If there were a Minus Star, I would give them a Minus every star possible. To be totally insulted…read moreis an understatement. I went there to look at a New Honda Civic. I have a super nice 2018 Jeep grand Cherokee Limited with Navigation. It has 107000 miles and runs Excellent. They came back and said all they would give was $7500.00 for it on trade. That is a total insult and yes, I told them. I also said they were crazy and plain stupid to think I would let it go for nothing. So, if you are looking for a vehicle DO NOT go to or near the CAMA Dealers. Them and the Steven dealers in Harrisonburg have to be to be the very utmost worst car crooks there ever are and were. I also told them I will NEVER come back to them for anything, Period.

Just had my Honda CRV serviced today at CMA Valley Honda and it was honestly the best experience…read moreI've had anywhere. From Hanna checking with me beforehand to make sure I was set to come in to Nick tracking all of my concerns and relaying them to the mechanic. Getting service at a dealership always makes me a little apprehensive but there was very fair pricing and great attention to detail. The mechanic got a lot done in a short period of time.

I bought a Hyundai Veloster about a year ago. A week after driving it I found the drivers seat to…read morebe extremely uncomfortable. The processes of buying the car from the dealer was ok but uncomfortable, as most are. They would only help me get a different car if I was willing to give them a lot more money so I held out for a year. I have been looking and researching for about a year and decided on a Ford Fusion. Now, where to go to find one. I thought I would look close to home and contacted Joey at Jim Snead. He was patient with my schedule and when I finally did stop by one day he made the buying process almost comfortable. The part I dislike most in any purchase my lifetime is the finance office. Now that you know you price an payment here is where they will pressure you into many things you don't want or need. Meeting AJ in the finance office was not only a pleasure but informative. One finance officer who truly cares about how the customer feels when they leave.

Arrived at 4:55 for my 5:15 appointment. Was told they close at 5 and I needed to come back…read moreanother day. Terrible experience. Pics attached to show appointment confirmation as well as their posted hours.

Upon arriving in Waynesboro from Florida in late July 2022, my 2019 Chevy Silverado began to…read moreexperience transmission issues. I setup an appointment with Charlie Obaugh on August 10, and met with service advisor, Chris Mace. Chris and I took truck on a test ride, returned, and Chris and service technician took it back out for another test ride. They concluded I should bring it back on August 24 for transmission technician to check it out. He did and concluded it needed transmission service. All this was done under chevy powertrain warranty at no charge to me. This is probably the best vehicle service experience I have ever had.

We were very pleased with our purchasing experience! We enjoyed working with Pat very much. He…read moretook the time to explain the different features and packages with me. He took the time to make sure the truck, that me and my husband purchased, would be able to be a vehicle that I would be able to drive also. Thank you Pat for your patience and expertise.

i have been needing a new vehicle for awhile now but was worried about making a big purchase like…read morethis at the time but Alex helped out my mind at ease and asked all the right questions on what I was looking for and was able to help in the process of finding my Chevy Equinox and I love it! It is perfect for me and gets great gas mileage which is a big part for me. He is attentive, caring and makes sure your happy with your purchase even after you drive it off the lot. Awesome work Alex!

Posted on behalf of my dad and his wife:…read more My husband and I tested various makes and models for ease of getting in and out of a car since he is wheelchair-bound. At CMA's Valley Subaru in Staunton, VA, we not only found the Forester to have the optimal clearance and height and all-around accessibility, but also recognized this dealership took our needs to heart. Sales specialist Remy Duguet was well-versed in Subaru's reliability and safety record. Given his knowledge of each model's specs, he made it easier to decide which best met our needs, going out of his way time and again to ensure the Forester would work for us. He was responsible and followed up at every turn. We highly recommend Remy and believe he reflects the Subaru culture and values as does the dealership. This has been a very positive car purchase and trade-in experience.

CMA's Valley Subaru is the worst. Long story short I had to…read morehave my vehicle towed from my house to their location in Staunton because I had zero hydraulic fluid and my 2022 Outback obviously wouldn't allow me to drive it without causing catastrophic damage because of it built-in failsafes and protection system. It arrives at CMA's Valley Subaru and they look over it for about an hour then call me to recommend I need to have a $14,000 transmission replacement!? WTF?? The mechanic drove it after filling the hydraulic reservoir for 6 miles stating "harsh clunking in between gear changes and jerking". My other option told to me by their service team was to trade it in or sell it to them. They then tried to push the fear factor saying that they "don't know how long it'll last if I don't have a new transmission right now". I said there's no way I'm doing either of those recs and will pick it up immediately to see for myself how "bad" it was. After spending $500 for "diagnostics and hydraulic fluid" I got my car back and was anticipating the worst. Nothing. Normal. Immediately went on the interstate and pushed it after feeling comfortable about my suspicions that they only wanted me to trade in my perfectly running vehicle OR pretend to install a transmission, essentially stealing $14,000 from me. I can 100% say without a doubt that it's still running normally, like nothing happened and this is why I can also safely say that CMA's Valley Subaru are liars and people who will try to swindle you out of thousands of dollars that, in my situation, would be life altering. They prey on people who blindly take their advice and who think they won't see shit for themselves. Any issues you have in the valley with your Subaru, DO NOT go there. You will get scammed harder than the Prince of Phukastan wanting a ransom for your nonexistent nephew named Yuwilgit Phukd. DON'T DO IT.