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    Sin City Motors

    1.0 (2 reviews)
    Closed 10:00 am - 6:00 pm

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    7 years ago

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    7 years ago

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    AutoNation Toyota Las Vegas

    AutoNation Toyota Las Vegas

    2.9
    (1.1k reviews)

    I have been a long time client of this Autonation Toyota…read more Originally I had tried to contact this location 3x requesting a callback from my service advisor so I may get some base line pricing on services I needed like an overall checkup, an oil change, and possible breaks. After 3 times attempting to contact this location, and receiving no callback I wrote a 1 star review and drove over to speak with someone personally. This is where I met my new service advisor Jonathan. He immediately heard me out, understood my frustrations and jumped to providing me some base line pricing. He went further to see if he could get me scheduled with an appointment to complete the check up and oil change. I went home and deleted my review, as I now knew I was set up with a new advisor and in good hands. I dropped my truck off the following day at 7:30am and Jonathan was there to greet me. He made sure to share a phone number with me right away that also left the window open for text messages. He contacted me around noon to let me know my truck was overall in good health but that I was going to need new front and rear breaks. He let me know that with the weight of my vehicle I should get them fixed before I head out for my road trip. We made a plan to do other recommended services in increments. We moved forward with the repairs. He contacted me within just a few hours to let me know my truck was ready for pick-up. When I arrived, Reya greeted me at the cashier department and was warm and inviting. She was able to get me processed and out the door quickly. It's important to celebrate when a company has great team members. Jonathan is a critical reason why I came back to this Toyota location and not another.

    I do not recommend this place. I saw a vehicle for sale online and immediately wanted to purchase…read moreit. After arguing that since I'm in AZ I don't need to pay smog the sales dude John took it off, but added an extra doc fee of $799. After I had that fee taken off I informed him that I was going through my bank to see what loan I'd be approved. I live 2 hours away and wanted things sorted as fast as possible. After that I didn't hear anything for the rest of the evening. I ran my credit to get the loan approved which reflects a hard hit on your credit report. This was at 6:00pm At 7:00am the next day the car was magically sold, though it was still listed on the site and the sales dude, John immediately tried to sell me on a 'similar' car but for about $5000 more. Classic bait and switch. No one got back to me to confirm the car was sold they just kept pushing the 'similar' car. After I said no thanks multiple times it was crickets. Don't waste your time at this place.

    Sin City Motors - vehicleshipping - Updated July 2026

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