Amazing experience with our consultant Josh. He was so kind and professional. There was no pressure…read moreto buy anything. He helped my fiancé find a suit. Would come back again! 10/10 customer service from Josh.

This is the second negative experience in a row that I've had at this store. I don't experience…read morethis at other Men's Wearhouse locations. Several months ago, I came in with a sportcoat that I had purchased there about a year before. I had lost a lot of weight and I was trying to determine whether I should get the jacket altered or I should buy a completely new jacket. The salesman acted like he could not be bothered with me. So I ended up leaving and going to the Oxnard store where I purchased a brand new sportcoat there thanks to the manager of that store. Fast forward to today. I was looking for some men's dress shirts. The sales person measured me and determined that I'm an 18 1/2 3233. Well, they don't have shirts in that size. That's OK. But absolutely no suggestions on how I could have a shirt in that size. For example, the salesman could've suggested that I get the shirts altered where the sleeves can be shortened, and some of the material can be taken in. No. He didn't do that. Basically it was just- sorry we cannot help you because we do not have a shirt that could fit you. So I guess I'm going elsewhere to find dress shirts. This is not your dad's clothing store where they try to help you. You're basically on your own here. I've never been in a men's clothing store, where they really don't want your business. So, I won't be giving it to them.

I came here after an exhaustive search at Nordstroms and a horrendous experience at Macys for a…read moredecent suit. Robert was the most compassionate, patient and most well versed person in suits. The minute that I walked in, he immediately walked over and assisted me with selecting the right suit and pair of shoes. He listened to all of my requirements and was able to narrow down the best suit for my needs in just a few seconds. Their onsite tailor came out and took all my measurements and even had my suit ready before the week was over! I have a slightly overweight and stocky upper body type -- their tailor worked his magic and made all the right adjustments to my suit to ensure a comfortable and relaxing fit. If you're looking for a cheap one-time suit, this place isn't for you. Their clothes are all imported and are therefore much pricier than department store clothes, though you're paying for the quality and precision craftsmanship. I would rather invest in this amazing line of clothes than keep buying overpriced luxury brand clothing from department stores that lose their color after one wash and fit awkwardly. I highly recommend this clothing store to anyone looking to enhance their wardrobe and stick out amongst the crowd.

We picked this place to buy my fiancé suit and Robert's service was Excellent, from our very first…read morevisit to ordering the suit and trying on along with measurements!!! He was a class act. When we went to try on and pick up..it wasn't Robert. This man was so rude...he spoke extremely rude to me and was not a pleasure. He might even be the owner. We invested in what to us is an expensive suit $800 and would expect better service during try on and pick up to make sure we were happy. It was the complete opposite!!! We had already paid for the suit. I was very upset with this service and thats why I am here. I wish we would've just come back when Robert was working!!! I will never give this owner my business again or refer my family or friends here.

I am writing to share my recent experience at your store. This is my favorite place for travel…read moreclothing and workout gear, but the exceptional customer service is what truly stands out. I had a great experience during my last visit thanks to Elisa and Amanda. They were both incredibly courteous and helpful throughout my time in the store. Thank you for maintaining such a high standard of service.

I loved this place when it opened. I shop regularly, it's really nice to try stuff on when I was…read morelimited to only online shopping for so long. But wow this store has been on a steady decline the last 8 months. The staff member with the blue hair is so unfriendly, I have interacted with her on at least 4 shopping occasions and all have been unpleasant. She's not friendly, makes rude facial expressions to her coworkers when working with customers and thinks nobody notices. She has never greeted me. The really friendly customer service staff have never lasted here, but all the unpleasant ones remain which is usually a good indicator that management is lacking. Now when I go to the store I just keep to myself, I'm too nervous to ask for additional sizes due to so many unpleasant experiences. It's not just the girl with the blue hair, but she does seem like the worst. Too bad, it's a beautiful store styled well and in a great plaza.

I had such an amazing experience at this Nordstrom location. I ordered a beautiful pair of St…read more John's pants online, but unfortunately they were too big. I came into the store hoping they could order me a smaller size, but it wasn't available. Sharen stepped in to help and brought out the seamstress, Zohreh, and I'm so glad she did. These were expensive pants (around $1k), so I really wanted them to fit perfectly. I really did not want to return them. Zohreh was incredibly knowledgeable, patient, and such a pleasure to be around. I mentioned I had a special event coming up, and she reassured me she could have the alterations done in time. I've been to several other Nordstrom locations before, but this one was by far the most pleasant experience I've had. Everyone was so warm, helpful, and accommodating, and the whole experience was just wonderful. I'm so glad I didn't have to return the pants. Really grateful for the amazing customer service from both Sharen and Zohreh.

They have a very nice selection of quality, designer clothes/jewelry/perfume and cosmetics. They…read morealways treat customers with great service.

I came in looking for a pair of slip on shoes because I recently had surgery making it difficult to…read morebend. McKenna was so sweet. She went above and beyond to help me as I'm not super mobile. She even helped me scotch-guard my new shoes in store so that I would not have to do extra work at home. I greatly appreciated her care and excellent service.

Shoutout Avyn! I popped in here to try on some Uggs on a whim and this girl was SO sweet! I was…read morelowkey so pleasantly surprised at how amazing & effortless her customer service was(: She made me feel so welcome and was such a breathe of fresh air! A++ customer service girl!

My first time at this mall and it blew me away with how spacious it was…read more I love the entire structure of the mall. From decor to detail of the entire space. They had handful of stores I usually shop at.

The Oaks is a really nice shopping center; lots of stores to check out. However, my review is for…read moreToy Depot. (I tried looking for the direct listing here, but couldn't find it.) Toy Depot is filled with all kinds of toys, which is great. But, the employee working there wasn't very nice. After picking out a product I wanted to purchase, I couldn't locate where the checkout stand was and realized once I did, some guy was sitting there asleep! I had to make some noise for him to wake up so he could ring me up. What the heck?! I get the place was empty, but sleeping on the job??? To make matters worse, his attitude towards me was unacceptable. Seems like he was grumpy from me waking him up from his power nap. I gave this place 2-stars instead of 1-star because I found what I wanted there.

I don't even know where to start.......Zara employees who were specifically scheduled today were…read moreall amazing! There was an active shooter at the mall today, I ran towards Zara where my fiancé was shopping. Literally scared for my life with other shoppers. Zara employees handled the situation so well! They closed all 3 entrances from the mall to keep us all safe. We were all immediately escorted to the back of the store; where they kept us all calm and safe throughout the horrific moment....even offered us water. They honestly deserve a medal or a raise! God bless them. Thank you so much for always being friendly and very attentive...definitely my favorite location.

The staff is incredibly rude and disinterested. If you don't like people, don't get a job in…read moreretail. It's not that there's a shortage of people to hire. I go into a Gap store and everyone is kind and greets me. Not so at Zara. I'm so turned off that I will never shop there. I don't feel welcome. The store manager needs to open his or her eyes or be retrained. It's sad.

Went in today for a new pair of shoes, and I hate shopping for shoes. The store manager Liz was…read moreincredibly friendly and helpful from the moment I walked in. I did not expect to laugh as much as did, and she made the entire process really wonderful and enjoyable. I look forward to returning whenever I need a new pair!

When we walked in we weren't greeted, women associate was sitting on the counter and then she…read morewatched us around the store the whole time. At some point the associate was sitting on top of a ladder and was not fixing any product, just watching us. It was very uncomfortable and unfriendly. The checkout experience was also unfriendly. Product on the counter we were supposed to put ours on, messy. I have nothing to say about the quality but the service is enough to not stop by again.