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Washington Home Doctors

Washington Home Doctors

(18 reviews)

Best service! Found them on https://dmvprofile.com/ -- fast and professional.best serviceread more

I am Jenny Du. I posted a plumbing service request and received a call from your company. You…read morearranged for your plumber Earl to contact me directly. He claimed to have spoken with my tenant, understood the issue, and could come later that day for an inspection. He stated clearly that there would be a flat rate inspection fee of $59.95, as advertised and above message sent to me via your Yelp page. I provided my credit card number based on that agreement and waited for updates. By 8 PM, I had received no call. Upon contacting my tenant, I learned that the plumber had visited, did minimal work, stayed for less than an hour, and left. I immediately checked my credit card and found an unauthorized charge of $495. The next morning, I called your number but received no answer. When I reached the plumber directly, he admitted he was going to call me but chose not to because it was "too late." He claimed the $495 was a "inspection fee" and that an additional $450 would be needed to complete the repair. We had a brief dispute, and I informed him I would pursue this matter through formal channels. I have since disputed the unauthorized charge with my credit card company and am awaiting resolution. Meanwhile, your continued efforts to contact the property owner through third parties to seek payment are inappropriate and unacceptable. I hereby put you on formal notice of the following: Your advertising and initial representations were deceptive and constitute fraud; You intentionally avoided contacting the cardholder at the time of visit under the pretense of it being too late; You charged a significantly higher amount without authorization; No actual repair was performed since the water was still leaking. and I have written statements, messages, and screenshots from multiple tenants to confirm this. You are instructed to cease all informal contact attempts with me or any associated parties. This matter will be resolved solely through formal and lawful means. If you believe you have a legitimate claim, you are entitled to pursue it through legal channels--as am I. All further communication from my side will be documented and may be used in future legal or consumer protection actions.

Freeline Plumbing Services - Company logo

Freeline Plumbing Services

(4 reviews)

I was referred to Free Line Plumbing by the company owner who installed my lawn sprinkler system…read more The plumbing technician called ahead and scheduled an appointment to install a water sub-meter, backflow device, and attach back hose bibs to the sub-meter. He provided a thorough overview of the work being done and offered alternative options that might save on upfront costs. His detailed explanation was clear and concise with no pressure if I elected to postpone any non-critical work. The quoted price was very reasonable, and the job was completed within hours of them contacted me. The technician provided a detailed bill along with a written warranty that was easily understood. Without a doubt, I highly recommend this company and will contact them for all of my plumbing needs moving forward.

I used Freeline plumbing for a main water leak. I think overall, the work was done to standard,…read moreespecially with extend of repairs and work needed. There were multiple issues that arose, that were addressed initially. The communication from the company was good especially during the active work period (almost borderline too much communication), but once the fees were paid, the communication seized. I tried to understand how they repatched my yard. My yard was a mess. It took me weeks to repair/repatch. They had to come back out to repatch my foundation which was leaking due to not having enough sealant in the initial repair. The technician who came to add sealant after the initial work, even stated that the product used (plastic piping) for my repair was not ideal (I was never told or relayed the differences in material strength or longevity, never given options). I expected a bit more from this company based on the recommendations that i was given.

Sledge Total Protection - hvac - Updated June 2026

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