The good: the price, we appreciated that adults who were not participating did not have to pay. The…read morezip-line was really cool, and the place was not crowded. The okay: some of the staff seemed to be okay with being at work. The place was fairly clean and staff were cleaning throughout our visit. The food was hot, just not tasty. The fries and chicken tasted like freezer burn. I received part of my order within a few minutes; the other park took about 40 minutes. The "do-betters": Customer service is important! The checkin process was confusing and the person (wearing a night scarf) did not seem to want to help. Every patron should be treated like it's the first visit. We were dismissed so we went to another line- much better. You MUST keep eyes on your little ones. The only safety people we saw were the ones who put on the harnesses. Again, we went to a second person to have the harness double checked. I would return. However, I'll be sure to eat before, and I'll be prepared to completely monitor my little one. I gave 3 stars because the children enjoyed themselves.

We've been to Urban Air twice on Saturdays, and it's just a zoo--loud, crowded, and overwhelming,…read moreespecially for smaller kids. My daughter had fun, but many activities felt unstructured. Kids were cutting in line, attendants didn't enforce turns, and parents often had to step in. I even saw older kids hitting younger ones (not related to each other or together). Some attractions, like the dodge jump, were well-managed with attendants controlling lines and timing turns--that's how it should be everywhere. Safety is also a concern; with so many kids running around, it's easy for little ones to wander off. If your child loves chaos and you're prepared to supervise constantly, it's fun. Otherwise, it can be stressful for both kids and parents.

This place is awful. I came with my 3 yr old for a birthday party, only one person working the…read moredesk. Line was almost out the door. Absolutely ridiculous. We got there at 12:10 and didn't get past the front until after 12:30. Try doing that with a hungry 3 year old. Awful. Do not come here.

This was my first visit to this location. I've heard a lot about the trampoline park and have seen…read moremany videos of it. The place was extremely crowded and busy. Unfortunately with the crowds came the mess. There was some staff available to clean up after each party in the rooms. However, the continuous mess around the hallway and seating area was not cleaned up. Each of the parties get their own room, along with pizzas and water bottles. Bottles. The parties can bring their own decorations, goodie bags, cakes, etc. those who are participating in the trampoline activities are given special socks to use on the trampoline. Along the trampolines were some seating area as well as some fancy massaging chairs (not free). It seemed like all the kids are having a blast which is what matters in the end!

Structured chaos :p…read more I've hosted parties here, have been guests at parties here ( speaking for Gaithersburg location only), and I have come here for leisure ... today I am here for leisure ( kids are on spring break now ) this is always the perfect place to come to kill time and let your kids let loose. There always a lot going on but it still feels structured and that's what matters most lol. It's easy to book, parties or just regular jump time. Today I booked regular jump for 5pm. At 3:30 ( you can book same day within the hour). Parking is easy, location is safe, there's other amenities. They also have certain "events" on certain days . I know for my daughter's birthday we had her party on a glow in the dark night, and this is something they regularly offer. So there's variety and fun. It's been 4 years ( since we been coming here) and I can honestly say they become a go to.

Poorly staffed, 3/5 areas closed. I asked for a discount and received 50 percent off, but those…read morewho didn't ask paid full price. Jump pit was dangerous - large teenage boys were fighting in the pit where little kids were jumping, and parent viewing area was obstructed. The need a "pit Guard" to prevent injuries and roughhousing. Teenage patrons were also hanging on the basketball hoops - they will be the next attraction broken. Bathroom was dirty. I will never go back.

To help celebrate our daughter's seventh birthday, we booked three tickets for two hours at…read moreZavaZone to use the ropes course. It cost well over $100, but we had a blast. However, our daughter was not tall enough to do the ropes course (kids have to be at least 52 inches tall), so that was a bummer. Their website doesn't clearly note that so if you book tickets purely for the ropes course like we did, be warned. Despite the ropes course hiccup, we had a blast. There are lots of trampolines for jumping, basketball, dodgeball, and more. There's a ninja course, a parkour course, rock climbing, and other equipment. There are lockers for rent or free cubby holes for shoes. Hand sanitizer stations are throughout and a "Parents Zone" on the upper floor. There's a small store with snacks and a strategically placed ice cream freezer at the end of the Ninja course. The parking lot outside if large and free.

Had my daughters birthday party here. The staff were friendly and all the kids had fun. The…read moreprice is on the expensive side for what you get. Overall, it was a good one and done experience.

Review of water park only:…read more Don't buy for the whole family. We made the mistake of buying for a family of 4, but only small kids would enjoy this. Could have saved half the cost by just buying for 2 kids. You definitely don't need more than an hour either. It's really loud, so it's not great for autistic or sensory sensitive kids. My kids don't enjoy water directly in their face, and there's nowhere to go that doesn't have water landing directly in your face. There's nowhere for adults to sit, and it's a small room so there's residual splashing everywhere; wear pool shoes even if you don't go on the play structure and are just supervising the kids. During the 5-minute breaks once per hour, it would be nice if you could use the adjacent pool I but it was occupied with aquatic sports teams. Staff were very friendly, and the overall sports/rec facility looks huge and very clean. Locker rooms were very clean as well. For our family, however, it just wasn't worth the price paid nor was it the type of water park that would work for older kids or autistic kids.

We visited on Sunday morning during tots time 9-1130. It was empty with only a few young kids so it…read morewas easy watching two toddlers running around. Kids two and under are free to enter. We had a blast at the bounce house and the ninja maze. There is a rock climbing wall and some advanced obstacle course for older kids. My kids were fascinated by the arcade too, they sat on the motorcycle and pretended to play. The groupon deal makes it worth going, you get two hours of play on the regular ticket price. Staff was friendly and helpful at the front desk. Will recommend!

Attended toddler time for the first time today! The staff was so friendly in checking us in and on…read moreour way out. The kids had a blast! They have so much to do for the kids. They didn't want to leave! The music during toddler time is a big hit. We will for be back.

This place charged us an adult fee for needing to provide support to our severely disabled…read moredaughter. I told her it works only be her aid and he would only be redirecting her not exercising or enjoying the amusement. They said it was their new policy and refused to follow ada compliance o their own franchise rules, yet have autism acceptance posters hanging all over. The restroom constantly has feces all over and no soap to wash hands. It's sad because my daughter sadly enjoys this place but we will be going else where due to them not following ada law.

ZavaZone is the perfect place to let (older) kids loose and burn some energy during the weekends…read more My daughter is more on the timid side when it comes to large indoor gym spaces, but there were so many activities she was able to pick and choose according to her comfort level. From high ropes courses, to ninja warrior battles, giant slide, parkour, trampoline dodgeball, and battle beam there is lots of things to do. While this place is not the newest, it was very clean and well staffed. Make sure to get dippin' dots as a treat on your way out. We would definitely come back!

I took 3 boys during the week in July and they had a blast! The place is huge and there was hardly…read moreanyone in there! they rode the seated biplane, climbed the towers, played some trampoline dodgeball, jousted, did the obstacle course but their favorite was the timed obstacle course! They wanted to beat each other and their personal best times, so they did the course over and over again, resulting in exhausted, sweat drenched boys! There is a rock wall tower to climb and obstacle course up on the structure above the regular ninja course. I took off 1 star for the teenagers working there that just sat around talking and flirting with each other or on their phones. They looked super bored and couldn't be bothered to watch the kids for safety. When I kid was stuck on the sky obstacles course and was shouting for help but there was no workers in site, I went to find one and he just said, there's 2 harnesses so if 1 is stuck, there's the other one and walked away. Didn't even go try to see what the issue was.

This place is fantastic for my kids! I have not tried it yet, but my kids love it. They have a…read moresubscription and go every Sunday! The staff is beyond nice and they explain everything. Super attentive via email too while their phones have been experiencing issues. The staff works very hard with the children and are kind and attentive with them as well. I love the skills my kids are learning in a postive environment. In the two months they have been enrolled I see new confidence in their abilities and in general. They love it.

We've been to Bolt a few times at love it! My 6yo has had great instructors and learned a lot. The…read morestaff are welcoming and the facility is clean.

This was our first time at the Gaithersburg location. We have become semi-regular visitors to the…read moreLoudoun location since it has opened. We live about equal distance from both, so we decided to try this location today and it was fantastic! The owner was so welcoming and also helpful when we were leaving by offering the kiddos a lollipop if they got their shoes on nicely. We really appreciated being able to stay longer due to the sparse crowd on this rainy day. This location has some items similar to Loudoun, but there are also some differences-the rock wall here is longer, there was a large dome climber that was a hit, there are some different swings, ride on toys, a large tube bouncer , several spinners and balance items, lots of fun pretend play costumes, magnets, bluey toys. There is a zip line and trampoline like Loudoun. The significant difference is that this location is open whereas Loudoun has a closed off infant/toddler area and closed off arts/crafts area. Loudoun also has the teen room in the back. Still trying to figure out which location is larger lol. Both of my kids loved this location as they do the other. We Rock the Spectrum is such an amazing, special place for children of all abilities, and I feel so grateful that we have not one but two relatively close to us. Looking forward to trying to soon to open Pittsburgh location when we visit family later this year.

The day after Thanksgiving, I was looking for a way to have my toddler get his energy out. As it…read morewas super cold outside, we were limited to an indoor activity. My friend recommended We Rock the Spectrum and I'm glad that we gave this place a chance. It is a small play area with different activities inside. The owner is super friendly and we even got to meet a service dog in training! Price is about $20 for unlimited play for that day. There's different activities, such as cars, basketball, trampoline, climbing apparatus, and the list goes on. My toddler had so much fun, and for him being a little shy in new places, this place was perfect for him to open up without feeling overwhelmed.