I have rented vehicles from this location many times and I never had a problem…read more I live close to this rental location which makes it convenient for me to pick up and drop off the car. On 7/1, as I was leaving NY already sitting on the plane I searched on Priceline for a 13 day rental for Boynton Beach and Enterprise showed availabilty for a Compact SUV. I reserved it. I headed straight from PBI to the rental location to find out that they had NO cars available and that other people are waiting for SUVs to come in too and that I should call the next day to see if anything is available. The manager said that unfortunately there is nothing they can do. The next day I called and nothing became available. I went back to PBI the next day and picked up a car from AVIS without any issue

Had to give an update. Giving one star because I can't enter no stars. The manager at this…read moreBoynton Beach location on Woolbright doesn't know what he is doing. Thought it was funny that I was given a car with issues. Won't think it's so funny when he hears about the letter going off to Chrissy Taylor, President and CEO of Enterprise-Rent-A-Car. Wound up going to the Enterprise on Lake Worth Road and everything was taken care of the correct way.

This is the greatest place to rent a car from! If you are a small business super fan, like me, then…read moreyou should consider this car rental Company. Marco and his team are so kind and accommodating. I especially love that they are open seven days a week. They have an excellent selection of cars and if you fall in love with a car you rent, you might be able to buy it. The prices are reasonable and competitive for weekly rentals. The last time we rented a car, we were in a bit of a hurry. Marco took all of our information in advance. He had the paperwork all ready to go when we got there. All we had to do was sign, provide a credit card, and take off. It was a great experience. Thanks Marco!

Excellent customer service, late model cars,daily weekly and monthly pricing available. Feels like…read morea small family business, which it is. I'd give six stars if I could.

Worst experience two times in a row. Figured first time was a mistake. Had 6 missed calls while I…read morewas on my way to pick up the car and was told they gave it away within 5min of my reservation time. One time it's a fluke, but now I'm out a lot of money with last minute Ubers, and owners could care less. I should've looked at these reviews before renting. Lesson learned!

We were there to rent a car on Monday, December 9 , 2025 at 8:30pm. They had more than 20 customers…read moreand one agent. We waited for two hours. It was the worst rental car experience in our forty year experience. Next time, we will take a ride share to our home and rent a car near our home. To be so understaffed is inexcusable. To top it off, there was a long delay to leave the facility in our rental car. The gatekeeper said that their system was down. The only surprise was that they have a system. Before I wrote this review, I wrote to Avis with this information, They sent me a boilerplate apology, but I saw no actual investigation of that evening's events and no assurance that they would improve their performance. Therefore, I thought it was important for the public to know what they are walking into.

I have a reservation for a car that I made five days ago. I show up at the agency and I am told…read moreafter a 45 minute wait that there are no more cars. That I have to call someone else and have them transfer a car for the next day, which I cannot do because I need the car on the date of the reservation. I leave call customer service. They say another location that is close by doesn't take prepaid reservations so they will have to see where else I would have to drive. I'm not chasing all over the place for a car that I reserved and paid for in full five days prior. Cancelled the reservation. We will never use Budget again. Only leaving one store because it won't allow you to leave none.

I am beside myself with how budget overcharged me without my consent. Agent at this location told…read moreme when I returned my vehicle there that I would receive the original price I reserved the car for. No one advised that if you return a vehicle at a different location that I would be charged a fee of $350.00 They are not customer driven. Do not recommend them

If I could give them a - zero I would. I reserved a car ahead of time, made an appointment, came…read moreearly by 30 minutes and took an hour and 1/2 and they didn't have any gasoline cars and put me into an electric with very little charge. I had no idea how charging happened and spent 4 hours of my rental time trying to find and put juice in the car. The last time I sprained my wrist trying to manhandle the charger and get it filled it up then made it home. The next morning of day 2 after a full charge $20 worth the car broke down on me. I called Thrifty and told them them the car was broken down and i was strained in the rain and they said ok take an Uber. I said no, they should pay for my uber home and they finally agreed. I finally made it home from the break down in thee rain and called them and they said they would not charge me for the 2nd day. 2 weeks later I get an invoice from them showing they did not remove the 2nd day charge. Bottom line, is I got a 1/2 day use a of a car I didn't want in the first place and was charged for 2 days rental and loss 20$ worth of power that someone else got to use. Trust the other reviewers here if you don't believe me, they are THE worse and failed me at every single step.

I walked out of Enterprise Rent a car because even with a discount the rate for an economy car was…read moreoutrageous. I booked Thrifty through AAA and got a fabulous rate and UBERed over to the Delray office of Thrifty/Hertz and was helped by Steve. He found me a compact car in minutes, had it cleaned and prepped, honored my AAA discounted reservation and had me on my way in under 30 minutes. I was very pleased.

Very disappointing experience with Hertz Delray Beach…read more I reserved a Tesla Model 3 through the Uber app because it showed one was available. When I arrived, there were no Teslas. Jasmine offered me a Polestar as a temporary solution until a Tesla became available. While we were inspecting the Polestar, a red Tesla actually arrived. I made it clear that I wanted that Tesla because I have a Tesla charger at home, and she said she would contact me as soon as it was ready. I emailed her my phone number when I got home so there would be no excuse for not reaching me. Instead, I later got an email saying the Tesla had already been given away and that I would be stuck with the Polestar until the following week. That mattered because the Polestar would cost me about $45 every time I needed to fully charge it at a public station. Since I rented through Uber, those extra charging costs on top of the rental made the deal nearly impossible to justify financially. Hertz did absolutely nothing to make this right. Even worse, the local branch does not answer the phone, so everything had to be documented through email. Do not advertise Teslas as available if you cannot provide them, and do not promise customers a swap if you have no intention of following through.

Hertz is AWFUL. They almost killed me…read more I rented a car the weekend of 4th of July. It was just bad timing for me to need a rental as I had doctors appointments and a surgery that I specifically came to town and rented the car for. They were sold out of everything except for electric vehicles so I had to go with that. All other companies were sold out. Monday morning, right after my first doctors appointment, I am driving on the highway on the way to my surgery appointment and the car just starts decelerating!! Picture this- I'm on I95 in South Florida where people are flying by 100mph+ and the car is STOPPING itself. The panel just had a big red, dead battery sign, but the battery life was showing at 80 something percent. I didn't know what was going on. The car literally just stopped working and died in the middle lane on the highway. Scariest effing thing ever. It came back on for a minute and I couldn't go more than like 10 mph, but I got it off of the highway at least. Barely though. Now I'm on a remote exit where there's nothing around and people still whizzing by. It was not safe for me to be in the car. So I get out of the car and I'm standing on the side of the road. They told me from whatever Diagnostics they could do remotely that it was not the battery as in the "gas" to the vehicle, but the actual 12 volt battery that was dead. -There was no reason for it. It made no sense. They said they would send roadside assistance out. Now here is another thing that makes no sense- roadside assistance can replace a battery if needed. But NO hertz wanted to send them out just to jump the battery so that I could take it MYSELF to a nearby store with a voucher and wait there while the battery got changed. Absolutely made no sense, but I had no other option at that time, standing on the side of the road in 100° boiling hot. Roadside assistance comes about an hour later and says I don't know what they're talking about. There's nothing wrong with this battery. You need a new alternator. And that is something that needs a tow truck for. I now have to cancel my surgery. I call Hertz back and tell them about how the roadside assistance left and we need a new company with a tow truck. I waited and waited. At this point I was over two hours in the blistering heat. There's no shade around. I can't sit in the car because it's unsafe, I'm worried about getting hit. There's also no AC because the battery's dead. It's so hot outside that I am not only burnt to a crisp already but my cell phone has overheated and I can't even text or make phone calls without problem. I called hertz back and said I need to get back to the house I'm staying at for my own safety and while I can still make a phone call to get somebody to pick me up. They said that was fine. They didn't need me there for the tow truck to get there. The entire reason for me coming to Florida was ruined. I had to cancel a surgery that I could not get for another month. And I was never even contacted to see if I was OK or to refund me or anything. That evening, I called back and had to ask THEM for my refund. They said there's a process I have to go through where they would put in a case submission for review and I would hear back within two weeks on if they were giving me a refund or not. I can't even express how I felt. Your car almost killed me. You made me sit on the side of the road in very harsh conditions for over two hours. I was made to cancel an important surgery and wasted days of my life....and you're not even sure if I'm gonna get a refund? I went back-and-forth with them over the next three weeks having to open up a couple disputes before they finally gave me my money back. I have still never been told what happened or asked if I was OK. No apology, no credit offer for almost killing me, they couldn't even cancel and refund me on their own!! I don't even think a refund makes me whole in this situation!!! Awful awful company to use. Just don't do it.

5 STARS!! I'd give more if I could! I'm reading some of these reviews, and I don't believe they…read morecould be for the same outstanding Ace Rent A Car in West Palm Beach that we went to. Everyone was so kind that my wife and I both looked at each other in disbelief. We rent cars a lot, and it seems that horrible customer service is the norm, but not here. Mike and his daughter were friendly and accommodating, even the shuttle drivers to and from the airport were great! I don't think the negative experiences in the other reviews (I notice none of them are recent) were the fault of the agency, if the versions of the stories are even accurate. We booked through Orbitz and had ZERO issues, but I believe 3rd-party reservations limit what can be done at the counter. Still, we were told at pick-up that there was a 1-hr grace period for drop-off before it becomes another day of rental. For us, that would be an extra $55. We hoped the grace period would suffice, but ended up having to extend our reservation 2.5 hours beyond the grace period, knowing we'd have to eat the $55. At drop-off, I asked if there was anything they could do, and they were able to switch it to an hourly extension instead of a full day, so it was only $27 extra. So we strolled out of there with a renewed faith in humanity, and wonder if the bad reviews were actually for a different agency (I know that happens a lot).

Imagine this place deserves no stars... So, imagine you use…read morea certain car rental place a handful of times. They were never particularly good at customer service. But, you know, these days, blah, blah, blah. But now you use these guys again and a few days before your date, you realize that the time is wrong, so you call the place and wait for ALL the prompts to make sure to talk to someone at the location and when you tell this gentleman the situation, he assures you that the appointment time is fine and he will arrange for the change. Now, imagine you get a text message and are asked to share insurance information with a third party on their behalf. And you comply. Fast forward, you are on the plane, halfway to your destination and you get a voicemail that the rental company cannot accommodate your rental time, of 10:30, can you come in at 12:30 instead? So, you call them and tell them that will be fine. You will be there between 12:30-1:00. Then, you call the company when you have your bags and are on the shuttle. When you get there, they tell you they have canceled your reservation because you're late. Really? The only "accommodation " they can give you is a new reservation at a MUCH higher rate. This company is run by a bunch of poorly trained baboons and I will never use them again!

I would strongly advise anyone considering buying a car from KK Cars to think twice before doing…read morebusiness here. Before I purchased the vehicle, I was told by both the salesperson and the mechanic that the price would be $3,800. When I arrived to complete the purchase, the price suddenly became $4,000. At that point, after making the trip and getting everything ready, I went through with the purchase. I paid $4,000 in cash for a Mazda CX-9 because I wanted a reliable SUV for my family and my child. I was told the engine had been rebuilt, that the vehicle was in great condition, and that I shouldn't have any major problems. Unfortunately, that couldn't have been further from the truth. On the very first day I owned the vehicle, it broke down and left me stranded in the middle of the road. One of their mechanics came out, couldn't identify the issue, and convinced me that it was just a one-time problem and that the car was still in good condition. I trusted them. About two weeks later, the exact same problem happened again. They took the vehicle back and attempted another repair. This cycle continued over and over for approximately four months. Every time, I was told it had been fixed, only for the same issue to return. Eventually, instead of standing behind what they sold me, I was simply told they could no longer help me fix the vehicle. To make matters worse, additional problems began appearing, including the air conditioning leaking and other mechanical issues. What disappointed me the most wasn't just the car--it was the lack of accountability. I trusted their statements about the condition of the vehicle and the repairs that had supposedly been done. Instead, I ended up with a vehicle that repeatedly broke down almost immediately after purchase. My experience was frustrating, stressful, and expensive. I hope this review helps other buyers make an informed decision before purchasing a vehicle from KK Cars.

I was on a budget at the time and went with a car that wasn't on the lot. had the car a couple days…read moreended up getting lock in after the car shut off suddenly. I brought the car back and the young gentleman apologized and refunded 100% of the money back I can't remember the guys name but super friendly and honest. Thank you for making the experience painless

Super Friendly, quick and accommodating. Everything you'd want in a car rental…read more I'd recommend highly!

While the car had a few issues, it was still really nice. And I enjoyed driving it. Everything was…read morefast and efficient. Moreover, Steven, I believe that's his name-- went beyond the call of duty in terms of helping out, and is really a top level team member here. Highly recommended. Great experience all around.

I found this in need for a rental car because my car was involved in a car crash…read more I am pleased to give this review mainly for Ketsia, the sales agent who attended me when i picked up the car. She is ver nice, and professional. Ps i love also Sixt marketing and look.

Liars and cheats... Lied about rental insurance and cheated me out of an item i left in the car and…read morecalled them within 15 minutes of leaving the location. They are lying scumbags at this location NEVER GO THERE