The staff at ICO Vista Station is lovely, especially Kam. Efficient and competent and friendly. The…read moreclubhouse is magnificent with a rentable business space and a theater room with every streaming service available and more. The cleanliness is pristine. The floor plans are gorgeous. The views are unmatched. The property is 20 yards from the most beautiful path on a nature reserve. This is a dream property.

I've been living in this apartment complex for a little over a year now and every time I have…read moreneeded something they have gone above and beyond to help me out. And I will say my requests tend to be on the unconventional and needy side I'm in a one bedroom that has such a wonderful layout with lots of storage and great unobstructed views. I have had very few maintenance requests but every time I do need something they're there within an hour and able to fix anything and everything I have a question about. There are a huge perks in living here which include having the smart home as well as the Amazon hub that both Amazon UPS and FedEx all have access to use so your packages are always secure. The common hallways are often cleaned and maintained to make sure everyone's homes remain nice! Management has always gone above and beyond to help me out and make me feel like a welcome member of their community

Abby was super helpful on helping me and my partner finding an apartment, and made the process…read moresuper easy as a first time renter 10/10 she's absolutely amazing

Don't move here... the complex constantly smells like hot trash and dog poop (because no one cleans…read moreit up). You will have a layer of dust in your apartment and on your cars from all the construction nearby (multi-year projects where the prison used to be). The management is truly horrible and only has a decent rating because they beg for reviews when you have maintenance done. Sam avoids dealing with tenants and has no social skills... Katie will literally bang on your door so loudly like she is the police, calm down Katie. 1 star is too many

I've been living here for 8 months now, and a while this complex is not perfect, I feel like the…read morestaff here have made my experience PRACTICALLY perfect. Especially Marlen! now before I say anything further- no, I'm not being paid or incentivize in any way to leave this review. I just really appreciate her sincere devotion to customer/tenant service and improving the quality of our lives each day. Anytime I need anything, she is on top of it! Amazon misplaces my package? I reached out to Marlen and she responds and gets it resolved right away. Elevator broken? (which has happened a few times now), Marlen calls the service team and they repair it within a day or so. Neighbor's nasty dogs leaving crappy stains all over the carpet in the shared community hallways? I send Marlen a picture and she gets the carpet cleaning team out the very next day. The list goes on! This place is a bit pricey, but I can 100% say that it has been worth every penny that I've spent here. and I would know, I have moved once or more a year since I was a child, and this is the first time that I would actually WANT to stay somewhere more than a year! The views are spectacular, the amenities are amazing, and the staff are the icing on the cake! Also, don't let some of these other reviews sway you. I used to work in customer success, and I've learns that people tend to only leave reviews when they have a bad experience, and I'm quite certain that most of the people who have love here have had amazing experiences, but never take the time to come back and write about it. So I'm doing now, and hopefully I'm setting an example. If you can afford it, it's all very much worth it. 5 stars from me! Also... I REALLY like plants. Ignore those in my pics

I don't usually write reviews for apartment complexes, I try to stick to my lane and only review…read moregood food, but I had to share my experience. I moved into the canyon vista community today under very difficult personal circumstances. Jeslet Sotelo, was the leasing agent who helped me. She went WELL ABOVE AND BEYOND--truly. She was incredibly overbooked, due to a clerical error with her scheduling software, but still took the time to ensure my move-in process was smooth, efficient, and as stress-free as possible. I recently went through a life-altering event and needed a place to start fresh ASAP. Jeslet was not only knowledgeable and professional, but also empathetic and kind--something I CANT articulate in words how desperately I needed. Thanks to her, I was able to move in today and am now able to put in the work on my next chapter. She deserves recognition (and honestly, a raise). Thank you, Jeslet, for turning a tough day into a hopeful one. I only hope one day I can repay you with an outing to Rodizio, or at the very least a heart felt thank you the next time I pass by the leasing offices. Anyone considering this complex book a tour and request Jeslet, I promise you won't be disappointed!

Pros: 1) no smoking anywhere, they actually do something…read moreabout it if people are caught trying to smoke which is nice. 2) close to everything but still a really quiet neighborhood 3) gym is well maintained and usually available when I want to use it 4) pool is nice and well maintained 5) high ceilings help even the 1 bedroom apts seem much larger 6) appliances are nice & not the standard white cheap ones that most complexes have 7) patios with units are spacious for a table & chairs or small garden 8) built in shelving in bathrooms really helps as the units are lacking for storage see below. 9) washer and dryer in unit is nice and good quality 10) kitchen storage and pantry are more than adequate and well laid out. 11) island in the kitchen is a revelation, all apts should have this! It's also has a power jack in it, even more amazing. 12) they recycle here and provide the bin 13) the Internet is way fast, the tv package is stupid see below, however they don't make you buy a phone line with the pkg so that is great I know many other complexes do in their media pkgs and it makes no sense no one has landlines anymore. 14) security lighting at night is really good, out over parking structures a lot but main areas are well lit so you don't feel uncomfortable walking to the gym or mail. 15) the mail is pretty central to all units and very well lit so you can pick it up whenever which is nice Cons: 1) snow removal is slow, they do it but they're in no rush. They also stack snow in some of the parking stalls for guests which leads to.. 2) the parking is horrible especially in the winter, you get one spot with your unit, no one needs just one spot and so the guest parking is taken up with residents 2nd and 3rd cars, I've lived here a while and still never been contacted about an available spot to buy extra with my unit, been on the "list" for over a year requesting to lease another in addition to my one I already buy with my unit and none have come up. So it's even worse when the precious few spots available are then stacked full of snow in the winter. 3) pool hours are lame, like beyond short, pool is very nice but not accessible like most other places. 4) don't get a unit anywhere near the clubhouse on the south side lol the continuous beeping from what I imagine is a security system of some kind is so loud at night I'd rage if I lived over by there. You can hear it in the gym over the machines so there is no way the town homes on that side don't hear it all night. Lol glad I'm down away from it. 5) if you have a lot of stuff get more than a one bedroom. There is literally one coat closet. Tons of kitchen storage, but nothing else. They made a massive effort at shelving in the bedroom closet which sounds good in theory but they put the rods over one another in such a way it renders half the closet unusable. Solid effort, epic fail. One rod and leaving people to their own devices for hanging needs would have been much more appreciated. Unless your in to a hanging Tetris game this closet might totally be your jam. 6) the recycling pickup days are more like a suggestion than the rule, this has improved slightly while I've been here this last year but still it gets picked up on the days I put it out maybe every other time. If you don't mind your can on your doorstep for a couple days then this is minor, if it annoys you to come home on a scheduled pickup day to a full can, this will likely be an issue for you as that is often the case. 7) tv channels are lame in the required to buy package and way overpriced, there is no option to opt out of tv and just have internet which would be genius. The Internet is really good however. Fast always. Only goes down in the winter like once usually probably because everyone is indoors using it more and hogging signal. 8) wish the clubhouse had better availability for larger parties & hours that were more conducive to when residents would actually use it; i.e. When we all get home from work or school, which is when they're heading out and locking it up...lame.

Ali is amazing! I feel like the staff here truly cares about its tenants. I would 10000% recommend…read morethese apartments!

The Ivy at Draper is a 55+ community. On the whole, they're average. However, elevators and…read moreautomatic doors have a tendency to malfunction, with long delays until the repairs are made, the norm. Because this is a 55+ community, there are a number of mobility challenged people. People with wheelchairs and/or scooters. Most of the building entrances do not have adjacent curb cutouts, or ramps. The only automatic doors, at the main entrance, have never been reliable, with the current malfunctions lasting over a week, with no end in sight. Sometimes, seniors need a little assistance. You'll get no assistance from the office staff, their consistent response being, "this is not a assisted care facility." I have lived here 6 years, and in that time, my lease renewal went up 30% for three of those years. This is especially aggravating, because the parent company, Greystar recently settled a price fixing lawsuit by the US Department of Justice, paying a large fine, none of which went to the residents/victims. The residents are nice people, but we're all trapped in a place that doesn't recognize the problems experienced by seniors in fixed incomes. We pay $150/month for a media package, but when we complain about service problems, the office response is, "contact the provider." Let's see, I pay $150/month for substandard performance, I'm not allowed to change providers, and "it's my problem?" Caveat Emptor!

great community and the views from the units are amazing. Highly recommend this complex.read more

Don't be fooled! This place looks nice, but everything is a…read moredisaster!! The walls are paper thin and if you have loud neighbors above or to the side of you, you'll hear everything!! If they have dogs, it will sound like they are in the room with you! Our neighbors above us have a dog and it's super loud and annoying! We've complained to management, and they don't care! The hot tub hasn't worked the entire time we've lived here. The pool is dirty and disgusting! The elevator is out of service often, and if you live on high floors you're climbing stairs! The main floor reeks of dog shampoo!! It's gross! Our dryer was having issues, extremely loud and sounded like it was rubbing sandpaper when running. Maintenance was requested. Weeks later they came, quickly took a look and said "there's no issue." They didn't care that it was loud! Looks are deceiving!!! Don't sign the contract!! Don't do it!

WOW! These are amazing apartments. The community events are fun, the rooftop hot tub has an insane…read moreview, the gym is something I would pay a membership for. The apartments themselves are modern and have great views.

Moved in about a month and half ago and we love this apartment. The property managers are super…read morefriendly and accommodating. The space is perfect for our little family and rarely even hear neighbors. We highly recommend for anyone looking for a great place in a great location with friendly neighbors.

I don't mean to say that the managers are bad and I am good--no, the managers are good; they helped…read moreme with my first neighbor. But they cannot help me with every uneducated, uncultured person. I lived here for two and a half years, and everything was more or less fine; I had decent neighbors. There were a couple of minor disagreements between us, but the management helped resolve everything, and--all in all--I had no complaints. After that, I lived in another state for a year and a half. Later, I returned to Utah; thinking back on the positive experience I'd had living in this apartment complex previously, I applied to move back in--but my happiness was short-lived. The first two weeks went smoothly, but then the neighbor downstairs apparently bought himself a high-quality TV sound system. He began watching his television at full volume--blasting bass so powerful that it made the floors and walls of my apartment vibrate. I started complaining to the property manager, who instructed me to record video evidence whenever the noise occurred. Fine--I began doing exactly that--yet the neighbor continued to blast his TV at maximum power. It took a full month for my complaints to finally take effect and for him to stop making the excessive noise. But then a problem arose with the upstairs neighbor--and please don't think I'm just being nitpicky. I spent a full month and a half filming video evidence; I never wanted to get involved in something like this, and I still don't. I work in construction, so I come home tired after work and simply expect a reasonable level of quiet. I understand that the entire building is--figuratively speaking--made of cardboard; I can plainly see the shoddy materials used to construct these apartments. However, the noise coming from the neighbor upstairs isn't just the sound of someone walking around their apartment or accidentally bumping something against a wall. It's a noise that typically starts in the evening--from 5:00 PM onward--and can last until midnight. It consists of some sort of banging against the walls and floor, occurring at five-to-ten-minute intervals. It would be one thing if this noise stopped by 10:00 PM, but it continues well past that hour, seemingly without end. I complained again, asking the property manager: "Where is the comfort and peace of mind I was promised?" I received a boilerplate response telling me to "keep documenting the incidents" and reminding me that "no one guaranteed you absolute silence." I'm a reasonable person, and I fully understand that--I'm not asking for absolute silence, as that's an unrealistic expectation. However, I do believe that my neighbor could easily stop this banging; he has simply chosen to disregard my well-being and continue doing it anyway. And now I realize that I'm stuck living with this noise for another ten months until my lease runs out. So, think carefully before moving into any apartment complex, and make sure to ask who your neighbors will be. My mistake was signing a thirteen-month lease--I based that decision on my previous, positive experience living in this building.

I've actually lived in the apartments in 2015, the only reason I moved was because I was relocated…read morefor a job. Now that I'll be back I was sure to tell my significant other I wanted to retentions with the complex! I first off have to say after reading any of the other reviews..I personally felt as though they weren't true! Management for one has always been kind and they were always so kind and still are during my new process of renting with them! I never heard a noise lining there which is why I lived the place! During the summer the pool area is so much fun even if you aren't big in swimming there's still a hot tub area and a bbq area which is my most favorite part for entertaining! I've never had any issues with parking nor vandalism like I read in another review! Every business has challenges but out of the 4 complexes I've lived in this is by far number 1 and they even help you save to get into an ivory home when you're ready!

My partner and I have lived here for a couple of years, but we're moving because we're looking for…read morea house. Besides a few good amenities, I'll miss seeing the maintenance men, OJ and Izaiah! They're the sweetest and get the job done fast! The only reason why I gave it 4/5 is that the property could have done better upkeep and management, such as: paying attention to illegal parking or being a bit more timely on repairs of external amenities. I appreciate community activities and thoroughly enjoy dog days at the pool.

I don't know why they keep lying they never offered expensive equipment to detect inside my unit…read moremaybe just outside of the building which won't detect anything. I was the one who bought equipments and air purifiers indicate the air is not safe. I took many pictures and showed to them but those were never considered. They offered me to transfer and ask me $850 plus cleaning fee. I did not want to take the risk since all their one bedroom located above someone else's garages. Yes, they have been texted and asked me so many time that I am more than welcome to buyout to move out with rude manner. I have all their text in my phone. There are so many issues related to fumes with management and the downstair neighbor but it is too many to list on here. Instead of keep blame everything on me with nonsense they should hold accountability of what they are in charge.

I can not say enough good things about our time at the Meadow's. Our experience of leasing there…read morewas extremely positive. Jade and Brittney were always so helpful with anything and everything we needed. The grounds were always kept nice and clean. If we ever had a concern or something that needed to be fixed at our apartment, it was quickly resolved. The maintenance department also take pride in keeping the apartments and grounds maintained. The front office (Jade and Brittney) always made you feel like you were friends and family anytime so saw them, even outside the office. I really loved how safe the complex felt too. If you are looking to lease in the area, look no further.

Absolutely do not apply to live here. They claim the payment is refundable if you decide not to…read moremove in, but that's completely false. We've been waiting since April 25th for our refund and are beyond frustrated. They still owe us over $250 with zero resolution or follow-up. Total scam vibes. Edit: They just now processed the check for us after threatening legal action. It is June 6th now, I went to pick up yesterday at 5:30 after work and they had this silly sign on their door reading 2pm. I waited outside 40 minutes and no one was there, they close at 6pm. Do better and please everyone save yourself a headache and live somewhere else. Terrible complex and Greystar is a terrible company.

Well we love Miranda and all the staff. We were literally the first reside ts to move in when it…read moreopened . They did change management one time since we have been here but the staff has always been amazing. Understanding and helping us in time of need. Not sure why all the hate as it must be you instead of the staff.