We purchased a 2003 Chevy SSR last week. Derek, the owner and Eric, the GM were friendly,…read moreknowledgeable and proactive. They truly care about their customers. Trustworthy and professional. We took the car in for inspection and found that the compressor and condenser for the A/C failed. Emailed Eric immediately. He got back to us right away, told my husband they would order the compressor/condenser and replace it. Parts should be in next week. How many dealerships, wholesalers, would stand behind their reputation? This is the only one we know of. Would absolutely go back and purchase another vehicle. Highly recommend. Thank you Derek and Eric for being honest and not the typical "car salesman" mentality. Great customer service!!! Trustworthy, no hassle.

Just bought a 2013 Mazda3. Very good experience. Price was fair. Price for my trade was fair and…read moregot a good rate on the financing. Derek and Lisa were great to work with. Friendly, professional and efficient. This place has a great reputation locally and I found that reputation to be well deserved. Highly recommend.

I've bought one SUV here, and the overall experience was just fine. I'm in and out under ninety…read moreminutes. No complaints. I had a car I was trading in, and the deal really worked out in my favor. Quick Lane service center is also top shelf too! Literally, quick service, no nonsense, and in and out. The thing is, I've seen folks just show up for an inspection sticker or oil change without a booking/reservation, and get shooed away because the place is booked and busy. Folks... if you book in advance it is easy peasy. Great service. Clean waiting area and bathroom. Plenty of coffee and water. Very nice and friendly staff. No negatives whatsoever. HWP 18NOV2025

BUYER BEWARE! I would highly recommend against buying a vehicle from this dealership as after my…read moreexperience it is quite apparent that they do not do their due diligence when buying used cars from auctions. I purchased a 2023 GMC Acadia Denali in February of 2025. Negotiations on the price were a challenge as well as getting the documentation after purchasing the vehicle. After requesting the documentation on Feb 24th and being promised they would be on a thumb drive in the cup holder upon pickup, it took me until March 24th to finally receive them! After sending the vehicle back for a shudder at 35 mph twice, I was told this is part of the vehicle's engine makeup. But the best was when I looked closely at the car. It looked like the rear quarter panel paint color didn't match the rest of he vehicle. I didn't know if this was some sort of accent panel that the manufacturer had designed but that couldn't have been further from the truth! Only 14 months after buying the $38,000 vehicle I walked by the rear quarter panel only to discover the paint had cracked! Upon bringing it to two auto body shops I was told the same thing....this car had been damaged and this was a terrible "bondo job" (aka body filler) that has now pulled away and cracked! This bondo job could have easily been discovered with a competent inspection simply by placing a magnet on the discolored quarter panel & any other part of the vehicle! Keep in mind that I was given a CLEAN CarFax report for the vehicle. I then sent a certified letter to the dealership asking for an explanation and help. I requested either my money back or for them to pay for the body work that I need to repair the vehicle. Not surprisingly, I was told my warranty had expired, they are not responsible and it isn't their problem. That is what I call outstanding customer service and a great way to get return business. Once again BUYER BEWARE when interacting with this dealership!

very nice people, easy to talk to and reasonable, super Helpful even after I bought the car, 10/10 ‍read more

We bought a car in september and after maybe six weeeks bald tires later the car seemed fine nine…read moremonths later transmission is dead if you find this familiar call the better business bureau alsothe dealer replaced bald tires but the transmission going in less nine months no relief.

Recently bought my s3 from here they made everything so easy and really hooked me up I have…read morepersonally never heard of a car deal going so quickly and smoothly and I was in and out with my new car in under an hour! I highly recommend this place

purchased the car two months ago paid all the fees and taxes and they have not register or paid the…read moresales tax to com of ma and refuse to register the car with m,r v. DOnot deal with avon under any conditions very unprofessional and seedy operation

Upstanding dealership would suggest this to anyone looking for an affordable price. A car that is…read morereliable and when your dealing with Ron tell him Jonathan sent you because Ron is a absolutely great and is willing to find exactly what your looking for at a great price!

AmazIng experience he was friendly and very welcoming and respectful to my parents and I. He Helped…read moreme pick the right car and test drive it 2x. I would recommend and buy another car from there. Awesome deal on the car too ! I have yet to find a car with the low mile and price I am extremely happy with it. I got an Audi Q5 used from 2013 looks like new, people think it's a newer car. The miles are so low it hard to believe and I have driven the car to New York and 60 mile a day for work. No problems at all. Great to find a genuine good dealership overall satisfied customer !

the annie is amazing, she was so helpful and she is beautiful such nice korean personread more

If I could rate 0, I would. Leading up to the purchase, everybody was nice. Once I sent over my…read morepayment, it is like a light switched. The day after I received my car the front plate fell off and was lost. I park in a garage and I work on a military base so it was not stolen. But that is what the dealership is claiming. I called around 8 times and was always told that I will be called right back, never happened! Until today 5 days later, John Monteiro, a sales manager called me back. He was so hostile and rude and refused to make this right. I could hardly get a word in he was a nightmare to talk to until he hung up on me. It is obvious that the front plate was not properly secured as it fell off, I just want Copeland of Brockton to make this right. I was even pulled over on Thursday of last week by a State trooper and given a warning for not having a front plate. This is not fair and all I want is for Copeland to make this right. I spent over $20,000, this is a small ask.

This place is deceiving and will manipulate you and make you feel comfortable and then act shocked…read morewhen the car you want to buy doesn't pas inspection!! My mom originally came to CarBidz alone and checked out some cars until she found one she loved so I returned with her since it's a 45 minute drive we want to make sure she liked what she saw online before I tagged along to make sure she was taken advantage of. Well I'm glad I came because she was looking at a 2010 Mazda with 121,000 which apparently will pass inspection if you take it to a shop the owner knows!! Well I asked to take it to a local shop which uses Massachusetts equipment and charges the same price as every legit place does unlike Paul McDermott who suggested we pay a shop he knows $20 bucks and it will totally pass. Well I took it to O'Brien car care who did not pass it and suggested not to buy it because there was so many hidden problems like someone had cleared the check engine light but never fixed the problem and yes you can read that. Bobby at O'Brien car care said he would not buy it because all the problems and the smoke filled cabin air filter with a air freshener someone had stuffed in there to mask the smell. I returned to CarBidz and Paul acted as if he had never heard of the codes and has never seen something pass in the last 35 years and was shocked and just laughed in my face about me paying $55 dollars because now he can fix it on his own and he doesn't have to pay the fees. This guy is a crook and he knows it and is out for the quick buck and didn't care they my 67 year old mom was gonna buy a car that was gonna fail inspection who has COPD but a car with old smoke but hidden... you have been warned.

Great customer service. Paul is very communicative and didn't make any attempt to pressure or…read moreconvince me into a sale. Cars seem to be good quality and at good prices. I'll be looking here next time I'm in the market for a used car.