This review is LONG overdue... Huge thank you to Dr. Simon and her team. Everyone was thorough, kind, and informative. My dog tore her CCL and I frantically began searching...especially because our baby's a senior and we didn't want her to be in pain. I had called multiple places for quotes and they either didn't respond, or the quotes we got were $7k+ in facilities that looked cramped. I called Simon Vet and Mara explained everything to me. Not even a week later, we brought my dog in for surgery. Everything was done in one day, and her follow ups have been good. Literally everything was included in the quote given. Recovery was so tough because my dog loves to run and is very active...and she refused all the meds...but whenever I called and texted with concerns, either Mara or Nathan got back to me. My dog's still recovering, but she is so happy and is back to wagging her tail and play attacking our cats (lol). Thank you guys so much. read more

I scheduled a consultation here for my dog who needs TPLO surgery. Because this is a major orthopedic procedure, I wanted to carefully evaluate the practice before committing. Appointments are given in a large window (9am-12pm), which already makes planning difficult. When I arrived, the parking lot was very cramped and not particularly friendly for larger vehicles. The lobby is also extremely small and crowded. If you have a reactive dog or one that struggles around other dogs, this space would be very challenging. After I checked in, they immediately took my dog to the back. There was no intake paperwork and very little explanation about what was happening. I was then placed in an exam room that appeared to be glass or see-through. There was very little privacy, which again may not be ideal for dogs with behavioral issues. My dog remained in the back for the entire consultation. The doctor came in briefly, introduced herself, and spoke very quickly. The interaction felt rushed and not particularly thorough. I left feeling like the consultation lacked the level of detail I expected for a surgical procedure of this magnitude. Shortly afterward, another staff member came in to discuss pricing. She described the quote as a "deal" and explained that they do things differently there compared to other practices. The conversation felt more like a sales pitch than a medical discussion. The professionalism and presentation of the staff member also did not leave a great impression. I chose to move forward with a board certified veterinary surgeon elsewhere and feel much more confident in that decision. read more

We took our dog razor here and couldn't be more satisfied. After trying to remove his bump twice from different vets, we decided to try this vet. We brought him early to the vet with an empty stomach. The vet kept in contact with us the entire time. They updated us when he was done with surgery and when he was ready to pick up. They also explained the after care very well. His medication was included with the price of the surgery so it was nice that there was no extra costs. Razor made a full recovery and the bump never grew back. The surgeon who works there did an amazing job. I can't imagine how much scar tissue he had with the two prior surgeries and the regrowth of the bump. I know the surgery must've been tricky and time consuming. They took their time with him and gave him the best results. Razor can now lay down on his side and has a much better quality of life. They also found another bump near his butt and removed that one as well. The cone was also included and helped with him not reopening the wounds. Overall, I would recommend this vet to anyone who is looking for surgery for their dog. I believe razor had a lipoma but I'm not positive. I would also like to say that I communicated with Nate personally and he was not rude at all. He really concerned about the well being of my dog. I never once felt animosity from his customer service skills read more

Simon Veterinary Surgical - Huge bump on his rib pre surgery - Veterinarians Near Me - Sherman Oaks, California

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Post surgery and seeing little improvement on our dog, we called SIMON SURGICAL CENTER for some support. We had a horrible experience with Nathan, the office manager, who put up roadblocks, screaming fits, insults and other infantile behavior during our phone calls. This fellow stalled us from getting medical records, x-rays and prohibited us from speaking to the surgeon. After this encounter we were advised to consult a BOARD CERTIFIED SURGEON about their work. This office (Board Certified) gave us timely written documentation after examining our dog that informed us that: SIMON SURGICAL CENTER has only 2 doctors, neither is board certified nor qualified to perform more difficult surgeries - which we had. The surgery they performed was incorrectly done, the bone has not aligned properly (actually not at all), and a second surgery is indicated to repair their errors including a long metal rod inserted in her leg that has the potential to move and injure her. Cost for another surgery is in the neighborhood of $5,000.00 It was suggested by another vet that Simon Surgical Center offer a full refund for their poor work and customer service. We experienced Nathan firsthand - he is a bully, a screamer and totally unqualified as a manager. He made unsubstantiated threats and ridiculous demands as he has done to other pet owners - probably to forestall lawsuits. How an office like this still operates is a travesty. It was strongly recommended we put in a complaint to the California Veterinary Board https://vmb.ca.gov/ so that offices like SIMON SURGICAL CENTER be investigated. We recommend this action to anyone who encounters SIMON SURGICAL CENTER. There are Board Certified vets everywhere who may cost a bit more, but provide much better, safer and non-confrontation outcomes. read more

Nightmare experience. Medical negligence, hostility, and NOT Board Certified. I am writing this to save other pet owners the stress and heartache we went through. Do not let the initial responsiveness fool you; once they have your money, the "care" disappears. The Logistics are Major Red Flags: First, understand that they don't actually have an office in Sherman Oaks. They are just renting a room inside "Beverly Oaks Animal Center." There is no receptionist to greet you; you have to call from the parking lot and wait for a tech. It feels incredibly disorganized. They are building a new spot in Lynwood, but the location is in a very rough area where I wouldn't feel safe returning. Medical Negligence & Incompetence: * They forgot the painkillers: At discharge, they failed to give us the Gabapentin. Our dog was in agony for two days before we realized their mistake and had to drive back. * Poor record-keeping: I asked them twice to take photos of the incision at the first post-op appointment. They still "forgot." * Communication Breakdown: I spoke to three different agents, none of whom spoke to each other. One actually told me I needed to call her back to remind her to schedule an appointment because she would "probably forget." * Shady Billing: Every vet I've ever used provides an itemized bill. Not here. I was given suspicious flat numbers--exactly $3,500 for surgery and $500 for a biopsy. No breakdown, just rounded figures. * The "Nate" Situation: When our dog's condition worsened post-surgery and we tried to get help, we were ghosted. When I finally got a hold of Nathan ("Nate"), I was shocked. He was incredibly unprofessional, lost his temper immediately, and when I asked valid questions, he threatened to call the police if I showed up at the office and hung up on me. * The Kicker: We had to get our regular vet involved just to get our records released. We also found out too late that this is NOT a California Board Certified surgeon clinic. Please, check credentials and go to a legitimate specialist who won't treat you like a criminal for worrying about your pet. read more

Simon Veterinary Surgical - The pup - Veterinarians Near Me - Sherman Oaks, California

Everything went smoothly during the consultation and X-rays. Nathan and all of the staff were very kind, welcoming, and not rude at all. I honestly feel like Nathan may be misunderstood based on the reviews I have seen because he was very helpful and professional during my visit. The appointment did not feel rushed, and they answered any questions I had. They also did not mind me asking questions before leaving my pet with them, which helped me feel more comfortable. Overall I would recommend this clinic to anyone who wants their pet to be treated with kindness, patience, and care. read more

I had Synovetin injections done for my dog here. Didn't have any concerns until ~4 months later after I had moved out of Los Angeles to northern CA and my dog has started limping again, and appears to be declining. Anxious to get her some relief I start looking for specialists in my area and called Simon Veterinarian for my records. In the end it took 3 phone calls, two texts, and en email to get those records. First contact was June 6th, and I finally got them on June 13th, but not before having one of the.most hilariously, brazenly unprofessional interactions of my life. I called Saturday morning shortly after they opened, at 7:13 am, a male picked up the phone. I explained that I had been trying to get my records and the man on the line started went apoplectic, yelling that he "had a bad vibe when the phone started ringing" and that I was a "needy white man," and that I "didn't need my dog's records to continue treatment." He yelled that I was being rude and that I probably didn't realize it. I've never experienced anything like this. Read the other one star reviews and you'll see a pattern. Then read the one star reviews on Google and the business' response to those reviews and you'll have all the confirmation you need. Quite the experience. I did finally get the records, however, and an even better story. read more

Extraordinary service from Dr. Simon and her team at Simon Veterinary Surgical. Dr. Simon's expertise and knowledge truly put us at ease. Our golden retriever had three lipomas removed promptly, and the entire process was handled with professionalism and care. The incision sites look great--clean, neat, and healing beautifully. The whole team was amazing and attentive from start to finish. A special shout-out to Jay Dee, who is a fantastic member of the team and made the experience even better. We're very grateful and highly recommend Simon Veterinary Surgical to anyone needing specialized care for their pet. read more

Our kitten needed a more complex orthopedic surgery after a surprise incident, and Simon Veterinary Surgical was fantastic. They got us in within 24 hours, and were so attentive with our baby. read more

Simon Vet Surgical took excellent care of Bonnie during her TPLO surgery. What stood out to me right away was their upfront, all-in quote--it covered the surgery, medications, and follow-up visits, so there were no surprise costs. Their efficiency was also impressive. After I emailed Bonnie's X-rays, I had a diagnosis and quote within 24 hours, and was able to schedule her surgery before I would have even gotten in for a consult elsewhere. Bonnie recovered beautifully, and we're so grateful to the talented surgical team for getting her back to doing what she loves-running and chasing balls- within just a few months. I would highly recommend Simon Vet Surgical to anyone considering TPLO surgery for their dog. I hope we don't need any more surgeries in the future, but if we do, I know who to call. read more

It's devastating to read that some people have had bad experiences here because we are SO pleased with them. There is no doubt a high hurdle to get over when you see that they have no waiting room, no front office, and that you wait in a parking lot. TERRIBLE first impression. And yet ... the results speak for themselves. Everyone I spoke with in the parking lot was happy with the results, and ultimately so were we. Our dog ended up doing TWO TPLO surgeries. They helped us with navigating insurance, they were compassionate and understanding, and despite the admittedly very weird setup were very glad the results were so strong. We would always trust them. read more

Simon Veterinary Surgical - Recovery! With lots of careful instructions provided by the Simons team. - Veterinarians Near Me - Sherman Oaks, California

Stay away from this place. The most rude and unprofessional people I have ever encountered. Nathan has a serious problem with his temper and how he talks to customers. The doctor knows and is in on it. They will also ignore you when you need help after a procedure. Refuse to respond to calls or texts. The other reviews about Nathan are consistent with my review. There's a reason they are cheaper than other places. You get what you pay for. I wish I could leave negative stars but the system won't let me . read more

5 Stars for sure! Our rescue group The Kern Project is so appreciative of Simon Surgical Veterinary. We saved a very sweet terrier we named Harry. Harry had a severe break in the large bone of his front leg. The injury was at least a month old. Simon Vet repaired the bone, and so kindly worked with our Rescue on the cost. Harry is doing fabulous! We highly recommend Simon Veterinary Surgical!!! read more

Simon Veterinary Surgical - Veterinarians Near Me - Sherman Oaks, California

I had high hopes when I took my cat, Loki, to Simon Veterinary Surgical for a routine plate removal on June 6, 2025. While the surgery itself seemed fine, the post-operative care was alarmingly negligent. * Discharged too early despite active bleeding--no effective follow-up plan or clear warning. * When I called for help, I was told to "put a sock on it" or buy a pet-store pressure wrap, which didn't stop the hemorrhaging. * Within hours, Loki's bleeding worsened severely, he lost half his blood volume, and was even turned away by an urgent care vet before finally being rushed to LAASER for life-saving treatment. * End result: two days of intensive hospitalization, massive vet bills, emotional distress--and all avoidable if SVS had simply followed basic post-op protocols. This situation showed a dangerous gap in responsibility and care after the operation. The discharge advice was inadequate, the follow-up support nonexistent, and the lack of medical judgement in that critical window put my pet's life at risk. In summary: their after‑care procedures are deeply inadequate. If you're trusting them with a post-op patient, beware--real risks aren't just in the operating room. read more

Simon Veterinary Surgical - Post op bandage completely soaked through 20mins after discharge. It only got worse. - Veterinarians Near Me - Sherman Oaks, California

They saved me a LOT of $$ based on my first quote for the exact same surgery. Their recovery plan was MUCH better than the other one as well. My Dudley is doing great. Thank you read more

Being a three dog family, we've had our share of seeking care, whether local, out of state, emergency or with our primary. The latter had diagnosed our 10-year-old rescue with a dreaded CCL tear and provided us a 7k estimate for TPLO surgery. Doing our research, we brought him to Simon who offered a considerably lower flat covering everything from the surgery to post care and meds. Only come to find out in Simon's examination, we weren't dealing with a CCL tear at all. Rather, unfortunately, it appeared cancer was to blame. We met most of the team in person throughout our three appointments and spoke to several others over numerous calls. Each and every one of them was clearly knowledgable, patient, professional and above all else - genuinely compassionate. Now just imagine the ordeal had we followed our primary's incorrect diagnosis. To say Simon saved on this one is putting it lightly. read more

My 1.5 lb chihuahua was limping since July 2024. She was not using her back leg at all. I took her to VCA Sepulveda and the surgeon there wasn't sure why. Then I took her to Access Specialty hospital on Jefferson and the Ortho vet told me $8-10k per leg for a subluxed patella. I found Simon Vet surgical center and I was given a flat rate which was reasonable and included therapy. She had surgery in Feb 2025. She is now almost 3 months out and is walking again. I waited to write this review to see how she did. She is climbing stairs again! I am grateful to the staff! Thank you read more

Simon Veterinary Surgical - Veterinarians Near Me - Sherman Oaks, California

This is the supervet you have been searching for: fair, transparent about pricing, kind, and caring, and so skilled. We needed emergency surgery for our dog and Dr. Simon did it the same day, for less than others quoted us, with incredible attention and professionalism. We could not be more impressed. Shout out also to her staff who are equally wonderful. Thank you so much!!! read more

Dr. Patricia Simon is a highly skilled passionate surgeon. Our goldendoodle had two significant surgeries with Dr. Simon and they went better than expected. Our dog needed to be operated on asap because of aggressive cancer and Dr. Simon not only got us in quick but did such a marvelous job surgically that our dog has been enjoying life for almost 2 years after diagnosis. Dr. Simon's team is great with aftercare help, and I always enjoyed chatting with the doctor because she is so knowledgeable! read more

Simon Veterinary Surgical - Happy Puppy - Veterinarians Near Me - Sherman Oaks, California

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After Modern Animal had caused severe burns of my cats, I took my cat to them, they immediately took care of her. I shared in person to Dr. Simon how I ended up at Modern Animal and the sacrifice I made to pay the bill to that clinic. Dr. Simon was so kind and caring that she was so considerate to my pocket at the moment she realized my sacrifice and the careless and abused that Modern Animal had done . If you want a clinic with the staff that really CARE ABOUT ANIMAL that will be Simon Veterinary, if you want honesty that will be Simon Veterinary, if you need the care and the support of the veterinary that will be Simon Veterinary, if you need and want real care of ANIMAL and FAIR PRICES that will be Simon Veterinary, if you want everything to be done in the same place then that will be Simon Veterinary. At Simon Veterinary Surgical they give you diagnosis and procedure the same day with the fair price, the do not charge you one day for screening and then a plus for another day procedure, unlike other clinics that they give you a screening and charge you for that visitation and then again charge you for the procedure. Simon Veterinary Surgical is what we need every where. Their price is fair and still is a 5 start in every area on what they do, from the customer service and clear recommendations to the CARE TO EVERY ANIMAL THAT THEY TAKE. My adults children have their pet with Simon and now I got my pet with them. read more

I appreciated the flat rate, and how amazingly responsive they were. They got my pup in next day for a surgery I had expected to have to wait weeks to schedule. read more

The "Manager", Nathan, who just happens to be married to Dr Simon, is the most rude, self serving, arrogant person I've ever dealt with in any veterinary practice or really in any sort of position of patient care. Run from this place! Once surgery is over the aftercare is nonexistent. For sure you can't be concerned about your pet and you will never speak to a Vet. Nathan plays interference and if you have any questions at all you'll be branded the worse client ever. Because we had questions about our dogs care and post op meds we were labeled incompetent. We were told that Dr Simon was sitting right next to him while he screamed, scoffing at us. If this is true and she could hear the way he was yelling and condones this treatment of her paying patients you can only wonder at this organizations professionalism. If she were truly sitting right next to him and she cared, she could have been handed the phone for a one minute conversation. Our dog had a fracture repair and his body was rejecting the metal plate. Somehow this was our fault according to Nathan and he screamed again (he does not speak he yells) and we were told we did not appreciate all of the FREE care they were giving us. We asked politely several times to speak to our pets Vet because of his body rejecting the metal plate he put in developing some sores and a severe rash we were very concerned about. We were told absolutely not and we would NEVER get to speak to a vet and we were no longer welcome there. Nathan's communication skills are that of screaming, talking over you and accusing us of ruining his vacation. You will not get a word in ever. Why would they even be contacting him if he's vacationing. This organization has only one number for both offices and an email that Nathan monitors like a hawk. There's so much more ... just beware. It's hard to believe there is anyone who can say they had any type of good interaction with him. I will say though that he's pleasant while quoting the price and getting you in the door to pay for a surgery but then it's like a switch goes off and he does a devil 180. He'll also claim he's never worked with you or your dog and you're mistaking them for the free Simon Foundation when you give an honest review. Wonder why he blocks everyone from speaking to his wife, Dr Simon or their other Bet Dr Sherman? You have to wonder if they even know what's going on.... And Dr Sherman is phenomenal with his surgical skills but don't think you'll ever get to have a conversation with follow up care with either of them. It's a shame because the idea and concept of the center is a good one...but there's no way this practice can survive if Nathan continues to be allowed this high and mighty attitude. The final straw came when one last "conversation" took place when I for the final time asked to please have a two minute conversation with the surgeon and Nathan once again screamed stating that our foster was at fault for everything that's gone wrong and stated (screamed again) that it could only be because she was a TRUMPER!!! Truly!! He actually screamed that a dozen times!! Stunned at the total lack of professionalism we ended up going to a different Surgery Specialist to remove the metal plate Dr Sherman had put in. There is a serious anger problem here that does not belong in a veterinarian office working with people worried about their pets. It's only a matter of time if the doctors ignore all of the horrible reviews coming in about the husband of the primary surgeon. Funny because with three dogs having had surgery with them we were really excited to have a relationship with a surgical center that could get foster dogs in and cared for in a timely manner even if the cost was a little higher. We can't wait to see Nathans response to this review trying to turn it all around to being our fault ... that we made dozens of mistakes ... that we expected "free" services and advice even after spending over $12000 in surgeries. We just hoped for good surgical care for our dogs with a Surgeon we could trust . Now we've decided to break ties and go elsewhere because of his tirades and fits of rage. Don't forget, per Nathan, it is a privilege and an honor to be able to go there. He will reiterate this fact over and over again. Good luck... but I'd stay far away. After all is said and done, the office is so unorganized that they can't even access their own radiographs to forward to the surgeon who then removed the plate. Oh but they might be able to provide screen shots. A loss for words read more

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Amazing staff, great service and they really do care about our pets. Sophie had a TPLO that was quoted at 6-8k and at SVS they gave me a set price plus they are doing rehab which was not offered at the other locations I received quotes from. read more

My dog underwent a successful surgery with Dr. Sherman. Dr. Sherman did an excellent job and was terrific in communicating with us. Unfortunately, Nathan who answers the phone is the most rude,angry and inappropriate person I have ever dealt with. His behavior was consistent with other reviews on Yelp. As long as this individual continues to work at this facility you should avoid bringing your pet there. read more

Front desk person who answers phone calls is very rude. Definitely unprofessional here and would avoid.

From the gentleman I spoke to over the phone to Doctor Simon herself.....A+ in kindness, knowledge and professionalism. I loved knowing exactly what the cost was going to be upfront. Also, Dr Simon spent a good amount of time talking with me explaining the xray results. In the end she did not recommend surgery. She said at some point my puppy may need it, but not now. I appreciated that honesty. You can be sure if my dog does need anything orthopedic care related in the future this is the place I will go to. read more

I found them while searching for solutions for one of my dogs who had chronic shoulder and hip issues, mostly breed related. She limped almost all the time and I wanted to improve her quality of life so I went for a examination. You can come for an exam any weekday from 9-12 without needing an appointment! They quickly diagnosed several issues that she was dealing with, including needing TPLO surgery (which they did the very next day!) and several other treatments. She's doing much better and I recently took another of my dogs to see them for her chronic toe issues. The doctor came out and explained what he found and recommended. To my surprise, they didn't charge me for the exam or meds! I'm sure that's not routine but I think having been there there so frequently with my other dog they took pity on me lol. The staff has always been easy to deal with and show compassion and kindness. I'd definitely recommend them to others. read more

Simon Veterinary Surgical - My two Simon patients! - Veterinarians Near Me - Sherman Oaks, California

Had a wonderful experience here! Was told to take our dog to an orthopedic veterinarian after having X-rays done. The lady I talked to on the phone was very welcoming and personable, she was able to get us in that morning to have her evaluated. Pricing for the consultation was given prior to visit, so no extra fees or hidden charges! included X-rays and an evaluation by their ortho surgeon, over half of the price of the original vet we took our dog to. After evaluating, the doctor came out to sit down with us and was very thorough and informative! He took the time to answer all of our questions, we felt very relieved after our visit! read more

Called a few days ago.. And I never leave bad reviews. But the gentleman who answers the phone Nathan was extremely rude. Very unprofessional and emotionless, I understand hospitals can be overwhelming but being rude for no reason is unacceptable. Nathan was aggressively rude and even hung up on me as I was simply asking question. Must've had a crazy morning to treat customers with disrespect. As customers we call to ask for help and to get information for our pets and this gentleman got out of hand in my opinion. read more

First of all the customer service is horrible. The manager who works there, Nathan is very disrespectful and rude. His attitude and treatment towards paying clients is inexcusable and unprofessional on so many levels. I had surgery done on my pet and had concerns about some complications that he's having while walking and because I missed a recheck appointment, he becomes very condescending and aggressive for no reason and hangs up on me. Apparently I'm not the first customer who has complained about this man. Whoever owns this business should know that he is a big reason why I wouldn't come back here or recommend this practice to my fellow pet owners. read more