Overall excellent buying experience for our first class-a motorhome with our salesman, Bob Morehouse! We were upgrading to a class-a motorhome and pretty much knew what to expect and questions to ask about our new rig, Forest River FR3 30DS. Bob made sure all our questions were answered even on his day off. I cannot express how helpful he was during our overall process which made it worth while. I felt the honesty in his responses to my questions and he is very knowledgeable on all things RV, Service and Maintenance. Furthermore, SIMI RV as a business makes sure all their rigs are thoroughly checked and tested prior to handing the RV to your possession. Jeff, the sales manager was also responsive during our time and Robin made our financing process work for our budget. Kudos to SIMI RV all around and thank you for a wonderful buying experience! read more

We love our 2020 Winnebago Intent 30r. Thank you to the sales and finance team! The entire experience was friendly and we were made to feel right at home! read more

Just bought a RV, great customer service and easy transaction. The integrity of all the employees was wonderful.

Jim and Oren were great! Selecting an RV can be a little complicated, and their knowledge and honesty were invaluable. The whole process could not have been better. read more

Just wanted to say what a pleasant experience it was to deal with Brett, I shopped every where even out of state to get my best deal. Simi RV had a better price by far for the Coach i was looking to buy so obviously I had to go with them. I just setup my first warranty appointment with them and they scheduled me right in , I would recommend them highly if your looking for a good experience and a great price. Thanks Simi RV ! read more

We just purchased our first trailer and needed to get a new jack so we went to Simi RV. Not only was Travis super helpful in helping us find what we needed, but he was so friendly and welcoming. He welcomed us as new "RVers" and said not to worry, the first few trips will be a bit difficult but soon enough, you get a routine and pick it up with ease! He made us feel so much better and excited about our new endeavor! He shared a ton of pointers and even price matched an item we found online for cheaper. We had such a great experience. We will be going to Simi RV for anything rv-related that we need in the future! read more

I have purchased two RVs from this place, I went in 3 weeks ago and all the sales staff has changed, I talked with the new sales manager (also named jeff) what a scum bag, I dont know where they found this guy?(a used car lot in the valley maybe) he was arrogant and rude, he said I owed to much on my trade and didnt want it, he felt I should purchase the new Rv today because of the sale! and sell mine on my own, I dont know if this place has changed owners, but I will not be back. read more

Personable and helpful info regarding our RV fridge. They installed our solar panels and we are very happy with it. Lots of selection in regards to new RVs for sale. Many different types. read more

I would not do business with Simi Valley RV. Drove all the way from Anaheim to be very disappointed with staff and sales people I really don't think they want to sell anything that's fine never even greeted my wife and I. We were there 45 minutes and looked in 9 Class A RV's with cash in hand. Spoke to Brett on Thursday said he would call me back ... No return call. They are a commercial for "Go to Mike Thompson RV" ... Save your time and gas. read more

This is not the RZR dealer you are looking for. I bought a brand new RZR from this dealer and another brand new RZR from a different dealer. I had a problem with the RZR from a dealer that was not Simi RV and the mechanic, Chuck basically told me bring it back where you bought it because if you bring it here it's just going to sit. I realize this man is not trained in customer service, but WTF? I promise I will not be bringing my RZR to this dealer for any warranty or customer pay work. Keith in parts is another story. Very knowledgeable and extremely helpful. If I was rating them based on their parts counter-man, I would give them five stars. If you want to buy a RZR and have it serviced by your dealer this is not the place. read more

I want everyone to know Not to purchase a Polaris from Simi Valley RV. In Sunday ad they had a 2015 Polaris for $11,995. We drove all the way from Ventura purchase it. In deed they did have it and it was only when we sat down to purchase it is when they said the ad was wrong and the New price was $16,780. We said that was bait and switch. Jeff said that the newspaper got the ad wrong and the new price was $5000 higher. We thanked them for wasting our time and left. This is wrong in many ways. Then I saw on Yelp that they don't service any RV not purchased from them. I ask everyone bocott Simi Valley RV for many reasons. read more

RV OWNERS BEWARE!!!!!! I waited some time before I posted this review. Well here we go. I took my uncle's RV to Simi RV to sale it for him. After putting it on the lot for a few weeks. I got a call from Jim on a Tuesday morning and he asked me if I had picked up my RV. I said no I was on a company trip. Jim said let me call you back in a few minutes. When he called me back he said he was looking on his Video and someone on a bike rode on the lot then rode off and five minutes later my RV was driven off his lot. I asked Jim if it was still parked in the same spot? Jim said yes all the way in the back of the sales lot. I asked him if his insurance would cover it Jim replied NO YOUR insurance will cover it. So I told him I would call my uncle and have him call his insurance. I said I will be home at end of the week and will come by and get my keys, paper work and police report. Jim reply's I will give you everything but your keys. I asked him where are my keys? Jim said I DON"T KNOW SOMEONE MUST HAVE LOST THEM OR LEFT THEM IN THE RV OR SOMETHING............ I found it funny that he did not have my keys and they usually have his trucks parked at the front gate. That night no trucks parked at front gate and no chains up and no keys... I HAVE LOOKED EVERY NIGHT I AM ON LA AVE AND HIS TRUCK HAS BEEN PARKED IN FRONT WITH THE CHAIN UP.. HUMMM!!!! Also when you go in his shop the keys are in a lock box but the lock box is wide open.. No one in the office and key lock box open. I sent a friend into Simi RV a few weeks ago and the lock box is still open with no sale people in the office. If anyone wants to see a picture please reply I have a picture. Long story short please be careful when dropping your RV at Simi RV. Jim still to this day has never even said he was sorry. I will never buy anything from him or his company. read more

My girlfriend and I can't express how happy and 100 percent satisfied we are with our first travel trailer purchase. We were very nervous first time buyers and had no idea what we wanted and the functions of a travel trailer. That's when we met Sherre Nightingale, the moment we met her we knew we had found a honest salesperson. She was not pushy and had the answer to all of our questions. Never once did she put pressure us. After about 10 minutes of talking with her we knew we had found not only a salesperson but a friend as well. That same day we decided to pull the trigger! From showcasing to delivery of our trailer, Sherre was with us every step of the way and taking her time with going over all the functions of our new trailer. If anyone is looking for a great deal and a no bs sales person. Sherre is the girl for you! To top it off the general manager, Brett Rampton took his time to show us how to assemble and disassemble our tow hitch. I was beyond impressed with the amazing customer service Simi RV has showed us! Thank you again to your amazing crew. read more

Simi RV Sales - RV Dealers Near Me - Simi Valley, California

We purchased a $26K travel trailer in 2008, then traded it in for an $85K motorhome. In both cases, the sales process was great. However, the aftercare and service is downright AWFUL. Forget about them giving a crap about you after you've signed on the dotted line. Unless you show up and park your motorhome on their lot (which is a royal pain because of their horrible small space and guaranteed bottom-scraping driveway), you get nothing. They've moved on to the next sale and you are literally on your own. They'll begrudgingly perform warranty work. I wish I knew of other nearby options. read more

This RV store has everything under the sun for your RV, the staff there is very friendly and helpful. I usually go to Camping World for RV stuff, but since I work in Simi I've been coming here. They also sell RV's and have a showroom. read more

Fantastic experience at Simi RV. Lance and Brett worked together to help us select the best fit in a motorhome for our family. After the purchase (which they made effortless for us) we had a long and thorough walk-through of the motorhome's systems. So much to cover, so we still had lots of questions after the sale and they were all answered quickly and we never felt rushed or that we had "dumb" questions, even though they have probably heard the question hundreds of times. The service department is excellent as well. They quickly took care of the few minor issues we had with the motorhome, showed us how to work a few more things and installed an upgraded toilet for us (won't get too personal and detailed about that!), again, not a glitch or flaw in their system of excellent customer service. We highly recommend this business! Additionally, the guys at their parts store are extremely helpful and knowledgable. read more

I couldn't leave a rating with No stars because how are you suppose to write a review when you have 3 sales people, 1 chomping down his food when we are right in front of them having to ask them questions on their inventory. Another busy with a customer, and another in their cubicle and not interested. We never received a greeting or even an interest in seeing what we were looking for. Little do they know we were looking for 2 travel trailers. One for us and brother in law that was with us. We had some much time wasted here I was able to call 2 other dealerships and check on their inventory. So guess what, we are both heading down to them instead. Sad since we thought we would give a local dealership the business. read more

After looking at a couple rv's at other locales, decided to check out Simi RV. What a bunch of nice guys, great customer service, and no sales pressure. Bob answered all our questions and is so knowledgeable and friendly. We saw a rig we we're very interested in and there was never any pressure to buy something more expensive,etc. We are picking it up in a couple weeks and then hitting the road. No need to look anywhere else folks, these guys define the word professional. read more

A huge shout out to a local dealer that takes pride in great service. Bob is an amazing sales rep and a great person. Cant say enough how amazing he is. The service dept is awesome as well. Bill and Robert, as well as the rest if the crew, thanks for always fixing my rig in a timely manner and being honest about costs/issues. Simi RV, thanks for the great service! read more

Went to research travel trailers. the salesman went out of his way to educate me.. not sell me a trailer. was back and forth many times. finally settled on floorplan, searched for right unit. unit delivered. awesome sales and service staff. well stocked store. read more

I am giving 4 stars because of problems with a brand new RV. 2016 Forester. I have to say this was such a smooth process in buying our first RV. Our salesman Norm was very helpful and patient. We test drove and went to the lot several times before deciding. He took his time with us showing how everything works. If car buying was this quick and easy I wouldn't dread car dealerships. Financing was smooth and quick. We went in the store there to get solar panels. They were so helpful and kind. We did have problems with the RV right away, which everyone says is expected. They allowed us to drop it off on a holiday without service dept. being open, so I wouldn't have to drive it alone. It is now fixed and at home. The only person I wasn't to keen on was some guy in service. He spoke rudely and talked to me as if I was being dismissed right away. I hope I don't have to deal with him. Not a pleasant person. So pretty much they're only missing one star due to the RV problem and the rude service guy. I would buy from them again. The price was competitive with other dealerships. read more

A year later, we continue to love the outstanding customer service at Simi RV. The smallest problem is treated as a complete priority. Getting a service appointment is painless and they show so much respect when working inside our coach. Sheets and plastic are placed everywhere so nothing is dirtied. That is a big deal to us! I can't imagine having to take our motorhome anywhere else for service. We recommend Simi RV to anyone we meet, mainly because we are confident that they treat every customer the way they have treated us. We didn't buy their most expensive coach, but they treat us like we did! read more

CI have not worked in a place that was (at the time I was there) so customer focused.....but they did/do believe in there customers....give them a chance!!!!! read more

These guys are great they took my Polaris quad and got it all fixed up in a matter of days for super cheap. They have got a great staff and really knowledgeable people highly recommended... read more

Absolutely a great place to buy accessories for your RV and trailer! Friendly staff and clean showroom. Every time you walk in there is someone to greet you and help you I with anything you might need. My family and I don't go anywhere else for our camping and RV needs, only Simj RV! read more

Kyle and the service team here are awesome. We get parts all the time for our RZR's and Chuck in service always knows whats up. The Go-To place for any parts we need. Friendly, fast service and always leave with exactly what we need. Thanks guys! read more

I went there with the intention of a peek and a test drive and walked out with a new recreational vehicle at better than a respectable price!!! the service I received from both Brad and Dawn was exceptional and I highly recommend making all your purchases for your recreational needs at the Simi Valley RV the customer service was excellent ...there was no badgering and/or pressure... they worked extremely hard professionaly and passionately at getting you... what you want! Thank you Simi RV read more

We buy all of our UTVs from Simi RV and have always loved their honesty and good customer support. They are always knowledgeable and able to help us with any issues we have! read more

I came to Simi RV sale, because I live in Simi Valley and take pride in keep our business in town. Unfortunately my wife and I got there a month ago and no one met us or acknowledge us. We start to go through the RVs on the lot and got through them pretty quick. At the end we stop inside saw a couple people in the waited around and no one still asked us if we needed help. From being there about 30 mins. and frustrated we decided to leave. The following weekend we saw an add for a trailer and decided to head up to Lancaster. As soon as we set foot on the lot, we were met by a salesman. Even though the unit I wanted turned out to be to heavy for my truck. The salesman walk us through about 10 unit and educated us on the way. At the end we noticed a Forest River Wildwood Lite toy hauler. The wife and I decided on that one and purchased it. Fast forward it turned to need some warranty work a couple weeks later. I called Lancaster and service department told me there an authorized repair center for the Forest River rvs in Simi Valley. So, figured who it was and gave them a call, had to leave a message. The service department called me back with in a couple hours. He quiz me about the issue and where I got the unit. He left me with some parting words "we do not service trailers that have not been purchased from us" and than signed off with a good luck. As far l'm concerned this is a poor business practice. The sad thing to is I've lived in Simi for almost 50 years and bought my first trailer back in the late 80s. I'm giving a POOR rating for current management. read more

We bought a new 2021 Cougar 5th Wheel and picked it up in May. Jim Royal was our sales person. Jim answered all our questions and even answered his cell phone when we called, when he was not working and answered all of our questions during the time we were deciding what we were going to buy. Jim after the purchase also was a great go to person. When Jim was not available, Brett the sales manager was a great go to guy and also helped us decide what to buy and answered many questions when called as to how things worked on the RV. We can't say enough about the sales staff and customer service.****Now for our HERO at Semi RV**** "Bill" the Service Manager. In July, we went to take the RV out for the first time and discovered the refrigerator did not work, we called and Bill the service manager had us bring the RV in the next day and fixed it along with a few other minor issues we found, which is normal with a new RV. Jim in service also helped us out and was great to work with. We took a 3 day shakedown trip in August and everything worked fine. We then did a trip for 3 weeks in Sept and had a problem with the electrical system which would not keep the batteries charged, which caused the slide outs and leveling jacks not to work. We were out of state and could not find a mobile service person to help us, they all said it would be 3-4 days before they could get to us. We contacted Bill and to make a long story short, Bill spent 2 hours on the phone with me trouble shooting the electrical system, with most of the time spent on his own time, after the service department had closed at 6pm. We determined what the problem was and we were able to fix the problem so my wife and I could enjoy the rest of our trip. Bill was very patient and so knowledgeable. We went to RV dealers closer to where we live and chose SIMI Valley RV as where we wanted to do business due to the great customer service, even though we live 2 hours away, and we are glad we did based on the customer service from all of the employee's. Again, a shout out to BILL, Thank You !!! read more

As I type, I am enjoying my new travel trailer I bought at Simi Valley RV. Norm was our salesman. We came in with a good idea of what we wanted, but he listened to us and helped fine tune the right RV for us. He clearly has a lot of experience and knows what features are valuable for the long haul (not just what looks good on the lot). The sales process was very easy. I did enough homework to know what a reasonable price is for our model, and they were were not greedy in trying to insist on more. This was a welcome change from another dealership that did not get my business, They did face challenges in preparing the rv for delivery on the date we scheduled. When we said that a delay would seriously impact our plans, they got it done. They did a great job too - I still can't find anything that needs to be fixed. The initial tour Norm provided of the systems was first rate. Lastly, the customer service continues. Norm encourages you to text him with any question even while you on own the road. We have done that and it has helped. read more

Simi RV Sales - Nice view - RV Dealers Near Me - Simi Valley, California

I had been looking for an RV center to carry out a fairly simple repair job on my 1997 Coleman Hydraulic Pop-up trailer and had spoken to 5 or 6 places that weren't willing to help. I spoke with these guys and had the trailer booked in within 10 days. A bit of a mistake in ordering the part needed, but handled very professionally would mean that I go back there in future...don't get frustrated by their terrible phone call handling...just leave a message! read more

We can't speak to some of the posted experiences that were bad. We CAN tell you about our experience. Back in July of this year we decided to buy a PrimeTime Tracer 230fbs. Simi RV had one but before we got back to the dealership it was sold. We were sad. The salesman we were working with, Bob Morehouse, said we could get another one from the factory so we put our money down. It didn't come in when promised and again we had sad faces. We expressed our sadness to Bob and next thing you know we get a call from the factory rep at PrimeTime, Mark, who told us it was not Simi's fault it was the manufacturer. PLUS Mark said the coach they were building for us had some mid model year enhancements. Happy faces all around because we were getting their latest and greatest. . .at the original price for the "old" one! The trailer finally arrived and we took delivery. Dawn in credit was great to work with and Bob took his time going through all aspects of the trailer and hook up. THEN he drove with us to make sure the trailer brakes and everything worked after it was hooked up to our Jeep and THEN he accompanied us to where we are storing it and helped us park it. WAY above the call of duty in my humble opinion. This is the first time we've purchased a new RV and this is the first time we've dealt with Simi RV. It was a long process to get to delivery, but the team at Simi RV blew us away with their 5 star customer service and continued updates regarding delivery. We can't speak to mechanical service yet since this is a new trailer, so be looking for that rating in a year or two, though I expect it will exceed our expectations as well. Oh, and PrimeTime's Tracer is a fantastic trailer and is built REALLY well! If you live in ANY proximity to Simi Valley and are looking for an RV or sand toy, you have to go see Bob Morehouse at Simi RV. They have a great selection and great prices! Ask for Bob. He knows customer service. T read more

If your looking for sand toys, a toy hauler, RV, trailer, or a 5th wheel. Simi RV is the place you should go! We bought our razor here a couple years back and have been extremely happy with it, and the service we got. When it came time to buy a new 5th wheel, I am so glad we went back to Simi Rv. Brett gave us plenty of choices and we found the perfect one for us! Dawn in finance was also helpful with the financing part. All together the perfect experience- no pressure just great service!! read more

I just bought my RV Motorhome and it is a A++ experience. I had the opportunity to work with Brett and Jeff and I can honestly say it was a smooth and stress free transaction ...thank you to both of you. I would definitely come back! Great RV, great place, great selections, great people, and great price!! read more

We purchased a Keystone Cougar trailer at Simi RV August 1st. We worked with Bob and he was very helpful and knowledgeable about the products. The process went very smoothly. We would definitely recommend purchasing from them. read more

Amazing dealership! I am a first time buyer and Salesman Brett and Jim (the owner) made this the best experience ever! I was given a complete in-depth, no pressure run down of the features of my new travel trailer and best practices. The customer service was phenomenal, I would recommend these guys to anyone! read more

I bought another trailer and went to Simi R V and had great time looking around with Chad at trailers which l really went into buy a part for mine but came out with a 5th wheel trailer and there was no pressure in getting a brand new one. Thank you everyone l worked with there and l recommend go see Chad on looking for a new or used Motorhome or a trailer. . Rick Coach read more

I just purchased a travel trailer from Simi Valley RV. The experience I have had with Salesman Bob has been out of this world. When we first went to look at trailers he had educated us on several options and told us to go home and think about our options and contact him when we were ready to make a decision. We returned to make our purchase and we decided to buy the Springdale 303 Bunkhouse. The trailer is really nice and very roomy inside. We had other accessories installed and Bob went out of his way to assist the service department with some installation. He kept us up to date of when the accessories were installed and how long it would take. We are currently camping in our new trailer and had some questions for Bob via text. He never hesitated to respond and assist us with our questions. Bob, thank you very much for all of your help with our trailer. If your boss reads this, he should be very proud to have to as an employee and representing his business as you have done. Again, thanks Bob!!! read more

Very friendly people working here! Came in just to look around, but we might come back and test drive and get my wife a nice bday present!!