This family run and operated business will always be the first company I call when I need an…read moreappliance repaired! They are phenomenal!!!!

Easy appointment set up. Friendly and clear communication. The technicians were on time, efficient…read moreand explained everything clearly. Will defintely call them again. Highly recommend!

I haven't had the need to use appliance repair companies until recently when my Side-by-Side…read morerefrigerator door would not seal properly. I guess I've been fortunate. My daughter recently used BEST and said that Paul was responsive and capable. She was right. Paul responded to my text almost immediately, came to my home, assessed the problem, gave me a cost, ordered the part and in less than a week I'm back in business. He keeps in touch letting you know when he is on his way and how much time before he arrives. I can easily recommend him. Thanks Paul.

We have an almost 20 year old subzero 601R. We contacted Paul and he came for the appointment the…read moresame day and worked through a very complicated problem where the temperature would not read correctly or stay consistent across the shelves. He did a fantastic diagnostics job. He was able to successfully repair the refrigerator by replacing the control panel, fans, and thermistors. He gets his parts from the high quality subzero parts center that the subzero warranty service uses. He is respectful and neat as well when in your home. I highly recommend this company for appliance repairs!

we have had rapid response, skilled and friendly service technicians, and fair prices over many…read moreyears from Gormsen's. it is alwa our first choice for appliance service and sales.

Have purchased several washing machines and dryers and repairs from Gormsen's for decades. I've…read morebeen a loyal customer. My Maytag washing machine went bad (agitator clutch). I called last Friday (5 days ago) and left a message. No call back. Loyalty goes both ways.

Although Vlad didn't end up repairing our refrigerator, he called before coming out and asked a few…read morequestions about the issue. Based on our conversation, he advised us to contact LG directly because he believed the refrigerator was likely still under warranty--and he was absolutely right. Instead of charging us for a service call, he pointed us in the right direction and saved us both time and money. In this day and age, it's refreshing to find a company that values honesty and integrity over making a quick profit. I truly appreciate Vlad's professionalism and would not hesitate to recommend him.

Our washing machine was having issues, and Vlad responded right away on a Saturday. He was able to…read moreget a technician to our house that same afternoon, which we really appreciated. Vlad was knowledgeable, transparent about repair costs, and took the time to explain our options. In the end, we decided it made more sense to replace the machine rather than repair it. He even recommended a replacement model that we ended up purchasing (he really should have affiliate links!). We had a great experience working with Vlad and his team and wouldn't hesitate to call them again the next time we need appliance repair help. Highly recommend.

Radu is the nicest, most communicative, affordable repair man I have ever used. After another…read morecompany quoted me triple the amount to replace the drain kit in my washer, I let him know the diagnosis and he was happy to order the parts for me without charging me first to come out and see for himself. He also reached out in a timely manner when the part didn't arrive on-time and rescheduled for the following business day. He showed up on time and was extremely professional. I'll be using him for my home and business from now on

LG Fridge, French door dispenser leak: Looked like an ice…read moremaker repair but was an (internal) fridge coil maintenance need that had stopped the fan. Knowledgeable, fair, profesional and personable. Recommend!

I didn't use their service, but I HAVE to leave a review. So the previous owner of the house had…read moretheir stickers on the washer/dryer they left behind. I was having issues with my refrigerator, so I contacted them via their website form. The owner (Mr. "Tad" Tadeusz) called me shortly after I submitted the form (talk about quick response!), and I explained the symptoms. Dude just straight up said "Ahh that's an ice-build-up in the fan housing." He proceeds to tell me how to fix it, that it's straight forward, and to call him back if it didn't work. Modern fridges with the freezer in the bottom has so many shelves and such that it blocked my view of the vents and the ice build-up. When i removed all the shelving, I finally saw some ice buildup in the vents, just as Mr Tad assumed what had happened. I mean I wouldn't have minded for them to come and to pay for a professional to give my fridge a once-over to ensure it's tip-top shape. But I did as he said, and the issue resolved!!! As instructed, he told me thoroughly clean all the seals, and turn off the fridge to defrost the freezer so it all melts. I finally ate most of the food to do as instructed, I placed what remaining food in coolers, and gave the fridge a good clean and melted all the ice. Issue resolved!!!! No wonder the previous owner kept Mr Tad's business' stickers all over the house. I'm glad he did! Now I have my go-to appliance man for life!!! This kind of integrity is incredible! The man with decades of experience, knew the issue over the phone immediately, and gave me DIY instructions! I'm a consultant and I charge clients for my experience and advice because that's my job. Mr. Tad is a better man than me!!!

We hired Appliance Solutions because we purchased our house and moved in at the end of May. We…read moreneeded to stack the washer and dryer so they would be able to fit inside the room and have the doors closed, the previous owner would just leave the door but for safety reasons, we needed this fixed. We were able to stack the washer and dryer on our own, but then the pipes wouldn't fit. After a very frustrating 30 minutes at Home Depot trying to figure out the parts we needed to no avail, I messaged Appliance Solutions before we left the parking lot. By the time we were home, he had already called me back, and we scheduled a time for him to come and help. He got the job done very quickly and efficiently. He was extremely kind, affordable, and very communicative. We will definitely be hiring him for any future appliance needs.

Did a great job at a good rate in fixing dishwasher. Unfortunately, unresponsive when I called…read moreabout additional projects.

Enrique did a great job! I would recommend him for future clients. I was timely, knowledgeable and…read morevery experienced.