The overall experience here has been good but I have to say their maintenance team is really great…read more In particular Carlos. He has always gone out of his way to fix any problems I might have--he's the best!

Update: the only quick response I've received is to a Yelp review. Absolutely pathetic…read more Communication is extremely poor and they don't honor their own policies. We were denied housing and they haven't returned our conditional deposit. Priya was very slow to respond to inquiries which was only slightly better than the zero responses from application processing. I would recommend steering clear of this place. The apartments are great but that doesn't count for much when the rest of the experience is this bad.

Resident since 5/2025 This review is written with…read moreintention--because exceptional employees deserve to be recognized at a higher level. Bijon operates at a level of professionalism that goes well beyond the scope of his role. From the moment he arrives, he is respectful, composed, and detail-oriented. He knocks, announces himself, wears boot covers, and clearly explains the work before beginning. He listens without interrupting, communicates effectively, and remains solution-focused at all times. What distinguishes him, however, is how he handles pressure. I'll be candid--during one interaction, I was dealing with personal stress and came across more abrasive than I should have. Bijon did not react, escalate, or withdraw. Instead, he remained calm, acknowledged my frustration, clarified what he could address, and followed through without hesitation. That level of composure, accountability, and restraint is rare. It reflects leadership, not just technical skill. This is the type of employee who sets the tone for an entire operation. Equally important, this consistency reflects strong leadership from Chris, the maintenance supervisor. The level of professionalism, responsiveness, and execution I've experienced indicates clear standards, proper training, and accountability within the team. That does not happen by accident. Hector, Jasmine, and Dominque have also been consistently welcoming and professional throughout my time here (over a year). The property itself is clean, spacious, comfortable, and--most importantly--feels safe. It stands apart from typical high-rise living and genuinely feels like a home. I'll also acknowledge this--I'm not always the easiest tenant, and I'm aware of that. Despite this, I have never once been met with disrespect, dismissiveness, or indifference from this team. That level of consistency speaks volumes about management and the culture being upheld here. Bijon is not just an asset--he is leadership material. If performance, professionalism, and composure under pressure are metrics that matter, then his work should not go unnoticed. I had issues with my washer and dryer and immediately after I put in a request, it was addressed and you'll see the photo below where they replaced them with new washer and dryer.

Honestly, I can't say enough good things about Marvin, Marcus, Hector, and the whole team at 717…read moreOlympic. From the very beginning, they didn't feel like just employees working in the building, it felt like they were part of our extended family. You can tell they genuinely care about the people who live here. They show up for you, they follow through, and they do it all with a great attitude. Marvin is one of the kindest and most thoughtful people you'll ever meet. Marcus is sharp, reliable, and always willing to help. Hector brings such positive energy and always makes sure everything runs smoothly. You don't feel like just another tenant here, they make you feel at home. And that means everything. Big thanks to the whole team. You guys are the reason this place is special.

I moved in on May 14th and there have been some ups and downs, but for the most part I love living…read morehere. I really don't think there are any 5 star apartments in LA. Having lived in DTLA for 17 years now and in The Pegasus, South Park by Windsor, The Skyline (condos), Santee Court, Belmont Station, Axis on 12th, and Broadway Palace, I can say even with all the cons listed below (they are minimal issues) compared to some of the crap I've dealt with in some of the other places. The staff, amenities, and balconies/view, far make-up for everything else! Starting with the Pros of Olympic and Hill: - The Staff - they are truly amazing. There is 24/7 front desk/concierge/security and they are all always extremely helpful and friendly. You can always get ahold of them 24/7 and they are great about addressing issues promptly. - Secure building - if you don't live here you literally have to stop at the front desk to get to the apartments because our key fobs only take us to amenity floors with only amenities on the floor, to the floor our parking spot is on, and to the floor our apartment is on. - Parking - lots of parking! And you don't need a fob to get in, it reads your license plate. There's also public parking for guests, and there's delivery driver/ride-share spots so there's always convenient parking for food delivery/ride-share pickup waiting. - Amenities - This is one of the main reasons we chose this place. Extensive, top notch Fitness center, personal infrared saunas (4 of them!), plus an additional steam room and dry sauna room, so many grills, sand volleyball, basketball, pickle ball, pool, hot tub, cold plunge, and so much more! The pet amenities are great too. Dog park and HUGE spa/grooming room. - Balconies/View - my balcony is over 100 sq feet and my view (facing north) is to die for! The view of the mountains and city skyline is great. - The apartment finishes - the finishes in the apartment are beautiful. The refrigerator and dishwasher blend in and look like the cabinetry. - Large Bathroom - the bathroom is huge, the lighting is great, and there's lots of storage. - Washer/Dryer - the washer and dryer are really top notch appliances. The cons: - Sound - unfortunately I have a neighbor who is not mentally well and we have to call security/the cops often because he screams and bangs on walls. He is apparently in the process of eviction but he keeps our floor awake often. There are also a lot of barking dogs and you can hear hallway activity easily. Not great for sound sensitive folks, but honestly the only place I've lived in DTLA where I haven't had noise issues was The Skyline Condos, built forever ago for one and the owner of the condo we rented from took extra soundproofing measures when they renovated. - Refrigerator - lol, it is basically a step up from a mini fridge. I'm in a small 1-BR so maybe bigger apartments have normal size refrigerators. I didn't even think to open the fridge when I toured. The dishwasher is small too but it's not as bad. - Electric Stove Top - not a fan. And then there's another abnormally small appliance - the oven below it. - Bedroom/Closet space - in the small 1-BR the closet space is limited and the Bedroom area is tiny. If you have a King size bed, that's really all you'll have room for. I had to get a Queen so I could fit 2 dressers to make up for closet space and it's super tight. Also went with a super basic bed frame with lots of room under for more storage. - Cost of Parking - yikes. It's bad. Paying $290/month for my EV space and there's a waitlist for that. Got mine around my 6 week mark of living here. My regular space was $275. My original space on the very bottom floor of parking was $250. - No bathtub - No bathtub which I will really miss, but the walk in shower is huge and the shower fixture is really nice with good water pressure/temperature. - Internet - they include this on your ledger and it's $70/month and it's not always great for being $70/month, however, if you go with the building internet (you can cancel it and get your own with 30 days notice) you'll have wifi in the lobby, in the upper parking lots, and the elevator corridor/hallways on your floor where there's no cell service on the upper floors anyway. I'm on 44 outside of my apartment my phone tends to go on SOS.

Guest parking system could be a lot better sometimes no available spaces. The $25 daily voucher…read morepass isn't a real daily voucher it's a one time exit pass that's only worth it if your guest staying long hours and you only save $10 overall as a resident guest, so your guest are better off parking on the street or private lots near OH. They should explain there parking system better because we unknowingly used the voucher when paying was actually less then using the voucher under the impression that it was a real daily pass not a 1 time exit pass.

Roberto was amazing! He was incredibly knowledgeable, welcoming, and patient throughout the entire…read moretour. He even showed me multiple layouts to help me get a better feel for what 8th and Grand offers since I was still deciding. His professionalism and energy made the experience so easy and enjoyable. I will definitely be recommending 8th and Grand to my family and friends! Kenya G.

Don't move here unless you want to frequently be stuck in an elevator and have the residence team…read morerefuse to provide any concession for making you late to work. I have been stuck in this elevator multiple times as a resident. This is not a one time maintenance issue this is a recurring problem that management is aware of and has failed to fix. When I requested a concession for the inconvenience and lost time, they refused to take any accountability whatsoever. A luxury building in Los Angeles charging premium rent cannot maintain a functioning elevator or treat their residents with basic respect.

Beautiful! I have some friends that recently moved in and the amenities alone were enough to make…read moreme want to move in too everything looked very sleek, modern, clean, and welcoming. Private parking is a great plus considering the location too

I absolutely love living here -- it truly feels like I'm on vacation every single day…read more The rooftop views overlooking all of Los Angeles are simply breathtaking, especially at sunset. It's such a peaceful and inspiring space. The gym is also one of the best I've ever experienced -- beautifully designed, fully equipped, and perfect for staying motivated. Living in Downtown Los Angeles with amenities like these has been such an incredible experience. I'm so grateful to call this place home.

F8 fitness trainer Dustin is very knowledgeable, engaging, and makes classes feel fun but…read morechallenging. It's always a very positive experience in class

I'm leaving a review for Brian in upper management. I was there at Sora as a guest to a resident,…read moreand I was excited to apply for an apartment, until Brian came and kicked out another guest (Ashley Brown who was the one who recommended the apartment to me) out on a technicality in front of a large group of residents and guests. This was not only awkward and confrontational but petty and embarrassing. Whatever beef he had, he did not need to air in front of a group of paying residents, club members, and future tenants who were previously having a great time. I searched so hard for a benefit of the doubt but couldn't find a professional reason to do this. Ashley was a former employee who left on great terms, and Brian really embarrassed himself and Sentral (the management company) trying to accomplish god knows what. I'm appalled at how petty he was as part of management. I wouldn't touch a lease here with a 100 ft pole. I prefer home to be somewhere relaxing. Imagine coming home and the staff are causing drama everywhere. I hear it's not the first time he's deterred a potential resident. Or the second. Or the third. Comments from current Club residents: "Things were great until Brian started feeding us nothing but soggy fish and chips." Comments from me: " I am sparing myself from a life of unprofessionalism and drama and renting elsewhere."

From the very beginning, the staff ^^Earnest^^made me feel welcome. They were always kind, patient,…read moreand willing to answer all of my questions throughout the leasing process. Even when there were a few unexpected issues, the management team kept me updated and worked hard to resolve everything as quickly as possible. What impressed me the most was how much they genuinely care about their residents. The team is professional, responsive, and always ready to help. The property is clean, well-maintained, and has a safe, comfortable atmosphere. Moving to a new place can be stressful, but the staff made the entire experience much easier. I truly appreciate their excellent customer service and dedication. I highly recommend this apartment community to anyone looking for a place where the management really cares about its residents.

They refused in a change in parking spots, I had an emergency AC leak and they lied about me being…read morecalled and refuse to provide which number they contacted and what date and time they called. Then accused me of not answering their alleged 7 calls and I have ZERO in my phone. I asked for the time and number they called and they refuse to provide anything. They have refused to take any accountability for any corrective action for safety issues and concerns. There has been people banging on doors and screaming obscenities and they are not addressing the issue and are saying "you can terminate your lease if you feel unsafe" Courtesy patrol didn't answer so they said to contact LAPD, which has been called before. They try to mark it as isolated incidents even when it has occurred on multiple occasions DO NOT MOVE HERE - IT IS UNSAFE ALSO THEIR RESPONSES ARE USELESS - they don't accept emails by unknown senders !! Tried to email them with the email provided and it's undeliverable Once again showing you cannot reach them this place is such a joke. Update: My email apparently got redirected to management who dismissed previous issues. It's an endless loop. It's ridiculous. Their tone seems to show annoyance with my reports and I'd rather discuss matters with someone else.

Great building with an awesome management team. Always clean and pretty quiet for DTLA!read more

STOA might look great at first. The building is fairly new and has cool amenities like a rooftop…read moreand a gym. But actually living here has been a constant headache. Security is a major problem. Homeless people regularly get into the building, go through the trash, sleep in stairwells, and sometimes act aggressively toward residents. Cars have been broken into multiple times. We are told to call an after hours security line, but they either do not answer or say no one is available. It makes many of us feel unsafe. Packages are often stolen from outside apartment doors and the mail room. The rooftop and trash rooms are dirty, and trash is not handled properly. There are frequent water and gas shut offs, sometimes with barely any notice, yet we still pay very high utility fees. Management is slow to respond and often sends copy and paste replies instead of actually fixing problems. Broken gates and doors can stay unfixed for months. On top of that, short term rentals like Airbnb have brought loud parties and more damage to common areas. The rent is extremely expensive for how many issues there are. If you are thinking about moving here, I would seriously reconsider.