Be careful on what you ask for vs what you get from this moving company. I was charged for hours that were unnecessary, some of the movers slacked so my family had to literally get up in the truck and help move our items out to avoid being charged additional hours. They overcharged and the movers are not shy about making sure you know there should be a tip at the end. Wow, I've moved many times but this one was the worst. The Lead guy is always having to tell the other guy(s) what to do, how to do it, etc. which took even more time. Ridiculous! read more

Do not use this moving company. i had high priced items go missing after this company moved my belongings. I would not trust this company. They wanted to pay me $400 in exchange for the removal of this "negative review." you have been warned! read more

Right from the beginning of this moving experience I had a great feeling about working with Joe & Chris. Joe called me early to reach out and set the stage for a positive experience. I provided him with all the pertinent information and Joe asked all the right questions and even introduced his working partner Christopher (Chris) and when the guys showed up right on schedule they were eager to get things going right away. I showed Chris the lay of the land while Joe prepped the truck interior so within 15 minutes we were rocking and a rolling. Joe was clear about going over all the financial issues and we got clarity on how to handle their gratuity so there were no surprises. The gentleman were super efficient and they make a great team. In Hollywood we call these types of guys as A-Listers! I was more than satisfied with their work ethic and I really felt I got my money's worth and was grateful they got assigned to my move. They absolutely met and exceeded all of my expectations and I would highly recommend them to any friend or family planning a move in the SoCal area! Thanks to Joe and Chris for a job well done - 5 Stars fo sho! read more

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Highly recommend Joe and Jovanni! they took exceptional care in moving my very heavy furniture. Top notch communication from the get go I cannot praise them enough great team. I give them the biggest 10 golden stars. read more

Use these movers for the second time yesterday. My movers were Joe, Akili and Johnny. Overall, great spirit and hustle! On time, and did a really great job getting all of my things in one truck. Only complaint would be that I wish they were a little more careful with select items and flooring but definitely would use again! read more

I scheduled a 3- man crew to start my move Saturday, January 3, 2026 at 8:00 am, 1-bedroom/garage. I received a call at 7:45 am from Mover Joe, Supervisor Star Silver Star Moving advising me they are leaving their location and due to arrive by 8:30 am, he wanted to know why I ordered a 3-man crew instead of a 2-man crew, since I was moving from a 1-bedroom 1st floor unit, it would be better for the "tip" to split it between 2 instead of 3 persons. Prior to my move I purchased a 4- rolls case of shrink wrap to protect my items during the move. I asked if they supplied wardrobe boxes (at no additional fee). Upon arriving I made the mover aware that I "tagged" my containers (black & yellow) and boxes. These should be brought inside new address, and the other items placed in the garage. I informed them that I would like them to "shrink-wrap all my furniture". Joe stated they usually cover the furniture with blankets. I again, requested due to the rain, I would like them to shrink- wrap all my furniture. I recently had knee replacement surgery; I relied on them to complete my move as requested. I was asked multiple times by Joe, what's the new address and how long does it take to get there? I informed Joe, I gave my new address when placing the order; informed him the drive time is 20 minutes away. I asked them to be very careful with my glass furniture items especially the tv 60-inch stand (glass) with shelves begs on the stand. Regarding (2) racks of clothing, I ask if them to shrine-wrap the clothes instead of me placing them into wardrobe boxes. Joe, constantly, wanted me to be aware and show appreciation for the hard work they were doing and asked that they be allowed to take a lunchbreak, I agreed. When setting up my 60-inch TV onto stand I noticed scratches on the screen, the TV stand was missing a peg, and mirrored vanity was damaged. Immediately called and sent text message with pics to Michael, Silver Star Rep. showing damage items and requesting a claim for the damage items. Again, I asked containers and boxes marked with tags placed inside other items placed in the garage. I was charged for (8) hours and additional fees for material used, when asked what's material fees included. Joe stated "it's corporate policy" for the packing material used (wardrobe boxes, shrink-wrap and tape). I paid the fees and tipped each of them. I informed the crew I was missing several containers with tags, informed all tagged containers were placed inside. I later found out, that was not correct, they had placed several containers tagged in the garage, clearly marked. Now I have to pay, someone else to locate/move tagged containers inside. Due to the lack of professionalism, damage to my furniture, less not forget moving in the rain (no fault of movers) I rate my move 2- star. I would not recommend Silver Star Moving! read more

I would totally recommend, they arrived on time & got started right away. They communicated efficiently & were professional. They handled everything with care. read more

Joe and Jesse did a great job. Mine was a strange move and they never talked at anything. I would highly recommend them. read more

I had a moving today by Joe (Supervisor) and Carlos and Chris. It was most incredible amazing experience. We use this company in 14 years 4 times. We can never ask for such a most wonderful experience with such a friendliness. I recommend to friends and family before. So far everyone satisfied. Thank you so much for hardworking. We going to call for even next time read more

From the booking process, consultation, contract, discount, movers on time and hell of cool! This moving company is amazing! The movers are respectful, nice and relatable. read more

You will love this moving company. Highly recommended. I used their service for my move from San Francisco to Los Angeles. I am a price geek and called multiple movers (10+) and this company offered good price and the best reputation. Thanks for Keith and Svet as I called multiple times and they ensured all my questions are answered while completing my move schedules start to finish. Thank you for Jose and his son who were there on site during my move start to finish. They were extremely patient and carefully packed/carried all of my luggages with caution. None of my items are broken, thanks to their all efforts. They were also genuinely nice people and I enjoyed talking to them. I will definitely recommend this company to anyone. read more

Silver Star Moving and Storage - Movers Near Me - Gardena, California

I'm using them a 2nd time as the last time they were FAST and the whole process was easy, They are attentive, friendly, reliable and the rates are fair. I have never had a better move experience. read more

Carlos & Chris did a excellence job. Very friendly professionalism was A1 good hard working Men they deserve nothing but the best. I highly recommend these two individuals for the job!!! read more

Joe and Chris showed up right on time for my small move from one unit of a duplex to another. They were personable, listened to my instructions well and treated my stuff with consideration. Thanks a lot! read more

Great people and great customer service that go above and beyond. I will definitely used them again.

I scheduled a move through Starving Students a few weeks ago which connected me with Silver Star. The team made the process extremely easy from start to finish. On move out day, Carlos and Chris helped move all my furniture. They handled all of my furniture with care, brought blankets and all other necessary materials. They were both very friendly as well. Overall, I had a great experience and would highly recommend. read more

Joe and Carlos moved all of our furniture from one 2nd floor apartment to another 2nd floor apartment with sped and efficiency. Several of the items had glass shelves (hutches) but they were able to move them without any damage, putting the glass shelves back. They were friendly, and courteous. At the end of the move, there was a discrepancy with the final bill (not their fault, but there were additional charges not mentioned in the original quote by a company representative), and they took care of the misunderstanding, and took off a couple of changes not previously mentioned. They kept to the time limit of 4 hours, and did a great job moving everything. The main office should be sure they go over ALL charges with clients to prevent misunderstanding in future. read more

They "lost" my most valuable things. First, upon delivery they had me sign that I'd received all my belongings. Before I even knew they lost my most valuable things. After trying to communicate with them, no resolution came about, they told me my garage was messy when they moved but my most beloved valuables were centralized and there's no way they went out with the trash. These were really the only things I was paying this storage rent to have back... and I was devastated- to pay a steep monthly fee and then just be left with theft. They said they'd saved the valuables in a different place and when I received the box I received only a portion of the collection of handbags I had, along with some scratcher tickets. Like a cruel joke. I cannot recommend them to anyone at all. If I'd have gotten all the things I'd stored with them, or at least the things that mattered I'd say they were great. George was awesome as a mover. But I just trusted I'd get the valuables and they completely screwed me over. Thousands of dollars. Don't let them store your valuables if you ever want them back read more

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Wow thank you Silver Star Moving! Moving can be stressful, especially with heavy and fragile furniture but Silver Star made moving seamless and quick! I wanted to thank Amy for making the booking process quick & efficient from day 1. Our movers - James, Colby and Quentyn were so professional and so hospitable! They were so prepared and organized! I was so impressed with how careful they were with all my fragile items as I've had other companies in the past ruin my items. However, Silver Star came prepared with all the necessary items to make sure my items were moved properly and quickly! The guys did an amazing job as a team. I'm so grateful for Silver Star Moving for making moving a wonderful transition! I would definitely recommend them to anyone and rebook services again for moving :) Silver Star moving is even doggy approved! Thank you guys! read more

Silver Star Moving and Storage - Movers Near Me - Gardena, California

My move was made simple and easy by Silver Star Moving. The guys are professional. Amy arranged the move. She reviewed all elements of the move to organize and prepare for the move. I wouldn't use anyone else. I highly endorse Silver Star Moving and Storage. read more

Awesome job! The guys were efficient and timely. They made sure that everything was packed correctly and safe. Highly recommended.

I'm not impressed at all! I would NEVER do business with them again. First of all, there should be a person IN California to look over how big of a place is, instead a person named Scott who was in NY stated that a 26-foot truck would take care of a 3025 sq foot home again not walking through the house and or seeing the house and the contents would make it a bit challenging. I should have canceled and said forget it. I did talk to Scott on the phone on that Saturday morning and said there was NO way my stuff would fit! When the crew of 4 got there I showed them what all was going on. Some things were wrapped but never made it on the truck, why it couldn't fit yet Scott said it would! My daughter's bed was left behind as well as other things, she ended up sleeping on the floor at my new place. The way it went was more like a pick and choose as to what would I had to hire another company on the following Monday morning to get the rest of my belongings. I'm still waiting to talk to Amy in the office to discuss the issues I had on my move on 3/9/2024. I called the following Monday morning and I was told by another rep she would get in the office at 10:30 am and call me back *crickets* read more

NOT HAPPY and DO NOT RECOMMEND!!! 2nd update: I still have not heard back from this company! But seems they can find the time to answer google reviews. ******** Update: almost a month later! I've been trying to contact this company to resolve the issue, I'm not getting any response! They keep directing me to voice mail. I've been told owner has been on vacation for past 3 weeks!! ---------------- I booked the service 2 weeks ahead of time with a quote they provided. 3 days before move I was charged $200.00. I called asking about this charge that had been made to my account without informing me! They told me it was for my work in the afternoon! I told them I've not had any services yet! And it will be in 3 days. She mentioned my address and it was the wrong address. After some checking she said she will refund! Day of move we had everything packed and 85% of items in boxes in living room. They took 3 hours to load a 2 bedroom with minimal items. We paid extra for piano move and they basically had no idea how to prepare and move a piano! My husband had to guide them into how to do it. Took them 3 hours to get to Irvine from LA, although map was 2 hours! Unloading took 1 hour!! They were obviously going slow to increase the hours! At the end they came up with a bill nearly $600 more than the quote! We were honestly in shock. We are in a tight budget and planned on the quote being correct or maybe 100 over! But 600??? I've been trying to contact them for a week and they keep telling me to wait. Also no response to any of my emails!!! Also my dining table leg was broken and there was a screw mounted into my desk!!! I recommended them to two of my friends because of the price but let them know about my experience. I've moved several times before but was not happy with this move at all!! read more

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Silver Star Moving and Storage is a highly unreliable company with extremely deceitful and unprofessional staff, I would leave Zero stars if I could. I called Silver Star to schedule a moving service 20 days ahead of my scheduled move. The person who took down my information was very nice and sent me a quote instantly with a verification of my paid $100 deposit. He mentioned that a day before my move, I would receive a call from the company to confirm my movers and the addresses. That day came and I received no such call. On my scheduled move day, I called Silver Star and the person speaking to me tells me that the original person who gave me the quote and took down my info had since been FIRED and that he had NEVER booked my movers. I was confused and disappointed to say the least. I then spoke with the manager who offered to re-schedule in three days and offered a $50 discount for a hidden charge I had not been privy to. I agreed and booked the movers for the next Sunday. Again, Sunday came and the movers did not. I spent two hours trying to reach the manager and Silver Star and eventually, they began to hang up as my call connected. On Monday, no one from Silver Star reached out to give an explanation for yet again, FAILING to provide the service I had already paid for. Silver Star Moving and Storage should NOT be TRUSTED as a company for any service. Their grotesque unprofessionalism and their inexplicable cancellation of my movers caused me severe anxiety and forced me to pay for the extra days I had to spend at my old apartment, not to mention the cost for booking a new moving company last minute. DO NOT call Silver Star, they'll end up causing you more harm and costing more money than other professional moving services. read more

Silver Star Moving and Storage - This is the response after the FIRST cancellation, 'waiving' the gas fee which had never been discussed before. - Movers Near Me - Gardena, California

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We have used Silver Star multiple times for moving and getting new furniture after the full move. Very pleased with Amy's attention to detail and communication throughout the process. The movers are great as well. They were careful with everything! I highly recommend reaching out to Amy / Silver Star for your next move! read more

I had a great experience with Silver Star Movers. They packed, protected, and organized my storage unit better than I could have. Very well done! I would recommend them to anyone I know in need of fast and efficient movers. read more

I am so grateful for Silver Star Movers. I needed to take about 10 items of furniture from my house in Dana Pt to my son's house in Studio City- and we were trying to dodge the rain. The movers agreed to come on a Sunday between 8-10 in the morning. They arrived at 10 am with a big truck and 2 very strong men. They methodically came in and wrapped each piece in protective wrap covered by a furniture pad . They were so nice and quick about their work. They left here at 11:30 and arrived in Studio City at 1:15 And carried each piece of furniture and set it up according to my son's instructions. They were fantastic. I will use them for all my moves in the future. read more

Silver Star Moving and Storage - Moving truck - Movers Near Me - Gardena, California

Excellent movers!!! Very professional. All of them were wfficient and friendly. I definitely will recommend this mover I rate this 5-stars read more

TERRIBLE experience. I requested a quote online, Sean called me to discuss quote and said 3.5 hours. Then emailed me a quote for 5.25 hours. When I asked about it he said "don't worry about that. It's by hour, it won't take them longer than 3.5 so you won't have to pay the additional time." I suggested sending an additional mover and again he said it was unnecessary and that the estimate of 3.5 was within reason. He then proceeded to call me 20 times over the next two days to confirm my move. The movers arrived, did an excellent job. Cesar and his partner worked as quickly as possible. Upon seeing that we were running well over the time, I had to help the movers to avoid getting charged for additional 4 hours. Eventually got charged for 6.5 hours (3 hours more than Sean suggested it would take). I called Sean to discuss and he didn't answer. I called all day Monday and only Tuesday afternoon was I able to reach him. I called additional 10 times to speak with Amy and no one returned my calls. To think Sean had time to call me 20 times to confirm the move and now suddenly was too busy to address the issue is poor form. After discussing that the timing was incorrect and I was overcharged they refunded me for 45 minutes. Absolute trash experience. They treat their movers terribly, underpay them, overwork them, and they try and reduce the number of movers working to avoid paying them more. The result: you get stuck fronting a higher bill. read more

I used Silverstar and I recommend to anyone! Please ask for Amy! I moved from a 2 bedroom condo to 3 story SFH! During my move, there were some damages to my walls; it happens it is a sfh with no elevator. But they did take care of it right away! Amy was really supportive and doing routine follow ups. They have an amazing independent contractor for touching up my drywall! His name is Rashad! He is very very professional, polite and ontime! And he did a great job! Overall I had a great experience with them and the value they provided was above industry standard! read more

silverstar has been my go to partner for all the relocations I have for my department here at UCLA. We currently relocated 145 people in different phases. The job site Supervisor/manager George was very helpful and knowledgeable. He went above and beyond and made sure everyone on the team was aware of what needed to happen and how the job needed to be executed. I also like to thank the entire Silverstar team for making this large move a success we had 0 issues and everything was well planned. They provided me with a labeling system that allowed us to have items tagged and transported to the correct locations. We had to move items from 1 location into 5 different locations making the job more complicated but that didn't stop the well managed team. Again thank you George and the team for A1 Service. 100% recommended. read more

Terrible experience. They quoted me $300 a month for storage fees and just received an invoice 1.5 weeks later for $580. This was in addition to the original invoice that I paid in full. Be careful because this company will tack on fees without getting prior approval. Instead of honoring the original quote, they asked when I would like to move out my items. Horrible customer service. Watch out at your own peril!! read more

BUYER BEWARE!!! I'm livid with this company! I paid almost $5,000 to move my things from LA to Palm Springs and the whole experience has been a nightmare! Even though the guys were very accommodating and friendly, some of them were extremely unprofessional. My mom told me that one of the guys was asking her if we were throwing out a pair of my bf's $2,000 Jordan shoes, and I was asked more than once if our items were for sale. Also, on multiple occasions, I had to babysit bins and boxes with our valuables in them because they were left in the middle of the parking garage! God only knows what happened to our items when they held our stuff overnight. We had items that were broken, missing pieces, and entire bags and suitcases missing entirely. After we had finished sorting/unpacking, we noticed we were missing specific a McM backpack filled with jewelry and small electronics, a Gucci suitcase filled with designer belts and sunglasses, and a huge nike duffel bag filled with purses and shoes... Not suspicious at all, huh? **scoff** Anyway, we did have Apple air tags on some of our super valuable items that were in suitcases and bags and when my bf looked into where our stuff was, we found his AirPod maxes, the Nike duffel bag and the Gucci suitcase in East south central Los Angeles!!! And they were 6 to 7 blocks away from each other! I was completely floored! We filed a police report and hired an attorney to assist us in this matter, but I felt obligated to share the experience I had with this company. To be fair, customer service has been relatively good and they do appear to be helping us sort this horrible situation out. Per a recent conversation w my boyfriend, they think there is a good chance that some of our things were left on one of the trucks, and even though we are trying to remain optimistic, we still don't have our stuff! We pray everyday that it finds its way to our new home as some of those items aren't even made anymore, and some are extremely sentimental from late family... Long story short: we paid thousands of dollars to hire a seemingly professional company with great reviews and a great reputation because to us, a few thousand dollars extra for a solid moving company and even more money for insurance was worth the peace of mind considering how expensive a lot of our things are. I will report any and all updates on any developments. Oh and I posted just a couple pictures for reference read more

Silver Star Moving and Storage - Movers Near Me - Gardena, California

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Best moving experience, it exceeded our expectations. Highly recommend this service, pricing was good, and most importantly well worth it. They accommodated to our needs and went above and beyond in making sure the furniture was well managed and worked in a timely manner. The cherry on top was the customer service and friendly environment the guys had. Vicente , Josue, and Iggy we thank you for all the help . read more

I have had to move 2 times in 4 months, and I used Silver Star both times. While it wasn't a %100 perfect experience, it was %100 a good experience. The guys were quick and curtious. I am moving again, for the last time, in about 4 weeks and I will be calling Silver Star. read more

George and his team are amazing. It was our first time using Silver Star Moving and Storage and we are happy we went with them. They were very careful with our furniture and were super knowledgeable and organized. Would definitely work with Silver Star again for any future moves! read more

Jonathan and Brian were amazing! They showed up on time and were very efficient and polite. They wore masks and maintained their distance from us which I appreciate during a global pandemic. The truck itself is long and skinny, so it was easy for them to double park on our street. As with all moving companies, be prepared to pay for fuel and supplies. It cost us an extra $80 for that stuff but i didn't mind because I expected it, AND they were so efficient. Thank you for helping us with our move! read more

Silver Star was the best moving experience I've had. George was fantastic and ran an incredibly efficient, professional, and careful move. I would absolutely recommend Silver Star and will use them for all my moving needs in the future. Great customer service and great value. read more

Silver star movers were great to work with from scheduling to the move. Rashad and Charles were on time, worked efficiently and were very careful removing and placing items. I truly appreciate it! It made a stressful time seamless. Special thank you to Rashad and Charles read more

Got a quote from this place and, because my partner has an autoimmune condition and is at high risk for covid, asked ahead of time about covid safety and whether the movers would show up wearing masks. The response was absolutely, we are highly cautious. They also claimed in their initial pitch that they can wrap and unwrap delicate electronics, and disassemble and reassemble furniture as necessary. Very confident pitch. On moving day, they showed up with a truck about three times the size as what was necessary for my 1 bedroom, meaning they couldn't get inside the garage of my storage unit place. One of them showed up not wearing any mask at all, and they both had to be asked repeatedly throughout the day to put their masks back on and have them actually covering their faces. I emailed the manager about these issues right at the start of the day and he never bothered to respond (why would he when he already has my credit card info?). Took seemingly dozens of breaks throughout the day, especially when I wasn't physically there to supervise, turning a three hour job into a six hour one. Dumped all my furniture and boxes in the new place without bothering to unwrap or reassemble anything. Final charge exceeded the initial quote by about $200. I might have gotten better service using a U-Haul and Handy or Taskrabbit for a fraction of the price. Avoid. read more