We were a bit hesitant at first to use a mobile service for such a major job, but R&R Mobile Auto…read moreBody completely blew us away! Our vehicle had a broken hood, damaged fenders, and complex engine issues, but they far exceeded our expectations.The very quick response and quality of their mechanical and body work is absolutely excellent--everything looks and runs perfectly. On top of tackling both heavy collision and engine repairs, their pricing was very reasonable, and the turnaround time was incredibly quick. If you are on the fence about a mechanic or body shop service handling extensive damage, trust R&R. They are professional, efficient, and do top-tier work right at your convenience!

I would never hire these guys again, or recommend them to anyone…read more There were many red flags and I'm kicking myself for overlooking them at the time. 1.) They were available to come out immediately. Despite later always being too busy to finish their work. 2.) The amount they quoted on the phone was doubled when they came onsite. $450 to $900 3.) They didn't ask for a paint code before starting work. 4.) They only took payment in forms that can't be refunded, like venmo and zelle. My complaints with the work: They used a plain black paint on a car that has a black with metal flecks. The difference in color is obvious. They didnt resolve all dents we discussed. They said they would come back within the next couple days to finish. After a month of many many follow ups in text and on yelp, they still have never come, and at this point I'm sure they never will. Don't use R&R Mobile Auto Body. I'm sure he will reply to this with something like 'Sorry for the inconvenience. We been short on staffed, we are now getting back to normal if you can reach back out to us...' Like they do to other similar reviews from other people that were ghosted by them.

Had three different vehicles repaired here. Outstanding work, service and fair price. Highly…read morerecommend.

Friendly and professional. Easy to schedule and the work was completed quickly. The did a great job!read more

R&D did a great job on my vehicle. They were willing to repair my car versus replacing several…read moreparts and it saved me quite a bit of money. The car looks as good as new and I will definitely use them again if the need arises.

R & D repair did an excellent job repairing an essential piece for proper airbag release on my car…read more They were pleasant, patient, professional, caring, and thorough. Also did a fantastic job replacing our foreign car's bumper. Thank you very much. We will definitely return.

Just got my new Rav4 painted here and I couldn't be happier with the results. The work is high…read morequality and Daniel asked lots of great granular questions and offered advice in the initial phase that really helped make it a standout project. Excellent price too!

I have brought this business 4 automobiles (2 of them twice) for autobody work. They did an…read moreoutstanding job each and every time. They provide reasonably prices and the work is completed in an acceptable amount of time. I will continue to use this business for a long time to come.

I walked out the customer services was horrendous. Only one guy was working and he was very rude.read more

All went well. Only problem was they didn't keep me up dated on repair status…read more and parts needed.

A few months ago my car got into a minor fender bender with my garage door. The garage door won! My…read moreinsurance company recommended Crash Champions and from day one my experience was TOP notch. I was able to schedule an appointment online. The repair tech / professional was very clear about expectations and timeline for deliverables. The checkin process was quick and my rental car was delivered to the repair shop which was so convenient. Once my car was done the rental drop off was the same. Very convenient. It was literally a one stop shop... they did all the heavy lifting... literally. There was a little delay on the part which was not unusual but the repair tech made it clear he tried to find the best price and soonest delivery. I appreciated the professionalism of the entire staff. A++

horrible people horrible attitudes was not satisfied. Left my car dirty on the inside. Took over…read morethree months for my car to even get fixed because the mechanic wanted it totaled. I'll be back with his name to write a worse review about him. Don't ever fucking take your car here.

Work was amazing - better than new bumper covers on our 2016 Lincoln MKZ. Worked with Mike Turner…read morewho took good care of us.

I rarely leave negative reviews, but this experience wasted my time…read more I used K&W's online photo estimating system, submitted pictures of my truck, received an estimate, and scheduled a repair appointment. They sent me a confirmation email for a 9:00 AM Saturday drop-off, and then even sent me a reminder email the morning of the appointment. I arrived on time, but the employee arrived about 10 minutes late. She initially couldn't even find my appointment. After looking it up, she told me they were actually booked for the week and asked me to come back the following week. If your online scheduling system can send confirmation and reminder emails, someone needs to actually manage those appointments. Customers shouldn't have to take time out of their weekend only to be told the appointment they confirmed doesn't really exist. I can't comment on the quality of their body work because they never gave themselves the opportunity to earn my business. Unfortunately, after this experience, I took my truck elsewhere.

Please read the negative reviews and STAY AWAY!!!! First off... they take way too long to repair…read moreyour vehicle. I took my sons BWM in to have repairs done the the front end of his vehicle. With the exception of the front head lamps, the vehicle was completely drivable. the vehicle was driven from the stafford virginia office to the shop in Falmouth virginia, and there were no mechanical issues reported. They had the vehicle for over a month. When my son picked the vehicle up on a friday he noticed a loud grinding sound coming from the front of the vehicle. He recorded the sound and sent me the video. As a precaution, I had him return home and park the vehicle. We tried to contact them the next day but they were closed. When I personally inspected the vehicle I noticed that the left front brake pad was literally sticking to the rotor. We took it to another mechanic for and inspection and the mechanic said he could not remove the tire because one of the lug nuts was not removable. After a visual inspection the mechanic stated that it appears that the caliper on the left had been tightened so tight that it was destroying the pad and rotor due to the tremendous of heat being generated. I took the vehicle back to PRO Tech on Monday and the the manager on site immediately began to shift the blame. He claimed that this was the result of months of wear and tear, even though they drove it at least 12 - 24 miles, and did not report a single issue. None of the other brakes have any problems. They all have over 50% remaining on the other brake pads. Additionally the "NEW Bumper" they installed is defective. The door that is used to access the toe hook in the front, is already falling apart. Again, the manager claimed that this is normal (I tried to post a video, but the file is too big.) Even if this was normal wear and tear, the mechanic should have identified this in his inspection or when he was driving it. The sound is way too obvious to ignore. Very unprofessional, poor craftsmanship, no quality control.... USAA should remove them from their list of approved vendors ASAP!!!!!

I had an awful experience with Pro-Tech Collision Center located at 171 Garrisonville Road,…read moreStafford and would not recommend the business to anyone. My vehicle was rear-ended, I had to get an inspection and written estimate for repair. My auto insurer referred me to Pro-Tech Collision Center, LLC at 171 Garrisonville Road and stated afternoon appointments were available on May 29 (Memorial Day), and I asked since that Monday is a holiday the business will be opened? I was told yes and given an appointment. I arrived at the business on May 29 to find a sign posted, closed for Memorial Day holiday. I advised my auto insurer of the same, and received an apology that if the business was closed the system would not allow an appointment. I wanted someone to come to my home to perform the inspection and estimate of repair but was told that was not possible. I requested to go to the next closest collision center and unfortunately there wasn't one. I had to return to Pro-Tech Collision Center. I received an appointment for a different day. I arrived at the business, the receptionist stated she did not have my name for an appointment and she kept typing on the computer. She finally found my name and my statement that I wanted someone to come to my home for the inspection and estimate; than stated the auto insurer does not make appointments because that is the job of the business. After that mini-drama was over, the receptionist handed me a tablet to complete registration. I completed the registration with the exception of the last question, which asked "how do you want to be updated on your repair text, telephone or email"? Those were the only choices so I did not select any because the business is not setting up the repair, I was and would have the ability to contact the repair place myself. If anything additional is needed, the repair place would contact either me or the adjuster to address any matters. Also, I did not want my information to be shared with anyone else that would bombard me with unwanted text messages, telephone calls or emails. I said the same to the receptionist and then to the person performing the inspection. There was no reassurance about my assumptions for declining to answer the last question and no other options were made available. It was select one of three methods for updates or forego the inspection. Since I did not and would not answer the last question, I was denied service. The entire situation was petty and a horrible way to run a business. Stay away from Pro-Tech Collision Center and their antics.

I went there yesterday looking for an item for my car and didn't find it, but Charles led me in the…read moreright direction to find it. He is always very kind and helpful. He went out of his way to get a spot off of my car. It was something he certainly didn't have to do, but I truly appreciated it. I recommend this business for whatever automotive service you need.

My sunroof was stuck open, and I was not sure I was going to have it fixed after the quote I…read morereceived from the dealership. I took my car to Charles County Auto Body, and they gave me a great estimate for the work. Not only did they do a fantastic job, but they were very honest and saved me another $600 from their initial estimate. Highly recommend!!

Sent Ralph my valve covers and oil pan to get cleaned up due to a lot of burnt oil and sludge. I…read moretold him no big rush but the turn around time was super quick. I have no complaints. Look forward to sending more of my work your way. Thanks again

Went all over the DMV no one did honing/boring for our RM125 dirt bike anymore. All the shops sent…read moreus to Ralph at the Restoration Shop in Stafford, VA They are the last of the machinists anywhere around and I'm so glad they are, and we found them. Ralph was so easy to talk to and completely went over everything that needed done also sat us at his desk took his time to show us things on the internet about our bike. He went over and beyond to walk us through step by step. He would call as the process went along, explained everything in detail to me. Price was super fair and when I picked the part up, he had to do more then he quoted me in price but instead of not doing it because I didn't pay for the extra, he did it anyway. The part we received back from him looked like the day the bike was bought. I will and would recommend his shop to anyone that needs work done. You won't find anyone like them in this shop. Oh, he also printed us out step by step instructions on how to do the break in process. Thank you, Ralph and your partner (sorry missed his name), couldn't have asked for more, great customer service!! This is a 1989 bike, looks brand new and was done in a timely manner... Again, THANK YOU, we will meet again I will use you form here on out.