Finding someone you trust with an anxious dog is not easy, and Michelle has been great with mine…read more We've been seeing her for about two years now, and my dog gets nervous in a lot of environments, but she's always calm in Michelle's arms and genuinely seems comfortable with her. Michelle clearly knows what she's doing and is very patient with the dogs she works with. My pup always comes back looking great, but what I appreciate most is knowing she's with someone who understands how to make nervous dogs feel safe. We're so glad we found her and would definitely recommend her to anyone looking for a groomer.

The message I sent was simply being polite and trusting your work. It does not mean I approved the…read morehaircut or agreed to the length. Once I saw the final result in person, it was clear that her hair was cut much shorter than requested and is so UNEVEN, uneven. It is now being explained as my baby "not having enough hair," which contradicts what was said before the grooming started. This is why I am disappointed and chose to share my honest experience. which is why I am disappointed. Even took her to her regular day care and all of them asked me what happened to her and were concerned about the haircut being so uneven.

They are incredible! My 2 mini schnauzers have always looked show ready when I use them! Thank…read moreyou so much Poochies...see ya in a few weeks. Hehe.

It was my pups very first time getting groomed, and it went far beyond my expectations. Michael was…read moreour groomer and he did a fantastic job with my lil boy. I will definitely be scheduling another grooming session with Poochie's!

Wanted to continue to show my support for Sue & the entire Furever friends team! Not only is her…read morework still impeccable, but their COVID-19 precautions have made me feel safe & comfortable throughout the pandemic. Sue is a phenomenal groomer & continues to do such great work! Cannot recommend highly enough! Thank you Sue & Furever friends!

If you need a great groomer for your pet this is the place to go!! I told them what I wanted and…read morethey did exactly what I asked for. We are new to Texas and my dog needed a bath and groom, so I searched the area of Carrollton, read reviews some good and some not, but I took a chance. I was very pleased with the results!! I definitely would recommend Furever Friends awesome job. Thank you so much to all the staff there!

Fantastic job by the lady. Booger l looked great! We'll going back. She good care of him.read more

Very nice lady work was very good also give a cute bow as well ..more of a warming experience then…read morecorporate style groomer

This place cares so much for the dogs. I can't even begin to say how much I love the staff. If…read moreyou are looking for a caring, loving place to take good care of you four legged family member. Well this is the place to do that for sure. I have been coming here for over 15 years now and 6 dogs have come here. I can't tell you how much I trust them because. Well I can I leave my best friend here and now everything will be amazing when I come back to collect him. Below is a pic of Luca after he has had a da of fun.

I have a young pup with never ending energy and I needed a place that had flexible pickup/drop off…read moretimes and possibly open on a weekend for Daycare. I did some research and found this place, so I decided to give it a try. IM SO GLAD I DID! From the 1st day, as soon as he got into the car he was snoozing in the backseat. It was such a miracle. At other daycare facilities I have taken him to, he would still have energy at the end of the day, and it would take a bit for him to finally settle once he got home. But here at Top Paw, he sleeps through the whole night! I take him to work with me and even the staff has commented about how calm and sleepy he is after Daycare. I also love that they are so flexible with their times. Somedays I have to be at work before 4pm so I need to grab him before I go in, and they are open from 7a-7p Mon-Fri and I can drop off/pick up anytime during those hours. And they even have daycare on the weekends which is soooo helpful for when I work weekend shifts. The staff is also very welcoming and friendly. They always promise to get him nice and tired and they deliver on it. I have been recommending Top Paw to all of my fellow pup parents when they ask where I take him. Thanks to them for always taking care of my boy!

Yet another fabulous groom from Pet Love, specifically Randy. He is a miracle worker! He has been…read moregrooming my miniature schnauzer since I rescued her three years ago (she escaped from a puppy mill, and we believe she suffered abuse there). Previously, he groomed my elderly miniature schnauzer for five years till he went to the rainbow bridge). It takes a very special person to groom my rescue girl, with patience and care. Randy is that person. Today, it was extra challenging because my back yard has grown some prickly weeds and she was very matted with the little weeds in her soft fur. I had an appointment with her vet to be fully shaved under anesthesia, but thought I would see if Randy could help first. She came out of the mobile grooming van looking like a movie star! He did not shave her but tediously and lovingly combed out her mats. She looks beautiful (and feels so much better, I am sure). Thank you to Pet Love and to Randy!

Responding to your response. 1. My dog is a cockapoo, not a…read moredoodle. 2. I have pictures and videos where my dog was not extremely matted like you mentioned in your response they are Pictures and videos from that same day. You also said my dog look cute once they were done with him? Lol ma'am I have pictures and videos of that as well! That was an extremely horrible job done on my dog. You also mentioned I paid half price??My dog is not a large dog. I paid the same price. I paid every single time. and don't make it seem like they took forever with my dog they've taken longer before. Way longer!

I am absolutely devastated by what happened to my dog under Helen's care. I trusted her to groom my…read morebeloved Bernese Mountain Dog, but instead, he was left injured and sick. She used harsh chemicals on him and left them on too long, which burned and irritated his skin. On top of that, she aggressively scratched him with deshedding tools, leaving him raw and in pain. Within 24 hours, my sweet happy and energetic dog became lethargic and very unwell, barely able to move and not eating or drinking. We had to rush him to the emergency vet, where we were told that his rash and sickness were caused by contaminated grooming tools and/or the harsh deshedding products that were left on him. I asked all the questions and double checked that there was nothing else that could have caused this and he doubled down on the groomer causing this harm. Hearing this from a medical professional broke my heart -- my dog suffered because of carelessness and disregard. No pet owner and more importantly no pet should ever have to go through what we did. I entrusted Helen with the health and safety of my dog, and instead, he was harmed and traumatized. Please think twice before allowing Helen to touch your dog. Our pets deserve gentle, safe, and compassionate care -- not to be put at risk. Photo is of Apollo prior to groom and then another two photos after she groomed him and he had to have portions of his coat SHAVED off because of the burns and scratch's on his skin

This service was last July, 2024. The service was extremely pricy and not very good. My usual…read moregroomer was on maternity leave so I needed a new groomer for a little while and tried out Bow Tie after seeing the reviews. Helen was sweet and Jelly was not injured during the groom. However, Helen shaved my dog Jelly all the way down due to being "too matted". Jelly had been to many other groomers before in the same state (sometimes scruffier/even more "matted") and was always able to be brushed out and given a normal cut. (I have included before and after pictures of jelly -- you will see he was NOT "matted" beyond help.) All other groomers I've had take the time to de-tangle. It felt lazy that Helen decided to not take the time to brush jelly out and instead told me she "had no choice" but to shave him completely, changing the shape of his face and tail. If I had known she would've done this, I would've taken jelly to another groomer. It took months to get him back to normal. I showed pictures that I wanted jelly to look like and it was not at all. At the end, it ended up costing over $300, and she asked me to please leave a tip too. (My usual groomer is $100, and does a MUCH better job than Bow Tie.) I understand it is difficult to run a small business but I was upset with the service. I would only recommend this service to someone who just needs their dog to be trimmed, and might not be particular about how their dog looks after. Edited to add: the reason why I'm leaving a review months later is because I was showing pictures of Helen's handiwork to my regular professional dog groomer recently, and told her about Helen's reasoning behind why she "had to" shave jelly down (Helen is the only groomer to complain about this in the four years I've had jelly & his care is largely the same) and my professional dog groomer told that it was ridiculous that jelly was shaved down for what was clearly minimal matts, and that it was clear that Jelly was not brushed down properly by Bow Tie (maltipoos require wet brushing, not the dry brushing that Bow Tie attempted, because they have curly hair and not fur).