We bought 4 tickets online just shy of $50 each/ 2 cars to park $30. Locker was $20. So we already in $280 just walking in the entrance. Go in and 11:15 only one ride is open waiting for staff to "check in" do they not get there ahead of time to be on duty when the park opens? Waited all day for rides to open. 8 rides open out of the 23 rides. We're adults so we got bored. Asked for a refund, they gave us comp tickets for six flags which is appreciated but not parking. The guy who was taking money for parking said not one word just took my card and gave me my receipt even tho I greeted him. Most of the staff was extremely rude. They should over a huge discount ahead of time when they know rides will not be open, I didn't really want comp six flags passes. We were all bummed and disappointed. I also think there should be some kind of dress code. No butt / boobs completely out there are kids there. Won't be going back read more

Good: Customer Service Bad: prices, No cooler allowed or drinks,food not worth it. You have to rent $ floatings. Dirty lazy river, looong lines, Expensive food. So-so: rides read more

Six Flags Hurricane Harbor - Water Parks Near Me - Arlington, Texas

I honestly wish I could give zero stars. We went and had the most horrible experience. Getting into the park wasn't bad, as far as parking. But the line was insane, it was just annoying that there is no separate entrance for members like other Six Flags parks. Got changed and went to find a table or chairs to put our stuff on. Roamed around for way too long to find a single table to lay our things. Went to get in the wave pool and it was right when they need to close it for 15 mins for their routine check. Fine, no big deal. Went to get in line for a water ride. Almost none of them were open, and the ones that were had stupid long lines and took forever. Ended up getting out of line for that one to return to the wave pool once it opened. Decided to go to another ride, waited almost 1.5 hours to ride. AND THEN, after waiting all that time and climbing all the way to the top, my husband was told he couldn't ride because he was too heavy, even if he rode by himself, but the rest of my family and I were able to double up and ride with no problem. All that waiting for nothing. Needless to say this was extremely disappointing. We ended up leaving soon after, because really the only thing we could do was be in the wave pool and it was packed to capacity. You couldn't even move around in there, how is that even fun? I am just so upset because we are members of the diamond program and had never visited here before, and we were so excited to spend a day there relaxing and cooling off. Neither of those things were achieved. There were lifeguards just standing around near attractions that were not even open, so what is the point? It would be different if there was more open and experience, but that is impossible without attractions being open. I will not return to this location, And I will never recommend it to anyone. Disappointing. read more

It was just awful a worker yelled at me cause I wrote thank you on my ticket then the food was awful there was mold in my child's slushie and a roach in our pizza then the waits were hours long we waited 2 hours to go on a 2-minute ride then there were people drinking and smoking this is THE WORST SIX FLAGS EVER I am NEVER coming back. thank you sincerely, A PERSON WHO IS NEVER COMING BACK!!!!! read more

The park is understaffed, the lockers were confusing, the lines were long, and the staff was not much helpful. But it did have good food and beer. Maybe if I feel like it, I'll might return, not not anytime soon. Just be careful going here. read more

We live near multiple Waterparks but chose Hurricane Harbor on July 27 for a family day as the rides are best for teenagers. Unfortunately, many rides were not open, including the Lazy River. The Lazy River was CLOSED! My feedback is to add signs on rides stating they are Closed for the entire day or list an expected opening time. Blackhole opened at 12:30pm even though park opened at 11am. The Lazy River and Raging Rapids NEVER opened. I mean --- the Lazy River is an iconic part of this park! We also used the app to place a lunch order for our family. A few minutes later, we received a text the order was ready and it gave a pickup location. Unfortunately, the "pickup location" was also closed, and we had already paid via the app for the meal that was allegedly ready for pickup. (Our meal wasn't ready.) read more

I am a season pass holder and have a dinning plan with them. I live 20 minutes away so I visit this place often. I love the variety of rides that they have but they are really lacking in customer service, specially when ordering food. They need to stop putting all teenagers in one food place because every time I go they are always talking in the back, the place is dirty and they don't restock the napkins. read more

This is my first time here and I'm from Oklahoma and we have our water park too. The size is roughly the same amount but this park has more "thrill" rides. The one thing my husband and I prefer here rather than our local water park is the fact they have the flash pass. The flash pass is 25$ per person and gold is 40$/person and the premium or platinum is 65$/person. So how is works is the flash pass lets you have a wait time for the main rides without you actually being in line so you can enjoy your time in the pool Or grab something to eat. Once your time reaches 0 then you go back to the attraction and scan your flash pass (wristband like) and then you go. You basically get your tube and then head up. The big rides have an additional wait once you get your tube but the wait is only about 10 minutes. The difference between the different levels is the wait time. The regular one you just wait the regular time. The gold wait time is reduced to 50% and the platinum wait is like 90%. My husband and I didn't see a benefit to either the top because we didn't mind so much and the regular you have access to all the other rides as well. From someone who is out of town, the flash pass is the guarantee we will be able to ride everything today. Locker is about 13$ for standard and 18$ for the large one as well. Don't consider leaving your belongings... Just get the locker and save yourself the worry and stress. read more

Six Flags Hurricane Harbor - Cloudy days :) - Water Parks Near Me - Arlington, Texas

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Absolutely ridiculous place! I grew up going to this place and it has changed so much that it is not worth it. First off... Google maps says that it is open until 8pm. It is NOT! It closes at 6pm and they do NOT give you ANY warning that the park will be closing. They will charge you $20 per person to have unlimited drinks from THEIR cups but you are not allowed to take them on ANY rides or even in the lazy river and wave pool. We went on a day that was 105 degrees but were made to get out of the wave pool and the lazy river for having a cup of ice water in a body of WATER! We had the all day dining pass and at one point went to get wings from one of the restaurants. We waited 20 minutes for 2 orders of wings while we watched others who waited even longer than us and had their orders passed out to people who had been there less time and even to people who the orders didn't belong to. The girl working our window took our order and then just turned her back to us while she ignored us and chit chatted with her coworker. Another young man had to come over and refill my husband's drink and asked them what they were doing with their backs turned to us and ignoring us. The young girl just ignored him and remained with her back to us. During this time one of the other young boys working there proceeded to yellow the f word and the n word repeatedly in front of a line full of customers. The worst part of our whole experience though was that we walked outside for a minute expecting the park to close at 8 rather than 6 and then was told when we realized that they were closing that I couldn't come back in to get my MINOR teenage children! LUCKILY we had thought it would be closing later so we had told my children to get a snack and wait for us at the picnic tables so I knew exactly where they were rather them wandering the park trying to ride parks. It wasn't until mama bear started coming out and I started to get loud and frantic at the gate trying to get to my kids and making a point that they knew that my children were minors still in the park before they would even let a security guard escort me 50 feet in to the park to where my children were so I could get them and all of our phones and possessions from our locker. I will NEVER spend money at the this place ever again! $350 for 4 people to have admission, food passes, and parking to have the worst experience while we were there and to be told that I was not allowed back in to get my children all because we were misinformed about the closing time. read more

After paying pricey fees to get into the water park! Starting this week they are making you pay for picnic tables and chairs! SAD, SAD that you can't take your family anywhere without being price gouged on everything these days! When heck the price of gas to get there! Just SAD on top of everything! read more

Thrill rides fun! Bathrooms disgusting. Too many people. I did notice they added lettuce wrap hamburgers which is a huge plus for people needing gluten free or gluten intolerance items. The kids liked the chicken fingers and fries for Around 17 dollars without the discount. The attendants were super nice at the slides and the place was packed with people so I give them extra credit. Need more lockers. Lockers 15-20 dollars and you get what opens. I waited 15 minutes for one to open. Food attendants were nice. You can bring a bag but be prepared to be searched. I had a loose shirt on and a hat and a bag and I got bag searched TSA style. My sunscreen canister probably set off their sensors and sent me to the line for further inspection. I saw people had a waterproof necklace for phones and credit cards--do this! Skip the overpriced lockers by streamlining your luggage. Just bring a towel, dry off and take a shower at home and use the waterproof bag for phone and credit card. Seriously, the shower bathroom situation is rank. Dry off, walk to car, and go home to shower! No beverages allowed. Bring your flip flops, crocs or slides. You can wear them to the ride and take them off and retrieve them after. It is too hot to walk without. We found a table under an awning to put our towels /drinks and clothes on and nobody messed with it. The rides start to open up at 710 pm and you can get on that thrill ride that was packed all day. Thrill rides usually have a weight limit and your party gets weighed. 1 person-250 lbs, 2 people, 400 lbs, 3-4 people 700 lbs. Your party can stand in front of the scale and block the weight if you want. It only gives the red light if you are all over and the attendant would most likely be the only one to see. Don't bother with the wave pool close to closing as it will not trigger. We were there at 755 and it did not go again. 8 o'clock people start getting kicked out of pools so just make sure your in a thrill ride line by then! Traffic was ok on a Saturday at 820, not too bad getting out of the lot as most people have left. Have fun, or go to a local slide:) read more

I am absolutely in disbelief about what happened to my husband today. We spent over $200 on tickets for him and my son to spend the day here. My husband was waiting in line and three boys were pushing their way through the line, even knocking down a little girl. My husband told them that they need to wait in line. Next thing he knew, the boys complained to a security guard that my husband hit one of them, but not before calling him a "Cracker" and threatening to fight him. These are young boys! My husband and son were asked to leave the park, while the boys were allowed to stay. There was absolutely no proof that my husband did anything wrong and video footage was not reviewed. The way the security guard spoke to my husband was unreal. He actually bumped his chest against my husband's! Police didn't find that that my husband did anything wrong. We have lived in Arlington since 1997 and had season passes many years. and live near this park, but we will NEVER visit again. Disgusting! There are other water parks we will start visiting. He wasn't even allowed to take his drink bottle out of the park! We heard back from Six Flags and were supposed to receive passes to the theme park, but never did. Not impressed with customer services, either. read more

We live in the Ft Worth area so during the summer months we spend most weekends and usually one day during the week on average at Hurricane Harbor. My kids rang from ages 17 months to 10 years old. I have four and there is something for everyone to enjoy! We had a season pass this year but did not purchase a meal pass. During the Labor Day sale last weekend we bought our 2024 season passes and this time chose to add on the meal pass to each one of them which will save a ton of money! read more

The rides have weight restrictions, which are understandable, and at first I was offended they wanted to weigh me when I'm clearly not more than 250lbs, but they weighed every one, I suppose to be fair. The weighing process should be done at the entrance of the ride-- before you climb all those stairs. What if someone who was overweight had to be embarrassed and go back down? You have to rent tubes for the lazy river-- I DO NOT UNDERSTAND WHY. Other parks have the tubes just in the river free. On top of that, the river is dirty. There's mostly children and teenagers here. 2 black guards were walking around, looking at girls' asses. VERY DISRESPECTFUL AND INAPPROPRIATE read more

I go to Hurricane Harbor once a summer with my family and we just went to again yesterday. It has changed sooooo much for the worst!! They've taken out so many rides (Forgot the name) and food items on their menus (Philly Cheese Steak & Fried Pickles). It's actually pretty upsetting since this is the first year I purchased a gold plus membership. The rides are super fun though! But we were going on the "Tornado" ride (The slide that's green and orange and as a super steep drop then makes you goes back and forth) and the kids were given a FLAT tube. They asked the lifeguard if it was safe and he said yes when it clearly wasn't. We set it on the concrete and they all got in and their bums touched the floor! Imagine how painful that'd be if they took it on the ride. I made them go get a new one and they were forced to go back to the end of the line. It was so so frustrating!! The lazy river was super dirty as always. It's very hard to relax in it when you're worried about catching something. The wave pool nonetheless is way cleaner and fun. The food was DISGUSTING. My whole family got the chicken strips. Last year they were pretty good but this year, they wwere TERRIBLE. They literally tasted like chlorine water. The fries were undercooked too! And for $13 a plate?! Definitely not worth it. read more

I haven't been here in about 15 years and recently took my family for a fun day. Pros- large variety of activities for all ages. We went on a weekday and it wasn't very crowded so ride wait times weren't very long. I liked the fact that they had security throughout the park. Cons- more expensive than all other local water parks, staff doesn't want to be there and complain about not getting proper breaks, lazy river and wave pool are not what they used to be. River barely has a current and tubes now have to be rented. Wave pool barely has waves. You can't bring in food and their food is double the price of what other parks charge. I can live with that. My only real issue is the fact that you cannot bring in a cooler with water bottles. You are allowed to bring in 1 unopened water bottle or an empty refillable bottle. We brought an empty bottle to refill but the water fountain stations all had HOT water from being in the sun. We purchased a drink cup so our family didn't get too dehydrated/heat exhaustion, but good luck finding a location that actually has ice! Hot Powerade is what we got. It is basically inhumane to not allow people to bring in cold water in a cooler in this Texas heat. Some of the places will give you a small cup of water but you have to wait in line for a long time and they usually don't have ice. That's my biggest complaint, it is insane that you can't bring in cold water on 100+ degree days. Overall there are just parts that you expect to be crappy bc....it's a water park. And that's just part of it. I'm fine with that. They really need to think about safety in this heat for their guests. We had a fun day, but probably won't return anytime soon. read more

I am a 70 year old senior citizen on A limited income who accompanied my grandchildren, son, and his wife to six flags texas on March 11th. First my backpack was checked to make sure I had no liquids. In order to obtain water I had to buy bottled water for over 3.00 a bottle. There were water refill stations for those who purchased a 22.00 cup. Employees watched at those refill stations to make sure only the 22.00 cup was refilled. All the water fountains were turned off. There were extremely long waiting lines for food outside in the sun. I feel charging such high prices for water is price gouging. Not having easy access to water is unsafe for seniors or active children. I would not recommend this park. read more

The water is dirty I all the walls are rusted I stepped on poop in the restroom last time I was there they need clean all of the place over the summer read more

I absolutely love this park and have gone at least 10 times in the past two years. There are a good variety of rides for everyone and the park is pretty large. I do, however, highly suggest planning your visit to get the most bang for your buck. 1.) Buy tickets online at least one day in advance for cheaper prices or consider a season pass. If you have a friend with a season pass, you can also get discounted tickets. 2.) The park is busiest mid-day and on the weekends. If you go on Saturday/Sunday you can buy fast passes, but just know that there are going to be tons of people. The best experience for me has been going right when they open. 3.) Parking is extremely expensive. $25 for standard if you don't have a season pass. Consider parking outside of the park's lot. 4.) Lockers are available. Somewhat expensive at $14-$20 but can store a lot and are available all day. 5.) You can come and go from the park at any time as long as you get your hand stamped. There are lots of restaurants and fast food places around that you can go to for food that is about half the price of the food in the park. Have fun! read more

We went to Hurricane Harbor on Saturday - family of 4 - two adults + 2 kids. We arrived close to opening, just before 10:30AM and the line was super long to get parked. We have a membership so we got free parking. There were already a bunch of cars in the parking lot & people inside (but not riding yet). Not sure what time they actually open the gates. I'm guessing maybe 10AM so people can get lockers & get in line at the rides. I'll remember that next time but we were in no rush with two little ones. We parked and got through the entry gates smoothly & quickly went off in search of a locker. We didn't stop at the first set of lockers because that line was crazy long. We walked down a bit further and found lockers with no wait in line. We put our stuff away and got the fun started. With two littles (age 7 & 4), we moved between the kids area in the back, the middle pool which was less than 2 feet, and the wave pool/lazy river. It was perfect for them & all they needed. We did bring our season cups & popcorn bucket and refilled those a few times as well. Glad I remembered to bring them. We got the kids a cheeseburger meal with fries which they split. We did change clothes in their locker/restroom area before we left. There was a bit of a line but not too bad. Decent level of cleanliness...not great but OK. Overall pretty good day. read more

I took my 11 yr old and her 3 friends on Friday, July 12. We went right when they opened. I had no problem finding a shady spot to sit. I had no problems getting a locker or food. It could have been cleaner, but there were workers walking around sweeping and throwing trash away. The lazy river was NOT relaxing. They let swimmers and people on floats in it. Kids are jumping and diving under floaters. I got hit in the head with a float because teenage boys were play fighting with them. There should be only floats allowed in the Lazy River and swimmers in the Wave Pool. The girls decided they prefer Six Flags, so we probably won't go back. read more

I enjoyed this park with my 4 year old. Of course she couldn't get on a few slides but she was able to ride enough to keep her entertained. I have never been afraid of heights but I will say that the big black slide will make you uneasy as you climb stairs that seem endless. Cons: the parking....We also had a hiccup upon entry with retrieving 2 refillable cups that we purchased in advance but after 30 minutes of walking back and forth in the heat at the direction of guest services, I finally requested a supervisor who immediately resolved the issue and yelled at people for making me walk around. read more

Great park with Awesome Water Slides! Lots to do for the whole family. Food is good. Staff is friendly and professional. read more

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They don't let anyone know that lazy river is closed until you get there. My husband and I went specifically for that, we did not find out it was closed until we tried going in it. We are very upset, it was our first time going there! If we were to know, we would of went to another water park!!! EXTREMELY UPSET!! read more

It is not the family fun park it used to be. They let ladies who are a stin up their butts in. It is gross. Not recommended not ADA compliant at all. You don't get your Monies worth read more

I was there 5/27/23 and Hadn't been there since last year and no way of knowing the lazy River was empty and the wave pool had no waves‍ Not to mention I have platinum passes, I ordered food and was given attitude about the pick up window by the Manager on duty "David" at " the Surfside grill ". He put my order to the side and someone else helps me in less than a minute. I've had these passes for over 9 years and I'm seriously considering canceling them. Only reason I haven't is because of six flags but haven't been there this year either, kids were there 5/26/23' and they only complained they had problems with ordering food going tohave to find out what that was about‍ Oh and as far as the smokers "NO SMOKING" allowed no more. read more

I will never go back, if I could give a zero star - I WOULD. I went on a Saturday and expected it to be a bit crowded. However, I didn't expect the park to close several rides down. Some of the rides were down all day without staff explanations. The lazy river was disgusting with trash and some of the areas had sewer-like smells. The food was disgusting and the adult beverages were slushies (with no alcohol). They have to do better. I have never been to a water park this disgusting and uncared for EVER (aside from restrooms - we always expect them to be un-sanitary.) read more

We ordered a vegetarian meal, asked 5-6 times if there was going to be any meat and were told repeatedly that "no, the meal would not have any meat" when they cooked it and served it to us it had meat- after speaking to the manager they said that they did not know why that came the way it did - poor communication between the waitress and the chef - the meal may have been good, but they ignored our request. Be careful if you don't eat meat, your meal may have meat in it. read more

The overall experience was enjoyable because there wasn't a long line for rides. I chose a day that I had hoped wouldn't be as busy and we got lucky. If it would have been busy it would have been awful. There is no shade while waiting for rides and for this Texas heat that should be illegal. The concrete is literally like burning coals. They need to invest in a different cover for the walk paths but I doubt that will happen. These places are only for making money not updating. The bathrooms were absolutely disgusting. I can't express how nasty they were. Overall cleanliness is 2/5. The rides were fun and the lazy river wasn't too crowded but there is hardly any shade and no waterfall in the lazy river??!! We did purchase the passes so we will go back but definitely during the week. Not a chance I'll go on a weekend. read more

Ahh Hurrican Harbor. I enjoy this place, and its a great place to go to during the summer. The more people you have generally the more fun it is to just wade in the water and people watch. There are many different areas and attractions from the wading pool that is between lots of slides, the wave pool, the jungle gym area, the wake boarding area and lots more. At Hurricane Harbor, no outside food/beverages are allowed. Which makes sense since they are trying to make money and the water is not cheap. I would recommend getting tickets online since its about $5 cheaper online if you buy them about 2-3 days ahead. Like any other water park or amusement park, the bathrooms are gross. (Legit this is everywhere, even Disney world/ Disney land) So really don't expect too much. Of course with all the people around you cannot expect it to be a 4-5 star water park. Cause then, youre just in the wrong place. If youre looking for a place to take your family and have the kids have fun in the sun. This is the place. The food isn't cheap, but there are ways that you can figure out something. (Share a dish/ leave and return to the park.) At the park, they can stamp your hand for reentry. read more

Six Flags Hurricane Harbor - Water Parks Near Me - Arlington, Texas

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A friend called wanting us to meet them today at Hurricane Harbor. After circling the overcrowded parking lot, we finally found a spot on the very back row, employees were allowed to park on the grass, but not paying customers. The smell inside the park was that of sewer. There are signs stating if you have diarrhea that you shouldn't enter the water. It smells like it's much too late, and the color of the water gives you the same indication. The smell in the bathrooms are just as bad as a port a potty after a week. The lazy river should be the crazy, there were people that were just obnoxious, and the lifeguards were oblivious. Apparently its all fun and games til they get sued. Hurricane is a great description of this place. You feel like you have been through a $%#* storm at the end of the day. read more

Getting sexually harassed and then violently threatened by these two employees was the perfect way to end the weekend. Glad we got to spend about an hour of our time in the security office filling out reports instead of spending time with the friends and family who had come for the weekend to visit. read more

Six Flags Hurricane Harbor - Water Parks Near Me - Arlington, Texas

This place and the memberships they sell are garbage. No-refunds in case of a pandemic, moose out front should have told ya'. I look forward to watching them demolish this hole and sell the real-estate. read more

This water park was very cute, because it was small but enjoyable. Compared to the Hurricane Habours in MD and NJ this one is very small but has all the good stuff but get the flash pass line can be crazy but I still had a lot of fun. The water and the park was clean i will go again if im in the area. Always please note that the 'Lazy River" is not so lazy...lol...I was wondering why no one floaties in the water it because the flow of te water is so strong that it is literary pushing ou...very fun and enjoyable surprise!!!! read more

Park was way over crowded and we came on a Tuesday. Lazy River was warm parking was a nightmare and the fact that their food is super expensive AND they don't allow you to bring in anything from outside is an unworkable combination. This was our third attempt at trying to enjoy a visit at one of the hurricane harbor that we wanted to enjoy with our platinum membership but we definitely will not be members for another year. read more

I used to come here and Six Flags quite often but I never want to come here again and I will tell every single person I know and don't know not to come here. The rides opened in a staggered manner and most weren't open at 11 which spoils the idea of getting there early to avoid lines. I let that go but then I bought a souvenire cup for $21. I got my water but when I went to get a refill the girl at the counter took the lid and when I asked for it back she lied to my face and swore I took it off despite several witnesses watching her take it. I didn't appreciate being lied to but I went to guest services and they told me to tell someone at another food stand to provide a lid. She refused claiming they didn't have extra lids. Guest services then had me walk back over to the place where the girl who originally took the lid. I didn't want to get anyone in trouble, BTW, I just wanted a lid or the cup would be useless at the park. I stood around for 10 minutes and was called over and 5 people were sanding in front of me police line up fashion. They made me tell them who took the lid and she lied again and the manager accused me of lying despite the protests of three people who watched her take it. He said he couldn't simply give me a lid. When I walked away in frustration, I heard giggling like they played a funny game with me. I wasn't rude or even irritated at first. I was just confused and they tried to gaslight and humiliate me. It's weird and abusive. I'm rather laid back but what if they did that to someone with real mental issues. It's possible they would put themselves and others at risk for something so petty. This really does need to be dealt with because other staff members may have to take some slack over an expensive and rather sick joke. And that would be unfortunate because there are some really nice kids who work there and they do their job. read more

Always a great time. The water is a bit dirty in places because of all the trees but its not too bad. My family of five loves it. I HIGHLY suggest getting the combo season passes with parking and dining. Dining and parking will be covered at the other parks as well. It all pays for itself in 1-2 visits. The food alone is worth it. The meals range from $10-15. With the pass I mentioned you get unlimited free drinks in a souvenir cup, free snack, lunch and dinner and of course % off merch. read more

Gross. Expensive. Unprofessional. Pointless. Tubes have to be bought or rented. Smallest locker is $13. Parking is $25-$35. Crappy nachos are $11. Beers are $6-$13. Most of the water is uncomfortably hot. The speakers for the music sound like they have the treble completely up with no bass to the point of it rattling your ear drums. It's literally ear splitting. No water fountains. Bathrooms are disgusting. This place sucks. Pretty much everything is al a carte. The lines are outrageous. Staff and lifeguards are practically zombies. Fast pass is per person ($25-$45) even for 2 person slides. People cut in line consistently and staff will do nothing about it. Go to Hawaiian Falls. At least it's worth the expense. Huge thumbs down. read more

Wished I read the reviews before I came here! Took my family of 5 on a Friday and it was 12:30 and half the rides were closed, including the lazy River & wave pool. They told us that it was due to staff shortage but did not know when or IF any of these will be open!!! Yet failed to mentioned on their website or upon check-in that this was the case!! This is FRAUD and false advertisement! How are they allowed to remain open is beyond me!! We paid $27 for parking, $18 for lockers, tickets and processing fees and our toes did NOT hit the water!!! What a joke of a park! And the supervisors were rude and acted as if why would anyone be upset over this? They have NO clue and should shut down this park! read more

Overall, my experience at Six Flags Hurricane Harbor was okay. The rides were awesome and I was impressed with how many my kids could ride on. However, I don't know how much I trust the sizing they use to determine who can and can't ride on something. My youngest son met the minimum height requirement just at 36 inches. Yet he wasn't big enough to keep himself in the tub without falling through the hole. His little arms couldn't reach the handles. So I think they have their height requirements wrong. Another thing I liked was that there were kid areas all around the park. This allowed my husband and I to easily take turns riding the slides while the other watched the kids. Everyone was entertained. On the negative side - customer service was non-existent! I am shocked at how rude everyone that worked there was. When my husband was ordering lunch, he walked up to the window and the woman behind the counter just starred at him. She didn't greet him, smile, or ask him what he wanted to order. All of the ride operators/lifeguards had the same attitude with the exception of maybe one or two that you could tell really enjoyed their job. Also, all of the water fountains were broken. You could ask for a complimentary cup of water from the food counter but honestly, who wanted to get in line for that. My family and I visited the Jack Carter Pool in Plano, TX days after Hurricane Harbor and honestly if we returned to Dallas again, we'd head to the City pool instead. read more