In store customer service and phone customer service both were good. The mattresses are quality and…read morethe transaction was easy. The problem lies with their delivery team. We ordered a twin box spring and cal king mattress. The delivery drivers ripped the bottom of the box spring open while tossing it on the frame. And then used a box cutter to open the cal king mattress ripping the bottom of the mattress open . The delivery team also broke 4 picture frames in total after two trips to our house. Mattress firm did replace both the box spring and the mattress and we are fine now but the delivery team they are using is VERY bad and needs to replaced.

Let me first start by saying this location will be getting remodeled soon and will look completely…read moredifferent. No more green floors! However, don't let the current design fool you, this place is awesome! The customer service is impeccable! Literally left nothing to be desired! Extremely helpful, courteous and professional! Didn't feel pressured to make a decision on the spot or to get an upgraded model. Instead the salesman took the time to have us lay in several different beds and give feedback... too hard, too soft etc. after hearing our feedback he would recommend a different bed to try. We chose a bed that had excellent value but met all our needs. We were able to get the Black Friday prices too! The delivery service was a great experience too! Though one could easily buy one of these beds at any location the salesman William made the experience next level! Glad we ended up at this location and William helped us!

I thought I had posted a review about how crappy this store's service was and was here to update my…read morereview with even worse updates, but I guess not. So here I am. I came Here to order multiple pieces of furniture for my home and was met with Rand who seemed to know a lot about the furniture and fabrics which was great. I went ahead and ordered and paid half the price. There was a problem with the fabric so we went in again and dealt with someone else, I believe his name was Jeff or Alex idk. If you were to take anything from this review it's to never ever deal with this man child. He screwed up the entire order and was a complete jerk about the whole thing, although I haven't had any problems with the furniture as of yet, I would never make the mistake of coming here again!

I don't write reviews, but I must write one after purchasing with Homelife Furniture…read more They have the best service I am pleased with the my purchase with them. I had issues with my first purchase. they were able to take care of it immediately. I am looking forward to purchasing more products with them. I recommend Homelife Furniture company you will be pleased with their service and products.

Went on yelp to see furniture stores around the area but when I arrived this place was not open!…read moreUpdate on yelp also the phone is disconnected.

I recently purchased a couch from Cooks. I spent almost…read more$1,000.00. I live less than 1 mile from this business. So I asked if they could deliver the couch they told me it would be an additional $90.00 to go less than 1 mile down the road.. I like to support local businesses but give me a break. How about some customer service.

Frank was on time, drained and disassembled my old waterbed. It was a fast and dry job! Thanks,…read moreFrank!

Frank is a waterbed expert. He has worked with Waterbeds for about 25 years…read more Whenever we need our waterbed serviced we call on Frank. Recently our six year waterbed sprung a leak and Frank showed us that the bed needed new internal bags and a new liner (our liner was torn). Frank ordered the parts and he installed them. Frank knows how fill a waterbed so that is just perfect. Now we do not have to worry about leaks. The bed is like brand new. No one knows more about waterbeds than Frank.

Very disappointing experience. I placed an order and paid in advance, but the furniture was never…read moredelivered. I also did not receive a refund, and communication stopped after the payment was sent. I made multiple attempts to follow up but did not get any response. Based on my experience, I would strongly recommend being cautious and clarifying delivery timelines and refund policies in writing before placing an order.

The owner Basir is a fraud . He took $1000 from my parents and told them he will give them a…read morereceipt but never did . He never delivered any furniture for them and when they went back he said since they don't have a receipt he doesn't owe them anything. I went back with my elderly parents to confront him and he started cursing at them and said I will throw you out like a dog in the parking lot . He is really known in our community for being a fraud . Plz don't waste your time or money .

Great service! One person helped me get to a big picture. The cashier not only rang me up but…read morehelped me put the picture in my car. I was able to find a picture to go over my bed and a throw blanket. Picture is attached but it's hard to see the detail. Fair price and what I need to complete my bedroom remodel.

Well stocked, exceptionally organized store with great customer service! Two young store employees…read morewere helping us on the evening of 7/10/26. Sadly, I didn't catch their names. We bought two small arm chairs and a small side table. One of the store associates helped us load all the furniture to the car. Greatly appreciate prompt assistance and highly recommend this location for all your household related projects and needs.

We had a great experience with Ilya and his team at Status Wood. We had a very large built in…read morebookshelf made. I was nervous taking on a large project as a new homeowner. Ilya made me comfortable with the process and was quick and responsive to all my questions. He gave me pricing options to stay within my budget. The project was complete within a few weeks. The finished product is beautiful.

Let me start by saying that StatusWood does very nice work and Ilya is a very nice guy. But the…read morepricing here is ridiculous, and the communication and timelines are pretty bad. We never knew where the status of our project was (Status: the irony). We had to constantly check in and drive the process. Even got our "finished" product for our thousands spent and it wasn't even finished.