In an Amazon - Costco - Best Buy world, it's rare to find an 80-year old local TV store in the same…read morelocation, whose service and installation exceeds the quality of the best TV's; and more amazing that they match the big retailer TV prices. But it's our good fortune to have the multi-generation owned Cos Cob TV & Audio that has been meeting this standard in our area even before my first happy experience with them 30-years ago. The store has expanded from its initial analog TV repair to major home TV theater, security systems and other large smart home projects. They also bring all this to the small residential projects like mine, which is also rare. When I first moved to Cos Cob, the original owner recommended an analog SONY Trinitron VEGA TV whose picture tube still works, but digital has passed it by. I've since bought two smart TVs from them, the latest needing a complex wall installation requiring cable concealment. From setting up the initial site inspection with Joe at the store, to Conner's perfect installation, which is separately charged, they are great to work with. I also wanted to redesign my "too little work space" 4' x 2' home office desk and install Ergotron arms for my computer displays. Their other tech, Jason, expertly took on the home office project, drilling the needed desk grommets, installing the Ergotrons and concealing the cables, giving me needed room to work. I can't recommend them highly enough

I very highly recommend Cos Cob TV! My recent experience was…read moreunmatched: great products-care for every detail-delivered on time-and at a fair price. And Cassie and her team are just really nice people. Makes going local in the neighborhood everything it always was-and somehow we've lost. I guess this is how they have stayed in business for over 65 years!

Excellent service and quality for mounting a large TV. A+ would use again for anything they doread more

Have now used these guys three times and can't say enough good things! I would hire again in a…read moreheartbeat. Thoughtful, efficient, professional. The best!

Andre was great from start to finish. Wired our whole house, speakers, TV, everything. We changed…read morewhat we wanted a dozen times and he was so easy to work through the whole process. Highly recommended.

I have used Pro Visual and its owner, Andre, several times now, for TV and video services. These…read moreinclude full house wiring, cabling, cameras, and wireless, among other things. Andre is always fair in his estimation, true to his word and has delivered each time with excellent results. The work has been meticulous and reliable. The prices are fair. I would highly recommend Pro Visual's services.

I am trying to support local business but have been disappointed except for now (2 no shows for car…read moredetailing). Jeffrey was on-time, knowledgeable, walked me through the process, inquired about my preferences before affixing the TV, was accommodating which included relocating the relevant TV and conscientious enough not to create dents or scratches on walls or the TV. Moreover, he sells mounts and wire covers, thereby eliminating steps or purchases for this process, and all I had to do was hire him. For these reasons, I highly recommend Jeffrey for TV mounting and will refer him going forward.

Helped install a 65 inch at my families home. Very kind and was able to finish in a timely manner…read more Highly recommend!

This company doesn't have a valid COI. After rescheduling 4 times with them due to their tardiness…read more(and noncommunicative behavior throughout) the person left when they showed up to our building without a COI when we clearly communicated to them that they need to email or come with a COI, as is standard for all NYC buildings. Stay away. Plenty of other competitive groups.

The best AV company that I have hired. Installation was professional, quick and extremely…read moreefficient. The technician, was courteous with minimal fanfare he marked the spots on the wall, popped a hole into it dropped the cables and using what looked like a magic tray made all the wires disappear mounted the TV, cleaned up behind himself thoroughly and the job was done. The price was on estimate and under the projected time he stated. I would most definitely hire them again

Seriously if Yelp allowed 6 stars, this would be the company for it. Doron, Jonathan, and everyone…read moreelse on their team are true professionals in every sense of the word. I hired them to "wall mount a few TVs and hook up my receiver" in my new apartment and Doron came in with much better ideas - "why not do all new speakers in the ceiling?" This made me excited but also skeptical - is this the classic upsell? But no, all of the prices were extremely reasonable, the work went smoothly with excellent communication, and when there were hiccups with the TV hookups (Verizon FIOS network clashed with my home mesh internet system and provided a huge headache), Doron and Jonathan put in the extra time to make sure everything was perfect and never thought twice about it, at no extra charge to me. I hired them for an add-on project to install a TV on my roof, which was a fun AV/construction puzzle that they solved beautifully. It's really clear these guys know what they're doing and care deeply about delivering a fantastic product. Even since the hookup when there have been a couple small issues, they never hesitated to help me resolve them, even coming to my house on short notice. Seriously I can't say enough about ExpertTech - I wish all contractors worked like they do, but we don't live in a fantasy world! Thank you Doron and Jonathan (and Nico and everyone else!)

These guys know what they are doing!…read more I recently decided to connect the pre-installed(but never hooked up to an amp or smart system), integrated speakers, hang and connect a TV and also needed to upgrade the interwebz, at the crib because it as extremely slow and spotty (some areas would not get wifi at all since it's the building is old and made of brick.) So after consulting the internet the internet I called ExpertTech Inc. and some other firms. What came next blew my mind (in a good way), not only did Doron (the owner, and all round very nice guy) get back to me immediately, but he came over the same day to do the visual assessment. I had and itemized estimate the very next morning! Boom! How about that for speed? I scheduled the installation for the next week, when all the necessary components were scheduled to arrive. Installation was also a breeze! At least Marston and Brandon, a two man installation Team Machine, made it seem that way. The first day was spent, calibrating all the necessary CAT-6 ports and setting up the server rack and internet. The second day was spent setting up the sound system. And this is were they really shined. Apparently the speakers (installed by someone else, not these consummate and dedicated pros) had been wired wrong, At this point I was afraid the whole endeavour would go down the drain, but fear not, ExpertTech stepped up to the plate! After checking one ceiling speaker they realized they could remedy the whole situation by going in and taking every speaker out of the ceiling and rewiring them. This is not an easy task with high ceilings and it proved to be time consuming, but these guys never even broke a step and handled it like champs, they even stayed late until the job was done. (Who in NYC does that? Nobody, except ExpertTech! Faith in Humanity restored, am I Rite'?) Anyway, after setting up the speakers, they cleaned up and and walked me through the setup and how to use it. Then they left. And were it not for the moronic massive smile on my face when I cranked up some tunes and surfed for cat pics on the blazing fast Wireless (up from an average time of 30 Mbps to now around 240-300 Mpbs not even kidding, I almost shed a tear, when I later streamed a movie in full HD, in BED, something I had not been able to do before) I would have never even known they were there. Honestly, I cannot recommend them enough. This is one of those no brainers. Just go ahead and call them. Btw, the other company called two weeks after they installed everything, let's call them comapny FU Client, and they said they would be available a week after that.... so yeah... Don't even bother, just call ExperTech. I didn't regret it!!!

I had an upgrade to Dolby Atmos with Dolby Atmos speakers added. There where there all day…read more great work. they even showed me how to use the stuff and calibrated my speakers. I would use them again in a heartbeat. Great work thanks Naka!!!

i asked the guy to be there - he had done good work before- this time he didn't show up no call…read morenothing- a real pos terrible businessman.now im stuck for my move avoid navas at all costs

This review is for a not-so-well-aged job - 5 years ago. Had…read morethem install a 75inch 101lb TV in the wall. The techs who came in said they were not comfortable with the mount I bought in advance. Would only use theirs. I paid the premium for their mount. I always felt the tv was just slightly off. Now I've had to take the TV off the wall and found that the built-in level is off, they could not have missed it - they knew and hid it. However, even worse the mount model they used is rated for 77lb... The instructions I found had two models listed: 77 and 99lb. They endangered my family by their deficient work.

Solved a complex install of tv with cabling above a fireplace, at an outside wall, connecting to…read more source at the other side of room. Although they do not do the patching they tried to do as little impact as possible. Everything works and they left the place clean... would highly recommend them.