Always a great experience shopping here! I love that they alter for free with a quick turnaround…read more Their clothes truly last and wash well.

I went in today to accompany my mom and just wanted to say that the staff here was super nice and…read morehelpful. They helped my mom find what she was looking for and at the register the customer service was top notch. Would be nice if all stores functioned like this. These employees are an asset to Lululemon

DSW has it all for everyone. If its for your feet they have it. Plenty of brands at prices to…read moreplease everyone. You just need to spend the time to look. Ive gotten beautiful boots here, shiny heels and Sketcher slip ons with memory foam. Plenty of extras from handbags to socks, sunglasses and plushies. I am a fan.

Back in my day…read more... When I was a kid... When I needed new shoes... I used to LOVE going to Payless ShoeSource where I'd get my new kicks right before the school year started. Brands like Airwalk, L.A. Gear, Rugged Outback... Yeah, I was the coolest kid in school back in the 90's... Ha! Sadly, like most of the iconic businesses from my youth, Payless ShoeSource filed for bankruptcy and the famous footwear brand went under. Besides the cool shoes that I could pick out on my own... What I loved most about Payless... (Or should I say what my mom or dad who were paying loved most)... Was.... The infamous B.O.G.O offer: Yeah!!! The Buy One, Get One for 50% off deal!!! Aww yes, the good 'ol' days! --------------------- Fast forward 30 years... And now, I am a parent, a Dad who now has the honor to buy shoes for my own, three beautiful daughters as they gear up for the school year. But sadly there's no Payless ShoeSource to be found. ------------------- Enter the DSW Designer Shoe Warehouse!!! Yeah, things have changed a lot since the 90's. Now, instead of shopping at a small-box shoe store with maybe 6 aisles of footwear... We enter the Big-Box shoe warehouse with aisles and aisles of every style of shoe you can think of. But if you're looking for those cool "skater" Airwalks or those Rugged Outback work boots like I used to rock in the 90's pretending I was in Timbaland's crew... You ain't gonna find 'em. Like I said, things have changed! Instead of shopping off-brand shoe brands that back in my day were able to hold their own on the playground... My kids are getting name-brand shoes that I just pray stay clean enough to last them the entirety of the school year. And let's not start on the comparison of prices then vs now. The Nikes you want are how much?? You are 5 and going into Kindergarten girl! But hey, that's life! #GirlDad In all seriousness, DSW is THE place to get all the latest and greatest footwear brands all in one place. And for the WHOLE family too! Brands like: Nike, Adidas, Brooks, Converse, UGG, Crocs, Skechers, Birkenstock, Cole Haan, Dr. Martin's, Puma, Reebok & Van's.... Just to name a few. But remember it's DSW and the "D" stands for Designer, so don't forget to check out their offer on Luxury Designer Brands like: Burberry & Balenciaga Yep! You heard me right! (More than likely, these high end designer brands will have to be purchased from DSW.Com). Besides getting new kicks for you, the wifey and your S.U.V full of kids... DSW offers all of the accessories you may need to compliment your new sneaks. Socks, shoe cleaner, belts, hats, bags $ & accessories.... Yes, a look from head to toe minus the clothes.... There's a Nordstrom Rack next door, you're welcome! ------------ Side Note: Brands from my youth that have previously gone under are making a comeback! Like... Toys R Us is coming back!!! Maybe, just maybe Payless ShoeSource will rise once again and I can go get me some Airwalks, ha! But until then.... DSW is where I'm comin' when my kids need new shoes!

Was shopping at Vans at the Oaks as was very appreciative of the sales associate (perhaps manager)…read moreMatty. He was very helpful looking for additional sizes and colors of the pants that were on sale. So not only was he so helpful, but also so pleasant with a great customer service skill set. He also helped me fund my glasses as I had misplaced. All his efforts encourages me to go to this Vans because I know I'll get the best deals, as well as know he will help assist in any way possible.

My Boys worn Vans since toddlers & have bought shoes, skateboards & accessories here since the…read morestore's Grand Opening . The Associates are always Wonderful ! Greatest selection of shoes, accessories & clothes inc. for babies ! Awesome selection of Skateboards , Completes & Decks , trunk , grip tape & tool accessories . Beautiful Oaks Mall Outdoor Location 2nd Level above a Pet Rescue Store . Note : First time I noticed a posted sign NO Skateboard , & sadly , No Pets entering inside Oaks Mall . I can't recall the other NO of the 3 prohibited .

I had the most embarrassing and uncomfortable customer experience I have ever had…read more After reading other reviews, I am honestly concerned to see that similar complaints appear to be recurring. What is going on with the customer service training at this store? An employee not only created a scene in front of other customers, but aggressively approached me, swatted at my cell phone, and either attempted to take it from me or knock it out of my hand. In that moment, I genuinely believed she was about to lay hands on me. She then told me I was not allowed to use my phone in the store and refused to provide her name when I requested it so I could report the incident to corporate. She laughed, appeared completely unconcerned by her behavior, and seemed very confident there would be no consequences. The level of entitlement was shocking. From start to finish, I was treated with disrespect. Initially, I even questioned whether my age or appearance played a role in the unfriendly treatment I received. The employee spoke to me in a rude and condescending manner, raised her voice, laughed at me, and giggled with other employees at my expense. Even after a misunderstanding was clarified, there was no apology, no professionalism, and no remorse. I left feeling humiliated, shaken, and embarrassed. I am still mortified by what unfolded. I spent the evening crying. I do not want retaliation against this employee, nor do I wish to negatively impact her future. However, I firmly believe this behavior must be addressed so that no other customer has to endure the treatment I experienced. No employee should be empowered to bully, belittle, or intimidate customers. The fact that this behavior occurred in front of other employees and customers only makes it more concerning. This reflects poorly on the store, and I hope management takes this complaint seriously, reviews any available surveillance footage, and ensures that appropriate customer service standards are enforced moving forward.

My daughter and I walked into the store last night after work so we started late looking for a NYE…read moreoutfit. It was 7:25 and we knew we didn't have a lot of time. The young sales girl welcomed us in and my daughter asked a couple questions. I wish I'd paid better attention to her name tag! Anyway she was very pleasant even though we knew they were getting ready to close at 8. I made a comment about making sure we were out of there by 8 and she responded with a smile saying not to worry. I'm not used to that any more and it was so refreshing to see someone not make you feel like you're bothering them or they want you to leave as closing time is near. Thank you for your help and to the other woman cleaning the dressing room with the accent! She was very helpful even though she was struggling a little with her English. Thank you thank you thank you! Great customer service!!!

I am writing to share my recent experience at your store. This is my favorite place for travel…read moreclothing and workout gear, but the exceptional customer service is what truly stands out. I had a great experience during my last visit thanks to Elisa and Amanda. They were both incredibly courteous and helpful throughout my time in the store. Thank you for maintaining such a high standard of service.

I loved this place when it opened. I shop regularly, it's really nice to try stuff on when I was…read morelimited to only online shopping for so long. But wow this store has been on a steady decline the last 8 months. The staff member with the blue hair is so unfriendly, I have interacted with her on at least 4 shopping occasions and all have been unpleasant. She's not friendly, makes rude facial expressions to her coworkers when working with customers and thinks nobody notices. She has never greeted me. The really friendly customer service staff have never lasted here, but all the unpleasant ones remain which is usually a good indicator that management is lacking. Now when I go to the store I just keep to myself, I'm too nervous to ask for additional sizes due to so many unpleasant experiences. It's not just the girl with the blue hair, but she does seem like the worst. Too bad, it's a beautiful store styled well and in a great plaza.

Love Kith as always! Super spacious store and lots of…read moreselection. Wasn't much service, but I didn't have any bad interactions compared to other reviewers here. I love their Kith Treats clothing line the most, but they didn't have what I wanted this time around. I got the limited time smoothie which was basically a pina colada for $12. Would definitely come back for another chill day to walk around and enjoy the Malibu summer breeze!

Very nice and clean store, however it's really small and not enough women's apparel. They have…read moredecent amount of women's and men's shoes, from all types of brands. but majority men's and baby apparel. Good prices here, but service wasn't that great ! I felt like no one was that eager to help and it wasn't that busy. Took awhile to check out too!! We decide to do KITH treats and got the alimea May ice cream, which was non dairy. I tried my friends and it was just ok. They have lots of options from ice cream and milkshakes. This location is very nice and modern but not sure if I'll be rushing to come back. I purchased my niece a cute shirt though. -Marshay D.

The shoes are very good quality and extremely comfortable. The people who work at the Sherman Oaks…read moreRiverside Drive store are extremely nice. Yes, they cost a little bit more but they are worth the money you are spending.

Absolutely horrible manager. I had some difficulty with the…read moreshoe trees that scuffed my brand new shoes and took them both in to see what I could do, as one of the shoe trees wouldn't compress at all when pushed facing the right side up. Manager promptly acted like I was an idiot and told me I had put them the wrong side in, told me like speaking to a child in a patronizing tone that it should be obvious, despite then struggling with that one himself. He also told me that the staff used them regularly and had no problems, even though the staff I bought the shoe trees from the day before had to be pointed out to what I was asking for and clearly wasn't familiar with them. Disingenuous, unhelpful and a disgrace to the Clarks brand, which I'd previously had very good experience with. I won't be coming back to this store again. It'd be worth making the longer trip to Santa Monica just to not bring my business here.

I never was a particular fan of Stuart Weitzman until I fell in LUV with the Clinger bootie & that…read morecomfy fat stiletto heel. I am DRAWN to the sleek architectural lines of the heel on the Clinger. I heard someone call it Faletto Heels, hahahaha!!! Service at both Topanga Plaza & Beverly Hills store have been stellar. Props to Valerie for being so accommodating, helpful, and patient. It was because of her that I got my first SW Zoey bag.. It is a great compliment to both my nude Clingers without being too matchy matchy.. They also offered me Pelegrino sparkling water at both stores (much needed in this crazy HEAT). If you want to be pampered with outstanding service - ask for Valerie! Definitely my to go when going to Topanga Plaza store.

I bought shoes for my lady and the service was spectacular!! I would definitely recommend to my…read morefriends to come back a check out this cool store! Thanks for all of your help Mercedes!