Took my money for a rebuild of my engine which he recommended and keep my bike for 3 months and…read morenever attemptedthe rebuild,used old engine parts pistons,rods,rings,the list goes on,the worst part is i gave him some new parts to use i had purchased and none of those parts made it either,so be careful if you choose to have your bike repaired here,cuz steve is not a man of his word i guess making new long term customers is'nt what he's looking for but taking money frompeople with little to no expierence about motorcycles.Took him to small claims court and got my cash back it was the last resort he gave me after refusing to do the right thing,such a disappointment trusting them,see photos attached,that's my motor after a so called rebuild.

Great customer service, very knowledgeable and helpful, will definitely coming back for more…read moreupgrades for my motorcycle.

I was pressed to have my tires replaced...front and back. Problem is the back tire is 240mm and…read morealot of places won't touch a tire that size unless you bought it from them, or they want you to take the wheels off and bring it to them. We spoke briefly over the phone and they guaranteed me that they could do it. I am always cautious about new shops or people I don't know especially when it comes to wheels and tires. I drove in, they told me about 2 hours, but they were actually done in about an hour. I was amazed. They charge about 50 to 60% LESS than what Harley wanted and Harley wont put any non OEM part on your bike. They even gave me some maintenance info for my bike. These guys are actual certified Harley Mechanics. Between the two of them they have about 45 years of experience. I would definitely trust them with my bike and I will not take my bike to any Harley dealer without calling them first.

From the owner: Master Harley-Davidson technicians by appointmentread more

Great guys. Skilled and very honest. What more can you ask for…read more Couldn't be happier with the work they did for me. Will certainly return.

Love these guys! Josh is the only one that I will let touch my bike and I hop states like a change…read moremy socks. Great work overall! I haven't had any issues but I know people that were less than 100% satisfied and this shop made them Whole again. 10 out of 10 would recommend!

Rick is great, but a little absent minded. If he tells you he is ordering parts, check to make sure…read moreunless you want to wait an extra week.

After having my bike for over a month after hanging up on me and my wife several times Rick…read moremagically couldn't work on my bike a 94 Kawasaki Vulcan because it wasTOO OLD AND RARE Rick your an ass and I'll see you in court

From sales to parts and service every employee is customer focused. Example: a cashier was checking…read moreout a customer with 3 items. She called out another cashier to get me checked out. WOW! I could have waited a few minutes. They treat you better than any place I've shopped! I highly recommend and always have for any of your Powersports needs!

Operates like a dealership. Expect high labor, parts, and vehicle prices. They are truly taking…read moreadvantage of local patrons.

Andrew is Quality mechanic!!!! I appreciated his…read moreprofessionalism. He is the real thing.

I found Andrew on Google and because of high ratings decided to do fix my bike here. I called him…read morein May of 2024 to schedule appointment and a month later in June of 2024 I took my bike there. I called to check up 2 week later and he STILL haven't even looked at my bike. Only a month later in JULY of 2024 he looked at my bike and told me that it has blown gasket which I told him from the start that's what it was. I was quoted about 700 in parts and labor. On September 9th, he tells me that cylinder is busted and engine needs rebuild, its going to cost more then a new bike, can't find replacement engine and I am stuck in the limbo wondering what to do. Later he finds a new cylinder and says its going to be 400 more and the tab now is $1068 so I agree and he tells me it should be done first thing, its's October 7 now! I am frustrated and upset, the whole summer and fall went by and I told him repeatedly I wanted to ride the bike and then he doesn't contact me again till I call him in April of 2025! So from October to April he is working on other bikes and just ignored my bike. What kind of person does that? So I reach out to him at the end of April and he all of a sudden remembers to divert his attention to fixing my bike and a week later he tells me to pick it up and presents me with $1600 bill, so the bill went from $1068 to 1600 without any updates. He admits he screwed up on the cylinder and had to take it to machine shop to get it opened up, now my compression is low and bike lost top speed which means I can't quickly pass if I need to. The parts charge says $700 but doesn't itemize what cost what, he only quoted that cylinder was $400 is what he texted me. Where did additional $300 came from? He also said he replaced water pump, but why? Well it was just broad troubleshooting he did. I just had it replaced and it was $20 item. But it gets worse. I pay him $1479 after he adjusted the price to drop the diagnostic fee and once I take the bike on freeway on a 15-20 mile ride I come home and coolant is splattered all over the bike. I take the bike out next day thinking there might have been extra coolant overflow and there are clouds of white smoke and bike barely starts after I stop halfway. So I bring the bike back to Andrew on April 30th, 2025. I call him 2 weeks later and he still has not worked on my bike! WTF!@#$%^& I just dropped $1500 and he doesn't care that its already been a year and I am pissed! When I called he's like oh yeah, good thing you reminded me I need to order so an so and now I called 4 times and texted several times and no response, its June 2nd and its been over a year and he wants to drag this on for another summer! I've been very patient but now I am extremely pissed. Oh and here's the thing, Andrew wants to charge you 3.5% fee for a credit card and to avoid that he is asking to Zelle him the money and at the time I though it was good idea but now I realize I can't even do anything about this charge. If you got anything serious to fix stay away from Andrew!

My bike is in Walter's capable hands (once again) as I write this. I am fully confident that the…read moreresults will be sterling, as always. (hint - all of my bikes I've had Walter work on ran like dreams). In response to the gentleman who gave Walter one lousy star, how about letting us hover over you while you try to do your job - would that be okay?

I have a 2011 Victory Cross Country that needed some lowering and a Car Tire (Dark Side) installed…read more I found him from a website (DARKSIDE.NWFF.INFO) which has over 8000+ members. On the list was 4 other ones in the state that could have helped me but they all were not easy to deal with. Walt actually emailed me back promptly and set up a time for us to meet. He ask a few questions that gave away is experience right away. You will not be disappointed is his work at all. The only disappointment I have is the fact he might retire some day. I hope he can train an apprentice and the SCS name continues. I will be happy to drive from Bremerton to Seattle to have a real pro work on my ride. His shop is big enough to keep you bike safe all night and his communications skills are direct and honest.

Matt was amazing in helping to pick up my bike and take to his shop for a overall inspection and…read morefuel filter repair as he was going to list my bike for me on consignment. He picked up the bike April 1, 2020. The repair was delayed due to a part shipment but was completed on April 20th. I was sick, so paid over the phone via his square up. I had originally done paperwork for this consignment in 2018, but ended up not taking the bike in as there was a delay in Matt picking up for me. So, I felt this was going to be a positive experience. Matt assured me he had lots of interest in Harley's as he had just sold one the prior week and would get mine on his updated website/Facebook soon. My periodic observation did not confirm his words. I was very ill and isolated at home for the next few months and wasn't able to stay on top of this process. To my knowledge, there's been no serious offers on my bike. 2011 XL883L HD with 400 original miles, so I wanted to discuss dropping the price. $5000 asking...no hanging tag on my bike in his shop. (seen through the window) I left a note on the door yesterday, 8-6-2020. The number to the business is disconnected, he is not answering me on his cell. As a combat veteran, I try to think outside the box and remain hopeful that this young man with over 20 years mechanical experience will do the right thing and face his customers as he is young and has many years of opportunity to experience. Matt, if you're reading this, I am happy to assist you in any way I can. If you need volunteers to help organize or answer phones a couple hours a day, I am feeling a bit better each day after several viruses and can assist with organizing volunteers from my home. I've found for me, ignoring issues never really helps solve opportunities to work or change current procedures. Monica Trujillo USAF- ANG, DOD 1996-2007

My motorcycle broke down on me, while on the road trip. Even during Covid lockdown, Matt was able…read moreto come to the rescue and fix it within an hour. I was able to get back to Seattle. Great guy and great service!

I got this yoshi exhaust in yesterday and was desperate to change out my old stock exhaust but all…read moremoto shops were closed on Sunday. I called and messaged earlier today and he was available within the next hour! I brought my bike in and it took little to no time at all until it was time to pickup my bike. The price was really good, and I'm in love with the sound of my new exhaust. I couldn't install it myself haha so I'm really satisfied. He also went and got rid of my gas tank sticker for me which was a pain in the butt to do, so I really do appreciate it. Also sent me pictures as he went through the process, great communication. Thank you again!

Ivan did real magic to bring my new to me 1400 Intruder back to life while. I bought it on a…read moretrailer, not running. It was not known what it needs, Ivan went through the cables, electrical, carbs, showed me pics of what is worn and what is broken, what parts he needs to make it right. It all came together, and it runs excellent. Bike was picked up and dropped off too.