Always an excellent experience with Executive Express Lines. They were professional, reliable, and…read morecommunication was smooth from start to finish. Everything was handled quickly and efficiently with zero stress and made the entire process easy. Their team showed up and ready to work and delivered exactly as promise. Their drivers are safe and reliable. Rare to find a company that runs this clean and organized these days. Highly recommend.

Very professional and great driving. Very flexible and attended to all our needs. Couldn't…read morerecommend more!

Don't USE this service, it is the worst! We booked a ride, the bus never showed up, and when I…read morecontacted them about a refund they lied to me and told me that the bus not only showed up on time but that they somehow checked me in. The only way to contact them is through some bullshit AI, and this stupid AI asked me for proof. After showing them the proof the bus was cancelled, it ended up telling me that their records showed different, it wasn't giving me a refund and ended the chat abruptly. If you do need a ride anywhere don't use this service.

There were very few Yelp reviews to help me understand what the downtown Bakersfield to Vegas bus…read moreexperience was like. It very much exceeded my expectations. The bus was on time, picking up at 5:00am and it was decently clean on the inside. There was some accumulated debris ( food, paper, etc) on the floor of the bus, but not overwhelming. The seats were cloth and in good shape. They reclined enough to be comfortable. The bus came from San Francisco to Bakersfield then Vegas. The Bakersfield pick up location was at 22nd and Eye Street at the downtown bus station, lane L. There's a sign where they pick up. This service to Vegas is a great deal and recommended.

I had a pick up this morning at 6:45 and I was delivered back home at 2:30…read more I had an excellent driver by the name of Marcos. Very polite and professional. I use this service once a month and in the last 20 months, I have only had one questionable driver. Everybody else has been fantastic. I recommend this business to everyone.

Thanks for being part of my daughters wish!! Our driver was…read moreon time very courteous & helpful the limo was nice and clean stocked with cold water & everyone's favorite lots of Coca-Cola's lol I definitely recommend this company & specially our driver Marily thanks once more!!

Awful customer service from the sales team. Negligent in providing accurate information and…read morefollowing instruction. They will tag with with fees if their driver gets a ticket under your reservation number. DO NOT book, overpriced and over rated. Orange belt and classic charter are way better.

The first is probably the most important to anyone reading this - it is that it is still a very…read morereasonably priced method of travel. I also love that I have a table. I can sit at and write or eat something or play a game with someone who is with me instead of having to focus on traffic and being uncomfortable about not being able to change my seating posture for a long trip. I like the fact that I can go get a snack whenever I want to, and start up a conversation with a stranger and to make a new friend. That's what I think you want to hear when you want a review, but I want to tell you another special thing about why I love Amtrak. The sound of the train is something I have loved and that has comforted me from the first time I ever heard it when I was a child, until I bought my first house and discovered that there was a train track right on the other side of a fence that was 8 feet from my house. I learned later that the realtors were supposed to tell you that, but I was young and dumb. I had no idea of that. I was a newlywed and that happened the first night we slept there. It rattled the ground and knocked pictures and clocks off of the walls and terrified my husband and I, thinking it was an earthquake, until we heard the horn. Then we looked at each other and laughed and responded that same way as long as we lived in that house. I missed it for the longest time until many many years later I moved into a senior mobile home park that was nearby a train track, and I was thrilled to hear a train the first night I spent there. I was there five years and smiled every time I heard that that and felt my walls rattle. Between those two experiences, I had a Red Hat Society group for 12 years and we used to take the Amtrak train from Bakersfield to Hanford and spend the day there at different events they put on in the Civic Park, and then Fred the antique fire truck would pick us up and drop us back off at the train station and we would have fun riding home sharing the rolling adventures we had had that day. But the trips there and back themselves were also very fun because there were a few very sweet conductors who played with us and let us take pictures of them with us, and even tried on our hats and let them take pictures of them with us, and that kind of thing. We were a very silly and fun-loving group and we loved that! That's been many many years ago and I wish I could find those pictures...

Clean place also right by bus station and Bakersfield welcome center. Also close to restaurants!read more

Excellent service! Our driver was great and setting up the limo ride was easy. Definitely recommend…read morethis limo service!

Very professional. Everything was as we planned and hoped for. Driver was extremely kind. He…read moreprovided a smooth and enjoyable ride to each destination. Everything was perfect. I highly recommend A Cut Above.

Only the bus drivers and mechanics do their jobs…read more Everyone in Human Resources are completely incompetent. And they have the nerve to blame "upper management." The hiring process was excruciating. From the stumbling and stammering ALDO MARTINEZ, to the constantly-on-vacation DIANA (she will find the time to call you without leaving a voicemail. I am quite certain she will call you and let the phone ring once and hang up. No voicemails. No callbacks. Lazy.) I was called in to sign papers with the "approximate" start date, according to Aldo. Turns out, it was a lie and that start date interfered with my schedule. My official start date was rescheduled twice before they probably tossed out my application...which was 100% their fault. What kind of process was this? I already submitted a urine sample and I also took my occupational physical. Awful staff! It took three months to find out they still weren't sure when I could start. I called to complain and I was given an uninterested, "you were not guaranteed a job." I heard a new person is in charge. They need to fire the hiring manager and everyone in those nasty trailers... I mean, their offices. They need better employees. They need employees who can do their jobs and not just blame everything on management. Lazy, incompetent, rude, and they are all a huge waste of time.

Carlos G was a careful and awesome driver wish he was my driver all the time.he was very helpfulread more

I rented a limo from here for my sweet 16 and honestly it was the best. They were very polite, they…read morearrived on time, very comparative and understanding would highly recommend this business.

Amazing service! Friendly staff with great communication :) Limos are clean and well stocked!!read more

The driver of the bus was beyond professional and should be justly compensated; however, the bus…read morebroke down on the interstate on the way to our destination. We were parked on the side of the road, partially in traffic for over an hour before another vehicle was dispatched to our location. As a result, our trip was changed and a stop had to be eliminated. Our money was collected promptly with little delay, but when I contacted Charter Up about this issue, they asked me for photos, videos, and documentation of the delay entirely caused the third party THEY chose to use. Charter Up will gladly take your reservation and money, but any issues that arise during your trip will be quickly pushed off to whichever service provider they choose to pass your business off to...

From the owner: Bus Charter, Charter Bus Service, Charter Bus Company, Bus Rental Service, Party Bus Company,…read moreTravel, Transportation, Bakersfield, California

January 10, 2026, approx. 7:29 a.m. Issue: I called with a…read moresimple question about returning from Bakersfield to Tehachapi and whether the downtown station is the correct departure point. The representative repeatedly interrupted me, spoke with a dismissive tone, and answered questions I did not ask. When I asked whether Golden Empire Transit accepts student IDs for free rides, she refused to look up the information and told me to "Google it myself." She also cut me off when I asked whether routes serve shelters. I remained calm throughout the call. The representative was rude, unhelpful, and unwilling to provide basic transit information or referrals.

the drivers are very rude from there , once entering on the bus they start questioning you very…read morerudely to where the destination you need to go to at and if not answered correctly. They get very annoyed and asked for you to get off their bus rudely or just tell you to go to another bus ... and if you chose to still stay and take their bus with them after being answered rudely and and telling them about it on being not being friendly they drop you off at your destination (yes) but won't pick you after to bring you back home on there saying there bus dosent go the route that you need to go to when it is the route to go for it and lying about it and have the other drivers going in in it. Very horrible experience. Do not recommend this bus transportation.