My father in law had a fan clutch go out in his Chevy truck while we were on vacation. Sierra Motors not only had the part in stock, but they quickly fixed it the next day. The price for the part and repair was very reasonable. Thank you Dave in the services department and thank you to Donnie in the parts department for all your help. You both brought calm to a very stressful situation. Good to see that a honest dealership still exists. read more

This dealer is THE BEST. From the Owner, John Alexander down. Everyone is so respectful, organized, qualified, and it gets done RIGHT, all the time. This store is run like a highly organized store, with old fashioned, OUTSTANDING SERVICE. It is AMAZING! I had a tire emergency. Fixed the wheel etc in less than hour. They could have charged me $1,000.00 as I was so stressed, and I would have paid it. $25.00. The entire place is smooth, no pressure, go games, just good old fashioned work ethic. read more

So happy to have ccs supercharging at 40kw , the last available before Pinecrest lake read more

Sierra Motors - Ccs charging - Car Dealers Near Me - Jamestown, California

I take my company vehicle here because they're one of the only places in town that accepts the fleet management card I have to use. The staff is friendly and the service is performed well. The only complaint is a total hassle every time I'm trying to get a ride home. They have a courtesy vehicle but every time I drop the vehicle here they're is always some excuse as to why I have to wait 30 to 45 mins to get a ride home. That's the one thing keeping them from getting 5 stars. read more

Had an amazing experience with Sierra motors would recommend them 10 out of 10 dealt with Frank rothburn got a great deal on new 2025 GMC Sierra 3500 read more

Sierra Motors - Our new gmc sierra 3500 diesel - Car Dealers Near Me - Jamestown, California

Made appointment for alignment on Friday for Wed the following week at 9. Dropped car off. Called at 1:15 to see if car was ready. Was told no. Usually takes 1-1/2 to 2 hours. Went to pick up at 3:15. Waited until 4:15 and was told they didn't start it. Constantly having problems read more

Beware of buying tires where they claim there is a rebate.. i made the choice of buying a set of 4 at $700 and had to set up my own rebate online.. it was rejected by the tire manufacturer as they dont honor dealerships.. clearly a come on by Sierra Motors.. Update to the above review; Dennis at Sierra motors reached out to me after learning about kumho tires denying my rebate. They couldnt cover the entire amount but will be sending me a portion of it.. it was good of them to do that, but i Would recommend always looking at the "fine print" on these rebates as the sellers cannot always keep up with tire manufacturers changing policy..i would recommend Sierra Motors friendly parts department.. read more

Update 12/19/24 We had another issue with our car and had to drop our car off at Sierra Motors. Once again they were outstanding on the repairs and listening to our concerns. Dave in service took care of the issue and honestly helped us out alot. Very grateful customers!! read more

I just wanted to show some gratitude and appreciation to Jayce from seirra motors for the amazing customer service and patience for all the questions I asked. Even when I got home and still had questions he was willing to help by answering and than explaining things. So thank you for making my experience at pure motors a great one! read more

I had a problem with repair service last week and after contact from Steve I was made whole and my issue completely resolved to my complete satisfaction. A fine job from Steve and Sierra Motors to have customers leave happy and looking to them for my next service. Sincerely, Daniel Darby read more

Let's start this off by saying if I could give them 0 stars I would. I'm a local business owner and I use Sierra Motors for alignments and OE parts when needed. Approximately 2 days before Christmas we took a lifted Chevy truck to them for an alignment after replacing a few worn out parts. Towards the end of the day we received a call that the truck was ready but the tech wasn't able to align it completely and it drove pretty bad. The excuse was because it has a lift and the torsion bars were turned up. I personally went to pick up said truck and wanted to verify what the service writer/advisor Rick stated. The truck is indeed lifted but lifted trucks can be properly aligned by an experienced tech but unlike what Rick stated, the torsion bars were not turned up. I pulled Rick out of the office and explained to him that what he stated was false and I don't appreciate being lied to about work performed. I left in the truck after being charged for an alignment and WOW... the truck drove worse than when we took it in. I called back to them and told Rick this and he told me he would have to talk to Steve, the manager about how to proceed. Fast forward a few days and I call to talk to Steve personally. Steve gives me a run around and excuses and tells me their alignment guy isn't very experienced and that's why I should take stuff like this somewhere else. I was told I would be issued a refund which to this date I still haven't seen and I paid for a second alignment out of my own pocket due to their incompetence. Now here we are a couple weeks later and we call them for another alignment on a small front wheel drive car and get told they will no longer do any alignments for us or help us with anything else we need done (straight from the service advisor Ricks mouth). I would highly recommend taking your vehicle anywhere other than Sierra Motors as they are a rip off and they will blatantly lie to you to cover up their incompetence. read more

Thank you, Sierra motors. My water pump is much better and I appreciate the quality service. Also thank you Chelsea at the service department for your honesty and a water pump replacement at $600 is reasonable especially considering that Sierra motors stands behind their work. OK thank you very much Leonard Martin, Coldwell Banker Sonora. read more

Have had bad experiences with service for at least 30 years but this was the final straw. Our daughter took her 2021 Tahoe there for a squeak in the front end when backing up. Service rep said she needed new brakes and rotors. I told her that was ridiculous as the car only has 46K miles. Quoted her $1200. I told her to bring it home. Service rep said she had 7mm left on pads. New pads only have 12mm and need to be replaced at 3 to 5mm! Replaced the pads at home as a precaution for $65 and rotors were fine. Service rep called later offering reconditioned rotors for $500 off. What a rip off!! Never see any of us again. read more

I can't think of how many vehicles I've taken to have them worked on and I tell them exactly what I want him to do before they do the work and they still don't listen to me and there's no way that the repairs to my truck were 8,400 you just f***** over somebody's Insurance Company f*** this place I'll never use you guys again terrible service incompetent staff read more

I'm never on Yelp but I wanted to again thank Chelsea Bower and the Service team for their help with a flat tire situation on our Mazda a few weeks ago. It was right before closing and my son & I were passing through after camping near Bridgeport. We were still a few hundred miles from home and they could've easily said "Sorry, we're closing now" but they chose to help us. We wanted you all in the Jamestown area to know how much we really appreciated Chelsea and the Crew! - Dan read more

I have brought my GMC Terrain SLT diesel to this dealership for repair and maintenance and have had the very best experience. First time there, I had mistakenly poured 2.5 gal of DEF into my diesel tank. This is about the worst thing you can do to a vehicle. It was a disaster! But the mechanics worked tirelessly on my car and got it running good as new in a few days. The customer service rep kept me informed at each step along the way. And the cost was 1/2 what other sources told me to expect. The mechanics tenacity, the customer service reps contact, and the dealerships fair price were way above expectation. I have been back several times since for both repairs and warranty service and am always pleased with their excellent mechanical knowledge, and top notch customer service. read more

Don't come to this dealership!!!! We came to this dealership and wanted to trade in our car for a cheaper car that we had seen online at this dealership. We drove about an hour from our home to visit this car. After arriving the salesman Frank Rathburn had come up to us to "help", I started explaining our situation and he had no interest in showing us any cars because it was a waste of time in his opinion and continued to insult me with my bad purchase. In my opinion the purchase wasn't the issue although I wouldn't have mind of downsizing to a smaller car for my personal being. My experience here seems very similar to others who've also had bad experiences with the salesman Frank Rathburn. Would not recommend this place. Salesmen think they're all mighty and certainly don't have manners towards their potential customers. read more

After having some work done on my car having to do with fuel system and spending $2700 I am not happy that I have a worsening sqeak on one wheel that stops when I apply the brakes. It did NOT do that before. The service advisor Caitlyn Ball said it was cuz brake pads are thin. I am not ignorant of how brakes sound when they need replacement. Instead of offering to take a look she just kept repeating your brake pads need replacing . I thought I could trust them and receive quality customer service ---evidently not. Brake pads don't sqeak when NOT braking. I don't appreciate being talked down to. Beware of this place! read more

I purchased my 2018 Jeep Grand Cherokee from Sierra Motors exactly 4 moths ago. My car was brought back for the auto start stop light being on. The same day after the auto start/stop was fixed I brought it back because the water pump was leaking. They called me a couple days later and said that I needed to have it towed to a Jeep dealership and have it fixed, ok I did this. I have now had my car towed 4 times and have had 4 new water pumps put in, they have been going out every month since I bought car. I called Sierra Motors to see if they would make it right or help with something and I was told there is nothing they can do for me. This is the worst experience of purchasing a car. read more

The sales department needs to learn communication!! Went to buy truck Monday told it was ready two days before we got there and it was not ready!! Lost time from work waste of gas and time for the salesman's to say oh sorry I should have called I I was busy... he was your customer! POOR excuse well Chad you lost a sale to a very bright 20 year old that had the money!!! Spoke with the sales manger Todd the next day and he said it was his fault not Chads!! He said Chad told him my son didn't have the money until Tuesday or Wednesday. So that's why he had the body shop fix the scratch on the bumper.. Well, the reason why he didn't have the money on Saturday is because the bank wasn't open until Monday!!! Funny then Chad calls my son Thursday apologized to him saying it was his fault! So who's the liar?? Sounds like its Chad lying to his supervisor.. Went back a week later decided to give them another try and was told by Frank my son needed his own insurance policy to buy the truck! Funny because Tuesday Todd was going to delivery the truck to my son because the truck was done and do the paperwork......This SHOULD have been communicated when he did all the paperwork to get pre approved!! Nope Chad didn't say a word... Was this our job to tell Sierra motors our son is on our policy??? Now who would have ever thought to ask that question???? not me! Everyone in that sales department wants to pass the blame on someone else!! Oh and Frank learn how to not roll your eyes when talking and don't tell my son this is what happens when you have to grow up.. seriously he is grown up Frank most 20 year olds don't have a career, money in the bank and their own place! My son has his SHIT together!! You're a flipping bully FRANK!! We do NOT care if you're seasoned like u say! Go back to MMA and we don't care that you got kicked in the nuts we were there to buy a truck not talk about YOU!! Best wishes Sierra Motors maybe it's time for a communication class for your sales department!!! Oh and we have been a LONG time customer there and multiple family members have been for years!! We will go to the valley now for all services!! Update 7/29 called my AAA agent and you DO not have to have your own insurance policy!! We knew it was a lie Mr. Frank!!! read more

We have been doing business for over 20 years having bought two cars and a truck from them. Have had all our service work done there. Recently needed an oil change for our Corvette - $250.00 for an oil change! Outrageous!! Ended up in Oakdale and they charged $98.46. Sierra Motors just lost a longtime customer. Too bad. We really like to support local businesses, but they have priced themselves out of reach. read more

Unfortunately, my son and I were rear ended on the way to pick up my daughter from school. When the insurance asked where I wanted to take my car I knew I wanted to go to Sierra Motors because that's where I purchased the car. Tim in the collision Center was awesome. From when I first called he fit me in extremely quick, I brought in my car and he gave me an estimate within 20 minutes. He did all of the conferring back-and-forth between the Insurance to make sure everything was taken care of for me, not to mention all of this was taking place in the middle of the biggest snowstorm and torrential rains Sonora has seen in years. Even through all of that Tim stayed in constant contact with me making sure I knew when the parts were coming in due to all the delays with storms all throughout California. Once the parts came in, Tim gave me a call, I brought my car in on Monday and it was done on a Friday. I I barely had to deal with the insurance at all. It was all taken care of for me and I received my car back looking better than ever they even washed and cleaned it for me. No one expects to get in an accident, and when you do it's very overwhelming, but it's nice to know one of our local collision centers will take care of you in a timely matter. Thanks Tim! read more

Just had a minor repair which was done with great professionalism and high quality. Highly recommended!

I had an appointment at 10 am, the workers are always very nice but a bit annoying when they try to push different "repairs" onto you when you come in for one specific thing. And yes, I do realize that's their job, but I'm also quite annoyed with another thing, which is what this post is all about. When I got here at 10 am I was quoted an hour and a half to get new tires installed and an oil change. Here I'm sitting at 1pm still waiting for them to finish my car. My wait time so far has been doubled and was told that my car was "almost done" around 30-45 minutes ago. Overall irritated especially since I have other things to do today besides sitting in this waiting room for them to finish up my car. Edit: went from a 2 star to a 1 Star(wish I could give no stars) took my Subaru in to get an oil change and new tires installed and told me something was wrong with the transmission. When I start driving it, the car starts jerking and bouncing, when I confront them about it, they say that I had to go to the Subaru Service center, once I get to the Subaru service center, they tell me the tranny oil had been drained and the engine oil was overflowing. More updates to come I guess. read more

AVOID AVOID AVOID!!! I DO NOT recommend this dealership to anyone. Horrible customer service and apparently no one is a man of their word in this outfit. I called and spoke with Jaden on a GMC Canyon for sale on Friday afternoon and confirmed it's availability. I told him I was interested and got approved to buy the vehicle through my personal bank in less than 30 minutes and called him back to set up a meeting to drive and purchase the vehicle Saturday afternoon. I was immediately questioned and Jaden seemed like he almost didn't believe I was approved for such an old vehicle. Jaden then told me he would not be there so he would set me up with Kenny and he would take over the sale. I expressed how much I wanted to buy this vehicle multiple times before hanging up with Jaden and at no point during the conversation did he suggest I put a deposit down or anything of that nature to "reserve" the truck. It was my understanding that we had an appointment set up for Saturday afternoon. Fast forward to Saturday, I called at 6 am and leave a voicemail, confirming once again my appointment to purchase the truck. I get nothing back until around 1:30 PM when Kenny leaves me a voicemail stating someone else, who hasn't even visited the dealership, put a "deposit" on the truck and it's now off the market. This was an hour before my appointment I made with Jaden to come view and purchase the truck. I spoke with multiple people over the phone all telling me there's nothing I can do and nothing they can do. I found out the other customer who snuck in a deposit, (again, something I was never offered), was financed through they're services, so they would make more money that way. I made my way to the dealership and they allowed me to look at and drive the truck. While I looked at the at the truck, Kenny mentioned one of the other salesmen must have had his person put a deposit to "snake" the sale because it's the end of the month. I then pleaded to Kenny and the sales "manager" I think his name was Nick but I'm not sure. He was something else. Nick was extremely rude, repeatedly calling actual facts of the situation, "your opinion," and dismissing them. Also claiming "we get people all the time who make appointments and flake, so we didn't know if you were actually going to show up." What a HORRIBLE customer service mentality that is. At the very least they should Called and notified me someone was wanting to make a deposit and maybe I would have been presented the same opportunity. I asked to talk to the owner, John, and nick refused to contact him, while I was at the dealership ready to purchase the truck with Kenny, which again, was arranged. Nick told me John was "aware" of the "fiasco" going on and would talk to them about it in the morning and reach out to me. I recommended to Nick the right thing to do is to call the person who came in after me, tell them they made a huge mistake and return the deposit and apologize, and sell me the truck (the first guy who made these arrangements). Obviously that did not happen with Nick stating there was no mistake and that they're not going to "screw" the other guy, who made a measly $500 deposit, which I would have been happy to do, had i known it was an option. I called today and found out they sold the truck to the other party. When I told whoever I spoke to today a little brief synopsis of what happened, he said, "bummer." I am still blown away by the childish nature of everybody I spoke to about this truck and the situation, it felt like a bunch of teenagers running a car dealership. The summary of this complaint is the fact I made an appointment to come look at the truck at a certain date and time with no offer of a deposit, then get a call someone snuck it off the market AFTER I made the appointment. At the very least I should have been given the same opportunity to place a deposit on the truck. Instead I was treated like a flake and punished for financing with my own bank. Unbelievable. If this is how they treat someone who is dead set on purchasing a vehicle, with no effort on them to make the sale, I would hate to see their actual sales tactics. This place doesn't deserve anyone's business and it seems the small town complacency has set in full effect here. Also, I see that John the owner is pretty active on here. Don't bother commenting John you had your chance to make it right and you blew that one. AVOID THIS PLACE AT ALL COSTS!! read more

Excellent and speedy service, the lady at the front desk is so nice and professional. She really cares that things are expedited and reaches out to update you on the vehicle veing serviced. Jimmy was very knowledgable and helped us get the ball rolling on our initial visit. Thank you guys for such a good experience even though it was a stressful event. read more

I went last Saturday to trade my car in. They called to give me a free oil change ( I've bought two cars since November 2020 from them) I told them I would happily take the free oil change and would want to check my trade in value because I would love to trade in my car. I love my car and saw the same type of car with less miles and different color that I absolutely loved. I was ready to trade my car in right then and there. Todd, which our family already hasn't had great experiences with, was the one in charge of my trade in value. We waited so long and had our 6 month old with us. We let them know ahead of time we wanted to trade in. We decided to leave and run our errands, that's when Todd finally came out. I will go elsewhere from now on. The whole experience was ridiculous. No one was even there. read more

I gave them another try. I just wanted and oil change and tire rotation. I made an appointment which was followed up by an e-mail asking me to confirm. It was set at 10:00 am. I was hoping the dealer would be a less expensive option for oil. However when I showed up on time. I was immediately asked if I would be leaving the vehicle? The wait would be 1 1/2 hours. It is confounding to me that if one makes an appointment, and is on time, you still have to wait for 90 minutes. More so, the service advisor seemed unapologetic and uncaring. I know it does not take 1 1/2 hours to change oil and rotate tires. This is inexcusable. Instead I went to Jiffy Lube in Oakdale. I was out in 25 minutes. read more

This was my first visit to "Sierra Motors". I was met by "Chelsea Power", Service Consultant. Chelsea guided me thru the process to access my 2016 Cadillac CT6 issues...She was beyond helpful... With phone calls, provided a rental car, extremely knowledgeable, detail oriented, quick reactions, and overall excellent expertise is unconditional... Couldn't have asked for any more "Sierra Motors" is so fortunate to have "Chelsea" as their employee...JKR read more

Very poor customer service here. Sales Rep was very rude and unprofessional. He thinks he can just belittle the customers and talk down to them. Good luck making sales buddy. read more

Would have been a Chevy if Sierra Motors Service Department wasn't such a scam. Do not take your vehicle to them to be repaired, there are a ton of local shops in the area that do honest work. read more

Sierra Motors - Sierra lost a loyal customer due to their service dept being such a scam. - Car Dealers Near Me - Jamestown, California

I bought my vehicle here in 2018 and it was my very 1st brand new car and I will never buy brand new again. I paid $44,000 For my small 4x4 truck. I love my truck. You would think since I bought it from these folks they would cut me a better deal for a tune up that cost $899. out the door paying $1,050.00 for a 120,000 mile tune up! That price should be against the law ..mind you when I told them what my transmission has been doing since the 30,000 mile marker on my odometer that they won't check it out because the mechanic couldn't get my truck to duplicate the sound and function on a test drive! read more

Been taking to Chevy generally nice except for the one time I had to deal with a very rude rep, she ignored me while I waited for help . I came in for a brake change appt n she said we would have to do service check first 150 dollars . then calls me an ask me if I want my brakes changed that's why I came for hello she gives me a quote 695 dollars i said no I'll come get it . Then she says it wasn't ready yet , she would call me when the car was ready . No call back I had used their complimentary service for a ride home after I dropped car. She never called me back to have their complimentary service ride to pick me up to get my car , n my car was stuck there overnight . When I called her to confront the issue she denied it After confronting her, Every time I called back she let it go to messaging or put me on hold and left me on hold . Then she claimed she called me n let me know the car was ready . Saying the car was ready that they only drove the car to see if brakes needed repair really for 175 when I originally came in for brake replacement appt in the first place . the 175 was an $25 overcharge on top of it all . I've been going here years n never had any problems before . when I come in now I will not go to her desk . otherwise the rest of the staff always has been helpful i will post picture of the overcharge n unneeded inspection . I don't like giving negative review to a place that I like . Generally the boss try's to help me when I call on my options and cost and helped choose the brakes that were sufficient ,scheduled me I still go there but I make sure I get a good rep read more

Not a big fan of Dealerships. I purchased my Brand New Sierra here and the buying experience was good. No hassle, No pressure, No anxiety. I went to 4 other dealerships after looking at the Truck I wanted here and I came back to make my final decision to purchase from Sierra Motors because 1 I support Local business, 2 they worked a deal that was fair and 3 the sales staff was courteous and professional. I was in the Market for a Ford Super duty but when I went to Sonora Ford the sales department rubbed us so wrong we left. The service department could be a little more approachable. Took my GMC in for a warranty repair and later for its first service and both times it was kind of a uncomfortable feeling. Made an appointment and when I called ahead they had no appointment booked for me. Said they would squeeze me in which they did. The technician's were thorough and courteous and no complaints on that end. read more

Much appreciated the respectful, expedient service I have recieved from Sierra Motors. Recommend checking them out on your next purchase. Oh, and No dealer markups !!! That's respesct for your business/hard-earned money everyone can appreciate. read more

I have been in and out of Sierra Motors' service department for more than 20 years, with a variety of GM vehicles (Corvette, GMC Envoy, Chevy Trailblazer, Cadillac SRX, etc.) and would give them an unqualified recommendation to anyone needing work done on their vehicle. They are friendly easy to work with - and have an unbroken record of thorough, well-done repairs on every car I've owned. - WPK read more

We were stranded on vacation and Heath and the crew are going above to take great care of us. We will definitely be back when we need a vehicle because if sales is anything like service they are top notch! read more

Bought our truck from Kris. Was probably the best buying experience we have ever had. No back and forth pricing BS. He even called us 3 weeks later to make sure we were pleased with our purchase. Their service department is awesome as well. Called them about our old truck when the check engine light went on. Our original dealer wouldn't see us for a full week. Called Sierra they got us in right away. Even set us up with a rental for the weekend. Overall small town feel for a big time company. read more

Sierra Motors - Car Dealers Near Me - Jamestown, California

Highway robbery. My truck is worse off then when I brought it in there. They made it worse, left it all disassembled and tbh they kinda just forgot about me for weeks. The guy Dave just kinda makes up fake diagnoses and charges people out the teeth for it. DO NOT GO HERE! I gave one star because the cashier lady was friendly. read more

Well I feel awful, but I've always been better with faces than names. So I can't mention names for the two that helped me. I can add that all the staff in the service area were hustling when customers arrived. What I will say for the two that helped me they were nothing but friendly, helpful and professional. I brought in a (new to me me) used truck which was under bumper to bumper warranty still. Seems the factory didn't attach the connector. I was concerned I bought a problem. The Person who helped me double checked with the service tech and assured me it was a factory error and not the previous dealer pulling ? She didn't have to do that and I'm thankful. Thanks P.S. see ya soon I'm about due for a service. Update... so again I returned with the dreaded check engine light... no biggie still under warranty. The gentleman who helped me was again professional and helpful. The truck was due for a 30k service so why not, said I'd be back. When it came time to get the truck it turned out they did the 60k servicby mistake. Sierra didn't try to weasel out, they owned the error. Hard to find businesses like this these days. P.S. I'll always come back at this rate! It's been a couple months, and just saw I never posted this. Have been back once since and would add that trip was like the rest. read more