For being a steakhouse they sure don't know how to cook stake. Went with a group of friends and we ordered their signature cajun rib eye medium and they arrived well done. Place looks like your typical steakhouse (low light, cavernous). The only plus I would say is the service which was great. read more

Excellent dining experience. This was our second time in a few months and we couldn't have been happier. Everything is in the details and Shulas manages to get them all right. Nice cozy bar area and main dining. All the seats are comfy and exclusive feeling. Servers are always quick to stop by and make sure you have the correct water choice and need help on drink selection. The sourdough bread is a must; so hot and fresh and perfect consistency. Everytime I say I'll try a salad instead of soup, but the lobster bisque is too good to pass up. Creamy, perfectly seasoned and a good amount of lobster meat chunks inside. My bf tried the Cesar salad instead of the French onion soup this time and loved them both. The Cesar was bright, cold, not too heavy on dressing and perfectly seasoned with table side black pepper. The potatoes au gratin have become a must have for us with their wide thin pie dish style serving creating that thin crispy cheese layer on almost every bite. Creamed spinach is also perfectly seasoned and was a perfect warm, hearty accompaniment for the cold night. Steak is always exceptional and each bite is tender and perfectly cooked. I've had both the shrimp and lobster tail add one and both were delicious. We haven't made it to dessert yet, but I imagine it's all good. Our server Carlos was fabulous and definitely improved our experience. He was patient and made some great recommendations. We will be back! read more

Shula's Steak House - Lobster Bisque - Steakhouses Near Me - Naples, Florida

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Phenomenal service from Arsim! Nate made the best drinks too. 10/10. This is my first time here and I will be back!

My wife and I had not been to Shula's steakhouse in years. We were surprised to find one on our Naples Florida vacation. The steaks and service was great as always. we especially looked forward to the 7 layer chocolate cake. This is always a great choice for a sure steak dinner. Our wait Ari was very helpful in our selections. read more

Ari- our waiter was amazing- went above and beyond to get us an excellent burger and served with a great energy, attitude and style. We highly recommend! read more

Great service. Delicious food! Very interactive waiters. Engaging and funny. Had a great night

We greatly enjoy Shula's and frequent a location that is closer to home. However, this location was even better! Our food was spectacular, but what set this meal apart from others truly was the service. Gio and Robert were attentive, friendly, and professional. Thank you for a delicious and memorable evening, Gio and Robert! read more

Azael was our server and he was very kind and attentive. Tonya the Manager also was very kind. 10/10

Food was excellent. Service from Arsim was outstanding! My husband and I visited restaurant while on vacation.

Located inside the Hilton Hotel, this classic steakhouse definitely didn't disappoint! We were celebrating a special occasion and they mentioned it at the hostess stand when they greeted us and there was a plaque on the table waiting for us with the same message. We even received a complimentary dessert brought out to us without even asking. These extra touches didn't go unnoticed and were very much appreciated. Those types of things are a real old school touch that you don't see much anymore at restaurants. There are several restaurants around at this price point and I bet they aren't going above and beyond like Shula's... Our server was very friendly, professional, and attentive. Even though the place looks formal inside, it isn't stuffy. It wasn't very crowded on the evening we were there which was nice, so weren't elbow to elbow with other guests. I had the filet and he had the crab cakes. Since everything is a la carte, we ordered the puree potatoes and asparagus as our side items. Everything we ordered was excellent and delicious. read more

Shula's Steak House - Filet Mignon - Steakhouses Near Me - Naples, Florida

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I love the this Hilton it is by far the nicest Hilton I stay at by far! Everyone at the front dest are always so kind. Nate the bartender we see every year is always a welcome site. Steaks are THE best around! read more

Giovanni was our server, he was knowledgeable and very personable. The dining room was welcoming and the food was delicious!

Food is good. The breakfast waitstaff is okay. Surprise charge on bill for eggs "over medium".

Enjoyable happy hour, good prices, nice atmosphere and music, and great waiter named Paul G. or maybe he said Pauly. Either way, we really enjoyed ourselves and will be back! read more

AMAZING BEST I HAVE EVER HAD!! SPECTACULAR. never had anything so good in my life. I could eat this everyday for every meal fantastic service read more

Paul G took great care of us! A very fun evening with an excellent multi-course meal.

My wife Ordered a French 75. Total fail. I ordered a Manhattan, which they proceeded to shake instead of stir. Watery and not tasty. Main courses were acceptable, and even lovely. Dessert was a chocolate lava cake. Lava inside was still hard and cold and quality of cake was below Duncan Hines or Betty Crocker. Proceeded to wait 20 minutes for our bill to no fault of our server, Avi. There was a private party distracting all servers from their tables. All in all, just a below average experience for a place that claims to be much better. read more

Bartenders Gio and Carlos know their stuff! 170 Bourbons on the menu. What's not to love! read more

Shula's Steak House - Bartender Gio and Yellow Spot 12 year - Steakhouses Near Me - Naples, Florida

Given that we arrived in Naples late on a Sunday evening, we were hardly in the mood to explore let alone find a good restaurant as it was getting late. Happily Shula's Steakhouse awaited us off the lobby of our Hilton Hotel. And given that the evening was seeing a crucial football playoff with Coach Shula's storied Miami Dolphins, I thought a visit was in the stars. We were seated promptly with a nice table near the bar as the establishment was already pretty crowded. My wife had the French onion soup while I decided upon Lobster Bisque. We both ordered NY Strip steaks with one side of sauteed mushrooms. Be careful here as each side dish really adds up as in many steakhouses. For drinks we stayed with wine; my wife decided upon a Pinot Noir and I tried a Zinfandel. Both good choices for the steaks, which by the way were exceptional. Whole meal was top notch. Service was spot on and correct and not pushy to order additional wine. Shula's gets the details right. read more

First rate food with first rate service. Nate was an energetic and fun waiter who kept making sure we had a great time.

we attended a whiskey dinner event and Paul G. did a fantastic job serving our party.

Been coming here for years and never thought to tell folks on this app how incredible my experiences have been. There are a ton of great restaurants in Naples, obviously. But many suffer the same problem... slow bars. Nate and David kill at service bar while being personable to all his bar patrons. A skill sadly harder to find these days. Visit the bar. See Nate. Enjoy a good meal and better service! read more

Best restaurant in Naples! The filet mignon melts in your mouth! Potato au gratin is phenomenal! Impeccable service coupled with fantastic Don Shula and Miami Dolphins memorabilia makes Shula's my favorite restaurant! read more

I made reservations for my father's 65th birthday more than a month in advance as he's been wanting to dine at Shula's for some time now. I don't rate anything under three stars because one bad experience doesn't necessarily mean it's always going to be bad, but we had numerous occurances that will make us skip the 1.5 hour drive and $300+ dinner next time. The food was okay, but our service was just terrible. Terrible. We would have had better service at the Outback Steakhouse! The server started off with a noticeable attitude and was in such a hurry to get us out of there (a table of 5). The Birthday boy ordered two appetizers for his entree (bbq shrimp and steak tips as recommended by the staff) and a salad. The salad came out with his entree even after I clarified that the two apps were his entree only. Then my nephew ordered his steak well done (I know a sin at a steakhouse), but his steak came out so charcoaled that no one in their right mind would eat it. I can't believe they even served it. The server tried to argue that it was well done, but I asked them to replace it and eventually he did. The server never brought the creamed spinach or my nephew's mashed potatoes. My Dad ordered a glass of tea and his glass was empty most of the night while the server no where to be found. There were many open tables, it was not a super busy night for a Saturday at 6pm. If it wasn't for the very nice food runner or water pourer (not sure the term), we would have never laughed or smiled the entire night. The tip went to the server, but all of it should have gone to the staff, not the server. For perspective, we ordered two 8 oz fillets ($54 ea), 3 salads, two appetizers (about $14-16 ea), a grilled chicken sandwich (about $30), grilled salmon ($33) and recieved two sides (about $10 ea). Our total bill came to $272 not including tip. We expected a fine dining experience and received just the opposite. I recommended dinning at many other wonderful restaurants in the area before trying Shula's. read more

Shula's Steak House - Steakhouses Near Me - Naples, Florida

Our child has food allergies so it is always a bit stressful eating out. Paola our server was kind and attentive to her needs. Thanks again for a great meal. read more

Before I go on with the food, let me first talk about our server COURTNEY, who was the best!!! Right at the start, answered so many non stop questions with us four about the food, timing of dishes and the menu. Extremely knowledgeable and helpful with our selections to make it a great dining experience here. She's been employed here for six years. She's very professional, very personable, engaging and we were extremely happy with the service. Next time here, it's a must to ask for her. THANKS AGAIN COURTNEY!! We enjoyed everything we ordered. Management was extremely helpful in replacing my friend's first choice of Norwegian Salmon which wasn't cooked to her liking of medium rare, because it may have been more medium to well, they graciously replaced it with her choice then of the Black Grouper which was excellent. Then offered her another glass of wine. That was extremely nice and generous of Mgmt. to make sure she was happy. That was great and we again applaud you!!!!What was also nice was the comfort of the chairs and surroundings. We got there at 6:00 and left nearly three hours later. Not feeling rushed and enough tables and areas to be filled as they were earlier. You'll get to finish all your talks. Pleasant surroundings. BTW, The only picture missing was my wife's Caesar Salad which was very good! She had the special off the 3 course FALL MENU for $48....Salad/Entree/Dessert. My salad/entree/side was a la carte. But we all belong to the "clean plate club". LOL and the bread basket was great!! We were extremely pleased and again, a pleasure to have met and be waited on by COURTNEY. read more

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Absolutely delightful experience. The staff is friendly and incredibly efficient. I honestly can't get over how wonderful each individual staff member was and how they treated me. The bartender made me a perfect cucumber cocktail and she was beyond lovely and attentive. The lunch special was delicious. The sweet bacon on the wedge salad was out of this world. Asian salmon was cooked to perfection. If you're in the naples area definitely make your way to Shula's for an all around great experience. Don't forget to finish it off with a cappuccino. read more

Shula's Steak House - Cappuccino with rock candy. - Steakhouses Near Me - Naples, Florida

We had an awesome experience at the Shula's restaurant at the Hilton in Naples, Florida. The service and the staff were amazing. I have to mention that Michael working at the pool was awesome. What a wonderful man you have working for you. The most beautiful and amazing man. Very knowledgeable, a veteran to my family owed him much for the liberties that we enjoy. Very attentive and made our day at the pool a beautiful day! You have a gem with Michael. May God continue blessing him and the best to this property. read more

My boyfriend and I decided to do a "Staycation" at the Hilton in Naples. Beautiful hotel and seemed every employee walked by with a smile and hello. After a great dinner we stopped by the bar. Nate made us a Espresso Martini of which we asked to have it made with tequila instead of vodka of which he wasn't a stranger to and all I can say is....Perfect dessert! Nate was hilarious and made the rest of our night! If you stay at the Hilton stop by the bar for a nightcap or dinner. Nate will treat you well! read more

Series of missteps will prevent me from going back to Shula's. Real drop in quality over the past 2 years... Tonight: from giving me a 7oz filet instead of 10, to salting the steak way too much, to the server never putting our dessert order in until we asked where is it, to the hostess not knowing where to sit us in an empty restaurant, to the bill being $500 for 3 ppl. Whole experience really ruined the night... read more

The food is great, but the bartender really makes the dining experience better. Nate is the only bartender at Shulas that works hard to please all clientele, whether they are local regulars or first time visitors. He knows the menu and goes out of his way to make sure everyone enjoys their meal. That is why we are repeat clients, as well as 6 other locals we often join at the bar year round. read more

Stayed at the Hilton for a night and ate breakfast at Shula's. Had the steak and eggs, it was great! I was hoping a steak house would put the same effort into their breakfast steak and I was not disappointed. Jeff was our waiter, and I hope to get him again when I come back. Very friendly and was on top of service. read more

Our server, Gio, was excellent! He was knowledgeable, attentive and very polite. The filet mignon is as good as any we have had anywhere. It was our anniversary, and Shula's provided complimentary champagne, and decadent chocolate cake, plus decorated our table with hearts. read more

So just hear me out: I was here on an overnight for work, leaving early the next day. I decided to order to-go, and take it to my room. First-- upon entry, it looks like a classy spot with private tables and a cozy bar; so for ambiance, I'd give it a 5 for sure. I ordered a burger with fries and the French onion soup. While the burger was cooked perfectly, and there was a delicious flavor, it was overwhelmingly salty. Fries were room temperature when given to me. French onion soup-- I believe this would be excellent had I been at a table. The portion for to-go is absolutely NOT worth the price, and it's mostly bread and cheese. (Again, yes, I know I ordered it to-go.) However I would be apt to try it again, during a sit down dining experience. The biggest turn off though, was the hostess. She was not overtly friendly, borderline stand-off-ish, and failed to call my room when the food was ready (as she promised to do). Also, no one checked to see if there were utensils (I had to turn around and ask.) French onion soup with no spoon would be rather fun I daresay, however it was an experience I wasn't down for. Overall, I would consider trying this place again, but not for a takeout order. read more

Great food, Better service. I was staying at hotel and forgot drink, server was Tommy and he ran back and brought me two. Thanks, Tommy! read more

Shula's Steak House - Filet, shrimp and fries - Steakhouses Near Me - Naples, Florida

Cavemen who can swing s large credit card will be delighted here. This place is all about great meat. And it is great, well prepared and very expensive. The ambiance is nice, the service is great and the bartender makes a great Old Fashioned. Like many great steakhouses, nothing comes with that expensive hunk of meat. Each side and salad is at a cost add on. I just wished they had the open pricing courage to add fifteen dollars to include a salad and a side to the base offer while leaving the other choices for add ones or upgrades. Did I mention the meat is great? read more

Shula's Steak House - Steakhouses Near Me - Naples, Florida

Great service and great food! Nate is an excellent bartender, extremely personable and great attention to detail. Courtney is so nice and super helpful! Highly recommend the Mac n Cheese, blueberry martini and french onion soup. read more

The staff is amazing, led by the manager tonya. She couldn't do enough to make sure that we had a nice experience. You can feel in good hands when tonya is there. read more

Stayed at the Hilton and ordered 2 desserts to be picked up so we could eat in our room after being out to dinner. The one was creme brulee. They literally scooped it out and threw it into a take out book and looked like a big blob. When brought back to complain, the manager was literally unapologetic at all and said that is what they have to do with it, and that's how it is. The girl at the check-in counter did not even acknowledge us with a hello or anything. it just gave us our bag, and that's it. Disappointed in not only the quality I expect.from this restaurant but also the customer service. We frequent the hotel every year and will make sure we won't bother trying again due to this. read more

I was so looking forward to dinner at Shula's since my wife and I have been a to a few of these throughout the country. All of our meals at the other locations were truly great. First time at the Naples one was a little disappointing. They were offering a price fixed 3-course meal which seemed like a great deal. I ordered the shrimp cocktail, Beef filet entree and chocolate cake for dessert . My wife ordered the Caesar salad, Filet entree and Key Lime pie for dessert. We were very pleased with the food which overall was very good. The only issue was the Key Lime pie which was very sugary and granular. Unfortunately, the service (which was good at the beginning) became non-existence once the restaurant started filling up. Waited forever for a second drink order, the desserts and the check. By the end, we started to worry that our waitress had become ill and left. read more