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    Sixt Rent A Car

    2.4 (401 reviews)
    Open 7:00 am - 12:00 AM (Next day)

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    Sunil R.

    I bet you did not know that Sixt is the oldest car rental company in the world and was started in Germany. I have used them in Europe before and this was my first time using them in the USA. My first 15 minutes had me certain this was going to be a 1 star review. They had overbooked and said I had to wait till a car showed up... whaaat? It became a 5-star rating because of the people. Everyone I interacted with was just super nice, apologetic, and friendly. I wish I had taken down all their names, I just remember Fazil. Finally, I got a BMW X7 after a 30 minute wait which was not too bad. Nice job Sixt management, you have a great team in place but please update your processes to avoid overbooking.

    2025 BMW X6
    Brett C.

    I'm always skeptical renting from new locations after reading reviews. I have to remember that some people post reviews to vent their frustration. I decided to give this location a try after seeing their rates much cheaper than other rental companies. I was able to score a great deal reserving an extraordinary suv which Sixt states is a BMW X5 or equivalent. Showed up a little earlier than expected and had to wait, but they were able to get me into a 2024 BMW X6. What a beautiful suv. Did I mention cheaper than a standard suv at other rental companies. The 5 day rental went too quickly. Great experience with this location. Friendly staff as well. Would highly recommend.

    Screenshot of the damages claimed by SixT

    I had a really disappointing experience with SIXT and will never rent from them again. After returning the car in perfect condition, I received a notice claiming there was "damage" to the vehicle. They listed seven tiny scratches--all of which were clearly there before my rental. These marks were barely visible and would have required a magnifying glass and perfect lighting to even notice. It feels like a predatory tactic--targeting customers with pre-existing wear and tear and calling it new damage. This is not just bad service, it's dishonest and greedy business practice. I've rented from many companies over the years, and this is by far the worst experience I've had. If you're considering SIXT, beware--take dozens of photos and videos of every inch of the car, or better yet, choose a more reputable company. I certainly will.

    Wtf

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    Review Highlights - Sixt Rent A Car

    When I went upstairs to pick up my car, the young man there was also super helpful, very polite, and made me feel like a VIP.

    Mentioned in 5 reviews

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    Easy process to pick up our car! Head into car rental building and proceed to the Alamo counter. I…read morepicked up the car at 10:00 am and Tara provided excellent service! Professional, respectful and friendly! Props to Tara for being so cheery and helpful :) Why does this make a difference? I flew to San Jose from out of town and was nervous and anxious. Tara took her time answering all of my questions. Again, much mahalos to you, Tara! Go up elevator to floor 6 and proceed to the Alamo cars area. Have my contact to the worker who let me know which cars I could choose from (sedan, Toyota Corrola or similar) I ended up getting a Nissan Sentra for 2 days. Return was also an easy process! Definitely recommend Alamo!

    Returned our SUV to Alamo at MCI right at 14:15 -- cutting it dangerously close to the extra-hour…read morefee. Blake, our receiving rep, was peak Midwestern friendly from the jump. After we parked, I realized I had BBQ from Slap's... but no plastic cutlery. In a moment of Key & Peele inspiration, I approached him with, "A word, BA-lah-KAY?" He laughed. I explained my predicament and asked if, for $1, he could help a desperate BBQ fan raid the break room for plastic forks. Without missing a beat: "I got you, Carlos." Minutes later he emerged from an unlabeled door with napkin-wrapped forks and spoons like a hospitality superhero. The car return was smooth. The service was efficient. But the willingness to help in a small, human moment? That's what makes five stars. Midwest kindness is undefeated.

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    Fox Rent A Car - Outside rental car center (across from rideshare pickup)

    Fox Rent A Car

    1.7(688 reviews)
    0.0 miNorth San Jose

    Scam artist alert! Rent a van from Fox and noticed a lot of marking on it hence decided to do a 360…read morerecording on the van. Upon return , the lady as asking me if the markings comes off or not? I go, I dunno know as the marking was already there. I'm so glad I took the video before driving off ! I'm not surprise they are trying to scam tourist but I'm local ... will see how it goes.. Updating to 3 stars as they refunded my $500 deposit!

    I reserved a vehicle through your company for a recent short trip. The price was very reasonable,…read moreand I was originally quite impressed with your customer service when I called in to modify my rental timing. However, a serious concern arose on our way back. I noticed a dashboard alert indicating that the rear driver-side tire was about 7 PSI lower than the others. I pulled over at the nearest gas station to inspect it for puncture damage. While I didn't see any fresh punctures, I did notice an old patch located near the sidewall. My brother, who is a mechanic, informed me that patching a tire near the sidewall is unsafe and makes the vehicle hazardous to drive. When I returned the car this morning, I pointed out the patch to the representative, raised my safety concerns, and recommended that the tire be replaced before the vehicle is rented to the next customer. Instead of acknowledging the safety issue, he immediately asked me to fill out a report and claimed the car did not have a patch on it when it was rented to me. This was incredibly frustrating, as the patch blended in so well that he wouldn't have even noticed it if I hadn't pointed it out. I mentioned to him that since I purchased the insurance package, liability wasn't my concern; I was bringing this up purely out of a dispute for the safety of your future customers. Fortunately, I spoke with a manager before leaving. She assured me that she would pull the car into the shop immediately to have the tire replaced due to the sidewall damage. My frustration with the staff stems from their unnecessary accusations and complete lack of accountability. I have video and photos taken prior to the trip. I pointed out a major safety flaw, only to end up being treated like the wrongdoer. While the insurance I purchased covers the tires, being blamed for damage I did not cause is entirely wrong. Furthermore, it is completely unacceptable to rent out a vehicle that could potentially put customers in harm's way.

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    Every other car rental

    Sixt Rent A Car - carrental - Updated June 2026

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