If you're thinking about getting a new ride, RUN--don't walk--to Diers Ford! We've gotten well over…read morefive cars here over the years (yes, we're basically family at this point), and every single time, they knock it out of the park. From start to finish, the customer service is stellar, the service shop is top-tier, and the entire team makes car buying feel less like a chore and more like a celebration. Want a smooth, stress-free car buying experience? Go see Kirk. He's the guy you want in your corner. And major props to Brandon for keeping the place running like a fine-oiled machine. You can tell this team really cares about what they do, and it shows. Thanks to another seamless and fabulous experience at Diers, I'm officially entering my old lady comfort era--and loving it! Say hello to the newest member of the fleet: a 2025 Lincoln Nautilus. She's part car, part spaceship, and 100% fabulous. Thanks again, Diers! You've done it again!

Very disappointing experience. We purchased a Ford Expedition that had only been listed online for…read more3-4 days. When we arrived at the dealership, the vehicle had not even been cleaned or detailed yet, which in hindsight should have been a red flag. We test drove the Expedition for approximately 15-20 minutes, and everything seemed fine. We had previously driven other Expeditions and were familiar with how they drove, so we did not think to test drive it for an extended period or have it independently inspected before purchasing. Unfortunately, on our 3-hour drive home, the transmission began slipping between gears. Once we got home, we took the vehicle to several different mechanics to determine what was wrong. Every mechanic we spoke with came to the same conclusion: the vehicle needs a new transmission. At this point, we are left wondering whether the dealership was aware of the transmission issue and sold us the vehicle anyway, or whether the vehicle was never properly inspected or serviced before being put up for sale. Either way, this was an extremely disappointing experience and has resulted in a major, unexpected expense shortly after purchasing the vehicle. I would not recommend this dealership based on our experience.

Needed an oil change as I am visiting from AZ so I came here since my uncle Jeff is a technician…read more Everyone was very pleasant and answered any questions I had. They even went as far as to find a coupon for the oil change since we found out the free oil change I had remaining was dealership specific. I didn't mind and very much appreciated the fact that they went above and beyond to make sure I left happy. Definitely will come here for future service needs when I visit!

Working with Sid Dillon was the best choice we could've made when looking for a new to us vehicle!…read moreWe found one we wanted to look at, called them, and were there within an hour. Cameron was super great to work with, as was all of the staff we have been in contact with since! While bringing our vehicle around front after our final inspection and wash, both Cameron and the service employee noticed something weird happening with the breaks. We ended up buying the vehicle, but leaving it there until Monday when someone in service could take a better look at it. They fixed the issue free of charge, and we were able to pick it up on Tuesday. Then, after driving about only 75 miles, the check engine light came on. We called Cameron and explained what was going on, and he told us to bring it back in. We dropped it off last night and just picked it back up tonight, and after fixing it they didn't charge us a thing. This is a complete 180 from the last dealership we bought a vehicle from, and it is so refreshing! We truly feel like we can trust anyone at Sid Dillon, and will definitely continue to give them our business! They worked with us to make things right, and it is evident they truly care about the happiness of the customer.

DO NOT PURCHASE A VEHICLE FROM THIS PLACE! Save yourself the hassle on gettinf a lemon vehicle from…read morehere. Go straight to Tailgate here in town, they are honest and will actually make sure you get into a running/working vehicle!

I've boughten 4 cars here personally, and I've sent 3 separate family members to Drew who runs the…read morelot. I think I've sent probably 7 or 8 friends to buy cars as well!!

Gene Steffy inspected my Chrysler 200 and changed the oil at 112,000 miles. At 117,000 it…read moreoverheated so bad the motor stopped. Their analysis was it need a new water pump and oil cooler for approximately $2,000. I picked the car up and immediately tremendous smoke came from under the hood. Their analysis was it needed a new head gasket for approximately $1,800. I picked it up and within 50 miles it overheated again. Their analysis was the block was cracked as coolant was entering all six cylinders. In conclusion, I spent nearly $4,000 on an unreparable engine!

Talked to a salesman on the phone about a certain car. Settled on a price range we would like to be…read morearound and the dealer said it would be no problem getting around that with our trade in. Drove an hour to the dealership and then they said they couldn't do that number. The guy kept going back to the manager to try and get the price down. At that point, get the manager involved and have them come talk to the customer. What a waste of time and please educate your salespeople on the importance of telling the customer honest things over the phone.

car went out 3 blocks from his car lot. He refuse to do anything said i still have to pay no matter…read morewhat

Been doing business with Jay since the beginning of his dealership. Always helpful and amazing…read morecustomer service. Has always done right by me. I highly recommend J & S to anyone who is looking for a vehicle.

Hands down the worst car dealership I've EVER experienced…read more First I test drove and bought a car. A Volvo XC90. I was coming from Des Moines and drove it home. On the drive home, a light came on and I heard water sloshing every time I stopped. I scheduled it to be seen at Volvo Des Moines anyway for some peace of mind. After looking at the car, I get a call that the Volvo dealership was aware of this car and had serviced it previously after a significant accident involving WATER. Imagine my surprise since their "car facts" never showed anything of that nature. After a week of emails and threatening legal action, they FINALLY take the car back and exchange it for something else. Only they need their mechanic to address something and they'll deliver it. BIG MISTAKE. This car has never worked and after contacting them about it they mailed parts for the WRONG MODEL and told me to fix it. Then they stopped answering emails or calls at all. Honestly avoid them at all costs. An absolute nightmare company with no morals. They're predatory and their car "facts" are fiction. Response to seller: we've called and left multiple voicemails. We've also emailed multiple times. You shipped parts to us that do not fit our car and continue to face issues with this vehicle. Both of our phone numbers have been accessible to you and during the first week you returned phone calls to these same numbers repeatedly. No numbers have changed. Update 1/2026: There's a reason multiple people are saying they sell lemons. And they get on the Internet to respond to low reviews but won't answer the phone. Be extremely wary. Even two years later they still haven't answered a single phone call. Blocked my number and my husbands.

Unless the dealership offers a solution for this lemon STAY FAR AWAY! purchased a 2019 Chevrolet…read moreSilverado WT 4.3L V6 from this dealership a year ago with 91,000 miles on it for around 20,000 Within days, I started experiencing intermittent electrical and shifting issues that have never been resolved. Now at 98,000 miles, 14 Service visits and 4 different mechanics at a loss the truck suffers from: Random electrical communication faults (CAN bus errors) Infotainment screen staying on after shutoff Key stuck in the ignition after driving Jerky, delayed 1-2 transmission shifts Frequent trouble codes including U0100, U0140, U0101, B3205, and more I've had these problems since the day I bought it. I trusted that a truck sold at this price and mileage had been thoroughly inspected, but it's become clear that these issues were likely pre-existing or at least never disclosed. This is not just a "bad sensor" or "wear-and-tear" -- these are major network and control issues that affect how the truck drives, powers down, and shifts. I expected better quality control and accountability from this small dealership. Now I'm stuck troubleshooting a vehicle I rely on daily -- and one I shouldn't have had to fight with from day one. This has been a deeply frustrating experience.

I have grown very fond of Sid Dillon. They have become my go to dealership. Tyler Holck is the MVP…read moreof sales. He is knowledgeable, friendly and is a zero-pressure guy. I have now purchased 2 vehicles for myself and 1 for my mother through him. When its finance time Trevin is the same. Friendly and there for you. He explains everything, doesn't mind if you ask tons of questions and does not pressure you into anything like most finance people will do. Overall, I will be buying from Sid Dillon for years to come for they have changed the car buying experience for the better. Their sales system is structured the way it should be!

I bought a 2017 Ford fusion made it easy and fast for my co signer that lives 45 min away from…read moreFremont will be back for my next car

we got our son a jeep srt 8 from here a few years back with a new moto in it. now lifters are…read moregoing bad the motor has a warranty on it i have contacted them multiple times all i get is we cannot find the receipt for the warranty i called woodhouse where i was told they got the motor from was told they have no record of them buying the engine from them sounds suspicious to me i am a mechanic i have told them i would be fine if they would get a complete cam and lifter set and i would put it in to me it sounds like a good deal they would not hafto pay someone to put it in all i get is the run around i would make sure you get all of your paperwork from them before buying a vehicle would not recommend this company