Thank you again for your excellent work. You efficiently and thoroughly removed that nasty malware…read moreSecurity Tool from my system. I especially appreciate the follow-up call you made after you learned more about this bug. I heartily recommend Superior Data Solutions!

I have been a long-time customer - although I have had some recent frustrations with the BounceBack…read moreproduct, I think it is still the best option out there for laptop backups. Its far superior to trying to burn dvd's etc . However since I complained on my prior yelp review about two issues: (lack of information on the ui, appearing to have hung for long periods of time and a non-bootable backup disc issue) I have been contacted by CMS and they have proved to me they really are paying attention and do care about responding to their customers issues. They have sent me instructions which hopefully will resolve my issues. For whatever reason, CMS tech support is shielded behind a web site so it is initially difficult to reach a real person if you happen to need support. Keep trying. Their response time in my case via web/email was ~30 minutes and the message did contain a phone number - that I had failed to notice. Too bad they don't just publish the number on their web or in the help screen for the product. I respond much better when to talking to someone when Im having problems. If you do purchase one of these - and I honestly hope you do... and if you have any problems or dont understand what its doing - dont wait until your frustrated like I did to get through to their tech support, be persistent. I think it comes down to this... It is hard to make a product that works flawlessly on PC models and OS versions, and a UI that provides the 'right' amount of detail. I guess I should cut them some slack here. So Ive upgraded my review back to being 'a fan' given the responsiveness they have shown. And I hope they take to heart my plea for more informative user interface for operations that may take several hours to complete - and make the support line phone number easier to find.

I have a laptop that is about 4 years old, the hard drive was getting full and it was running a bit…read moreslow. After much searching on the web I came across CMS Products. They had a great site that allowed me to input my computer specs and gave me several options for a new hard drive. I opted for the the 500GB EasyBundle Hard Drive Upgrade Kit (SATA). I ordered it Friday and had it by Wednesday. I consider myself to be pretty computer literate but the inside of it scares me!! Their product made it easy as 1,2,3, and installing the new drive was so easy. Thank you for making such a wonderful product and for fast delivery!! PS: This comes with a 3 year warranty, even the manufactures don't offer that!!

I can't thank Mark enough for saving my laptop. My children had loaded it up with so many viruses…read moreand other junk that I didn't touch it for over a year. The laptop had my dad's memorial video and several voice mails from my dad in the weeks before he passed away and I was so worried that I would lose them if I took it in to get it fixed. Mark had my laptop in perfect working condition AND was able to save all my files and it was done within a day! This company is so easy to work with and the rates were great! THANK YOU!!!

I have been sending my customers to these guys for almost 20yrs…read more Take your failed hard drive out of your Desktop, Server or Laptop whether it is external or not does not matter. Mark and his crew will let you know within a day if your data is recoverable, and if it is they will copy it to a DVD. Their rates are reasonable and they can really help you if you want your Data that seemed impossible to recover. You may call me for a Quote if you are unable to remove the hard drive from your computer.

This review is long overdue! We had Axcede come to our home to help us out with installing some RAM…read moreand upgrading our storage on our office computer. Everything went smooth from the initial Yelp inquiry to the work itself. Throughout the process we were notified on how things would go and what we would be getting installed. They answered all of our questions in a polite and timely manner. I really do appreciate the professionalism and the dumb-ed down explanation of everything. We also felt that the price was very reasonable for what we asked and the service we got. I would recommend Axcede for all of your IT services. We would be using them again. We have already recommended them to a couple of friends and family members who are looking for some computer upgrades on their gaming PCs.

They quickly diagnosed the problem I was having with my computer and got me back up and running in…read moreno time. Highly recommend them if anyone is in need of reliable IT support

ITensure to the rescue. I have just enough computer knowledge to get me into trouble and recently…read moremy office computer was getting old and slowing down. Susie from ITensure gave me great advice on what kind of computer to replace it with. Of course, I decided to move all of my programs and data to the new computer myself and knew there would be small issues, but I had a couple of BIG issues. I called Susie in a panic because like most businesses, my business stops when my computer isn't working. She reassured me that everything would be alright, then she remotely connected to my computer and told me to go back to work while she solved my issues. She worked on it for about an hour and fixed it all. Susie at ITensure is great for all of your big and small IT needs. Whether you have a single computer or a whole network. She is an awesome resource. Thank you Susie!

Susie was a huge help! We were having trouble with all of our devices--computers, phone, bose sound…read moresystem, printer. Come to find out a lot of it was due to a failing wifi component of our modem. She was able to figure this all out and rectify everything. Susie is very knowledgable, VERY patient, and gave us many tips with our computer hardware & software. Would definitely recommend her for any computer questions &/or issues. Will definitely call her again. Thanks, Susie

Had been looking for a tech service that could help with our family network of Apple products and…read morethis is it! House call scheduled quickly, tech was on time, professional, knowledgeable, and took care of all of my needs quickly and efficiently. Thanks!

I had a few issues with my three old Mac; tech came out to my house and within 30 minuets all…read moreissues were solved. I would use their services again. On time, polite and very helpful...... Thanks again..... Steve C

Well after 7 years (and I hear that is nursing home years for a PC) I purchased another PC and this…read moretime from Dell. Now, I've had my Dell lap top for 5 years but, it has not had the miles put on it like my PC. All black, beautifully stream lined 19" monitor, tower (with more memory than Methuzilah!), key board/mouse for $699.84! BTW that included all the goodies at no extra charge! However, had it not been for my friend (which resulted from my being a customer of his) John (owner/operator of GEEKMAN.BIZ) I would be in a straight jacket right now! He spent 5 hours (at his rate which is the same for me as everyone else) transfering all of my files, insatalling, updating, connecting tweeking this downloading that leaving nothing left for me to do but sign in and re-enter ID'S and passwords etc. Also, next week he will be back to re-evaluate his work, make adjustments (all for no charge) and then begin re-designing my new web site for my sunglasses business. That too at a very reasonable rate. My fellow yelpers' I'm delighted beyond gegabytes! My USP ports runnith over! There is no way I could have done this without him and his expertise. I mean really where do you find PC people that have all of these cool FREE downloads right from their web site: AVG Security, Crap Cleaner, Adware, Microsoft programs for cool sounds...oh the list of good fortune is endless! Okay maybe some others but everything is user friendly and, he is available for consult either via text or phone. So, just like when I had to have my car in tip top condition when I was in corperate and kept a top notch mechanic available at reasonable rates available now, I have a PC professional for my PC & Lap Top needs. If you have not checked out his web page and seen his wares I encourage you to do so. Also, if your PC, lap top, printer etc are in need of a defragmenting enema CALL this person and your search will be over! ~~~~~~~~~~~~AGAIN HIGHLY RECOMMENDED~~~~~~~~~~

Received a PM from the Geekman...won't copy/paste here because it's a little long but suffice to…read moresay that he was made aware of the issue regarding receiving service requests. Not his fault, it was a back-end issue, but unless we give feedback like this businesses won't/don't know what they're doing wrong. Upped him to 2-stars for explanation of the issue and ::gasp:: a first for me....Un-Sh*t Listing someone Cue the trumpet fanfare, like the old "Imperial Butter" commercials!!

Douglas was very thorough in developing a virus protection plan for my business. I used to be…read moreparanoid about leaving my PC on during the while out in the field. After visiting HardSoft and receiving the latest and most advanced protection package, I can sleep at night knowing that my PC is safe and secure. A+ for HardSoft!!