1. Skinner's Auto Wholesale

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    Madera, CA

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    Skinner's Auto Wholesale

    3.0 (2 reviews)

    Services - Skinner's Auto Wholesale

    Auto loan

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    6 years ago

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    11 years ago

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    OneMain Financial

    OneMain Financial

    1.0
    (2 reviews)

    I honestly wish I could give them 0 star.. we been going back and forth with documents.. On…read moreThursday I get a call from Savina saying that everything looks good and would like me to come in to sign some documents before they can release the funds.. I told her that I can't cause I'm a long haul trucker and it will take me 8 days to come back.. My truck broke down in Tehachapi my truck will be in the shop for couple of days.. I called Savina yesterday (Monday). Set up an appointment for today.. All she asked for was to bring in my DL and debit card.. Nothing else.. So I had an appointment for 10:30am on Tuesday. At 10:00am when I was ready to go I get a call from Savina saying that she needs a form that shows that the request for extension from IRS is approved.. seriously??? She's the one who told me that she has everything she needed from me. At the last minute she calls me for another form..

    My agent I was assigned to was Abe. He lacks training and customer service. I had an offer for an…read moreunsecured loan and a secured loan. I called in several times being told Abe will call you back because he's with a customer and your agent, 5 days later still no call back. I finally told the branch manager on the phone about the issues I was having. She let me know I was approved for both loan types and promised a call back from Abe in an hour. Finally he called back and shared that he can only move forward with the secured loan as I wasn't approved for the unsecured loan. I ended business with them that day and they'll never get my business again due to the shady feeling I got from Abe.

    Lithia Nissan of Clovis

    Lithia Nissan of Clovis

    2.6
    (414 reviews)

    The staff here are very polite. Nice establishment , but, watch how they word things and dont be in…read morea rush like i was. I want to apologize to the financial manager for turning rude near the end of our conversation and appreciate you staying professional. But on the other hand do not appreciate how the contract and add ons were worded to me upon purchase(my fault for not looking closely at the price of "accessories") . Beside that they have been wonderful to work with. And so far have held up what i am paying for. (2022 toyota tacoma 4x4)

    I received their email of $1500 off. I work all day, so i decided to reply to the email from their…read moreInternet Sale Specialist who invites me for a test drive. One Internet Manager and one Internet Sale Specialist in the email with me. Ask - Answer and i got their quote for a Nissan Kicks SR Premium Package. It totally different, like $7000 more for the OTD Pricing from the website. I just gave up and they ask how much i expect. I just show them the pricing from their " own website ". I did not low ball anything. So they agree and ask me to come to the Dealer soon because incentives from Nissan end today, April 30. I hard check my Credit to pull up the Interest rate. After that was what i waste my time and also lose my money for taking the shift off, hard inquiry my credit score for nothing. I went to the dealer and sat with sale guy. And then the Sale Manager came over and tried to get me any pricing up north. He said he can only give pricing right now. Come on, your sale team member agree that OTD and invite me to come to do paper. That is ridiculously amateur. The Sale manager agree with that and left again. He came back and wanted to knock me up with a higher price. I said no but eventually i agreed to round up the number and do the interest that my bank provided me but with their lender. He left again. Third time , he tried to play words with me like your number you show is net price before tax, bla bla bla. Look at the photos i attach. Advertise Pricing that company show $26750 , tax and fee show $2945.97. Sum up the 2 numbers will come out to $29695.97. He wanted to play words with me like $29695.97 is the net pricing with tax and fee , and wanted to add $2945.97 one more time. I was tired with this guy, no respond and decided to leave. For the whole story, i did not low ball their pricing. Whatever their mother company want to sell , i agree to pay for, but when i come to the dealer. All dramas and traps. Even when the sale team member agree with the OTD pricing. You still have to deal with their sale manager with all bs reasons. ONE MORE THING: THE CAR IN REAL IS NOT SIMILAR TO THE ONE THEY ADVERTISE. THE WHEEL LOOKS DIFFERENT FROM THE ONE ON THE WEBSITE EVEN THOUGH STOCK # IS SIMILAR. I GUESS THEY SWAP FROM OTHER MODEL FOR OTHER CUSTOMER. SO WHOEVER BUY THAT CAR AND DO NOT PAY ATTENTION OR CHECK CAREFULLY, WILL END UP BEING A LOSER. I ASK AND THEY BLAME TO THE THIRD PARTY THAT TOOK PHOTOS OF THE PICTURES.

    Clovis Volkswagen

    Clovis Volkswagen

    2.8
    (81 reviews)

    I am both dissatisfied with the service department at this dealership and the 2015 VW Golf…read moreSportwagon that I purchased from the Michael dealership in Fresno. Their service department moved to Clovis... In the past year, I have spent over 7,000 on repairs for this vehicle. Many are the result, I am sure, of the substandard vehicle. Many are the result of price gouging - how does a car need so many repairs in terms of leaks when it is being serviced faithfully and having multi point inspections each time? How do they miss such crucial issues? The service agent recommended that I purchase a new car, as my particular model is known to have these issues at the mileage that I have now attained - 132,000. I will keep the car for a while longer, but have it serviced elsewhere. I am pretty sure that I will end up not paying this much moving forward and have better outcomes...and if not, I will follow the advice of this particular service agent.

    Our recent purchase experience with Volkswagen of Clovis was frustrating and concerning in several…read moreways. I'm sharing this in hopes that dealership management will review the situation and address some of the issues that occurred. Before visiting the dealership, we negotiated the majority of the deal via email. We specifically asked whether they could match the $5,250 manufacturer bonus being offered on the 2025 model year vehicles (the previous model year). After reportedly speaking with the general manager, we were told the best they could offer was $3,900. Based on that information, we agreed to move forward and drove 50 miles to the dealership with our two toddler boys, expecting to sign paperwork and be in and out quickly. Instead, we spent about four hours at the dealership after being told their network was down and they were unable to generate the paperwork. What made this more frustrating was discovering that the very next day the dealership began advertising $5,000 discounts in addition to the manufacturer bonus on the same model year vehicle we had just purchased. That raised questions about the information we were given during negotiations. The financing portion of the process was also concerning. We have excellent credit, yet we were placed into a 7.79% loan. We were told the lender only provided the dealership with a $200 incentive, but the same financial institution was publicly advertising rates around 4.19% at the time. Because the rate didn't align with our expectations for our credit profile, we refinanced the loan ourselves within a week. Another issue during financing was that we were told our interest rate could potentially be lowered if we agreed to purchase the extended warranty and GAP coverage. We declined these products, but tying loan terms to the purchase of optional add-ons felt inappropriate and concerning. There were also several operational issues. We were told the detailer was not available that day, which was surprising given that it was a Saturday and the last day of the month, typically one of the busiest sales days for dealerships. As a result, we drove away in a vehicle that had not been properly cleaned, including sticky cup rings left in the cup holders. Finally, we were supposed to receive two keys, but were initially given only one. After going back inside to ask for the second key, we were given another one. However, after we drove the hour back home, the dealership called to inform us they had actually given us the wrong key entirely, belonging to a different vehicle. We have now gone almost a full week with only one working key and will have to spend additional time driving back to the dealership to correct the mistake. Overall, the experience involved miscommunication, delays, questionable financing transparency, and several preventable oversights. Purchasing a vehicle should be a professional and straightforward process, and unfortunately this experience was anything but. I hope dealership management will review these issues and reach out to address the situation. A good-faith effort to resolve the inconveniences and concerns would certainly go a long way.

    Skinner's Auto Wholesale - car_dealers - Updated July 2026

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