Arrived on time. Keep good communication and provide all the options for customer to choose.

I called Skyline in early May and made an appointment for an A/C install consult, scheduled the day after our new house closed. They were very courteous and professional over the phone and have terrific reviews so I was feeling great about working with them. Thursday of last week I called to confirm my appointment today and...crickets. Hoping they would still show, I took time off of work to sit in my new empty house for two hours and...nope. Since I had two hours to sit and stare at the walls I read through their past reviews and it seems they either knock it our of the park...or completely blow you off - one extreme or the other. If you decide to use them I'd recommend asking tough questions about their schedule and how booked up they are to avoid them wasting your time too. read more

Got fan and board replaced by Rob. Strong cool air coming out right away in one of hottest day this Summer. Warm function also works very well in recent days. Great job! 5 star recommendation. read more

They are great! I paid 140+tax to my previous technician but just got the result that our AC is out of power and they cannot do anything about it! So after the technician was here to get the power on I contacted Skyline, they are cheaper but more helpful! Robert was here for about 30 minutes and he just fixed it without additional charge! I will definitely recommend them when you have issues with AC! read more

We are selling our home. Skyline responded to my ASAP request for inspection of our furnace. Robert and his associate were very enthusiastic and efficient. The woman who booked them was also very good. read more

Our furnance went out this past winter, and Skyline was super helpful in helping us get it fixed. We had several quotes on replacing the furnace but that would have taken 3+ months as appliances were on back order. Skyline was able to fix up the broken parts and get us working faster and cheaper than replacing the unit, plus they helped us get our fireplace running in the meantime. Really great experience, definitely recommend! :) read more

Nice job getting my mini-split heat pump up and running!

I contacted Skyline for the thermostat problem of my furnace, they responded immediately and fit the appointment into my schedule. Robert the technician showed up on time on the day of appointment and did a thorough check on the system, replaced the worn-out hot surface ignitor, cleaned and tune-up the furnace, and now my furnace and thermostat is working properly again. Robert also checked on my gas fireplace and provided his professional suggestions on its maintenance free of charge! Communcation is great and cost is reasonable, Courtney at customer service is very helpful and patient in answering all my questions. Overall, my experience with Skyline is great and I will not hesitate to recommend to others who are in need of Heating and Cooling services. read more

They were great. Arrived when they said they would, identified the problem quickly and fixed it immediately

I sent some messages out on yelp to get several different quotes for my furnace service. Skyline had the most reasonable quote and answered me right away on a Sunday afternoon! They sent out their guy the very next morning. Robert came right on time and did a great job. He let me know everything I needed to know about my furnace concerns. Then also took a look at my fireplace that just happened to stop working the day before also. Turned out it just needed to be cleaned and there was no charge for him to take a look! I highly recommend this company for all of your furnace and fireplace needs! read more

My grandmas furnace was blowing cold air for 2 days. We are always so worried someone will take advantage of her whenever we need repairs. The furnace is 20 years old and we were worried it would have to be replaced. Scott ran a bunch of tests, did some much needed maintenance and replaced a small part. He assured us the furnace is definitely old and needs replaced, but did all he could to keep it running and did not push us to make expensive repairs. We trust him and will never use anyone else except Skyline Heating and Cooling. Thank you Scott! read more

I had skyline come out to inspect my gas furnace after it stopped working. Their technician Kyle was able to quickly diagnose the problem. Throughout the diagnostic and repair process, he clearly and concisely explained what was wrong and what would be needed to fix it. The family is now warm and cozy, and the price for the repair was very reasonable. They were the only company I called that did not immediately try to hard sell me on a new furnace (my furnace is 20 years old). I would highly recommend skyline for their honesty, integrity and professionalism. They have definitely earned my repeat business. read more

We scheduled appointment for heating and cooling annual maintenance. Rob was great. He was on-time, great communicator, very knowledgeable, and service was on point. will definitely use them again read more

I had two scheduled visits from Skyline. In the first visit, Robert quickly identified the issue and fixed the fuse for free. The second visit was for descaling the water heater. Robert came on time, patiently answered all my questions. I highly recommend Skyline heating for any of your HVAC or water heater work read more

Quick response, great communication and detailed report after diagnosis, and most importantly fair price! Highly recommended!

Scheduled Heating issue sunday night, next morning Robert came and fixed the power switch. communication,skills,details oriented..overall experience was excellent.. I'll definitely will schedule maintenance and repair next time .. read more

I am very confused by Skyline Heating and Cooling--I would love to change this review if they would just get back to me with a quote. Scott came over and was very courteous and wonderful in person. Since then, it's been over 6 weeks and he has not provided a quote. I called several times and each time he was very nice and said he'd send a quote soon. However, a quote never came. Now he has stopped answering my phone calls despite the fact I have left a couple of voicemails. I've never dealt with a company so unwilling to take my money. It's been a very bizarre experience to say the least. read more

Very straight forward when it comes to costs or quotes! Also, professional and friendly services!! You get more than what you pay! I had a regular maintenance services for a furnace at my house. As a first house buyer, I had no idea what I had to look for when it came to furnace. Rob(technician/owner) who came to my house was shown with mask up, and kindly walked me thru all things that I needed to know about the furnace. More importantly based on the current conditions of my furnace, he informed me of what was going to happen in certain situations and what would be the options when things would go south. Knowing what could happen with my furnace, I could definitely rest assured. Even he helped me understand what those wires for in the furnace as I told him that I was going to install Google Nest. And he connected Blue line (C) which really enabled my Nest to work. Without the Rob's help, I know I would suffer to find a way to make my Nest work. Thanks Rob for all the explanations and help!! Strongly recommended!! I will request for some help in the future if anything goes wrong with my furnace without hesitation. read more

Skyline Heating & Cooling - Wire - Heating & Air Conditioning/HVAC Near Me - Bothell, Washington

Robert the technician was a joy! He had a great sense of humor and fixed our furance. He responded promptly, diagnosed the issue and it took a few days to get the part. It all came together and would definitely use Skyline again! read more

They gave a more than reasonable quote to diagnose a problem and fixed it with clear communication. Very friendly and will call them again.

Our ancient and fairly complex hydronic furnace (heated water through pipes) croaked yesterday. The house was real cold so I scrambled to find someone on Yelp. The place I called was highly rated but was booked weeks out; he referred me to Scott / Skyline. Scott showed up on time, made it clear that he could help with some parts of the system but not all, was very pleasant, and methodically diagnosed the problem to be a controller after a couple hours. He rigged up a temporary fix but cautioned that the long-term solution was to order and install a new part. His after-hours fee was reasonable. Since I am handy I am going to attempt to order and replace the controller myself, though Scott's price for part + installation was reasonable and quick. I will call him if I get stuck. read more

Robert is professional and friendly. He came and fixed my furnace problem in short time and gave me instructions on How I should change the filter and schedule maintainace on a regular basis. Saved my day! read more

I had a furnace installed last year by another furnace company that had a strange setup for replacing filters (the filters did not have a slot-according to the manual we had the angle the filters into a V-shaped funnel). Long story short-the other company was not able/willing to help us figure out the filter. Scott & one of his guys came out and refashioned the furnace to have a simple filter door/slot system. We are so happy with how easy it is to replace filter cartridges now! My hubby and I highly highly recommend Skyline and their team they have the expertise and are trustworthy:) read more

I can't say enough about the honest quality of this company. My gas fireplace wasn't working properly, after calling for an appointment, Robert the Lead Tech, was sent out the next day. I know I'm lucky on the timing, but all it needed was a cleaning. No up selling, no extra charges... just reassurance I would be taken care of in the future with a company I can trust. This is my company for fireplace repair. read more

The fan in our heater went out on Saturday night so I messaged Skyline Heating & Cooling. Scott got right back to me and set an appointment for Monday. The Technician Rob showed up on time, was professional and very knowledgeable. He actually had the part on his truck and was able to fix it right there. I was very happy with the service and the price and would definitely us Skyline Heating & Cooling again. read more

Robert, the technician who showed up was great! He kept me updated on his arrival and was able to diagnose and fix my problem without needing to charge any additional fees. He explained the problems and was very thorough in his diagnosis. read more

My old furnace was not working properly and it was snowy and cold outside with more forecast and I figured I'd better do something so I called Skyline. I was able to get an appointment for noon. Scott, the owner, showed up, donned his shoe covers and went to work. I watched him work and was immediately impressed. He diagnosed and fixed the problem and was off in an hour. It was money very well spent. I signed up to have them do a yearly service on the furnace and when the time comes, they will be the ones I trust to install a new furnace. read more

Skyline is a small local company with good pricing. They were professional, fast, and friendly. Robert came to our home to do a diagnostic check and gave us valuable information about our heater. We needed a new circuit board and switch, the replacement was done the next day in less than an hour. We would recommend this company to anyone with their heating and cooling needs. read more

Super responsive and highly communicative company with owner operator and a right hand person who both do good work and are honest and transparent with their pricing. read more

I've had to call them twice . First time because our ancient furnace stopped working. A second time to day because the thermostat in our house seemed to have gone bye bye and we had no heat. Both times I was able to get same day appointments. The first time the igniter they put in failed, they promptly came out and replaced it no charge. Their quotes are honest and they are very responsive. I used Yelp's get a quote thing and got several quotes but finally settled on them because they were one of the few that were actually willing to give actual best guess estimates with numbers instead of ambiguities. The techs coming out have always been very courteous and patient with me and the landlady here who has limited English language skills. They always have arrived within their estimated time window and are not at all reluctant to keep you apprised if they think they might be late --- they haven't been ever late btw. Over the phone they give best guess estimates and the high side is more often higher than others. But both times the actual bill was waay towards the low end. So we have never been hit with sticker shock. Besides their responsive, courtesy of their staff , and willingness to stand behind their work their most impressive quality is integrity and honesty! They very well could have charged us more for this and that but they gave us an honest appraisal of the situation performed the repairs necessary. Would have been very easy for them to overcharge, upsell us but they didn't. I'm pretty savvy but a senior citizen the land lady isn't very English savvy or home repair savvy but they were courteous and patient with us and explained everything to us. Will definitely call them again should the need arise and would not hesitate one bit to recommend!!!! Its not always the best and least costly that gives the lowest estimates sometimes its the other way around. read more

Technician was right on time, super professional, texted in advance, came out and did comprehensive diagnosis, then taught me what to do in order to avoid the problem in the future at no extra charge. I had no idea how advanced my AC system is, or how far HV/AC has come in the last 10 years. Wow, no wonder they're #1. I'm so glad I went with them. read more

Wish I could give 6 stars! We just found and excellent repair person who works on both gas furnaces and gas fireplaces. Robert Patton Skyline Heating and Cooling 425-419-3657 A week ago, we had a local Heating and AC company send out a technician to come to service our furnace. The technician seemed capable enough, but he told us that we needed a new thermostat and a new furnace soon. He said that our furnace was too old to repair and it should be replaced soon. A few days later, our furnace started blowing cold air only. We put in a new thermostat but it did not make any difference. At that point we started searching for a new technician. The local outfit offered to send out their "more experienced" technician, but we were leery of people who'd rather sell than fix. After reading the rave Yelp reviews on Skyline and Robert, we called him. First of all, his service call rate is reasonable. He showed up on time and he patiently explained his diagnosis and work. Plus, he works on both furnaces and fireplaces. It seems that it is hard to find people that will work on gas fireplaces. We haven't had ours checked in many years. Robert told us that we don't need a new furnace. He's ordered new parts and he will return on Monday to fix the furnace. So, we will spend about hundreds for both calls and parts, instead of spending thousands for a new furnace. We are so pleased that we found a nice, responsible, honest technician, that we wanted to share this info. We recommend Robert! read more

I love to hire local companies for any service at my house. Robert was super helpful and explained me what he was going to do. He made the anual inspection to my furnace and even installed the new filter I had previously bought a few months ago. Very profesional service!!! read more

The schedule for installing AC did not take that long comparing to other quotes I had. And the price is competitive too. Scott and Robert finished the job nice and clean. read more

Rob responds in a timely manner, very professional and took the time to explain what he's doing and what's going on with the system.

Incredible customer service. Robert was very friendly, informative, and prompt. He gave us a great set of recommendations for our particular issue. Will definitely use again in the future for heating and cooling needs. read more

The receptionist was very quick to find an opening and arrange for a visit by a technician. Robert was very punctual Ana called 30 minutes before arrival as promised. He was extremely knowledgeable, friendly, and patient describing the state of our furnace, explaining the issue and walking us through how he was going to fix it. He was able to find a replacement blower for our aging furnace buying us more time to save up for a furnace replacement. He did not up-sell anything or push for additionally unnecessary work and i have experience with similar businesses. We will be planning to replacement and Skyline will be the company that we will go with for sure. We have many friends family that we will be referring to Skyline also, given our experience. It's great to see a business getting it right, managing a their business to attract business by treating their customers well and with integrity providing great service and price. read more

Received a fair quote from them and the engineer who came out to view our system was open and honest. Although I did not end up getting AC from them I did feel their service would have been good and I would certainly consider using them in the future. read more

Skyline was very quick to respond to our urgent need, and equally quick to complete the job one that got here. Definitely recommend talking to them for your hvac needs. read more

Well deserved 5 star Yelp review. Contacted Skyline Heating through Yelp, and heard back almost immediately. Diagnostic rate was a reasonable 105.00. Had been quoted more than double that by other local companies. They scheduled an appointment within 2 days, even though my need wasn't super urgent. Was given a 3 hour window, and Robert the technician was great. Texted me as requested 45 minutes before he was going to be at my house, and was there within 30 minutes of the scheduled appt. He walked me through what was wrong with my furnace, and made recommendations on items that should be replaced and explained why. But what really stood out to me is that I was long overdue for some much needed maintenance. He didn't judge me or fault me for that lapse, and offered to convert the diagnostic fee to a maintenance service for only 20 additional dollars!! Many other companies would have just tacked that on! My service was fast, professional, and I feel a very good value compared to other companies I've used in the past. I will always look to Skyline for my future needs, and have already recommended them to a friend looking for fireplace repair. read more