The food was absolutely delicious. I just wish the customer service was a little more respectful

Horrible service. Always a long line. Place is not very clean. They have put up a curtain now so you can not see them preparing the food. That really makes me wonder. Also if you use a gift card from there you have to keep up with the balance. I tried using it tonight and they asked me how much was left in the balance. I wasn't sure told them somewhere between 8 and 9 bucks. They told me I had to tell them which one. I had no idea. I asked to speak to someone other than the manager and was never given a name. I was dealing with the manager through this ordeal. Unbelievable read more

I love fried seafood but because I don't want to die of a heart attack in a year. I've only eaten here twice. Every time I see their sign though, my mouth waters. Great, cheap, fried seafood fare with the necessary side of fries and coke. read more

I haven't had food from here in over a year and couldn't remember why but after yesterday I defiantly remember lol. So the shrimp are not "jumbo" and it's stated on the menu. The Mac and cheese was sooooooo bland and as a culinarian I was very annoyed that a basic dish couldn't be fulfilled. The portion size for the sides are more like samples and not side items !! Omgg they were so small I swear I thought I accidentally ordered a kids meal and had to check my order read more

Had a simple Skrimp Po-Boy. Plenty of Skrimp and lots of flavor. Restaurant was clean and staff was very friendly. read more

Skrimp Shack - Skrimp Po-Boy and fries. - Seafood Near Me - Hampton, Virginia

Great food at a reasonable price. We go there for lunch about once a week. The employees are very courteous and keep the place clean. Even when they are busy it is only a short wait for your food and it is always hot. read more

I've been a huge fan of Skrimp Shack ever since I've moved to Hampton Roads, but had never been to the Hampton location. The service was quick and the staff was friendly. Unfortunately, we ordered take out and our order was incorrect, twice. When I did get my food, my bun was moldy. I will be back to Skrimp Shack again, but most likely not the Hampton location. Hope they get better! read more

A must try. I ordered the Skrimp and whiting. The Skrimp was delicious, and the catfish was just as good. Dined in with 3 other people, that ordered a variety of other dishes, and they enjoyed their meals just as well. I highly recommend topping off a meal with an order of hush puppies. You won't regret it. read more

My order is usually messed up, but the service is normally very good. Today it was a total swap. The order was actually correct! Overcharged me for hush puppies but I'm not made about 99 cents. Employee Carl...needs serious customer service training. I usually get my haircut next door then pick up something for my family. I will now reconsider this until the owner/GM contacts me. read more

Food was on point. I order three skrimp and catfish dinners. They came with a side and a drink. Seasoning was good and it had some crunch. My family enjoyed it, even my 5 kiddos (6 & under). I would definitely recommend and go again myself. Thanks Skrimp Shack for hooking it up! read more

Great food, hubby and I had our first outing in the warmer weather. Truly a treat!! The Skrimp Po Boy and Skrimp and Catfish Po Boy were awesome!! They really hit the spot!! Also had the banana pudding and brownie - hubby liked banana pudding, I was not a fan. We both liked the brownie though, so a win!!! read more

Ordered a Skrimp basket. My hush puppies were very hard and they were out of sweet tea. I was hoping to have a better meal.

Shrimp shack was a pleasant surprise. I was expecting it to taste like any other fried seafood basket but their breading has a distinct ingredient that makes it taste so much better than anywhere else. My friend and I shared a shrimp combo with hush puppies for lunch and I still had enough to have for dinner! Just an FYI, if you microwave leftovers that have breading, put a glass of water in the microwave with your food and it will not heat up soggy! read more

I came here earlier today with my family. I'm not a seafood fan, so thankfully they had chicken options! I had a spicy chicken sandwich with fries and it was amazing! You get a huge size of food for the price! Plus everyone in there was super friendly. And the place is clean! Loved it. Will have to come back when I visit. read more

Great, I found this place just as I found out my cholesterol was high. This place is fried fish/shrimp heaven. Always perfect, consistent and perfect. Sides are great. I'm not a dessert guy, but looks like homemade cakes. Wow. I'll have to try the grilled options... darn it, cholesterol. read more

Great food. A lot bigger than the store I am used to in Yorktown. Quality was still the same though. Wasn't too busy at the time I went, and service was fast as usual. Friendly staff. read more

I stopped in this place as my buddy was hitting up the ABC store. The place was fairly busy and the prices seemed modest. I decided to get the fat flounder sandwich. It was the best flounder sandwich I've ever had! Can't wait to try the other items on the menu read more

I am not a native of the Hampton Roads/Tidewater area, so we wanted to try something that we wouldn't have in our city. So when I heard of a seafood fast food restaurant? I thought, wow, this is going to be good, turned out that Shrimp Po Boy touched my soul!! But the location on Mallory needs music playing, just to set the mood. read more

Perfect addition to Pheobus! That sauce on the po boys... whoa.. I could live off that alone. The inside is down to earth and fun. The staff has always been friendly to me. I usually just call and order then pick it up. TRY THIS PLACE! read more

Their grilled Skrimp tacos are a great healthy choice. I enjoy coming here after a long day at work with my family and enjoy some fresh delicious seafood. We are Always greeted with a smile and they get your food to you fast. You can choose to sit and enjoy the company of your family or take it home and have a movie night! read more

Some of the best good around! Never greasy always fresh! The fish sandwich will make a bad day turn to great!!!! Not pricy at all because it's worth it read more

Great food and service every time, the shrimp and crab po boy never fails me I can greatly appreciate how authentic and fresh the crab meat is every time. Get the po boy sauce on the side but that's just my opinion, but a great place to get some quick, fresh and tasty seafood read more

Food is good the service is okay. Cashier and whoever answers the phone needs customer service etiquette. Coleslaw should not be packed with hot fried foods in a closed in container. Duh. Oh the crab meat po boy is a rip off it's hardly any crab and it's claw meat. read more

Wow! Amazing food to match the amazing customer service! From the time we walked in until we left, I observed the staff greeting every customer and checking on them throughout our visit! The GM Suna was nothing short of outstanding! She didn't skip a beat! My favorite on the menu was the, Skrimp Po-Boy & Chowder and the Lemon Pound Cake was delicious...I also tasted the Whiting Sandwich, also very tasty! Thank you for the experience, we will definitely visit this Skrimp Shack again! read more

We ate here during a trip home for Memorial Weekend. The staff was nice and it's overall clean. The food was just okay....the sweet potato fries were the best!!! I expected the seafood to be fresh since it's right by the ocean but it's not. If I go back it'll be for the fries. read more

We've been to a couple of the Skrimp Shack franchises but this one is by far the best. The staff is hands down one of the most personable and Suna is an absolute delight. Thank you Suna for making our dining experience an experience. Mega blessings....Wilson and Denise read more

Great food for reasonable prices! Get your seafood fix in a causal but clean setting. The shrimp and catfish po boy was excellent!

I got the shrimp po boy and asked for it to be dressed. They had no idea what I meant. The shrimp had no flavor and it was on a sub roll, not French bread. Worse po boy ever. $15 for the combo and the Mac n cheese was so small and also lacked flavor. read more

Omg! This place was amazing! Fresh Seafood, Wonderful Customer Service! & They don't take forever to bring out your food. I'm so happy I found this gem in the neighborhood. Might I add; the restaurant itself was VERY clean and so were the restrooms! Thank you for the pleasant experience read more

Skrimp Shack - Skrimp & Crab Meat PoBoy with Collards for Me! - Seafood Near Me - Hampton, Virginia

Wow. Fantastically fresh and perfectly seasoned shrimp and catfish po'boy. 2 easy miles from Buckroe Beach so makes a great combination! Nice people too! read more

New process due to Covid 19, Call and place your order than pay over the phone(Not a problem). Get to the restaurant to pick up my food, the young lady at the cash register "Who's supposedly the manager" doesn't have one gloves or a mask which is one problem given the climate and what's going on right now put's my order down with a attitude I look in the bag and there's "Tarter Sauce" which I Requested Cocktail sauce. She then begins to try and nickel and dime me for cocktail sauce which I requested first when I've already paid almost $20 for 2 sandwiches and proceeds to get a attitude. I comeback in with the 2 quarters and wait while she goes off doing something with her iPhone charger for a couple of minutes while I'm standing there waiting I place the quarters on the desk beside the bag of food. She finally decides to comeback and take the quarters then put the cocktail sauces not in the bag which is right there where she put it at first but on the Counter. Stay clear away from this place. If this is the kind of Customer service coming from a supposed "Manager" and this resteraunt is so hard up for money that they can't put the standard condiments items in the bag for a already priced up fish sandwich along with giving the paying customer attitude I have never seen something like this from a place that was once good. read more

First experience we dined in went well. However, my second experience with this establishment wasn't well at all. It was a to-go order. I should have looked at my order prior to leaving, but I didn't. When I got home I noticed that I didn't have any shrimps, which I should have had 8 because I ordered the catfish dinner. Also, the way the packaged the food was wrong. The foam container the collard greens were in was punctured and caused the juice to spill out on the food. The mac and cheese were horrible and had two different shells, which appeared they just put something together after running out. I let her know that too and instead of getting the mac and cheese I'll get green beans. I called the store and let them know what had happened. I was put on hold; then, the person that took our order came back and said she said you can come back and she will give you the shrimp. I'm thinking like duh, I paid for it! I didn't get a sorry for your inconvenience, now I have to make a 20-minute roundtrip again because they forgot to do something. When I got there the manager said here is your shrimp and greens. I was supposed to get collard greens and green beans. Of course, she only included green beans. Also forgot to apologize for my inconvenience, she acts like she was doing me a favor. Customer service suck! I was disappointed and noticed that my hushpuppies were not included too. I thought let me call back when I got home to talk to the manager because maybe he/she isn't aware of the problem to only find out that she was the person that gave me my food without apologizing. I will not be visiting this location again. read more

one of the BEST EVER seafood restaurants of its genre - and I'm talking left-coast to correct-coast (been to both and in-between). such great service with so much personality. delicious healthy portions of mains and sides for a very reasonable price. and the skrimp po-boy sandwich: generous shrimp helping on a bed of crabmeat on a bun! add on the home-made dessert cakes - yes there's more than two flavors of home made cake per day in plentiful-sized slices - if you have room. eat in. to go is available. pre-orders ready on time. my kind of place! read more

The Skrimp Shack is simply a must visit. Try it once and you will be hooked. Upon entering, you will find the restaurant is very clean and welcoming. Suna, the GM was very engaged with restaurant operations and customers alike. The servers were also focused on ensuring everyone had a pleasant dining experience. Adding to the superior service, the food is amazing!! We ordered several items to get a "taste of the town" and we were delighted at every bite. The fish sandwich is huge as advertised, and it is equally as good. The shrimp po boy ranks up there with the best (yes that includes those from NOLA). Their soups are rich and flavorful; and don't forget the fried okra and all the other tasty sides. I don't usually eat deserts, but they served up a slice of lemon cake that I could not resist. Overall, this place is an all around winner that I think you will love. They serve up a wide variety food that taste great and their prices are reasonable. D. read more

Food if great but the cashiers are rude. I've been twice in the past 2 weeks and not sure it's worth it dealing with rudeness. My order is easy an I'm nice but they're just rude. Oh cooks are nice read more

Whenever we are in town from Nebraska, Skrimp Shack is a MUST HAVE. Great, friendly staff, super clean, and fantastic food!

The Skrimp Shack is my go-to for seafood! Being born and raised in Louisiana, I'm a connoisseur of po-boys and none (i've tried several) have disappointed. The prices are great and the staff is on point. I love the way they greet every customer that enters the store. The manager Suna is very attentive to the customers ensuring they are well taken care of dining in or take-out. The restaurant is clean with an enjoyable atmosphere. They will continue to have a repeat customer in me! One of my new fav's...flounder tacos!! read more

Fast, friendly, fresh and hot. Shrimp tacos delish. Crab and corn chowder outstanding (and very hot). Suna (store manager) went out of her way to make us feel welcome. This is a great little joint. read more

I haven't been to Hampton in about 4 years, and I was excited to visit a new (at least new to me) seafood spot. I had the catfish and shrimp and I was pleasantly surprised. It was perfect--the batter was crispy and the seafood was amazing. I will definitely visit a few more times during my visit!! read more

Skrimp Shack - Yummy!!! - Seafood Near Me - Hampton, Virginia

Don't like the food. I asked for my shrimp to be fried extra crispy and it wasn't plus their batter is too salty.