Service was prompt and efficient. Bryan did a great job explaining to us what was wrong and what…read moreneeded to be fixed. We will most definitely use Waterworks again!

Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

When I called Eric and Anthony regarding what I thought was a simple plumbing problem. Not only…read morewere they prompt efficient and extremely friendly. But my clog turned into a complete tear out of pipes in the ground. They were very concerned with any questions I had and were more than willing to help of any issue I had. Not only were they on time, they are very knowledgeable. They are family owned company. Nowadays it's hard to find. Christina in the office is willing to answer your questions day or night it is a comforting touch you don't find nowadays. They stayed within my budget, and didn't try to play the oh yeah it's going to cost you so much extra game. Five stars definitely

Great service ... problem solved in a quick professional manner... no more drippy shower thanks to…read moreAnthony... would definitely call them again if needed there services

My water heater stopped working on the 4th of July and I called Comfort Zone the next morning…read moreexpecting to leave a voicemail being the day after the 4th. Not only did they answer, they had someone out a few hours later installing a new water heater!! They did a fantastic job, we're very fairly priced, and even cleaned up so good you wouldn't know anything was torn out or replaced. I will recommend this company to everyone I know!

Beware of this company they charged me double the price for a job.I had a part replaced on my air…read moreunit that cost 10-30 dollars.I was charged $650.My air went out on one of the hot days because live in a colonial style house it was extremely hot.I spoke with several other companys the job is under $300.Meanwhile I've tried to reach out to a manager several times and can't get a resoonse.

My furnace quit the night the temps dropped to -1. Warren told me someone would be out the next…read moreday. I won't go into all the details, but the first attempt to repair the furnace did not succeed. Kirby came back the following day. He made certain my furnace was working and I was happy before he left.

My furnace stopped running and I put in request through Yelp. Warren responded within few minutes…read moreand walked me through troubleshooting the furnace without any charge!! My furnace is running completely fine and he saved me the headache and money! Really appreciated the quick and good service :) Definitely will be bringing all my business to them!

I started using Universal a few years ago, But luckily…read morehaven't needed them in awhile! The staff comes out quickly and will warn you about emergency charges vs regular. I appreciate the knowledge the workers bring, they usually understand some of the older setups I have in my house and what they are the way they are. The staff is respectful, always covering shoes and explaining everything really well. Prices may be slightly higher than other places but having an expert install things correctly the first time is worth it. This round I had them replace a basement toilet, fix a not working faucet and diagnose water pressure issues.

We noticed water backing up into the basement floor drain, so I called Universal Plumbing and Sewer…read moreto take a look. They cleared the blockage, explained what caused it, and made sure everything was draining properly before wrapping up the job.

What an incredible experience. 1000/10 would recommend. Dave literally just left and I immediately…read moretook to the internet to write a review. Customer service was 10/10. Knowledge 10/10. Getting the job done 10/10. And for what they charged, I feel like other companies would charge at least double. We've had a backed up storm drain in our basement that has been an issue since last spring. We had several other companies out that either didn't call us back or didn't have a clue where to begin. Charged us hundreds of dollars just to assess and never fixed the issue. Dave came in and after hearing what our concerns were, went to work. He immediately identified the issue and fixed it within an hour. He was a lovely human being and we will definitely be calling him back in the future. If you're in the SCS area and need a plumbing service, give them a call. You will not regret it.

We've used them twice now for work--they are so great! Very nice people, great work & super clean…read more Would 100% use in the future for plumbing issues!

I had a plumbing problem and he came out promptly and repaired it. Professional, knowledgeable, and…read morevery affordable. 10/10.​

Grosse Pointe Woods water told us we have the highest usage of water in the whole city…read more "WHAT?!" My husband yelled into the phone, clearly hysterical. I quickly went on yelp searching for help. "You probably want to call someone - you might have a leak...or something." The girl said on the phone, pretty nonchalantly. These guys came through, saved the day and now the award for highest water usage can go to someone else.

Great service, great price. Job very well done, quick and efficient. Used them for my last two…read morejobs and have no complaints.

Great service, reasonable prices and did a thorough job. Cleared several slow drains and replaced…read moreshower head.