Initially I found the mattress through fb post and was a little skeptic just like everyone else,…read morebut I am glad they have a store and got a chance to see the product in person and meet the owner Manny. He was very friendly, professional and also was not pushy at all. He was upfront with his policy and said we if paid in cash we would even save in taxes (which we did). Few days later, he got the mattress I wanted and called me... so we end up buying it and got it delivered same week. During delivery they even removed their shoes to take the mattress upstairs and that speaks about these guys being very professional. I am def referring a lot of my peeps here and will be buying from Sleep Kings going fwd. Yes, the mattress are brand new and great savings def. Keep up the great customer service and we are certainly enjoying our ProBreeze Hybrid King size! Thank you Manny and team.

Today I worked with Manuel who is extremely accommodating, helpful, and personable. I very much…read moreenjoyed our conversation and the transparency of products he offers. Much easier than a transaction at a traditional mattress store. I purchased the Tempurpedic adapt pro. His items are brand new in the factory packaging with the manufacturing date tags etc. If you know what you want, you can get what you need at a very reasonable price with no frills attached. Will definitely be returning for more purchases in future. Thank you for an easy stress free purchase and great client experience overall. Looking forward to the delivery tomorrow! Just had the mattress delivered and couldn't be happier with how seamless the process was. He took the old mattress away as well. Thanks again!

We had a great experience thanks to the Dhaval who helped us out. He was extremely friendly, joked…read morewith us, and made the whole process enjoyable instead of overwhelming. He took the time to explain the differences between mattresses and really helped us understand how to choose the one that would work best for us. We came by the next day and were helped out by Chris. He was down to earth, engaging, and genuinely made us laugh throughout the process. He kept things simple and easy to understand, and consistently reminded us to really get a feel for each mattress instead of overthinking it. Overall - the whole experience felt relaxed and comfortable, not pushy at all. Highly recommend Ortho Mattress for your next mattress shopping adventure!

Good customer service from Dhaval. As a first time shopper…read moremy experience here was great. Dhaval gave such a great service. He was honest / kind. He wanted to make sure my partner and I knew the difference of each mattress , and wanted to make sure we were satisfied with our decision. I do recommend this Mattress store. Good mattress, and good costumer service 10/10.

The old man is so rude!!! I was asking him about the dinning…read moretable if he has another color and he said yes then told me no picture !! He was mad!! I asked him why are you mad??!!!! I am a costumer !!! Then I told him I am suppose to be buying and he lost a sale coz he was so rude !!!!

Very good all around. Loaded the truck as we walked out and delivered 10 minutes after we left…read more (Here's to wishing they get into healthcare ;-)

I ordered a mattress topper, but delivery was too far off so I purchased one from Amazon. I sent…read moreone email to customerservice@foamglobal.com asking to cancel my order 48 hours before they shipped and another email 24 hours before they shipped. They ignored this and shipped anyway. What's worse is the shipping notification came from customerservice@foamglobal.com, the exact email I sent my cancellation requests to. You better be sure you need what your buying from them as they make cancelling or returning things difficult.

Great latex mattresses for my Airbnb's ! This place is the…read morefactory, but I purchased from store in Torrance. Thanks Greg !

Jaime Guerrero ! Has amazing customer service! He is very…read morefriendly and also makes you feel at home which makes you feel like family! He showed me sleeping mattress and explained all the functions! Aside from great customer service and worm welcoming sit n sleep has by far the best mattress in the market

Update on our mattress 4 years later... the sides gave out. So now I'm sliding constantly off the…read morebed. Wish I never paid this much for a crappy mattress. It's a beauty rest black. Don't get it.

Susan is outstanding she will take care of you and go out of your way to make sure your sleeping…read moreneeds are met! Please go to this store ! I recommend it only for her service thank you susan I love my bed and wake up refreshed every Morning !

I am incredibly frustrated with my experience at Jerome's Furniture. We ordered a split king bed,…read moreand the delivery process has been a complete nightmare from the start. The order arrived timely in two days, only to find out the base for our king split bed was incomplete. Things like this happen and it's understandable. However when I talked to customer service we were connected to Jessica, who was remarkably rude and unsympathetic to our situation. We then had to sleep on the floor for another two days. Today the base arrived. So happy, but only to find out that it doesn't work. I am now dreading the quality of the merchandise we just invested in. Save yourself the hassle and pay a little extra and go somewhere else!

After years of sleeping on a mattress on the floor, I was more than ready to find the perfect bed…read more I knew what I wanted. I wanted a storage bed with drawers but I didn't want it to just be exposed wood. I found Lovely Furnishings via Etsy on my search. I really liked their beds and they were definitely first on my list but I took a while to really make my decision. So I decided to start my search about them. Unfortunately their was hardly anything. No about me on their website and reviews were scarce and I saw a bad review by one user posted all over where they could. I saw that they had an address so I figured they may have a showroom and drive to it since it's not too far from where I live. I kept calling the number I found on their site but it didn't sound like my calls were going through. I stopped calling but a few minutes later I received a call from Carlos who explained to me the address was their business location and not a showroom. We spent quite a few minutes going over the details of the bed and he made sure to be very specific and give me any information I needed. I provided my email to him where he answered any questions or concerns I had. I decided to take the plunge after his great customer service and purchase the Tiffany 8-drawer upholstered grey bed with no headboard. (I will include all photos he sent There was some miscommunication about when the bed would be ready, I had thought it would be ready to go within a week but he had to build the bed from scratch and it would take 4 weeks. I was bummed because I had bought a new mattress and wanted the bed to arrive first. I expressed this concern to Carlos and he made sure to expedite the build and delivery. I finally received the call from Carlos yesterday that the bed was ready and told me he could deliver yesterday night. I was ecstatic and said YES! my mattress wouldn't be coming till Monday so the timing was perfect. He had also told me he made sure to deliver it the night before our rainy storm would begin and last until the next week to make sure I got my bed before that and not wait another week. How great is he?! Carlos provided above and beyond customer service through out the whole process. He addressed all questions and concerns. He expedited the build, and he even delivered it and installed it free of charge. If you are lucky enough to reside in the California area, you will have the pleasure to meet this awesome business owner and I'd tell you, make the purchase with Lovely Furnishings. You won't regret it!!

I never leave reviews, but this is completely the WORST EXPERIENCE EVER!…read moreBed came damaged, broken, not usable. Seller refuses to take responsibility after I paid $2000. Can't use the bed and he DOESN'T CARE! DO NOT BUY!

They did it again, another great experience! Outstanding service and premium quality. Per my…read morekiddo - "You won't need the Sand Man once you sleep on the Mattress Man's mattress!"

If you are in need of a new mattress for your home, RV, boat or whatever it is you sleep on you…read moreshould call Robert "The Mattress Man" to build you a custom mattress however you want it! Organic latex, memory foam, hybrid, extra tall, extra wide.. whatever it is you want .. Let these guys know and they will make it happen! What a great company that will go the extra mile to make you happy! Thanks Robert and the guys! We appreciate all your hard work to make us a nice custom mattress for our little RV!

Very good quality mattresses... they sold me my wife and I our eastern king mattress and made my…read morerecently out of surgery, now paraplegic, brother his custom mattress. He needed special support for his back and waist- RMC took care of that. Very very fond of this small business as they treat you as family. Wish there was more hand to home quality manufacturers around for our basic needs. I would definitely recommend this place. Give them a chance they won't disappoint with this custom options and varied line. They support our men in blue and they also support the LBGTQ community. Will

If you're looking for a mattress, this is the place to go (: Not only is there customer service…read moregreat and there mattresses soft and firm and so comfy, they can also make custom mattresses. We recently had a 4in memory foam mattress made for my son and it is perfect! We're definitely coming back here four our king mattress. Stop sleeping on this place!!

Avengers Assemble! Shopping for a bed usually feels like the…read moreBattle of New York... chaotic, stressful, and you just want to call in the Hulk to smash everything. But Matt at this store is basically the Captain America of sleep (meaning totally reliable and actually has a plan. He gave us an experience that was worthy of Mjolnir, not that villainous high-pressure sales tactic you get from Hydra agents at other places. He was super patient while we tried a ton of mattresses... analyzing the comfort levels like Tony Stark tweaking the Mark 85 armor until it was perfect (Iron Man rockss!) We actually planned to visit two other stores after this (exploring the Multiverse lol) but we cancelled them. Matt was that good. The Gear: We ended up buying the top of the line Tempur-Pedic and the Smart Base. * I've had Tempur-Pedic pillows since the First Avenger ( that's Cap, in case you don't recall) came out, so I knew the tech was solid. * But having the full bed + electric base? It's like sleeping in the Regeneration Cradle in Age of Ultron. Too bad I couldn't wake from that as the Vision * The sleep is deep. uninterrupted. I feel like I just came out of the ice like Cap every morning: ready to go and "I can do this all day..." Also, Matt's follow-through is legendary. He didn't just vanish after the sale like the Thanos Snap. He was responsive with questions all the way through delivery. felt like having Jarvis in our corner. AndnJarvis is indeed part of The Vision as well. We definitely need more people like him. If you need sleep, go see Matt. But make sure you wake up if they assemble the Avengers. Love you 3000 Mattress Firm! 5 Stars.

Decided to purchase a new mattress for my family and went in to sit and sleep worse nightmare …read more People were so disrespectful, attitude towards my wife Called in mattress firm the gentlemen's Miguel was patient with us since we were going to purchase multiple mattress Miguel was super helpful and explained all types of mattress More than anything I like the attitude that mattress firm gives customers , you guys actually treat customer like humans