My third root canal today at Endo of Malden, NEVER any pain, 30 minutes top! You should feel…read morecomfortable going there.

I went for a root canal. The wait wasn't long, and the dental assistant was very kind. She and Dr…read more Singh explained everything thoroughly. The whole procedure took about 30 minutes. I appreciated the tools they used to make it easier, like the mouth block so that you don't have to try to keep your mouth open wide for a long time. The front office staff are very nice as well.

I had a knee replacement and was unable to have dental care for several months. I wanted clean…read moreteeth as soon as I could have them and I called for a cleaning only and was told it would cost $250.00!!!!!!! Wow! Enough said.....

I'm writing this review because the owner called me and made me feel very uncomfortable on the…read morephone while I was at work, even after I was told that the issue was resolved the previous day. He never asked about what had happened or what I had been told by the office, but just seemed focused on money (as another yelp review states below) and stated that my insurance was "weird" and "difficult" and that they had "lost money" on my like 3-minute cavity check). You need to realize that the office is in a position of power and please be respectful to everyone. A few months I called and was told that they would check on a cavity as part of my next cleaning at no additional charge (because it would take 10 seconds) and they were nice enough to move up my appointment. When I showed up for my appointment, they said they didn't have time for a cleaning and they checked inside my mouth for about 4-6 seconds and said everything was fine. I confirmed before (over the phone and in person) that it would be complementary (because it would take 10 seconds). They then charged me and billed my insurance for a full exam. The reason for this review is that the office has been frustrating and very needlessly time-consuming to work with; in addition to the phone call, on at least 4 different occasions I was told something would happen (we will call you later today of by tomorrow; we will email you in the next few hours) and nothing was done. Emails weren't sent with names in the signature so I was never sure who I was emailing with. In the future, just say "We're sorry this happened. You were told it would be a cleaning but instead we made a mistake with the schedule and we apologize for this. Good news is at we were able to do a 15-second check on your cavity we installed, and because this was only 15 seconds and because you were misled into thinking that it would be a complementary part of a cleaning, we won't be charging you or your insurance for those 15 seconds." All the dentists and orthodontists I had growing up, would check on a cavity that they installed for free if it took 5-10 seconds. If they saw something that looked more alarming we would go from there and possibly book a longer exam in the future. I may delete this review in the future, and wish everyone the best with no hard feelings. Goodbye.

I want to start out with mentioning Dr. Joseph's bedside manners; they are absolutely stellar and I…read morefelt extremely comfortable, well informed, and accounted for when I went to his office. In addition, I went in for a revision of a root canal and noticed that both him and his staff are extremely professional, kind, and informed. His office is extremely tidy, well kept, and COVID-19 practices are highly enforced and taken into account. The office is full of air filters to protect patients (since dental procedures involve having your mouth open). To add on, his staff is also warm, professional, and attentive. In addition, I genuinely thought the pricing for my procedure was extremely fair and was more than happy to pay. Would HIGHLY recommend to everyone!

Stay away from this office. Stay clear please. I just want to be open and tell my story about the…read moreterrible experience I recently went through. I was referred to see Dr. Joseph to have a root canal procedure done. From the very moment we had the consultation; he was rude, confrontational with me when I asked questions and needed reassurance and overall lacked professionalism. It was clear that he didn't care about what I had to say because anytime I spoke, he couldn't keep any eye contact, kept turning away to fidget with different tools and items and kept looking outside the room. I let it slide as I needed the procedure done for two very severely infected teeth which I couldn't tolerate anymore and the office was the only one who could take me in the quickest as all others were heavily booked. So the appointment was made, I went ahead with the procedure, finally, it's over, its done and I can sleep... I was so wrong. About a week later, the same set of two teeth began with aches and pains again. I made an appointment to go back to see what was going on. When I got there, he really could care less. He told me to wait it out and to continue taking my medication that was prescribed and hurried out the office. I didn't want argue and make a big deal out of it; Fine you're the doctor, you know best, I will do that. within the next 3 days, the gums surrounding the teeth started to form painful blisters and leak pus. It was so severe not even the medications could numb the pain and I had to admit myself into the ER. They gave me corticosteroids and I went to get a second opinion elsewhere on what is exactly happening as I was not going back to him From what I was told, it was such a badly botched procedure that if I didn't take action right away, I would have developed Ludwig's Angina or Osteomyelitis within a week and to put a cherry on top of all of this, he billed my insurance twice for the procedure which is dishonest and fraudulent and I'm currently fighting to get that taken care. I have reported this to the Attorney Generals Office and the Massachusetts Insurance Fraud Bureau. Save your sanity, save your stress, and stay away from this dental office. It's not worth the headache and pain, I am not sure how they are legally allowed to run operations like this

Super experience. Check in was friendly and fast. My dental assistant (Ryan? Megan? sorry, I…read moreforget) was also friendly, clear, and competent. My endodontist, Dr. Wang, was FANTASTIC -- he gave me a most helpful description of the scans taken of my mouth, and really gave me a clear understanding of what was going on. Five + stars.

Tools were unsanitary, equipment was outdated. Didn't even have a spit dish ( I was like ummm okay?…read more) tells me she's going to do half the work I have a prescription for, the office odly only had 2 people working in it and doctor was hanging out with the front desk person when I arrived ? ( unprofessional) when I finally got examined I kid you not upon entering my mouth her tools were outdated , yellow and had an aftertaste of fish ( sign of uncleansliless) she probably never cleaned her tools from the last patient , further more she does a " test " on my teeth taking the back of a tool, hammered on my teeth with the back of the tool which I don't even think you are supposed to use on a bare tooth especially with force, I felt like she was trying to hurt me, knocking my sensitive faulty temporary filling out of place more than it already is, so I entered her office thinking I was going to get progress done but I left her office in pain with my mouth smelling like fish and feeling unsanitary she was not nice to me and my sister when she informed us that she wasn't going to do all of the work that was assigned to her on the paper only half fast forward I look up reviews I see a review that says " she banged on my teeth hard with the tools " tears streamed from my eyes as I knew I was a victim from this horrible lost outdated mediocre person that is passing themselves off as a reputable doctor BEWARE

Its hard to describe a root canal as a good experience, but Dr. Jennifer Klein was amazing. I noted…read moreto her that I had 2 previous root canals and one was surprisingly painless, the other not so much. Dr. Klein assured me I would feel no pain, and she was correct! She had completed the root canal in about an hour, and I felt no pain. She is an extremely talented Dentist!

Excellent work, explained all the details, good results. I've used them three times and referred…read morepeople who also have positive experiences

I have been going to this dentist since I first moved to Boston a couple years ago. The staff are…read morealways so kind and welcoming. They bring up anything that may be of concern and go through all the options with you.

This is the best dentist I've been to in a long time, and honestly dentists are not my favorite…read morepeople to visit. The front office staff is so friendly and communicative. Dr. Anna is hilarious, kind, compassionate, thorough. I've never had a dentist take pictures of my teeth to have a more concrete and informed conversation. She cares about comfort and can somehow make even an anxious patient laugh while in her chair. Never thought I'd be singing a dentists praises, but 3 cheers for Dr. A!

This place is wonderful . Staff was very pleasant Dr Singh…read morewas amazing with my son . I am so glad to have the experience i had The building is very nice and the office was clean

I recently visited this office for pain in my gums, I was fearful that I may have needed a root…read morecanal and was very nervous going in, upon arrival I was greeted with a friendly smile from the front desk and they eased my stress a little, going in the room I was reassured by pain would be treated. I was relived when Dr. Chen told me I did not need a root canal and just needed a thorough cleaning. He cleaned my gum and I was instantly relived! He gave me some advice for when I'm at home! I will definitely be a returning patient! Thank you for a great experience! Definitely recommend!

Parking is terrible. Staff is great, very kind, and very patient. Not really much to say, I went in…read morefor a root canal, got numbed up, and got the root canal done. My daughter hates the dentist she's 17, but she was crying, and the dental assistant was so kind and offered to hold her hand and allowed me to sit in the office with her. However, I felt like I was just a distraction, so I went to get a hot chocolate from Dunkin Donuts, which is right across the street.

The front staff was very friendly, and the dental staff were great! A smooth experience for a…read morecleaning

Great experience! Excellent care, friendly staff, and no wait time. All staff are the best. I'm so…read morehappy with the results!" Thank you

Worst dental hygienist experience ever Dentist was fine…read more X-ray technician was fine I would describe the hygienist as angry at life and taking it out on my mouth She went way to fast and squirted water right down the back of my throat as well as a over my face Then when she wiped it off she squashed my nose with force just angry She also very forcefully moving things around d in my mouth She only polished bottom teeth and not top teeth which I was kind of relieved as I The hygienist just poked harder if I winced She also put her gloves hands in my mouth and then on the keyboard and then back in my mouth several times

I can't put into words how much I love this place and the staff . I am not a fan of going to the…read moredentist but these people make me clam and comfortable I will never go anywhere else but them best dentist around !!!!

I can't speak highly enough about this place! I was able to easily make an appointment online and…read morefill out all my information so that when I got there all I had to do was check in - no paperwork! So much easier, especially if you're running late trying to get there after work (they're open until 7pm on Thursdays). The place was very clean when I went in and I was treated kindly by all the staff. The doctor was extremely nice and probably one of the best dentists I've seen. She listened and actually cared if something hurt and did a thorough cleaning and exam. I'll be back here every six months for sure!