So I scheduled in advance and the morning of they send a text with a link to click when you enter…read morethe building to let them know you are checking in. The space is clean when you enter and just has some seating and kiosks for people who I'm assuming are walk ins to use to check in. The cleaners they use are so strong though, not just like bleach smell , but very heavy in fragrance. It made it very hard for me to breath and my nose was running. The tech asked if I was trying not to cry at one point...no just allergic to this space. It if weren't for that it would have been great though. I was called shortly after checking in. I told the phlebotomist I faint easily if I don't have something to lay down on so she brought in a recliner chair. I also let her know I needed a butterfly needle and she accommodated. It seemed she had a to navigate the needle a bit, but I think I was a bit dehydrated. She didn't rush me after and made sure I wasn't dizzy. I appreciated the care she gave me, and how efficient they were. I just don't know if I'd be able to go back because of how intense the cleaners are they use. I had to shower when I got home because my body was starting to itch and my hair stank so bad from the off gassing of it. I don't remember any of the other clinics smelling so strong before.

Awesome. In and out. Always on time. Excellent location…read more Never that crowded. Very friendly and professional staff Have been coming here for years. A big difference from years back when they were awful. They have come a long way.

Pueblo Medical Imaging is located on the first floor of the building 100 to the right in the Smiths…read moreshopping center, which makes it pretty easy to find with plenty of parking nearby. If you need to use the restroom you do have to ask the front desk for the key. My daughter went there for her first MRI and, as a parent, that can make you a little nervous because you are not sure how they will handle someone who has never done it before. The staff was very accommodating and took the time to explain the process to her so she knew what to expect. They were patient and made sure she felt comfortable before getting started. They also allowed me to be near the room to help her through the process, which I really appreciated. Those small gestures make a big difference when your child is going through something new or a little intimidating. Overall it was a positive experience and the staff made a situation that could have been stressful much easier.

Beware of their billing practices. After my visit in…read moreOctober 2025 I overpaid and was owed a refund. Instead of issuing it their billing company MSN Healthcare Solutions actively attempted to collect an additional $262.35 I did not owe -- while simultaneously holding my money. My insurance company had to intervene four separate times over seven months to resolve this. Each time a refund deadline approached Pueblo submitted a new corrected claim deliberately resetting the clock. One claim was denied due to their own filing error. They ultimately reduced my refund through improper billing code unbundling. When I filed a BBB complaint their response repeatedly characterized this as a simple premature billing statement -- a dishonest minimization of a deliberate pattern of delay and predatory collection practices. They never took accountability. Know your rights as a patient. Verify every claim with your insurance company. Do not pay anything without confirming with your insurer first. What they did to me they are likely doing to others who don't know to fight back.

I'm honestly surprised by how many negative reviews I've seen here because my experience was…read morecompletely different. Everything went smoothly from start to finish. Once I received my appointment email, I checked in at my scheduled time & the front desk called me almost immediately. I only waited a few minutes, so just be patient--they're helping everyone as efficiently as they can. The nurse was kind and professional & the radiology technician who performed my mammogram was friendly, welcoming, and made me feel comfortable throughout the entire appointment. She was amazing! Overall, I had a great experience and wouldn't hesitate to come back if I need future imaging services.

I have been going to this facility for probably close to 20 years and have NEVER had a bad…read moreexperience. Except for today. The most unpleasant experience I have had in ANY medical situation. I will never go back there and am still very upset. I had an appointment for a CAT scan and dexa scan. Everything was a challenge with the most obnoxious admitting person I have ever had. Rude, disrespectful and so incredibly unprofessional. Spoke to me like I was less than her, rude, snotty attitude beyond words. I have been in the medical field for years. I have never seen anyone act this way. I finally had it with her and lost my temper and walked out, never having the STAT tests done. I dont even know what to say other than that if she is still working there, I have lost respect for Steinberg and am disgusted. I filed a complaint and now I have to reschedule my Oncologist appointment further out because I refused to stay there any longer. I'm an adult and literally cried my eyes out when I got in my car for over 45 minutes. Unbelievable, unpleasant, shameful behavior.

Desert Radiology is a shitshow…read more On initial MRI/X-Ray I was supposedly undercharged after I'd paid my balance in full at the time of the appt. Coming back in for a second appt I was informed of the "new balance" but they couldn't take the payment at that time. So for two weeks in between breaks at work I attempted to pay my balance online and couldn't ever get through to anyone. So I finally had to take the time to drive down to the actual facility to pay this mysterious new balance and ended up having to wait 40 minutes in the lobby because they had to put me in a queue with patients who are waiting for actual exams so I could give them money?! This is a garbage place and I would recommend going anywhere but there. EDIT: I was never put in to the queue. I had to get up and explain to someone else what I was doing there and she took the payment. You suck, Desert Radiology.

Needed a routine chest x-ray. Called Desert Radiology, which is close to my home, and found out no…read moreappointment is needed. For routine chest x-rays, they just take walk ins. The clerk who checked me in did a little extra so that I wouldn't have to sit in the waiting room too long. With two minutes of giving the check in info, I was called back for my x-ray. The technician was very professional. Arrival to leaving in under 15 minutes. Excellent!!!

I visited this location to get an X-Ray. It took about 10 minutes for an employee to reach the…read morefront counter. When she returned, I noticed that two other people were also waiting for service. Despite the long wait, the employee was very kind and professional. She informed me that they only had one technician available today. This location specializes in performing X-Rays and MRIs. They had water and a TV in the waiting area. Once I was taken to the back, the technician proceeded with the X-Ray procedure. However, we had very limited interaction. I attempted to engage in conversation, but the technician was not interested. I understand that he was focused on his work, and I appreciate his professionalism.

I was scheduled at this spot by a scheduling company because I needed to get an MRI of my hip area…read morefrom a worker's comp claim. I had to cancel and reschedule due to an issue with my schedule--which they allowed me to do easily. When I checked in, they accidentally gave me new patient paperwork as opposed to paperwork related to a worker's comp case. The staff realized the error immediately and gave me the appropriate forms. I was called to the back and given a few gowns to cover myself for when I went to get the MRI done. It took about 20 minutes and I was able to lock up my belongings in a drawer, keep the key, removed all jewelry, and used the provided headphones to drown out the noise. The tech asked me a couple of times if I was ok with enclosed spaces or claustrophobic, but I was not. I did have a slight cough and he told me to try to control it so that the imaging would come out clear. I was also asked about if I had any pain or if I needed assistance getting on the table (I did due to my injury) and he helped me off and on the table. When it was finished, the tech came in and helped me from the table, took the headphones and cleaned up the area (since I was the last appointment of the night). I got dressed and had the staff member at the front make me a CD of my images and she also provided me with a link to make my own sign in for their portal. Honestly, it was pretty professional and easy to deal with the staff at this location. The only hiccup was when I first signed in for my appointment. They were pretty quick and thorough when it came to the MRI. If I should need more imaging done, I wouldn't mind coming back to this spot.

Hello Yelp Friends!…read more I just called to schedule my annual mammogram and a breast US. The gal I spoke with was Margaret, she said I could call her Marga. She was very pleasant. I explained that I was notified they received my orders and I needed to schedule an appt for July. She explained that my two tests would need to be scheduled back to back and that the schedule was full for July. I explained that I was just starting a new job and my insurance will be changing and I don't have my new insurance info yet. She was very reassuring and said that I could call back just as soon as I have the info and ask for her and she will help me get scheduled. My Dr. order is good for a year so there should not be a gap in my care. I was relieved to hear that and pleased she was so helpful. I feel that she provided excellent customer service and I will definitely ask for her when I call back to schedule my appt. I highly recommend SDMI. They always provide great patient care and excellent customer service. Check them out.

What should have been a simple MRI turned into an entire afternoon of inefficiency and frustration…read more Prior to arriving at the office, Steinberg employees need to review procedures, ask some medical questions, discuss the scan, etc. This phone conversation took about half an hour the week prior to the test. The next day I received an email to check in on line. That was another half hour or more answering the same questions on the computer. The day before I was to have an MRI at the Sienna location, we received a call rescheduling to the N. Gibson office. Now that I've been rescheduled to a different location, the electronic questions must be answered again. Another 30 minutes or so. Arriving 15 minutes before the recommended half hour early time, there were a couple of people ahead of me at the front desk. When it was my turn to speak with someone, I told them my name and was advised to sit down and we will call you in a couple of minutes (to deal with insurance cards, etc.). One of the receptionists was knee deep in a complicated billing discussion with a patient, and the other was on the computer ignoring people. Seven or eight other patients arrived after we did, and were also told to have a seat, we'll call you. Each of those people were called and I sat patiently waiting. 45 minutes later, as my MRI was supposed to be starting, I went back up to the front desk and again gave my name. The receptionist checked the computer and said I wasn't on the list any more. Not sure what that meant, but we needed to check in, so I was a little more assertive and convinced him to take copies of my ID cards, etc. I have a fairly common first name and, due to HIPAA Privacy laws, staff only uses the first name of the patient when calling them for their scan. This led to a good deal of confusion in the lobby. In the area where scans are done, there is a second waiting room. Upon receiving my gown and socks, etc. I was given a clipboard with more paperwork to review and sign (what was duplicate information previously done multiple times). An employee called my name and walked me back in the direction of the MRI machine, pausing first to review all of the paperwork, signatures, etc. while I waited in my gown and socks. Then told to please go sit back down. All together, this paperwork and check in fiasco took nearly an hour. The MRI was a 20 minute event and done. So arriving at 2:45, we left about 5 pm. We have recommendations for improving the efficiency of the office if anyone in management would care to contact us.

Full abdominal diagnostics for both my husband and myself. Staff was ready when we arrived, so no…read morewaiting. Clean, friendly and comfortable environment. The technician was very knowledgeable, professional and mindful of our time. Pricing very reasonable. Best part is we got the results the very next day. 10/10

I don't even know where to begin with this review. I felt like this place and Deja and has become…read moresuch a huge piece of me and my family's journey. We were here only once for our first baby girl and we fell in love. This time around we come to see our second baby girl every 2-3 weeks. Being able to see our baby's growth from when she was just a little bean with the strongest heartbeat to now being almost full term has been AMAZING! Imagine not only feeling your baby develop, but also getting to SEE it happening right before your eyes. Deja is such an amazing human being and the most caring, loving, and thoughtful tech. She made each visit so memorable and so comfortable. My 6 year old absolutely adores Ms. Deja and calls her "the baby's teacher" we are so sad that this journey is coming to an end, but we are so grateful for Sneak A Baby Peak and for our amazing Deja! We're going to miss spending our Saturdays/Sundays at this beautiful place. It almost feels like home every time! You WON'T be disappointed. It's so worth it!! We will be coming back once our baby girl is here so she can meet Ms. Deja and order more keepsakes.

I had a fantastic appointment with Julie. As you may see from another post I had scheduled with…read moreanother practitioner in town and ended up walking out due to unprofessionalism, so I was a bit nervous to reschedule in town as there are only a couple providers to choose from. Julie was easy to text with, has 5pm weekday appointments, and shared her knowledge every step of the way. Before I left she showed me all the photos and areas of concern. I was pleasantly surprised to get my write up 4 business days later. This will really help me in scheduling next steps Her website is full of info -- including how to obtain a grant. I choose the full body exam and I'm glad I did as it highlighted some areas of concern in my mouth, spine and left foot

My Husband and myself went to have imaging done on my breast and what a great Experience…read moreJulie the one who did imaging was totally full of knowledge and wisdom with experience beyond. I highly recommend Safe body imaging They totally care about the quality and experience and answered all of our questions! I felt totally comfortable a great experience and the location was in a professional Medical center

Walked in at 3:30pm Friday and the room was full but I was told by the receptionist after I waited…read morein line for 5 mins, that it will only take 20-30 mins to be seen, and I liked that but now it's 4pm and X-rays close at 4pm so we'll see if they can do my X-rays today! I asked her if I should come back early morning but she insisted today was fine! I like that they have tv, clean restrooms, free WiFi, nice staff, air conditioning, comfortable seats, and this nice flyer on the wall! I defiantly feel the same way! Anyways, let's see how it goes! I was gonna go to the Wynn location but this one wasn't far from where I was! Parking was simple!

Had sign on door does not do scans. Waste of time. And my ill mother got sick in the car driving…read morearound. The other one on Nellis had went out of business.

Matt is an excellent sonographer--professional, knowledgeable, and incredibly thorough. He takes…read morethe time to explain everything he sees during the ultrasound and never makes you feel rushed. He made me feel very comfortable throughout the entire experience, and his positive and reassuring personality made it even more special. He is truly worth every penny. You can tell that you are in the hands of someone who knows exactly what he's doing and genuinely cares about making sure you understand what you're seeing. He is patient, comforting, and very thorough. I highly recommend Matt to anyone looking for a sonographer who will take his time with you and make your ultrasound experience a positive and memorable one.

The level of care here surpasses a regular ultrasound imaging place…read moreLike those big corporate ones that take too long to get you your report. The technician was kind and helpful and went above and beyond. Very knowledgeable. I will use this imaging place for all my ultrasound needs from now on.