Jay was absolutely great! Came out the same day, did a great job servicing my AC, and saved me tons of money by being 100% honest, and not trying to push anything. I really couldn't ask for more! Thanks so much, it was an absolute pleasure dealing with you guys! I HIGHLY RECOMMEND! read more

This company is outstanding. I had a humidity issue in my home attributable to my AC. They lowered my blower fan speed and solved the problem. They are high tech. While servicing my furnance, they called carrier regarding my furnace to get the specs. Jay had a high tech visual heat camera that showed where heat was entering my home ... down to the rafters and even the edges of the windows. This device even measured the air temperature coming out of the vents. Jay took the time to show me how to change the blower speed myself in the future. This was incredible. They checked the outside unit ... I mean they were thorough. I got a great value from them. I will use them as my main HVAC company going forward! read more

Laz was my technician. He was great. My AC and heating unit was not working due to a fan malfunction. He is well educated and was quick to diagnose the problem. I highly recommend SmartAir cooling and heating. read more

I called Jay from California to fix my elderly parents air conditioner as temperatures were ramping up into the 90's. Truthfully, I wasn't sure what to expect, having to coordinate the repair remotely but Jay was wonderfully kind, prompt, professional and very communicative. He understood the situation, showed up when he said he would and called me to tell me what was going on and completed the repair. Jay was able to identify the problem quickly and get their unit running right away. There are no words to describe the gratitude I felt as I was very concerned for my parents' health in the high temperatures. Jay was completely trustworthy and respectful. This man is honest, reliable, knows what he is doing and will get the job done for you. Thank you so much, Jay! read more

Smart Air did a great job. The technician was very nice and called as he had said 30 minutes before arriving. He arrived on time and talked me through all the steps as they were looking at my A/C unit and diagnosing and fixing it. The pricing is very reasonable and I would definitely use them again and recommend them as well! read more

I am very impressed with the professionalism and knowledge of the technician that came to my house. He found the issue quickly and explained the options I had available before doing any work. They were also able to come out within hours and had my outside ac unit repaired before the hottest part of the day. read more

Smart Air Cooling and Heating did a terrific job and they were fast! Very professional and clean too. Called them Saturday and they were out within hours. They offered a couple of options and offered detailed explanations. I had cool a/c within hours! Great Job!!! read more

Jay came on time and even gave me a 20 minute heads up that he's on his way. That already gave me a good impression of the service before I met him. What I most appreciated about his style was how he explained the problem to me clearly in layman terms plus gave me short term and long term solutions and pricing, instead of just slapping me with a bill. He was just a really friendly guy too, would highly recommend him! read more

I absolutely LOVE Smart Air - it is hard to come across a good honest AC company these days. Jay takes the time to go through and explain everything and walk you through everything he is wanting to do regarding AC installation. He replaced my ENTIRE HVAC System, and went above and beyond. He is my go to person for ALL AC needs, whether its a tune-up or purchasing another AC System. I trust him as he will do preventative work to try to save you money in the future as well as work with what you already have to not overcharge/do needless work. HIGHLY recommend him for all AC/heating needs. read more

Jay has helped us with two issues (both diagnosed on his first visit thanks to his thorough checks, but he worked hard to set us up with a temporary fix on one of the issues - took me a few months to circle back because his fix was super solid - and this was regarding what would have been severely compromised AC efficiency in July, Aug, September in Houston!) Both issues were explained, progress tracked during the visits, and then reviewed with plenty of explanation and room for questions. I have learned a bunch from Jay. Immaculate regarding cleanliness and wearing boot covers in the house. Pricing is transparent and a great value. Emphasis here. And the best part- stellar business ethics. An unfortunate (minor) error in the equipment measurement from the supplier for our particular plenum led to an install, uninstall, and reinstall. All handled quickly and without any question that SmartAir would only do a perfect job. Would we have ever noticed the extra inches? Never in a million years. But as soon as Jay realized the discrepancy, he had the plan for getting the right plenum & and the install was as good as done. Hard working team. Highly impressed all around. read more

Had a great experience with Jay and his team. Very professional and helpful. A little on the pricy side but I don't mind paying if I am getting great service. Would highly recommend them. read more

I have used these guys twice, first time with a coupon, second time because they do good work. They have a fast response time which is important in Houston's warm weather. They are courteous and efficient and they do a good job. They don't try to up sale you like some companies. I would definitely would use them again. read more

I have used Smart Air for both my business and home HVAC needs. Great work, fast response, reasonable rates. They are now my official go-to guys for a/c stuff - highly recommended! read more

He did a really good job cleaning out the drain line and the drip pan.

Smart Air was pleasant in scheduling our service, faithful in giving a phone call in advance and timely in arrival, conscientious about covering their shoes each time they entered the house, thorough in their inspections, patient in giving an explanation of what they found and what and why they recommended further service, and clear about which recommendations were very much optional and which were matters of safety. I could not be more pleased with Jay and Smart Air. read more

I have a colleague who is having some issued with her AC unit. Since I have worked with J before, called Smart Air and got her Sat morning appointment at a very sort notice. J showed up on time and gave a superb service. He took time not only to inspect all the components of A/C system, but explained in great detail about the issues and the fixes. I got a really fantastic feedback from my colleague and she is thankful & thrilled to find someone who she can trust and easily refer as future business among her friends & families. read more

I have recently used Houston Smart Air for replacing the evaporator coil in one of my AC units around Memorial day. Jay and his crew were on time and did a good job of explaining all the work. They are responsive and honest. Unfortunately right after the first coil replace, my second one broke down. It was pure coincidence that it happened a day after the first. Jay explained that the leak was going on for a while and showed the inside of the coil which shows a lot of rust build up. We both agreed it was unfortunate, but Jay gave a 30% discount on the second. The second coil replacement took longer than expected due to a faulty pressure tester, but they figured out after a while. It was a bit stressful, but they were patient and did the work correctly to make sure everything worked as expected. It has been 4 months, and both units are running just fine. I will go with Houston Smart Air for their honesty and trust. read more

Professional, courteous, punctual, honest. Unfortunately, my AC problem went beyond a normal fix and the repairman, Jay, clearly explained it was beyond his capacity to fix. (I bought an old condo with an evaporator that you can't access. No access, no way to assess or fix it. It ends up he didn't charge me for coming out because he said he couldn't do anything to fix the problem, that really impressed me and said a great deal about the integrity of him and this company. I know what I need to do now, and I know who to call if ever I need fix the AC. read more

Houston Smart Air is 5 stars for a very good reason -- Jay has both a professional and technical expertise way about him. I called the first time soon after his day got started, he was at our home in 30 minutes and fixed the capacitors in no time. Happily, my wife and I continued our day until later in the afternoon a short and blown fuse shut down the A/C for a second time. Jay arrived at 8:30pm for a second time making me his first and last call of the day -- both times he fixed the problems quickly and professionally. We will be recommending him to our neighbors and are thankful for someone out there who still does good business these days. read more

I can see why this company has so many high ratings. The customer service is exceptional. Jay is fantastic! He is very knowledgeable, professional, clean, courteous, honest and friendly. Awesome service. He came few hours after I called him since my AC stopped working all of a sudden in a 100-degree day. He was on time, diagnosed the problem, took the time to go through my options one by one to fix it. he spent hours to make sure I am comfortable with the decision and I understood the work. He also changed my thermostat and went through each and every step of working with it(It was a wireless one and I was totally clueless). He even contacted the manufacturer of my unit to file a warranty claim for me and had everything taken care of. Smart Air Conditioning has a customer for life in me, the best experience I've ever had with home services. Strongly recommend them to my friend and family. read more