to add that we are lucky to have Showtime here, to serve us in the mountain communities. I totally trust them in the past, now, and I will in the future. read more

Showtime Collision - Body Shops Near Me - Running Springs, California

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Showtime Collision is the absolute best body shop I have ever dealt with. From the front office staff, the techs in the shop and having a rental car waiting for you when you drop off your car, It's first class all the way. The work that was done on my car was true perfection. The almost daily updates and the complete detail job before pick up were awesome. I would not take my car anywhere else. Thank you so much !!! read more

Highly recommend this shop to anyone needing auto body services. My family and I have been coming here for years and have always been pleased with their work and customer service. I came in today to have some moldings removed from my truck and had another great experience. Michael was very professional and took care of my vehicle and explained the whole process very well. Got to meet Tyler and a couple of the other guys down in the shop and everyone was awesome to talk to. Everything went very smoothly and the results turned out phenomenal. I am very impressed yet again!! Excellent work and I very much appreciate it guys!! read more

They were really great and did top notch work on my car in a reasonable amount of time.

I would like to resend my review from before. I had a wonderful experience with this shop. They are professional and did a great job fixing my newer model car. Sorry I was so rude in my first review before. I can't delete it. Wish I could. read more

Wow! The service from Erica and her team was exceptional. Our car bumper was damaged when we were visiting Running Springs from out of town. When we arrived at Showtime, they immediately examined the vehicle and proposed a good solution. They had us in and out in less than 1/2 hour with very high-quality work. On top of that, their waiting area is very comfortable. I would highly recommend! read more

I just got my 2019 Subaru Crosstrek back. I am always in awe of the work that showtime does. A tree fell on my windshield, shattered it along with dents to the hood of my car, the top of the car and my mirror. Honestly my car looks brand new. If you are looking to have any body work done, Showtime is the place. Their customer service staff is wonderful. Tyler and Erica are awesome and the rest of the staff. I am one happy girl. Yay Showtime! read more

Had a wonderful experience with Showtime today. The staff was all very friendly and the place spotless. The bumper of my Lexus was detached and they reconnected it at no charge to me. Very appreciative of their generosity. read more

For the ultimate in customer service, excellent repairs with constant updates and making the whole car repair experience so pleasant, we cannot recommend any higher the team at Showtime Collision. We never had to worry about arranging for a rental, which they had waiting for us on our arrival with our car for repair. Mike, Holly and Erica were all so courteous and professional with attention to every detail. Our car was repaired so quickly, expertly and was detailed to a condition better than when we bought it nearly 10 years ago. Thank you so much for making such a normally aggravating experience one that we truly enjoyed. Only giving 5 stars because they don't have an option for more. Steve and Janet Sekerman read more

Every once in a while you come across top-tier work ethics and customer service where I feel you give credit where it due. From the moment I walked in, I knew I was bringing my car to the right place. I wish there was something I could say that they could work on, but I believe they have thought of every detail! How to make everything go smoothly, getting the exacts on clients needs, right down to the candy free for the taking. The lobby is impeccably decorated with breathtaking custom-made furniture. This first impression boasts Beverly Hills status, yet humbly sits in the mountains of running Springs. You're greeted with a warm welcoming smile as they take every careful note to ensure that you get exactly what it is that you're looking for on your vehicle for repairs. They completed the work timely, perfect paint matching, the bond work completely undetectable. When they brought the truck up for me to drive away they had completely detailed the truck which far exceeded my expectations. And that is why I'm giving Showtime auto body repair five stars! Well done everyone. read more

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Showtime is EXCELLENT! I have had vehicle work done from other places in the past and none of them even come close to the customer service or professional work that I received from Showtime. My Subaru looks brand new and they even cleaned the inside (Like professionally detailed), and left me a personal note with a present. I'm super bummed out that I did not find out about these guys sooner and will be recommending everyone I know who needs bodywork to them. Needless to say, I will never go anywhere else. Thanks Guys! read more

It is my sincere wish that the time you spend reading this will save you the unpleasant experience we suffered with Showtime Collision. Since the incident, Erica the owner/manager has threatened and harassed us. My wife was in an accident recently. Her car was towed on recommendation to Showtime Collision. We had never used them before. I checked their Yelp reviews and they seemed good. Unfortunately, I did not read the details in the negative reviews. This would come back to haunt us. My wife called and asked if Showtime would be using OEM (Original Equipment Manufacturer) parts. My wife was told that they would not be using OEM parts for the radiator, condenser, and some other parts. After my wife passed that information to me, I called and spoke with a woman named Holly. Holly as I was informed is the estimator for Showtime Collision. Meaning she should know the cost of parts, the importance of using OEM parts and the country of manufacture if they can't source OEM parts. From the beginning of the call, Holly had a confrontational attitude. I told her that I did not want to use Chinese parts and that I would like to use OEM parts. Not giving me a chance to finish a sentence, Holly exclaimed, "You signed an agreement with your insurance company authorizing the use of non-OEM products and we can use them!" I then explained to Holly that I wanted to avoid using Chinese parts. I explained further than in my experience working on cars, Chinese parts are often made of inferior materials, are poorly constructed and rarely fit correctly. I told her that a core component to the mechanical workings of a car is no place to skimp on spending. Additionally, using a non-OEM part may violate the vehicle's warranty should there be an issue related to the use of inferior/non-OEM parts. Holly's tone with me was condescending to say the least. She continued to talk over me and interrupt me as I tried to convey my concerns. I asked her, "Holly, can you at least find out if the parts you will be using are made in the USA?" Holly replied, "I assume so, because we get them from 1-800-RADIATOR." I told Holly that I would prefer she didn't "assume" where the parts were manufactured and asked her to call her vendor and find out for certain. Holly repeated that I signed an agreement with my insurance provider that allowed the use of non-OEM parts. I told Holly that I was only asking her to do one thing- find out of the parts they intended to use were manufactured in the USA. I asked to speak to the manager (Erica) in hopes to de-escalate the situation. Holly told me that Erica was not in the office, and I would have to deal with her. The conversation ended with Holly agreeing with me, that she wouldn't want Chinese parts on her car either and that she would call their vendor to confirm the country of origin for these parts. About 30 minutes later I got a call from Erica, the manager. I was soon to learn that Holly's unpleasant demeanor was just part of the corporate culture at Showtime Collision. I was initially expecting Erica to try to apologize for Holly's tone and resolve my concern. Instead, Erica lead with, "I was sitting right next to Holly and can tell that you like to jump in when someone is talking." Somewhat shocked at Erica's condescending tone, I was more shocked that she was lying to me. Holly said, "Erica/manager isn't here" and now Erica is telling me she was "right there." One of them was lying. Either way, neither of them did anything to help assure their customer that they would work diligently to get the correct parts for the car. I was frustrated but tried to de-escalate the situation. I told Erica that I apologized if I hadn't asked the question correctly and I was happy to try to re-phrase. I told Erica that I only wanted to know the country of manufacture for the parts and that I prefer OEM or made in the USA. Erica echoed Holly in stating that I signed an agreement with my insurance company authorizing the use of non-OEM parts. She told me, "We can't tell you where they came from. Assume the parts are Chinese. If you have another body shop that will work with you to get the OEM parts, you should call them. We're not going to do that!" In a short time Showtime had "assumed" the parts were made in the USA to assuming they were made in China. At that point I asked her to hold off on doing anything to the car while I reached out to my insurance company. We took our car elsewhere. read more

First of of all this place exceeded my expectations with customer service and craftsmanship from a body shop. I called Showtime and was greeted on the phone with Mae, Mae was very pleasant to speak with and very knowledgeable of my repair needs. While my vehicle was being estimated by Michael I met the owners Mark and Lisa, the crew at Showtime made me feel like family rather than a customer. The day I picked up my vehicle I couldn't believe the professionalism of the employees and how clean their shop was, my vehicle looked so awesome and couldn't be more happier. Tyler and the crew done a spectacular job on my car and can't even tell that any damage was ever done. THANK YOU Showtime for EVERYTHING. read more

Showtime Collision - Looks better than new. - Body Shops Near Me - Running Springs, California

I have nothing but good things to say about this place. Michael and Mar were so pleasant to talk to but Erica has helped me more than I could have asked for. I will never tell anyone to go anywhere but here. This place is amazing and they want nothing more than to help their customers out. Thank you guys for everything! read more

This is probably my best choice to get anything done to my car excellent customer service and friendly keep up the good work.

Family ran business with such attention to detail, very hard workers ALL of them. If your in need of a few bolts to secure your jeeps door panel on or you have a major collision repair Showtime and the crew are your people. You will be satisfied with the excellent service they provide top of the line guys thank you so much read more

They were a pleasure to work with. The work was outstanding and done on time. I can highly recommend them.

After our new car was hit from behind, it was time to find the best collision repair company available....and we did! We spoke with nearly everyone there. From the front office ladies to the professional mechanics, everyone was polite, knowledgeable, customer oriented and just a pleasure to work with. They have great communication skills and kept us well in the loop. They truly strive for excellence. Their offices are beautiful. There are always snacks available and a comfy place to sit. The owner even offered to make my 2 littles and I hot cocoa! There is a little toy chest for the children to select a special toy as well. To top it all off, you can't even tell our car was hit! They did a stunning job! God truly guided us to this awesome place. Would not hesitate to patronize them again should the need arise. read more

Showtime did a wonderful job of repairing my 2016 Subaru Forester. I had damage to the rear passenger door. They were very professional, courteous and maintained an open line of communication while the repairs were being done. I dealt primarily with Holly who has great customer service skills while being very knowledgeable in her field. I would wholeheartedly recommend Showtime! read more

Showtime Collision did an amazing job repairing my vehicle, and making sure I was completely satisfied. The staff there are professional and friendly. I recommend this body shop to anyone who needs their vehicle repaired. read more

They go above and beyond! Car repairs done in 1 day, returned not only repaired, but also clean and with a thank you card!! I love supporting my local community, especially when they treat customers so well. Thank you Showtime. read more

I have A 2020 Jeep slate blue color and side swiped a small cement pillar. oops. I got a hold of Showtime and they were able to get my Jeep in fright away. They kept me informed every step of the way. The turnaround time was only a week, that's awesome In my book. When I got it back it looked better that I could have expected. Color match was flawless. I've sent many people their way with confidence. I highly recommend Showtime Collision. read more

Brought my Acura in on 05/24 after my accident, I contacted my insurance and they connected me to Showtime. I received a call the following morning letting me know my insurance company had sent over the paper work and they were ready for me to bring the car in. They looked it over, took pictures, asked me a few questions and I then turned it over to them. I was updated regularly with my ETA of 06/10 letting me know the status on parts etc... To my surprise I received a call on 06/05 letting me know that my car was ready for me to pick up! 5 days sooner than expected! My car looked brand new, it was washed, detailed and there was no sign of damage at all. Mary, Lisa, and Erica really took care of me and made everything so much easier. read more

I was actually in awe when I picked up my 2011 Dodge Dakota. It looked better than new! All the staff were so friendly that whenever I come down the mountain from Big Bear Lake, I will stop in Running Springs to say Hi! (of course, mostly to pet their cutest doggie ever!) Thanks Showtime for being a positive light throughout my unfortunate collision. read more

I would like to thank everyone who worked on my repair. Well done job my truck is good as new,these people do everything they promise and more and on time. I would highly recommend for any collision repairs. Gibby Mullis read more

Our car was vandalized while parked, with two windows and the windshield completely destroyed, as well as one of the doors and side panels dented and scratched (among other things). As well, the interior was literally covered in broken glass. We had the car towed to Showtime, and in a couple of weeks we picked it up in perfect condition--it looks brand new!! This is the second time they have worked on one of our cars, and we are always thrilled with not only the superb results, but also their professionalism and the seamlessness of working with them and insurance. Could not be happier with Showtime--they are THE BEST of the best! read more

My truck had been backed into and honestly had no idea where to take it, since luckily I had never been in an accident. I had heard about Showtime from a coworker and even after I dropped off my truck I heard great things from a friend. They have the most understanding, helpful and friendly employees of anywhere I have been. My truck looks even better then before it was hit! I would recommend Showtime to anyone and will go back anytime I need bodywork done! read more

Once again showtime has proven why there the best on the mountain was in a fender bender and the first place i called was showtime. Erica is so wonderful getting me in quickly and helping me with all my needs keeping me updated every step of the way .This is a top of the line company. Couldn't be more happy with the service team and great customer service thanks again ERICA read more

My parents had their car repaired by Showtime and they did an amazing job. So, it was a no brainer to go there when my car was damaged in an accident. They did a beautiful job and they went so far as to buff my whole car at no extra charge. It looks fantastic. I am very pleased with the entire process. They are very friendly and knowledgeable. I HIGHLY recommend! Thank you, Showtime!! read more

Erica and the team at Showtime are top notch in auto body repair and overall customer service. I have had repairs to the front end of our Hyundai twice in the last 6 months. The car looks amazing after both repairs and the work was done fast and was ready when they said it would be. We were given updates to the cars progress via text message. Great experience with Showtime twice now, hopefully, there won't be a third. :) read more

Excellent business. We are lucky to have this body shop on the mountain. Knowledgeable, friendly and helpful. Amazing customer service and attention to detail. Highly recommend! read more

Great service good people my sister to go spot as well, but for me unfortunately it was a hard hit

I wouldn't take my vehicle to any other body shop or paint shop ever!! Great customer service, great work, kept me informed the entire way through. 5 stars!! read more

The service was much better then anything I got in Santa Monica and West LA. The car looks like new and I was not able to find any issue with fixed parts. They also provide warranty for repairs. In addition I was not able to pick up the vehicle during week days and Erica was very kind to meet me in the office on Saturday. read more

I an so impressed with Showtime's superior customer care and commitment to exceeding expectations! Holly, Erica and Michael were all so friendly and professional. I appreciated their thorough examination of my car and their expert knowledge of what needed to be done. They replaced the rear bumper and then fixed a spot that I hadn't previously noticed. When I picked it up, I was pleasantly surprised by their going the extra mile and putting a fresh clear coat on the whole car at not extra charge! It looks brand new! To top it all off, the Snickers bar and handwritten thank you note inside the car were a nice touch! They kept me in the loop with timing and cost the whole time as well. It's such a rarity to receive this kind of service these days. That's why I brought them 2 more of our cars to work on the following week. Well done team! You have my deepest appreciation and highest recommendation. read more

Showtime Collision - Personal handwritten thank you note! Who does that these days??!! Showtime does!!!! - Body Shops Near Me - Running Springs, California

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This shop is amazing! If I could take every car I had in my life here I would! They really know how to make you feel comfortable! They have a great outside appearance and inside makes your vehicle feel like it's a person! They are very detailed and explain everything u want and need to know about ur car.. Erica and Lisa are very caring and very professional! They keep you 100 percent updated with the process of your vehicle and any hiccup that arises ! Your car is your friend and you want to treat it like it is! Take it to a great shop! This is the shop! I was very sad that my car was in the shop and I had no car .. but what did they do ? They brought up a rental for me and it was cleaned and ready to go! They made sure I was comfortable ! I love this shop!! Thank you for everything!! read more