Always an excellent experience with Executive Express Lines. They were professional, reliable, and…read morecommunication was smooth from start to finish. Everything was handled quickly and efficiently with zero stress and made the entire process easy. Their team showed up and ready to work and delivered exactly as promise. Their drivers are safe and reliable. Rare to find a company that runs this clean and organized these days. Highly recommend.

Very professional and great driving. Very flexible and attended to all our needs. Couldn't…read morerecommend more!

Don't USE this service, it is the worst! We booked a ride, the bus never showed up, and when I…read morecontacted them about a refund they lied to me and told me that the bus not only showed up on time but that they somehow checked me in. The only way to contact them is through some bullshit AI, and this stupid AI asked me for proof. After showing them the proof the bus was cancelled, it ended up telling me that their records showed different, it wasn't giving me a refund and ended the chat abruptly. If you do need a ride anywhere don't use this service.

There were very few Yelp reviews to help me understand what the downtown Bakersfield to Vegas bus…read moreexperience was like. It very much exceeded my expectations. The bus was on time, picking up at 5:00am and it was decently clean on the inside. There was some accumulated debris ( food, paper, etc) on the floor of the bus, but not overwhelming. The seats were cloth and in good shape. They reclined enough to be comfortable. The bus came from San Francisco to Bakersfield then Vegas. The Bakersfield pick up location was at 22nd and Eye Street at the downtown bus station, lane L. There's a sign where they pick up. This service to Vegas is a great deal and recommended.

Robert Flores was our bus driver for our students at Hoover High School Fresno. He is a true…read moreprofessional! He provided safety features before departing. He drove us to San Francisco, very helpful & knowledgeable of his job. We returned safely with no issues. I give him 5 Stars. He is a valuable asset to Classic Charter. Thank you,

Mrs Grace drove us to Cal Poly and she was friendly, helpful and courteous. We enjoyed our field…read moretrip.

We were extremely disappointed with our experience. The limo we booked for my daughter's wedding…read morehad a non‑functional AC on one of the hottest days of the year. The wedding party was sweating and uncomfortable, and the driver had to stop multiple times just so everyone could cool off outside. The Bluetooth also didn't work, so they had no music during what was supposed to be a joyful, celebratory ride. This was supposed to be my daughter's dream wedding, and the condition of this vehicle almost ruined the day. It's clear this company uses outdated party buses and does not take pride in maintaining their fleet. I do not recommend using this company for any special event.

They are one of the best limousine companies, and they have the greatest drivers driver in…read moreparticular, Kristopher did a most excellent job

Clean place also right by bus station and Bakersfield welcome center. Also close to restaurants!read more

5 stars for the bus link from Bako to Union Station. The bus is comfortable and the transportation…read moreis quick and efficient with professional and friendly drivers. 1 star for the absurdity that you CAN NOT purchase a ticket from Bako to Union Station (I was told on a couple occasions it's because the bus service isn't t technically Amtrak so they can't sell tickets for only that stretch.) So even though the bus says Amtrak and I pay Amtrak...one must purchase an extended route ticket - wasco to union station. It's ridiculous.

Excellent service! Our driver was great and setting up the limo ride was easy. Definitely recommend…read morethis limo service!

Very professional. Everything was as we planned and hoped for. Driver was extremely kind. He…read moreprovided a smooth and enjoyable ride to each destination. Everything was perfect. I highly recommend A Cut Above.

Bus driver for route 21 going to CSUB that stops by Columbus/MtVernon never comes on time, you're…read morescheduled for 6:35 but somehow always make it around 15 minutes later and have multiple people waiting at this stop It's ridiculous

Bus routes should extend all the way around the city perimeter, especially with newer developments,…read moreand there needs to be reliable options for riders outside these fixed routes. It is absolutely ridiculous to spend $30 for a round trip using Lyft when Bakersfield has an active transportation system. Also, it makes zero sense to make someone who has no transportation or is disabled to apply in person. We have zoom, email, internet, texting, etc but we are so behind that they are making things so difficult by requiring paper applications? Getbus, do better! Our economy cannot improve if the people living here can't improve their lives because there's no reliable, consistent, common sense transportation systems!

I rented a limo from here for my sweet 16 and honestly it was the best. They were very polite, they…read morearrived on time, very comparative and understanding would highly recommend this business.

Amazing service! Friendly staff with great communication :) Limos are clean and well stocked!!read more

The driver of the bus was beyond professional and should be justly compensated; however, the bus…read morebroke down on the interstate on the way to our destination. We were parked on the side of the road, partially in traffic for over an hour before another vehicle was dispatched to our location. As a result, our trip was changed and a stop had to be eliminated. Our money was collected promptly with little delay, but when I contacted Charter Up about this issue, they asked me for photos, videos, and documentation of the delay entirely caused the third party THEY chose to use. Charter Up will gladly take your reservation and money, but any issues that arise during your trip will be quickly pushed off to whichever service provider they choose to pass your business off to...

From the owner: Bus Charter, Charter Bus Service, Charter Bus Company, Bus Rental Service, Party Bus Company,…read moreTravel, Transportation, Bakersfield, California

January 10, 2026, approx. 7:29 a.m. Issue: I called with a…read moresimple question about returning from Bakersfield to Tehachapi and whether the downtown station is the correct departure point. The representative repeatedly interrupted me, spoke with a dismissive tone, and answered questions I did not ask. When I asked whether Golden Empire Transit accepts student IDs for free rides, she refused to look up the information and told me to "Google it myself." She also cut me off when I asked whether routes serve shelters. I remained calm throughout the call. The representative was rude, unhelpful, and unwilling to provide basic transit information or referrals.

Horrible, especially the customer service, you call because the fucking buses are late (because…read morethey stop smoking, because they fall asleep on the bus or because furman boils, they are not even good drivers) and treat you like it's your damn fault? Horrible service each of them is rude, disrespectful, if our taxes are paid if they should remember the salary!