Very rarely do you think you should be reviewing airport lounges. But there are some that stand out…read moreand Etihad is that ONE. Whether or not you have a membership, they greet you warmly and explain what the cost is and the membership benefits are. Once you check in, they ask if you've been in the lounge before and explain the process of ordering amenities, etc. The design of the lounge itself is breathtaking with clear views of the air field and two levels to choose seating from. When you make your way to the bar you're warmly greeted by the amazing trio Angie, Erica, and Freedom. Hard-working lovely ladies that really make the experience 10x better. The lounge is very clean and the food bar has delicious meals that are fresh and refreshing. Overall a great experience before your next flight. Gracias Etihad Lounge for a phenomenal experience!

After experiencing the chase sapphire lounge in Boston, I have been itching to visit another one…read more Unfortunately, this was did not compare. It is inferior in every way. It is smaller, has less food options, only one shower, only 4 bathroom stalls, and a long wait if you happen upon it during a busy time. Their signature burger was not good here - dry, overcooked, no flavor. When I had it in Boston, it was pretty good, so super disappointing. The service was the same, attentive and professional. Having said all this, it is still much better than most airport lounges in the United States. The salmon and rice they served on the buffet line was good, so I filled up in that. The location is fairly convenient - in A. You can walk from B. It's next to where you'd enter from the airport tram (if coming from C) and when you get off the escalator from the airport shuttle (if coming from D).

Flying to Venice on Lufthansa in business class. Love that European airlines allow bidding for…read moreupgrades. Anyway with our upgrade came a lounge visit but Lufthansa's lounge was closed for refurbishment. We were given access to any Star Alliance lounge and after research we chose Turkish Airlines. The staff is super efficient and friendly. The lounge gets really crowded because it's small but they cleared dishes quickly and it seemed to help with turning the tables. The food was amazing! Best airport lounge food I've had. The bar is tucked away in the back separate from the food and dining area. We sat next to two nice gentlemen who were professors going to Frankfurt to teach international business for a week. I love how airports make people More Sociable.

The drinks in this lounge were delicious they had Prosecco on tap and I also had a strawberry drink…read morethat was divine. Unfortunately I had minimal time to experience as the lounge was full. They kept allowing Turkish airlines passengers in the lounge and put passport members were put on a hold . We waited 45 min before being allowed in. I had to go up and ask because they said the lounge was full but kept letting other members in. The people at the front desk were not very pleasant or accommodating. The lounge was packed very tight. It was noisy and loud. It's a big lounge but the bathroom lines were incredibly long. Food was mediocre - on the upside the desserts were pretty tasty.

I hope the managers read these reviews like to give a shout out to TAREK and one of the managers,…read morenick and all the filing faces in most of all the cooks and cleaners in the back you constantly go out of their way to nourish and foster a warm environment or travelers can unwind before their fights I'm gonna leave your team a review everywhere i can ..... cause you guys are killing it smile ambience the food nick the supervisor and the manager Abere........ thank you. well done !!!!!!!!!!!!!!!!!

One of the best lounges at Dulles! It is my go to whenever I am flying out; you can expect me to…read morehead there right after going through security. It is conveniently located right after pre-check TSA. They have a rotating variety of options from morning to night. It is small bites style offered as well as to go items prepackaged. The mushroom pasted toast, kale salad, and artichoke dip were great. Something new that I have never experienced is the on demand tea demonstration. Servers come around and make fresh tea mix in front of you ans offer a slice of lemon cake. It was a thoughtful offer preparing people for a long flight. Will go back again and again.

Food is okay. Not the best and not the worst. Bathrooms are clean. It's somewhat small and has…read moreoverflow seating downstairs where there are limited food options and no bathrooms, but the downstairs is cooler and more quiet. You can bring food from down from the upstairs. Wifi doesn't work in the basement. I tried to connect and it wouldn't work. Then one of the servers told me connectivity is often a problem down here. People are polite and service is friendly. What you see in the photos is the breakfast service.

The lounge is very very dirty. There's stuff all over the floor and the knives and forks are…read moreweighted so they just fall everywhere. The staff told us they were not accepting priority pass even through we were flying Air France. Then they decided to change their mind. The lounge was maybe 50% occupied at the time. There is also limited bathrooms. Sorely disappointed. The staff who clean and provide service are amazing. Kudos to them for their incredible hard work.

We enjoyed hanging out in this lounge while waiting for our flight to LHR…read more The staff was very friendly, the lady checking us in actually gave us a quick tour of the facility. The bar is quite nice and the food was great. We'll continue to return!

As an American Airlines Oneworld Emerald traveler I was denied admission. I was honestly shocked…read moresince it stated clearly that they welcomed Oneworld Emerald members. British Airways needs to pony up!

We had a 1 hr layover and the Etihad lounge was full and waitlist. We walked by the Virgin Atlantic…read morelounge on our way to Turkish Lounge and decided to take advantage of availability vs an unknown waitlist situation at the Turkish Airlines Lounge. The Lounge is on the smaller side with a cafeteria atmosphere at the bar side, small food selection and limited "living room" style chairs in main area. Upstairs was closed. Waitstaff were friendly. Not all beverages are on "the house."

Nice, quiet, clean place to sit and relax during a layover. There was light food available to eat…read more Salad, sandwiches, chips and desserts. Not a lot of choices but enough provided you didn't have a lot of dietary restrictions.

THIS is the lounge?! It is hotter than hell in here. The bar is a tiny counter where three…read moreemployees are standing and arguing. Food is mediocre. Floors are dirty. Would be a shame if it wasn't "free"

First time visit, because they only open after noon. Received greetings from one of the two staff…read moreupon walking in. For the Priority Pass patrons, we were directed to the Business Lounge downstairs. The food choices were limited, but still have both cold and hot dishes. A few choices for snacks and desserts, but only apples for fruits. Offered both hot and cold beverages. Across the hallway, there was a full bar below stairs.

Arrived early for departure. They served breakfast until 11am. The made-to-order Omelet Your Way…read morecame with various ingredients of eggs, meats, vegetables and cheese per choice. It was also served with potatoes and peppers. The Maryland Crab Cake was still tender with running egg on its top. They did not have the Peach Bellini, so to take the Classic Mimosa. The service was friendly and professional.

I was at the Dulles Airport on May 9th via United Airlines. The lounge nearest me is a "United…read moreClub" in the D gates. Upon seeing my boarding pass, the staff informed me that we qualify to visit the Polaris Lounge instead, a 5 to 8 minutes' walk away, near Gate C17. I asked which will be less crowded. She said they are both crowded, but the Polaris is much nicer. We decided to hoof it over to the Polaris since it's supposed to be a big deal, ignoring the fact that we probably have 45 minutes only to stay there. She wasn't kidding. The place was packed. It was very difficult to get a pair of seats, and we basically were stalkers waiting for folks to leave. Meanwhile, we were sweating from the walk and from the many people inside the lounge. After finally having seats, we looked at the food and drinks selection. I have to admit the food selection is impressive. They have a dining section that is full table service. Then there is a buffet section with good selection of proteins and produce in addition to the usual snacks. I was too hot to be hungry by then and chose only several cocktail prawns plus a few asparagus stalks. After a cold soda with ice from the bar, it was time to leave. There was also a line to wait for the bathroom. Next time, we won't fancy a Polaris Lounge when we don't have the time to stay.

I haven't been in this United Club in nearly ten years, and it pretty much hasn't changed. The…read moreClub layout is confusing with little signage. Entry is one the concourse level with stairs and elevator down to the Club level -- level with the tarmac. The Club was empty at 5:30 AM on a Tuesday; the breakfast offering was limited. Fresh honeydew melon wasn't ripe. Seating was comfortable.

Feels like an attemp to utilize an area nobody wanted. It's downstairs, chopped up and a grouping…read moreof small constricted spaces. It's a second though, economy space is a less than perfect airport.

I was skeptical after reading so many bad reviews, but I just went before my flight (terminal D)…read moreand had a fantastic time. There were sandwiches, fresh salad, soup, cheese and crackers, cookies, coffee, an open bar. Literally everything!! I got here 2.5 hours before my flight and my time flew bc of how awesome the lounge was.

Extremely snobby hosts Traveling on military orders was…read moredenied entry by host Sunny... He even argued with me since some code was not in the birding pass. We had orders and our military ID. He was condescending telling us that even the FBI and CIA has the said code on the boarding pass...implying we were lying to gain entry... horrible place and horrible people