So thankful for Deception towing. Came out on Easter Sunday and helped us get a car that was stuck…read morein our yard. They did it quickly and were very courteous and patient. Highly recommend them.

Kevin showed up within 15 minutes of my call. He was very professional and courteous. I can not…read moredescribe how friendly and helpful he was. I have dealt with towing companies before and have never had such a delightful experience in my life and I am 71 years old.

My car died on the second floor of the downtown Mount Vernon parking garage. Two tow companies…read moreimmediately said they couldn't do it. Budget Towing came. They couldn't bring their truck up (to big and ceilings to low) so my guy walked up, assessed the situation, called for back up and they pushed the car around the corner and down the parking garage ramp, then down a block to a side street. Now the truck could load and get me to my favorite repair shop, JP Automotive, on the westside. Thank you budget towing for thinking out of the box and not stoping at "it can't be done." Forever my go to! Unfortunately cannot remember the names of the two, really nice, men that helped get this done. But I thank them for their kindness.

We recently purchased a new house and needed help moving an old truck off the property. I called…read moreBudget Towing and they had the truck off site a couple hours later. We will definitely use Budget Towing again in the future.

Christian's Towing truly got me out of a muddy situation--literally! I'm so grateful they were…read moreavailable to take my call and quickly dispatch help. They were friendly, fast, and clearly knew exactly what they were doing. My car was stuck in the mud on NAS Whidbey Island, and they managed to get it out without a scratch. Highly recommend their team--professional and reliable when you need it most!

Christians Towing saved my life tonight. My car was stuck about a foot deep in the mud behind my…read moreown house. How did I get there you ask? It's called being a Good Samaritan, a lady in the car with two kids was stuck back there and I used my car to push them out (not my smartest choice). After her car was free, I noticed mine was then stuck and to my surprise she just drove off and left me sinking away. The sun went down and I knew my Chevy volt had met its maker, Christians came out in about 10 min and dragged the cable that seemed to go for an eternity. A few feet and my car was free to go, the guy was super cool and the price was fair being that it was after hours service. Thank you to Christians and to the lady who left me for dead... I hope your cat sh*ts in your cereal.

My fuel pump gave out on my way to work this morning, so I looked up the best‑rated tow company and…read morecalled Eric. He answered right away, was super friendly, and even told me to check around for faster options, which I really respected. When my husband and I couldn't get the car running, I called him back, and he handled everything while we were both at work an hour away. We trusted him with the keys, and sure enough, less than an hour later he called to say the car was already in our driveway. Eric was quick, honest, and easy to work with -- highly recommend.

Prompt friendly service. Picked up the vehicle and delivered it to the repair shop for us.read more

I was a little nervous about getting my car repaired here because of the bad reviews…read more Main Street Collision worked well with my insurance company and the repairs looked great. They even washed and vacuumed my car before I picked it up. I would use them again.

My issue got fixed in a timely manner. I had to return for additional service but they were very…read moreaccommodating.

My experience with Gateway has been nothing but stellar. I have used them for oil changes rather…read morethan going to my dealership. And what I experienced was NO pressure on needing to change and cabin or air filters every time! I asked about them and they said they didn't need changing. The dealership pressured me EVERY time to get new filters. Last visit was for a Cooling system fluid flush and they changed the filters then, all at a reasonable cost and time frame. Avonly at the front counter is personable and friendly. On one occasion where I chose to wait for my car I watched her help customers and take calls. In one instance a caller wanted some sunroof help. She explained that they didn't service sunroofs. She referred them to another place that does and told them if they couldn't find help there they would take a look at it as a courtesy to see if they could help. Another example of their excellent customer service was after I had paid I happen to mention the spoiler on my Sante Fe hatch was loose and a nut had come off that secured it. She and another technician came out and in less than 10 minutes had it properly back on and checked all fittings to make sure it was safe. (no charge) I miss this kind of hometown service. I will patronize them and share my experience with others looking for the same awesome treatment.

I am absolutely grateful for the wonderful customer service given during my car emergency, from the…read moremoment I called about availability to the point the service was complete. They were extremely kind and compassionate and got me in and out thankfully, they stayed true to their word from the start which I appreciate the most and their communication was definitely top tier. Not to mention the service itself, they repaired my car and got me back on the road as promised even with their busy schedule. I am more than satisfied with the highly professional service I received while here on a very stressful day for me.

My BMW needed new rear brakes and I brought it to Jeff for replacement. I picked it up this morning…read moreand was pleasantly surprised that the bill was half of what I was expecting! After inspection, there were fewer parts needed! Excellent!

After realizing we had a screw in our rental car's tire on Mt. Erie, we ended up coming straight…read morehere as this was the closest auto body shop. We just asked if we could switch the tire ourselves in their lot in case of any issues, but Jeff and Taylor so graciously offered to switch out the flat themselves (for free) to eliminate any further risks and incidents that could come from us switching out the tire ourselves. We are truly impressed and grateful for their quick and friendly service and wouldn't hesitate to recommend them for any auto needs! Their two cute pups roaming around the property during the tire change were also a big plus!

I am writing this on behalf of my mother in law. She has been a long time customer here and never…read morequestioned the service. She recently brought her car in for an oil change and they brought up a few other items that she should take care of, one of them being her brakes. The CSR gave her a form that listed she needed pads, rotors, and calipers to the tune of +/- $1,800. Thankfully my son was with his grandma and the suggestion of calipers struck him as odd. I am a mechanic so they had me take a look at the information provided. The Burlington Automotives mechanic that did the inspection on her car did call out her brake pads(and a few other small service items), but did not call out rotors or calipers. I did a brake job on her car and, indeed, it only needed pads with the rotors being perfectly smooth and within spec. The calipers were also in great shape with the dust seals still attached, no cracks or anything like that. We went to talk with Louis, the Store Manager, and he first said that pads and rotors are often changed together and thought it was weird the mechanic didn't call out the rotors. I stated it was because the rotors are fine. I asked about calipers and he went into a story about them potentially seizing if there is wear, again, not called out by the mechanic and the dust seals are in great shape. He then said that the CSR was "new" which is a cop out. If the person is "new", they should have oversight and that still doesn't explain how the mechanic got it right and the CSR got it wrong. When I asked what thier policy is for the hand off of information, he said the CSR should take exactly what the mechanic says BUT rotors and pads go together because It can cause uneven wear, we also dont turn rotors, we just go new. It is a real shame because this sort of things gives all mechanics a bad name. To be clear, the actual mechanic's report was on point and I think he was a fine mechanic. The CSR and Store Manager, though, should be ashamed of themselves At the end of the day, they tried to screw an old lady out of a bunch of money. Louis barely apologized, trying to make every excuse he could to get out of admitting they wronged her. They didn't have her best interest in mind.... do they have yours?

Superb service, excellent customer service ! We are…read morefrequent flyers at Burlington Automotive and trust their entire staff !