I gotta say Shane is the best and sometimes cars aren't the best but he does try to make it right …read more I'm very upset and he's doing everything he can I just wish this Kia 2015 sportage would run right because it's costing me a lot to run it to the shop everyone who's complaining about the cars he sells gotta understand things happen and he does work with you please car run good . thank you Shane for your business. and I know it's not your fault . thank you for doing the best you can .

The car's here are absolutely beautiful you can tell Shane really does care about the product that…read morehe represents. He is kind polite and professional in his approach to the situation. I am still thinking about getting one of the cars on the lot I know maybe I am thinking too much haha LOL just had to get out here and give this place a great review

Definitely get a 2nd opinion if you go here. 2 times now Gerber has tried to total cars that had…read moreminimal damage. Do your research there's other shops in town that offered better more educated quotes and estimates. We recently got the car fixed elsewhere in town when Gerber wanted to total it. For only side damage, no airbags went off zero mechanic issues all body work. Update: if you'd like to look up estimates you guys did in the last month with only side damage no airbags out you could probably figure it out. Im not going to bother with the # because we moved on.

We are on a road trip cross country and someone backed into my front corner bumper and took off,…read morejust enough damage to scrape the wheel on turns. Had to get it fixed fast so we could keep going. I went to every place in town, but I should have gone here first. Amazing service, fast and EXTREMELY helpful! I can not recommend this place enough. Seriously. Highly recommend! I had just said "What happened to places around that can just help you out in a pinch. What happened to basic human kindness?" And then we found Gerber. This is the place. Go here. They are good people. Thanks Mack! We appreciate you. ;)

I brought my 2021 Toyota Corolla into the shop for a minor repair. Jim provided me a very…read morereasonable estimate for the repair, parts needed to be ordered and it was a day later when the work could be completed. When I dropped off my car, Jim offered to drive me home and pick me up once the work was completed. The overall service and attention I received was excellent, even for a minor repair. This shop is top notch, very clean and highly professional. Desert Ridge Collision has terrific customer service, I will definitely refer friends/family and will use their services again if needed in the future.

I had a great experience with Desert Ridge Collision in Bullhead City after my accident. Derek was…read moremy main point of contact throughout the process, and he was extremely helpful, honest, and professional from start to finish. Any time Derek was unavailable, the rest of the staff were just as helpful and kind. I was in a stressful situation where I had to trust that the shop could repair my vehicle within the amount the insurance company approved. Derek kept his word and even absorbed some additional costs to make sure the repairs were done correctly without cutting corners. That level of integrity is rare and very appreciated. The quality of the work is impeccable. Everything matches perfectly, and you would never know the vehicle had been in an accident. I highly recommend Desert Ridge Collision and would not take my vehicle anywhere else for body work.

My 2006 Dodge ram 2500 with a Cummins diesel was spraying oil as the engine ran. All the other…read moreshops were very wishy-washy and hesitant to even look at it. This Shop stepped up to the plate rebuilt my engine resealed every gasket kept in good contact with me and was able to accommodate me financially very professional very knowledgeable. Highly recommend recommended.

I have a 2013 chevy silverado 2500HD with over 150,000 miles. I started having issues with my…read moretrucks performance and constant check engine lights. The dealership told me I needed a new turbo along with some other expensive parts. Outlaws & Outsiders was recommended by another mechanic who didn't work on diesel engines. Outlaws & Outsiders diagnosed the issue and made repairs at a fraction of the dealership costs. It has been over a year since the repairs and the truck runs great, no further issues. The turbo didn't need to be replaced.

I was day 1 into a cross country trip towing a 5th wheel with my Ram 3500 when a check engine light…read moreappeared. I called this establishment and Anna in the service department spoke with me and told me to bring my truck by to read the trouble code. I arrived 30 minutes later without an appointment and naturally, the engine light reset itself on the way to the shop. Anna greeted me, scanned the truck, and printed out the stored codes without delay and SHE DIDN'T CHARGE ME!!! I was recommended to this shop by the employees at the Riverside RV resort who said this is a trustworthy place that they purchase and service their cars at. Well, I agree. I wanted some peace of mind and this establishment delivered.

What started out as a major dilemma Travis really turned it around for us here is what happened…read more On vacation the wife and I went to head back home and yup you guessed it truck wouldn't start ima bit of a panicking I looked for the nearest ram dealer and I found the local bullhead city dealer called and spoke with Travis what a god send super professional kept us up to date on the progress hit us in and out such record time with friendly smile and firm hand shake I will definitely recommend Travis for all your automotive needs true profession and he cares about the customers thank you Travis and the team at Swantys well done 1 million percent satisfaction

Best body shop around. The owner goes out of his way for his customers. Have used him when needed…read moreand would not go to anybody else.

Went to Bullhead Frame and Body this morning to get an estimate for five or six areas where the…read morepaint had chipped off after a pick up truck scuffed it from the back door to the tail light. I expected it to be pretty pricey, but Rene looked at it, used some solvent of some kind, and then some touchup paint and it looks 95% better! He said he would not do anything further and that if he actually repainted it, he would have to remove the back bumper and the quarter panel and he advised against it. What an honest, helpful man! Not only that, but he wouldn't even accept some money for his trouble. Cannot thank him enough.

On vacation when my f250 needed an oil change. Scheduled same day with Anderson. Arrived on time …read more I waited an extra hour for it to be complete but they had an issue with another vehicle, so I was delayed. Staff kept me informed and when it came time to pay, they waived the $275 dollar oil change fee. I have never received great service like this. I didnt complain or ask for a discount yet they did it anyway. I will going forward get my services here.

Anderson Ford- you should be ashamed of the customer service you provide. Your service writer that…read moreassisted me was rude and dismissive. I made a 12:30 appt., when I arrived no-one greeted me, I went inside and the first thing im told is we are very busy, we said we have an appt and again told we are very busy. Not a hello, can I help you etc. We completed the paperwork, she said it will be a couple hours, I said thats fine as long as things are done right. 2 1/2 hrs later we came back and our truck was parked in their back lot. Service writer told us they were still working on it that it was in a bay, we said no it is parked in the back lot. It hadn't been touched in 2 1/2 hrs. She said well we are busy, our reply, why do you sched appts ?? No reply!!! WE ASKED FOR THE KEYS AND LEFT ! Ive owned Ford vehicles for over 30 years, every vehicle serviced at a Ford dealership. This is the very first time i was made to feel that I was intruding on their time. So, today I am driving to Henderson NV, a 90 min drive to have my vehicle serviced by a dealership COUNTRY FORD that respects their customers. ANDERSON FORD, YOU CAN DO BETTER, YOU SHOULD DO BETTER. THIS IS A SMALL TOWN, VALUE YOUR CUSTOMER, SHOW SOME RESPECT. I have spoken to Ford Corp and filed a complaint with them. An hour later I rec a call from Corp to discuss my complaint. They were not happy to hear my complaint and told me they would follow up. SHAME ON YOU ANDERSON FORD !!!

I drove to my home in Bullhead City to enjoy 4 day weekend. Sunday, the day before I was to head…read moreback home, I waited in line at Sam's Club to fill up my gas tank. When it was finally my turn I pulled up to the gas pump and filled up. It was then when I noticed radiator fluid spilling out from under my vehicle. Opening the hood I could see that the over flow had come out of the radiator coolant reservoir tank. It was 4 miles to my home in Bullhead so I crossed my fingers, cranked up the heater and made it home. When I got home I started reading Yelp reviews for mechanics and found Actco Auto Repair. Being that it was Sunday and they were closed I decided I would drive over when they opened at 8 am Monday. About an hour before I drove over I filled up the radiator with water and the reserve tank with antifreeze. When I arrived I went inside the office and explained what happened the day before. Since the hoses did not leak they were going to pressure test the radiator cap and the radiator and would call me when they found out what was wrong. From the shop I walked 1.5 miles home and as I opened up the front door the shop called me. They told me that the radiator and the cap were fine but the fan clutch needed to be replaced. They told me that it would cost $260 and that it would be ready at noon. I told them to start the job and call me when they were done. To their word they called a little before noon and told me my vehicle was ready. I walked back to the shop and when I arrived they explained what was done. They were very friendly and I felt the cost was very fair. Now I drive a 1994 Ford Explorer that has 284,000 miles on it. I always keep it well maintained. It's good to know that I found a honest auto shop that I can take it to if needed. So the next day I drove 264 miles home to Pasadena across the desert without a problem. Thank You Aatco

I set up an appointment to have my 2023 VW looked at due to numerous warning lights coming on…read more Chris and Ed did a diagnosis check. They provided me a print out of the issues. When I talked about repairs with Chris, he recommended I contact the VW dealership as the car is under warranty. I am very impressed with them and had a great experience.