Sky zone is already packed and although there is a lot going on, Nataly did a great job helping out all our party guests. She made sure everything went smoothly from start to the end of the party. Thank you sky zone! read more

The food and service was amazing and I had a really fun time with all my friend. And the churro is worth getting

Es en lugar muy seguro y mis hijos se divirtieron mucho estamos seguros de regresar pronto. El lugar es limpio y calmado

Service was great, Natalie was an amazing and friendly host. My sister's party was a blast and she was so happy.

My little brother celebrated his birthday here. It was amazing service! Very attentive! Thank you Caitlyn!

My son celebrated his 10th birthday and had the best time. Everyone was so great, especially Caitlyn our host, she went out of her way to make sure everyone was safe and having fun. She also was excellent at organizing the kids. Our overall experience was great and I highly recommend sky zone! read more

They will not Accept Groupon if purchased the same day.. So paid $73 for 3 kids only 1hr very poor value... My little one the socks $5 each where too big. $73 for 1 hr is a very very poor value. Should be at least 4 hrs... 1 hr is a joke. The kids that work there are rude and treat adults like kids.. read more

Johnathan was great and the dodgeball game was super fun. me and my friends got one to remember

Jonathan is the best work he should get a ra he opened dodge ball and I had a blast. Adrian is the best food stand worker and rury is the best and teresa read more

Caitlyn was awesome and very accommodating! We will definitely be back!

Sara did an amazing time ! Helping out and organizing with my sons birthday party. Thank you so much

Lack of communication. We waited in line for 20 minutes. When we got to the front they told us they had a new system and we had to get out of line to register again. There were no signs or workers relaying this information. Imagine how disappointed my three children were after waiting for 20 minutes only to be told we had to get back in line all over again. Awful customer service. read more

This place has changed a lot. It looks cleaner and they have more obstacles but it's more like for 10 and under. If you have small kids it's a great place to bring them. read more

I thought per CDC requirements, indoor must wearing mask regardless of vaccination status. Unfortunately there still a lots of kids are not wearing mask and their parents put the mask under the jaw. I hope the business owner understands the current situation and help the community slow the spread. Keep our kids a safe environment. Thank you. read more

Food, customer service, group on deal, safety, sanitation Staff. All needs improvement. read more

Andres made wipe out a lot funner and made my overall experience alot better. I had a lot of fun in dodgeball and overall had a great time

This place only got that 1 star because I have to put it. This place is unprofessional. I had a party package with 2 rooms for 80 guests reserved since September. They called me TWO days (today) to tell me that they booked one of my rooms (that was already reserved) and all they can do is provide more tables and chairs for my one room. Be advised that these rooms only hold 20-40 max people each room and we booked TWO for the reason that we are having 80 guests. The unprofessional employee, Cynthia Gonzalez (event planner) is completely worthless and no help at all. She supposedly did not have the number for corporate, I told her I would wait while she gets it for me and she immediately said that she's sorry she won't be able to get the number for corporate for me. They had absolutely no intention of even trying to help me with this situation even though this was ALL ON THEIR OWN MISTAKE. NEVER will I recommend this place or spend any amount of money there, neither will my family or friends. read more

It's our first time to visit this place and my kids loved it! We went thursday and it's not crowded. There is alot of activities to do. There foods is okay, restroom is clean and staffs are friendly. I want to say thank you to Tressa and Erick for going above and beyond! You guys know how to deal with your guest! read more

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Friendly staff , my kids loved jumping around. The only thing that I would wish for would be a toddler safe zone to jump. Other than that It was great. Would def. Go back. read more

Anthony's was our party host and he was awesome! Our daughter had a great time and everything ran smoothly!

Great place for kids and adults, but honestly it should be for kids 8 and above. Its kinda dangerous for little toddlers to jump. Theres always teenagers and some adults running around and jumping into little kids squares which sends them flying. I almost had to cuss out a older man in his 30s for not watching out where he was going and almost ran into my daughter smh. Just make sure you keep a close eye on your kids. tips: Check out groupon for your tickets! but they don't do same day purchase, so buy it ahead of time. Bring water for so you dont have to purchase any there, but they do have a water fountain if you forget and dont plan on spending read more

I would NOT bring your disabled children here. I brought my kids and my disabled son and was told my disabled son COULD NOT play no natter what because he was disabled and can't walk. This place has horrible service ro start with. They falsely advertise prices and sont honor posted prices but this really shocked me. No other location has told me my son cant play. The manager completely contradicted herself saying he could get hurt yet other kids can walk so its ok . read more

My grandson came to the Covina Skyzone and the staff was amazing. When his mom told them he is autistic, they stepped up! They asked him for physical gestures to communicate and also included him in helping out with the obstacles for the other children. Seeing places treat others like this is not only heartwarming, it is also what EVERYONE should do! Thank you SkyZone for recognizing we are all equal! read more

I bought the groupon a little past midnight and they wouldn't let me use the Groupon upon arrival. I also had an expired Groupon and two active Groupon. So I asked the girls at the front desk what is my other options. She goes u can purchase a jump for 18 dollars excluding socks, why would I pay double?! I just purchased two sixty minute jump with socks for a party of four on Groupon for 44$ . And you want me to pay an additional 72$ to jump right now? No thanks... however she said she can apply my expired one to whatever the value was. And I'm like so. U can do the expired voucher but can't do the one I just purchase just it was past midnight? Wtf? Okay. I guess we'll return tomorrow . read more

I took my daughter and her friends for her bday last night for the glow event. They all had an awesome time and said it was the best experience they'd had at a sky zone. Being that it was my daughters first time, she didn't really have much to compare it to but she had the best night with her friends. The manager on site and the cashier who helped me (sadly I didn't get their names) were so incredibly helpful and friendly (I had a lot of questions as a first timer). I'd give it five stars just for them BUT there was a minor annoyance the girls had to deal with from an Asian staff member that gave them a hard time for not wearing the glow-in-the dark T-shirts and tried telling them they couldn't be there. For me to hear that this person was being pushy to these young girls upset me. Fortunately, they asserted themselves and continued forward with having a great night! read more

Very Unfair, we have been inside for a whole year because of the Pandemic. Finally, Skyzone opens up, and this particular one in Covina, CA, is more disorganized than other Skyzones. They oversold tickets so they were over capacity, as per Sarah, and Manager Torres, J. My 6 yr old niece got hurt. She sprained her ankle when a bigger kid jumped on the same square she was using on the "Free Zone". The worker who was supposed to enforce the "One person per square" rule, was way too busy chatting and facing the opposite direction the entire 2 hours. Apparently, my niece was not the first one to get hurt on his watch, for I heard Sara tell someone that "yet another kid got hurt" in so and so's area. (I can't recall his name). Awful place, I would never come back and bring any of my 10 nieces & nephews. As a matter of fact, they gave us 2 free passes to cover for the employee's negligence and lack of pride on his job, and we threw them away. The Van Nuys Location is way better, they do enforce the "one person per square" rule, and now we know the reason. Yelp should give us an opportunity to give 0 Stars, this place totally deserves zero and 1/2 stars. read more

Caitlyn has a bright future in the customer service industry. She paid attention to the party and anticipated guest needs. We recommend requesting her for your parties. Sky Zone is already a fun place, but nothing beats great service! read more

me & my nephew & his 3 boys went on saturday. i sat with his baby boy & the other two had a blast with their dad. it's a perfect place for kids to burn a lot of energy. read more

Not worth the price paid for. They don't care about the customer. The cashier seems uninterested and is extremely slow. Paid for an hour got about 40 mins because our time started while she was still processing payment etc. Not worth it, rockin jump in San dimas is better read more

Worst experience I had with the management at this place. When I booked my party with the coordinator I was very specific on what I wanted and asked specifically about jump time. And she told me I had 2 hours of my guest if jump time. When I get there it was something completely Different. And for the mistake she didn't even try to make it right. Nor offer any kinda extra jumó time or even discounts for anything. The only one I'll give credit too is Natally our host. She did a amazing job trying to help us and was very good help. That's the only good I can say abaout this place. Management needs a lot of training and customer service skills. I don't recommend this sky zone to anyone. read more

When I went to Sky Zone Covina Trampoline Park with some of my son's friends, I ordered pretzels, and I got them, and they were rock hard, like they would not break into pieces. read more

Only gave it 5stars so that y'all could see my review. Came on a Monday for a bday party, checked in and Santiago helped me. He was sooooo not motivated or even in the mood to be here at work. Seriously not the attitude we want when we check in. My 11 year old was even like I don't think the worker wants to be here. Like come on dude lol read more

I expected the crowds, but I didn't expect there to be no supervision. Having taken my kids to multiple sky zones and other trampoline parks I have a good feel for what good staff supervision looks like l. Sky Zone Covina had 2 active staff to supervise the main jump area, dodge ball, rock climbing, joust & rope latter, and foam pit. My kids did not get hurt but there was a real sense of danger like something could have happened at any time. There was no separation of teens/adults from the smaller kids. I saw the staff that was there check her cell phone as much as she was watching the jumping area. I won't be coming back to this location. read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Covina, California

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greatest experience ever. Everyone was so nice and our host Nataly made our experience the best we will be back!!! Thanks Nataly!!!

We had soo much fun!! Erick was a great party host we loved him!!! We recommend it his play very much for kids

I had my daughters 12th birthday here and the entire staff was friendly and extremely accommodating. Caitlyn our host, made this experience memorable. She made sure all of our guest were entertained and was on top of everything! I recommended this location for anyone planning their next event. read more

Caitlyn was super. So accommodating and helpful. She provided a positive and fun experience. Check in/ Registration was a bit confusing. We were a large party and she was the only host checking our group in. It would have been helpful to Caitlyn if she had an assistant. read more

Had a great time here! Nataly was a great host for my nephews birthday! She went out of her way to have everything ready and set up the cake table and helped serve everything! She was an excellent host! read more

Had my daughters party here and everything was set up for us! Our host Nataly, was awesome and help us with everything we need it, made everything run very smoothly! read more

Sarah was awesome, very helpful with everything I didn't have to worry about anything but just to enjoy my daughter's birthday