I've shopped here before and purchased shoes and sunglasses that I really like. However, this…read morelocation is now permanently closed. Save yourself a trip!

The customer service was excellent! I will certainly return…read morewhen needing a pair of shoes. Great Job!

If I was allowed to write a 0 star review, this is the one time I would do it. My gift card was…read morefraudulently used by a random woman in California (which was shown to me by the manager working there) who had used 15 different gift cards for a total of $681. Nothing was able to be taken care of on the spot which is somewhat understandable, but days later my claim was denied. I was in absolute shock upon receiving this email. So because your system isn't able to prevent fraudulent theft of your gift cards I am left without my gift card funds? I've been shopping at Nordstrom since I was in high school 20+ years ago and I have always like Nordstrom Rack and Last Chance, but I mean this when I say this, I will never go there ever again or any of my family until this is resolved.

This was my second visit to Nordstrom Rack. For a Tuesday morning it was very busy with customers…read more If you take your time shopping to really look for some real bargains you will find them. Whether it's clothes or shoes or whatever you will find it. I do have to admit I really browsed around more this time than on my first visit. Paying attention to their clearance sign is suggested. A lot of items are marked down from there original prices. Today I was able to find me some nice shirts and let me tell you can't go wrong looking for shoes here. Today was a good visit. The area is very busy so be careful driving around as there are plenty of other places to shop, so driving around can be tricky. My suggestion is to come here during the week days if possible. It's well stocked and for the most part pretty organized.

I visited this store to check out the newest styles and see how various shoes would fit/look on me…read more I was greeted by a very friendly sales clerk named Aspen. Over the course of what was probably an hour, she helped me try on almost every shoe in the store. She offered very helpful tip and information on how to better understand the fit of the shoes. As I began to narrow down the options of what I wanted to purchase vs what I was just there to see, Aspen was so patient and ready to assist. Because of the wider selection online of colors and styles, she helped me to place my order online at the store for delivery in a few days. I appreciate her generous help and am looking forward to receiving my new shoes!

I went to the Fashion Square location of Rothey's as I had never owned a pair and wanted to be sure…read morethe sizing was correct and also to see the full store of styles etc. When I walked in I was greeted by Channel and I told her I was interested in trying the drivers. She brought out my normal 9.5 size but they were a bit too big. She then brought out a 9 and they were perfect. She was so helpful and I could tell she really loves what she does. I ended up buying 3 pairs of the drivers in different colors and I will definately go back for other styles. The in store experience was VERY refreshing. I also received an email from her thanking me, which was a nice touch!

Road Runner Sports is located in Chauncey Ranch Commerce Center. Even though I had just purchased…read morea new pair of athletic shoes, I have been wanting to get my feet evaluated. There were two customers ahead of me. I looked at a few items in the store and was helped in about five minutes. I was measured for an insole. Staff heated the insole. I then stepped on a piece of equipment that would mold the insole to my foot. Staff were super helpful. She had me try on some slight compression socks. Once the insole was ready as well as my results, staff got me a pair of shoes. She placed the insoles inside and had me try them on. They felt so good. I was on a time crunch so I had to leave shortly after that. Staff sent me the foot evaluation results to my email. Interesting process and good to know the results. Shared parking lot.

Extremely friendly staff and very knlwedgeable. A bit pricey, but they do several tests to ensure…read moreyou get the perfect shoe for your lifestyle or interest. Great selection! I signed up for the VIP program, so saved a bit of money which is always great! Special shoutout to Shannon for taking care of us!

My second visit out to this location was totally an adventure. I liked the level of service given…read moreto me by employee James, that I had to return for that reason. I will not lie, it is quite a long drive from home, so use MapQuest to help navigate a decent path there. New Balance Factory employee James was very thorough in helping me find what my feet needed for my line of work. My selection was a great fit and was also on sale. This location has a variety of shoe selections but a limited clothing and active wear in stock to choose from. Receiving a discount of 2 pairs of shoes made up for how far this location is from home. I look forward to my next visit in the near future.

I recently had an amazing visit to the new balance factory outlet store. I was looking for the new…read more1540 I used this shoe about three years ago they. They discontinued it but remodeled it and came out with the next version now a wonderful assistant named Lorraine helped me out and I needed a lot of help. I have a super wide foot. She help me navigate different styles and sizes after measuring my feet now we finally figured out a size and a width, and she helped me cause I'm gonna have to order the shoe. At the register, I was pleasantly surprised that I got a large discount off the shoe for a sale they had running in the store. And Lorraine was quick to let me know I qualified thank you so much. the young lady who helped me was fabulous And I had a question about my arches and she directed me to a nice insert that I can put in and she reminded me that I have a number of days that I can try out the shoe and even the insert and bring them back if I have a problem for a no charge what a great experience fantastic Help from Lorraine five stars.

Evan and Connor were so helpful! They helped me find the perfect shoes! Thank you guys!read more

I had a wonderful experience today back to school shopping at Journeys…read more Bentley was my sales associate. She welcomed us with a smile and was very helpful helping my daughter make a shoe selection. She also added on socks to the sale. This high school teenager is going to be an epic sales person!

Rude cashier. Purchased 5 items got charged for 6. She also didn't know what the percentages were…read moreon sale items. She had to yell across the room to the kind associate who greeted me. Also didn't buy anything cheetah except for a bathing suit for my step daughter also charged for a cheetahlace cover ? Purchased two dresses a cardigan , bathing suit for daughter and a bra for daughter. I need a refund on items I did not purchase. Tried calling the store around 7:25 p.m. but unfortunately no one was picking up. I can be reached directly at rialandero0@gmail.com |Mobile 623-213-9970

Worst customer service ever We bought a swimsuit that had…read morethe Security tags still attached Had to drive from surprise back to this location to have them take it off I asked if they could discount my swimsuit for the inconvenience and he said no I had to drive 30 minutes out of my way back to the store so they can do their job and remove the security tag

Just rented a tux for a wedding I'm in in Nashville, Tennessee. Diego was incredibly helpful; took…read moremy measurements and helped me locate the nearest store to my hotel in Nashville for pickup. Royce was also awesome. Fast and friendly. Highly recommend this spot and will be back for sure!

Excellent Service! Personal attention and excellent…read moretailoring work that results in a perfect fit everytime! I'm 6' 2" and 240 and they make even me look great! Constantly getting compliments (from females) on how great I look.