there really isn't a whole lot good to say about this place. Everybody expects to have minor…read moreheadaches and everything when they go into this office or any kind of department of licensing or motor vehicles office anywhere but in some ways, this one I felt was pretty bad. firstly location. Well, the location itself isn't bad. It's also not great. The entrance is tucked away in an area where if you don't really know where you're going you're probably not going to be able to find it. There's also the fact that the location doesn't have anything like a spot where if you have a bicycle, you can tie up to or something. Another thing is the management of this office seems to be an extremely rude individual. Constantly belittling their staff and regularly being an absolute nuisance, right in front of the individuals who have come in and are waiting. some of the staff aren't much better. The individual that I got was an older woman who barely even looked at me. Let alone spoke directly to me. She kept speaking towards her computer screen, and I could barely hear her. small part to the little safety window thing in front of her. now, maybe I just caught her on an off day but still there was no personality in it and her interactions were very cold and almost indifferent. I mean, I'm not saying need to smile or all that very least they need to be polite and honestly she wasn't. honestly, if there was a better location, I would probably find another place but unfortunately for me this is the closest location that I can find. Also, if you utilize a service like Uber or Lyft, you're probably going to have a little bit of difficulty because there are no pickup spots anywhere near the location. I literally had to cross over towards a bar or something to actually wait for my ride to pick me up.

You like sitting in an office for two hours while the "clerks" open and close their stations to do…read morewhat? If that is you, this is the place. Tried to get a disability card, Dr did what he thought was correct no no you need another piece of paper. So asked the clerk if we have to wait in line once we have the missing doc, oh no we dont do that, just take a number. I call horse pucky on this place. They wont see me again and I am in the car business so I will tell all I know of the professionals at Amsi.

Thank the Lord that this place exists! Vanessa and her customer service skills were truly…read moreexceptional. We visited the State-run location first - what a nightmare that was! AMSI was actually able to help *solve* our problem, not just create more problems for us. Grateful!

I didn't have a reservation but showed up at 8:20 am with a dozen people in line. The line moved…read morerelatively fast and I was out of there in about an hour. The woman behind the counter was very friendly and efficient in getting everyone taken care of.

Crazy! Only one lady helping a full room of people. She was good but I felt sorry for her…read more 'Charlie' wandered around, not contributing or helping. WTH

Everytime I go and renew my tabs, they are always very friendly. They helped out my son about…read morerenewing his tabs before deployment and he lives in Florida.

We drove over an hour to get our son's learners permit. Everything ready to go and they cancelled…read moreour appointment without warning when we were 10 minutes away from them. Wasted time, gas, and energy. He starts drivers ed soon and now we will be the ones left scrambling.

Went to ask a quick question of the person who asks why you are there and gives out a number and…read moreshe rudely just said take a number without listening. They need to get rid of the employees that hate their job which it seems to be the majority of the people who work there.

Personable competent personnel providing a necessary service…read more Clean environment with seating & good "notifications" available.

Saturday at 10 a.m. it wasn't busy, I was two numbers away, waited only minutes. The lady at the…read morecounter was kind, polite, and perfectly conversational. She explained everything clearly, and the transaction took only as long as efficient actions required . Best DOL experience ever!

I moved to Bellingham from Tampa, FL about two month ago, and I am still being told that I need new…read moredocuments every time I go back to this place. It's been about the 5th time I've gone back and today they told me I need another two documents signed and notarized by my parents that live in Florida. To be fair the people working are not bad people, but I really wish they could've just told/given me all the documents I need in order to change my plates and tabs. It takes about two hours for my parents to drive to the place in order to get something notarized and now they have to do it again. Also my insurance runs out in about a week, which is ridiculous because if they just gave me everything at once then I could've probably gotten everything at least a month before. This is also not completely their fault tho, hence why it is a 2 star. Since USPS gave me an incorrect change of address the first time around, and the second one came late as well. I'm sorry to the staff there but this whole mess has made me more stressed than I have ever been during University. Why isn't there like a full list that you can give us to complete? I saw that another review had a similar problem as well, like why? Why would you want us to come back a handful of times? Sorry for the rant but this is my honest review.

We had such a great and quick experience today which I know is quite challenging at a department of…read morelicensing. There was a gentleman a very kind Indian man we didn't catch his name and I wish we could have. He was so helpful and he deserves a raise!

What happened to DOL's?? Already not fun the last time I went(like 4 years ago). Now they suck…read moreeven more. Go online to make an appointment in August and their next available appointment is October?!? So I do the next best thing. Get there first thing before they open. I got there, well a little too early. Thought they opened at 8, so I got there at 745. No one there. Then I look and they open at 9. So I leave and find some place to go to the bathroom and return about 45 minutes before they opened. There were about 7 people in line so I rushed down to be #8. Sat and waited until they opened at 9. A lady comes out and says we have 60 open appointments today, there are no walk ups. She goes through the line handing out QR codes to scan and schedule. Guess what, since I had been on it earlier in the morning it automatically locked me out. People from the back of the line(which was well over 50 people deep were able to schedule and walk into 9am appointments. No signage or any of that. Guess getting up and being early or even being proactive gets you nowhere anymore. Couldn't even renew my license online, don't know why. Just said I wasn't eligible. This system is broke and this whole thing is a joke. So now I will be getting online at 9 am every morning hoping I can get an appointment soon. Good thing my license expires in a few days. They should send you a reminder a year before your license expires and have a scheduled date attached to it. If you miss it, it's on you. But if you make it, well that a way for this dumb system to improve a little better. We're all busy, and though I'd did know I was coming up on expired, no one told me the shit show of renewing. Go back to the old days, or open more facilities. Shouldn't even be a 1 star.

Just wow! Impressive staff!! I just moved from Oregon and worried about the hassle of registering…read moremy car. Brookelyn made the process easy! She's so bright and kind!! They have a nice lobby and great hours! Thank you Smokey Point Licensing!

Update on my previous review: Smokey Point solved my issue by contacting the State and getting me…read morean exception for the license plates replacement fee. Thank you Kimberly for going the extra mile in getting this done! I retract my previous review. Upon further investigation, the dealership left address information off the title application, although they claimed it was complete. It was not, and in the end Smokey Point did everything correctly and solved the issue of lost license plates for my vehicle.

My overall experience at the Lynnwood Department of Licensing today, Tuesday 25 August 2026, was…read moreenjoyable. It was a warm day and opening the front door I found an air conditioned interior. The line was moderately long and as I waited I received a text that I could check-in for my appointment via my phone, which I opted to do. Upon checking in I was given a ticket number and an approximate wait time. Seats for waiting were positioned facing the counters we were served at for the appointment. I was in for a 6 year driver's license renewal and was back to my car by about 20 minutes after my scheduled appointment time. The line moved quickly for the number of people present (from my perspective) and visual-audio announcing for ticket numbers was timely and clear as to which counter to approach. The worker I interacted with for my appointment was professional and clear in communicating. I had a few items on the license that had changed and the ones that could be updated were accommodated. Payment was straight forward and my payment method of cash was accepted. The parking lot was shared between businesses and on the fuller side.

Okay, I don't know why people got a harp on the DMV. In my humble opinion, if you're an idiot, and…read moreor unorganized then I could see why this would be a difficult place for you. If you do what they tell you to do and stop trying to make up your own rules. This is one of the most efficient things in the world. I had a 10:45 a.m. appointment at the Lynnwood DMV. They got me in at 10:38 and I was out before my actual appointment start.. Now that should be a role model for government efficiency. If everything can work this smoothly that would be amazing! Heck the drive-thru line at shake shack by Alderwood. It's 10 times longer than this place.. great job Lynnwood DMV.. David was the gentleman that helped me and couldn't have been more nicer and more efficient than I could have ever wanted.