Yesterday I had a one hour deep tissue massage. I wanted a Thai massage but the masseuse upsold me saying that if I wanted her to work out the kinks in my neck, shoulder and upper back, it has to be a deep tissue massage for an additional $5. So I agreed. The masseuse leaves and comes back and says it's actually an additional $10, not $5. I'm not thrilled about being upsold but it's already past 1pm and I want to get my massage started so I say fine. I then get a strange massage which is mostly a person standing and walking around on my body, adding some oil, some hot stones, but not much massage. I don't feel like my shoulder, upper back or neck got worked out at all. The masseuse at the end says I really need 90 minutes to get this worked out better. Not only that, I look at the clock and it's barely 2pm so I felt like I got shortchanged. The masseuse also had to leave the room a few times to check on the pricing and to get stones/towels during the massage so there was empty time. I am disenchanted with the massage and having being upsold and not getting what I wanted from it that I just collected my things to leave. Then something interesting happens. As I am paying the $10 additional fee for the deep tissue massage and the tip, the owner (I presume) asks me how it was. I say just okay. The owner looks concerned and asks why I said just okay. I reply that I didn't feel like I felt any better and I came in because I really wanted someone to work on my neck, shoulders, and back. The owner goes to get some Thai oil and feel my neck and upper shoulder and back and massages it for maybe five minutes which was GREAT!!! If the masseuse had massaged me the way the owner had, I would have given this place a five star review, recommended it to all of my friends, and come back several times since I live only a mile away. Instead, the masseuse just kept saying that I needed to get a 90 minute massage (Gau sip, Gau sip). My Thai isn't very good but even that I could understand. They seemed to be surprised when I said thank you them in Thai as I was leaving. So anyway, I am giving it three stars. Maybe it was just not compatible with me or maybe it just wasn't a good day. I was glad the owner asked how it went but not sure if I would return based on my experience. I'm glad that other people have liked this place though. They seem like nice people. **Adding to the review two days later** I was glad to see that the business manager responded to my review and agreed that the masseuse upsold me. I think that's responsible of the business. However, I (the customer) have still been wronged. I would have expected a partial refund or a credit towards another massage. Instead, this is basically agreeing that the masseuse upsold me and did *not* deliver on the massage that I purchased. I am decreasing star rating to 2 stars. read more

All massage therapists are great. No matter who, they are in tune with my body and can find the spots that need more work, which caries depending on the times I come in. I like firm pressure, and they really work those spots that need it most. Definitely recommend this place, and it's at a great rate! read more

I came here for the first time and I had a great experience! Very professional, clean, and welcoming environment! I would definitely recommend coming here read more

After a long week of work, I really needed a massage to ease the tension on my back and I decided to try Simply Relax and I was impressed with the massage I received . Paid $60 for 1 hour and it was worth it . If you need a massage come here an try it out read more

Literally the best massage I've probably ever had. My husband and I were members at Massage Envy for years and left because we weren't always happy with them listening to what we wanted. What a difference here! I got the combo and I am walking out feeling like I went on a vacation. It was a lot of stretching along with the massage and hot stones too! Plus the ladies that did our massages were super nice and boy, I can't believe I am just now discovering Simply Relax. 100% will come again and I recommend coming here to anyone who needs to unwind read more

This is my 3rd time massage. Today I have appointment at 3:30PM with Paula and she is the best for me stepping on my back and crack my back. I had stiff shoulders and she fixed it. I felt always better after having a massage with her. She knows all my spots and do very good stretching. She is the best. read more

Paula is simply the best. She actually cares about giving you a great massage. Perfect pressure and in the right spots.

As a person whose had back pain from carrying hardplates and gear in the military I needed a good hard massage to relieve my pain. I came into this establishment with an open mind and boy am i glad i did. This was by far the best massage I've ever gotten in my life period. I left feeling rejuvenated. I am not here as a local but best believe whenever im on leave again and in the area, I'll be coming here read more

My experience Wasn't the way it should have went,, Ill start by saying I had a older lady doing her best she was able to do. She was kind and generous. At the of my session I discovered roaches running through my clothes. Speaking with the manager, She didn't want to give me a refund or 50% off...... And I thought to myself that was really messed up how many others would this happen to. I would never go back. Spoke to the owner as well and he said we don't need your business. I thought that was really awful to say . read more

Oh my God, Nadia fixed my shoulder! I woke up with serious shoulder pain that lasted three days. One half-hour session with Nadia and the rain was down 90 percent. Came home, rested, and I think I'll be right as rain tomorrow. No idea what I would have done without Nadia! I'm not a person who does massages often, and they made me feel comfortable. Love the room set up-- thick, luxurious curtain dividers. Tables are comfortable as hell, too. If you want a great massage, ask for Nadia. The woman works wonders. read more

I have tried a few places for massage and I always end up coming back to this place. The staff is nice, the place smells nice, you get heat stones, etc. I usually go for the combo and the blankets are nice and there is plenty of space for you to lay down on. I know you're just laying there most of the time but I've been to places where there isn't a lot of space for you to lay on. They also give you a small water bottle when you leave. If anyone asks me where I go, I always tell them I go to this place. There is parking behind the building (go through the alley) or you can park right outside on the street. read more

Paula is AMAZING! I discovered her in 2017 and try my best to come every month. Her work is not for the faint of heart! I always get the combo - part thai, dt, hot rocks. I come off the table with every bit of stress pulled out of my body! Totally gumby and completely renewed! I continue to make the 45 minute drive to see her regularly!! Paula is my one stop shop for stress relief, wellbeing & peace of mind! read more

It's hard for me to imagine that this place exists. The level of massage that you get here for the tiny amount of money you pay is insane. I like massages. I get them often. It's nice to sit in a resort spa or a Burke Williams and sip cucumber water. But the proof is in the massage, and the ladies here are as good as any in the business. Much, much better than most. If you want a kick-butt massage, the kind where you need a full day of recovery, afterwards, this is your joint. I'll let other people speak of the Swedish massage-- I have no doubt that it is terrific-- but I'm a 90-minute deep-tissue kinda guy. And, take my word for it, these ladies are no joke. They go hard. Real hard. And they only show mercy if you ask for it. I love them. One last thing: These women are talented professionals. They are probably better at their job than you are at yours. And they are charging far less than what they are worth. So, tip them accordingly. And by "accordingly," I mean, "a lot." They deserve every penny. read more

My husband and I went today for the first time and it was amazing!! Best massage we've ever had! Nita and Hala were amazing. Definitely coming back. Place is clean, and relaxing. Staff is really nice as well. Definitely recommend this place. read more

Unlike other places that state they accept walk ins but then don't, this place took me and my husband in last minute. Very good attitude. Place was clean and smelled really nice. Music was relaxing, not too loud. The beds were clean. We got placed in the same room. Massage was good quality, soft but firm. Hot stone was included. They did ask if we had an area we wanted them to focus on so that was considerate. Will most likely return here. Not too pricey. read more

My boyfriend and I have been coming here for awhile now and we have never had a bad experience. Everything is clean. Pricing is very reasonable. They are friendly and make you feel very comfortable and safe when massaging you. If they feel any knots they really take their time getting rid of them. My boyfriend is a hockey player and kind of a big guy, but let me tell you these women do what they need to do to get his knots outs. His body always feels better after leaving here. I would recommend this place. read more

Excellent massage and a very clean place. Chana is amazing! Quiet, always professional. A choice of several different massage styles. The hot stones feel wonderful. I've been suffering from pain and the massage is helping a great deal. Prices are very fair and the staff always pleasant and welcoming. I recommend Simply Relax. read more

Just got home from this place. And wow let me tell you, best massage ive ever had. Im a fairly big guy 6'3 235lbs and I had Ally as my masseuse but man is she strong, I was twisted and bent and had all my bones cracked haha. Her technique is amazing. I am not flexible at all but after this visit I really feel more flexible lol. I had 90 mins with her deep tissue which was 70 dollars but I do not regret 1 penny. You need a GREAT massage trust me give them a shot. read more

What a awesome massage I had last night . It was unbelievable how she asked me where are all my trouble points. I told her and she went right to work. I have deep tissue problems. She new exactly what to do and she ( Oley) did it with a smile. I no longer have a deep tissue problem now. I'll definitely go back very soon and bring my friends. Thank you Simply Relax for a job well done read more

I love this place! Everyone who works there are all so professional, nice, friendly and welcoming. They have always been so accommodating even when I call last minute to make an appointment they never say no. Every massage therapist I've had has been great but my favorite and go to massage therapist is KATE. She is amazing! She asks where I'm having pain and she makes sure I don't leave without being free of pain. She really takes her time to take all the knots out of my neck and back. She's so gentle and polite at the same time. I won't go anywhere else but here. :) read more

I am a regular customer. I've been to many massage places, but none is better than Simply Message. I have chronic leg pain, but I started coming here the pain has been minimal to none. My masseuse, Poin, has the experience and the knowledge to effectively deal with my legs. Poin constantly asks me for feedback showing how much she cares about the quality of her work. As a result my legs feel the best they have in years. It's not a fancy spa, just a place for a great massage. I have to comment on Scott M's review. I can't guess what he heard, but from my experience the only "happy ending" you will get is from a clean, relaxing straight message. read more

Simply Relax - Massage Near Me - Northridge, California

The worst massage I have ever had. It started off with great phone service. We came in and I ended up with a completely different masseuse than I requested. I didn't mind, but the massage was horrible. All she did was rub down every body part, literally, no massaging. I told her I would like to get dressed, and she sent her manager in there. The manager wanted to take over my massage and so I allowed it. She was just as bad! Hurt me after repeating the word softer please! Btw, the AC unit was running over my head the whole time. When I finished up my massage I felt so dizzy, and the chills made it worse. No one offered water. I barely made it to my car. Lever experienced this before. read more

I just love going here for my messages . Prices are reasonable and the place is very clean and quiet . They take their time don't rush you . I am not sure if they take walk-in because I usually take appointments. Prices are reasonable and the work is amazing I highly recommend it . read more

Definitely recommend coming here, the prices are great and they give an amazing massage. Kate is the best !

JJ has healing hands. I came in having major anxiety. Decided to do 90 minutes instead of 60. She was amazing! Thank you JJ for making me feel normal again. I feel 100% better. I will definitely be back. read more

I decided to try this place out from the Yelp reviews. I'm glad I did! I called at 1pm on a Saturday and they were able to accommodate me at 2pm. I got the deep tissue massage - it was amazing... The masseuse was tiny, but she worked hard to get my knots out. They also have an early morning special for thai/swedish/combo massage, so look into that. Expect to pay before the massage starts, you can then tip after the massage. I was able to find street parking without a problem. Will definitely come back. read more

Love going to this places for massages. They are all very nice. I feel very comfortable during my deep tissue massages. They combine the massage with some stretching afterwards (good thing I'm flexible). I'm sure you can request to not stretch if you are uncomfortable with it. Reasonable prices. read more

We went to get a 1 hour massage each. We only waited for 15 mins, then they where ready for us. It's the best massage we have ever gotten. I only recommend this place when people ask. read more

The massage/therapist: AWESOME! I've had hundreds of Thai massage and like strong pressure and ask for " Knock Knock" Which mean very hard. Well Alely gave me knock knock knock! she's very muscular and strong with great classic technique. If you want her she only works sunday When done they gave me an water. read more

Okay. So I'll start by saying, candidly, when I see someone write a review of 1 star I immediately think they may be overreacting a bit, but now I understand why people do it after my wife and my experience here. To be honest, I probably won't remember all the bad things that happened on our couples massage two months ago now, but I'm going to give it a shot for who ever is reading this review's sake. As for my part of the couples massage...the best way to describe it was this, imagine someone walking on the street and holding a sign up reading, "Will pay someone $5 to come help give a massage. You need no prior experience needed." This is how I felt they selected my masseuse. She massaged one part of my leg for roughly 15 minutes, basically doing nothing. Then, she would switch over to the other side and would give maybe half the time on this new side. She also left my massage, and I kid you not, 5 different times to go answer a phone call, doorbell ring, and to fetch something she had forgotten. Oh, let's not forget the fact they switched the AC on to full blast, leaving my wife and I shivering during the massage. As for my wife's massage, she had a similar experience with her lady ACTUALLY ANSWERING TEXT MESSAGES during the massage. Cmon now! Last thing, both our masseuses had several conversations during our massage while we were supposed to be "Simply Relaxing". If you've read this far, good on you because I probably wouldn't have. And if you decide to give them a try, a special good luck from us to you! read more

Great staff and relaxing atmosphere!!! Definately call ahead just in case. Been lucky to get a walk-in most of the time. Don't forget to mention if you have pain somewhere that shouldn't be touched or a stretch you can't do. They are skilled masseuses, but not mind readers. read more

I've been coming here for over 2 years and have only positive things to say! Amazing staff that do great massages and also a very clean environment! Would highly recommend!! read more

This place has been my favorite out of anywhere else I have ever been too and also I always recommend it to my friends and family. The staff knows what they're doing and they're super nice. read more

Experienced and respectful staff, clean and relaxing environment, amazing and professional massage. Highly recommended! read more

My experience was in the middle. First off the staff are friendly for sure and the place was decently clean. We got the 90 min massage. From my wife's experience she definitely enjoyed it. Unfortunately I can't say the whole experience for me was great. The reason I say this is because during my massage there was a switch of masseuse and the experience just wasn't as good as how it started. It felt like the one that took over didn't have a routine cause it felt all over the place. The quality of the massage was like night and day compared to the first one that massaged me. By all means I think you should still give them a try. From all the good reviews here it seems like they really are a good place. I do hope that owner takes into consideration how switching masseuse in the middle of the massage can affect the overall experience of the customer. read more

Im so upset with how freely they just gave up my sisters appointment. I called to schedule an appointment a few days ago for today at 10:30 for my sister and her BF, and they "lost" the appointment‍‍‍‍ like bro why do you have a business if you cant simply list names and times. Disappointed because i was recommending my parents too but definitley not coming or bringing anyone back to a place that cant simply save your place and keep their word. Waste of time and sorry for having good expectations for my family, never again. read more

I don't normally write a review, either it's good or bad . This time it's really push me to my limit , the worst massage I ever had in my life . I love massage because of my accident injury plus my kind of work . It feels like they only touch me , rub me with oil and hot stone , I need pressure I need you to take the knot out of my back . I will never come back at this place . read more

I had a massage with Nida. She is very friendly and welcoming. She asked if I had any injuries or pain, which is always a good question for masseur to ask. I told her my area last of concentration and she focused on those areas. I will be coming back again. read more

I work close by and this is my go-to spot in the Valley! I like to treat myself to a massage atleast once a week & this place checks all the boxes. Prices are great, staff is friendly & the facilities are clean. Bonus - there are some good restaurants within walking distance to pick up food from afterwards. read more

I really wish I could give zero stars, because we booked a couples massage. The woman giving my husband a massage kept leaving DURING the 1 hour massage we already paid for and was answering the phone, the door and just not paying attention to us at all. Then when I complained she said "next time will be better." No, there will be no NEXT TIME and I want a refund. Please, do yourself a favor and go to another place if you want a GOOD MASSAGE. read more