BEST SERVICE EVER! I highly recommend you call Mike for any chimney or fireplace needs. I used a…read morewell known company for an inspection and they were very expensive and had a terrible attitude throughout. Then quoted me over 20K for the work!!! I was so bummed and it took me a while to try someone else. I found Mike through yelp and he was positive about my situation... old house, old fireplace, old chimney. He did not use scare tactics to get me to spend a fortune. He did a thorough inspection for me calmly explained what needed to be done and even better his quote was a THIRD of what the other company suggested. He did an excellent job and I'm in love with my gas burning fireplace :) Thank you, MIKE!

Great experience, Mike was on time, did a great job and provided guidance on how best to maintain…read more Highly recommend for great value and service!

Just had our fireplace inspected by Tovy's All In One Services. They won my initial business by…read moreoffering the best pricing around for a standard inspection, compared to other local vendors. This was a key factor as our recently purchased home has required numerous services and repairs. Cha-Ching! Though I may be frugal, I am still mindful about quality. Good pricing along with good reviews, what did I have to lose? Our technician, Alberto, was professional, very thorough and took his time to do a good job. Admittedly, for the low cleaning/inspection price, I was expecting a laundry list of issues (upselling services); That was not the case at all! A few small issues were pointed out at the end of the inspection. There was zero pressure to get anything done. Alberto simply recommended correcting them at some point. I requested an estimate to repair and Alberto's pricing was very fair. Since he was prepared with all the materials needed in his truck, we were able to get it all done on the spot. We now feel safe and confident about using our fireplace this coming season! Great service all around has won over our future business. Will definitely continue to use them for years to come.

Tovy's All in One Service was very quick to respond. They communicated great and showed up on time…read more The crew was amazing: friendly, respectable of our space and thorough, explaining everything from what the service they did to options going forward. They cleaned and inspected our gas fireplace and told us everything the prior homeowner/builder did wrong. Lol We appreciated their honesty and complete explanation of what they did, could do and can handle. It was impressive that they took photos of the flu and fireplace to corroborate the work that is needed. They were professional and definitely worth the quote. We can't recommend Tovy's highly enough!!

We needed a fireplace/chimney rework and were so pleased to find the Mad Hatter team. Everyone we…read moredealt with, from sales and office staff to field reps and installers, were all the kind of knowledgeable, professional, conscientious folks you hope to find for a big project on your home. The whole experience, and especially the finished product, could not have been better. Not a discount operation but we got the quality we paid for.

Very professional We had a gas fireplace that had not…read moreworked for a long time. They did the diagnostics and repaired. He also cleaned the fireplace out, arranged the logs, and showed us how to operate it for the next owner

Chimney Pro Cleaners did an excellent job. The technician arrived right on time and kept me updated…read morethroughout the day about when to expect him, which I really appreciated. He was very polite and thorough -- even flew a drone over my chimney to show and clearly explain some damage he found. He completed the cleaning in under 30 minutes and made sure no mess was left behind in the house. Overall, a smooth, fast, and professional experience.

I had this service done a couple of years ago, but I'm still to this day dealing with the…read moreconsequences. An absolute nightmare from beginning to end. I wish I had followed my gut feelings during the initial visit; now I am having to pay another company to re-do half of the work. I called to have a rain pan installed (that wasn't currently installed) and the termination cap replaced (old, rusted, looked bad). Their salesman comes out, we discuss my two needs, he flies a drone over my house to take a look, and gives me an exorbitant quote. We discuss more, and I begrudgingly accept to do the job for the price offered because I need it done. I provide the deposit for half the amount to get started. He emails me the invoice, and he only has the rain pan listed for the service. I ask him to correct it on the spot. He suddenly gets amnesia, claims we didn't just discuss the two items that we just agreed upon for this huge fee, and that we had only agreed upon the rain pan being installed. I told him to update the invoice with the agreed upon services/items or give me the deposit back. He refuses to give me the deposit back, gets upset, says he's "never going to find a termination cap that fits," says the current one is "just fine," but updates the invoice to reflect what we discussed (I SO WISH I HAD JUST INSISTED ON GETTING THE DEPOSIT BACK OR STOPPED PAYMENT ON THE CHECK, AND JUST PAID THE STUPID FEE FOR THEM TO COME OUT. Would have been money well spent to get rid of them.) He sends a guy out the following week to take measurements for the job. It then takes an eternity for them to return and actually do the job. They keep claiming they can't find a termination cap that will fit. About 1-2 months later, I get an email with one photo of the completed work taken from like 20 feet away (even though the guy is standing on the roof and could have provided close-up shots). I never hear from them again. The following years, every time it rains, I hear rain coming in the chimney (which I had never heard before). I hire another company to come out, clean the chimney, and give me some options on correcting Chimney "Pro" Cleaners work so the rain doesn't come into the chimney (the WHOLE point of a termination cap is stop the rain and other things from coming into the chimney! BIG FAT FAIL!). When the new company comes, they take close-up pictures to show me what's actually up there. Chimney "Pro" Cleaners had purchased a termination cap that was a completely different size, took metal shears and made cuts up the side, forced the cap around the top of the chimney, and drilled screws all the way around to try to make it fit to the shape. I have to pay to replace it again and repair the damage. Awesome. So if you want to waste your money and have to hire another company to repair the repairs, go with these guys.

We were having trouble with our wood burning fireplace with insert drawing up through the chimney…read more We called Chaila at Atlanta Chimney Sweep. They came out right on time the very next day. Our chimney was almost completely closed off with creosote. Very close to causing a fire. They removed the chimney cap, pulled the insert out and cleaned for 2 full hours. When they left everything was back in place and the fire she started was drawing perfectly. We couldn't be more pleased with the service they provided. She left a bottle of treatment with us with instructions and said that once it was used up she would bring us another and check the chimney! Also, we live over an hour from Atlanta but they were happy to come out and help us. Highly recommend this business. Oh, and she even called us later that day to ensure everything was working as it should be. Super folks.

Oh my. I was so pleased with everything regarding getting a 1940's firebox back in shape. About 10…read morebricks fell a few weeks ago. I had such a problem getting any chimney sweep or mason professionals to call me back. If they did call, their lead time was 8 weeks out or I was out of their area (I am in Atlanta). I decided to post on TT late Friday night looking for someone to help. Immediately, Chaila got back to me, as well as other companies, but Chaila was all over it. and she stood out. I liked her responses. She and her 3 man crew arrived on time. She even called before to let me know they were on the way. WOW. I was impressed already. I deal with a lot of subs and by far she's in the top 5% of excellence. She immediately gave me a price (very fair) and said they would be done in an hour. They were done in an hour. The work was excellent. Highly recommend!!!!! Thank goodness there are professional, responsible, reliable, courteous, prompt and honest people out there to help when you need it.

The technician only changed batteries but could have told us something else was wrong and charged…read morefor parts and labor we didn't need. I appreciated his honesty. Also arrived on time.

We had builder grade gas logs that died. This led me to the discovery that repair or replacement of…read morea gas fireplace ia a somewhat niche business that Archer and very few others do. Archer was one of several quotes - and be careful when dealing in this area- but came in as one of the lower ones. However, replacement of a gas fireplace is NOT a cheap project. Patrick Archer was our salesman and Sean did the work with one of his assistants. Watching the installation, I felt a bit better about the price tag - Sean was literally going in and out of a 10" by10" hole - multiple times - he is a human ferret. They pulled everything out including the exterior vent (the 10 x 10 hole), replaced the exterior siding, installed the new unit, fixed the drywall, hooked everything up to the gas line, and re-tiled. The work was excellent and was a lot more involved than I would have thought. The only complication was that initially the logs would not reliably light, but the company was responsive and sent out a tech who adjusted the positioning which fixed it (something about airflow). And we don't have the manual for the logs which makes the remote functionality a bit hit and miss sometimes since we don't have the instructions, but we're working on it and have a request in to the company. Recommended.