Simply put, these guys are "Top Notch!". Our AC unit stop working this weekend, they came out and assessed the problem, ordered the parts needed (which were scheduled to come in on Wednesday). Being concerned for our situation, they got the part on Monday and fixed the unit. The entire time, the technician Greg kept us informed of the issues, and solutions which made things much better by helping us understand everything and gave us a piece of mind. Their customer service team and appointment scheduler "Amari" was awesome and very easy to work with. We will definitely continue to use them and will 110% recommend them to everyone we know! #Bestcompanyintown! Very satisfied customer, Chris K. read more

Fantastic service!!! We had 3 technicians come before from a different company and never solved our problem until the last one told us we needed to change a part and the amount was $5,000. We contacted Smart Air and fixed our AC issue for good and changed the part that was really not working for only $600!!! They were quick and thorough in their resolution!!! read more

Absolutely professional! Came 2 hours early! Can't recommend these guys enough! I even received a crash course in AC flow and how certain aspects of vent/return design greatly affect cooling/heating. The personal touch sold me on going back to them every time I need their professionalism. Highly recommended. read more

Smart Air - Thumbs up! - Heating & Air Conditioning/HVAC Near Me - Houston, Texas

Yes, this really was as good as it gets. A year and a half ago my then trusted service provider said it would cost $1000-$1500 to repair my old Amana -- with no guarantee. I was resigned to buying a new unit. But took my time since we also had a powerful window unit. When the window unit died I looked on Yelp and found Jay. His reviews were impeccable. But alas, when he arrived he said he didn't repair window units. So I asked him to check my long dead Amana. He took a good look and said if the condenser worked he could repair it for around $200 or so. I was floored. Jay worked his magic and presto, the Amana roared back to life. He saved me up to $10K and also provided a three month guarantee. Its been around three weeks since his visit and the Amana is keeping us at a comfy 79. Jay was very professional, friendly, and explained everything in great detail. He said the Amana was nearing the end of its productive life but reckoned it was good for this season and possibly another too. Jay is also well versed in current and foreign affairs so if you want to discuss the recently negotiated nuclear treaty with Iran, he's your guy. But sticking with my AC, finding Jay taught me a very valuable lesson. That being I was very happy with the company that came by twice a year to service my cooling and heating units. They never tried selling me a service that I didn't need. Hence, when told that my old unit was kaput -- and that investing in it was a lousy idea -- I had no reason to doubt their advice. Next time, no matter how well trusted -- unless it is Jay -- I'll seek a second opinion. If your AC is kaput, call Jay. He's the best of the best. read more

I was having trouble with my old air conditioning unit in that is was not cooling enough and would never turn off. With the latest heat wave we have been experiencing here in Houston my old 13 year unit was simply not doing the trick anymore. I talked to my wife and we decided it was time to invest in a brand new system. I got several quotes from many big ac companies and was surprised on how much new systems were running now a days. Man these things are expensive. Was looking around on Yelp one day for AC companies and ran across Smart Air. All 5 five star reviews so I decided to give him a call on a Friday morning. Other companies had already performed a load calc on my house so I already new more or less what size ac unit I needed I discussed with Jay over the phone what I wanted and he was able to cut me a great deal on a 16 seer 3 ton Trane unit with a two stage furnace and a variable speed blower. Jay was very knowledgeable about the different units and he explained to me exactly how each one would perform and the benefits of each. Later that same day he came over to my house and did his measurements and three days later on Monday his crew arrived to begin job. Jay talked me over everything that were going to install and he even showed me each model number of all the equipment he have ordered to make sure I knew that everything was correct. Well i just want to say that I am extremely pleased with the new unit now and i can really feel the difference now. Cannot even tell when the unit is on. The outside unit makes almost no noise. Jay even stayed late and installed an Ecobee3 smart thermostat that I have bought at Best Buy. That's what you call good customer service. read more

Smart Air - My old unit! - Heating & Air Conditioning/HVAC Near Me - Houston, Texas

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Heater went out for the 1st time Thursday night. Called Friday morning and they were very professional when they answered. (5 stars) Gave me an estimated time and said I'll get a call 30 mins before showing up. Let me say most of the time this happens, other companies never call or don't show up on the time schedules to arrive. But Jay called and in 30 mins he was there. (5stars) Jay was professional and courteous. He assessed my problem, and had the issue solved within minutes. (5stars) Jay did a great job and in the end gave me some great pointers and gave me some very sound advice on how to maintain my a/c and heater. (5stars) I will be using them again, if I have any other issues. Many thanks. Highly recommend this company to others read more

This is a great company. Jay, Jose and the guys are prompt, professional and careful with their job. I had called them for two jobs on two different site in 1 month and both times were delivered and executed well. They are up-to-date with technology, fast response when you call or text, transparent in their service, price and communication.Excellent! Thank you Smart Air crew for your time and service. We look forward to working with you again. read more

The repairman, Jay, was super professional and nice. He was adamant about not tracking his boots in our house, told me every step of the way what he was doing and why, and was very easy to talk to. My repair ended up being very odd, a bad relay in the heater, and Jay was completely honest, even when it was difficult to figure out what was going on. He fixed the problem and charged us just for the actual repair and not for the time it took to track down this very odd problem (whoever installed the air handler decades ago mis-wired it and caused a one-of-a-kind problem when the relay went bad). Like a good mechanic, it's great to find someone you can trust to be honest and upfront with something that most of us don't understand well. Jay was great and he's my go-to A/C repair from now on. read more

Great company not looking to just make money. Pete came out and explained our system to us and how we can improve things. He didn't see a need to have us pay unnecessary money for something not broken. Thx and would highly recommend them! read more

Great experience using Houston Smart Air Cooling & Heating. Quick reply through email on their website with options, scheduling an appointment, and upfront costs. Laz was on-time, friendly, efficient, and knowledgeable about options to fix the problem. read more

I have been with Smart Air close to 3 years now. Jay, the owner, has always been friendly, knowledgeable, professional and trustworthy. Trustworthy? Yes, trustworthy! When my condo AC broke down, he told me what my options were and what he would do if he were me (I asked). This time I needed a new AC but he suggested a lower price one because the deluxe model wouldn't give me an increase in effectiveness. He would have tried to repair what the previous AC companies' short cut's messes (pictures are the best proofs) if I had taken that option but I followed his suggestions and I'm so glad I did. He was kind enough to show up on July 4th morning and review what they found, what they did, and what to expect. (Yes, they were closed.) He summarized what I needed to do for maintenance and increase the life of my AC. Great job Jay! It was a pleasure to work with you! read more

These guys are really great. They are honest people and hard working people. They will give you options so you can make your decision. I have used them now at 3 different locations and I will continue to use them. In Houston......you cant afford to not have a good AC guy. Thanks for all you guys do! read more

I called Jay at Smart Air since we were in need of a full replacement of our condenser, coil, furnace etc. This was the third company I called (but the last) and while everybody told me they needed to come out and do an inspection before they could quote me, Jay told me the pricing right up front.. I called Thursday (6 days ago), got my pricing options. He came out the following day to do a quick walk through and explain the options. We're planning on moving in 5 years so wanted the cheapest option. Where other installers would have given the hard sell about getting a better unit, Jay was honest and told me that an Ameristar Unit would be fine over a 5 year span. He then called me and said trane didn't have the Ameristar, but would provide a trane for the same cost. They showed up on time, the team was very nice (and even petted our dog throughout the day), and finished ahead of schedule. No hidden fees, no funny business, just superb work and a top notch installation. I will be recommending Jay for any and all AC related jobs in the future. I started this process over a year ago by asking our neighborhood email list for AC Recs. I finally came across Smart Air add on Yelp and my only regret is that I didn't call him sooner. read more

So I call this place up because they have five star reviews. I explain:1- I want to rent a space in the city of Houston 2- I am a business owner and I am looking to have a commercial hvac system inspected. I did this several days ago and what happened?? Of course I get a call from Smart Air tech to ask if this is a house! To which I reply of course not it's a business. I didn't call and say it was a home unit. The address is commercial he says. To which I reply" no sh$& Sherlock " of course I need a commercial inspection. So he says my manager wanted me to call and tell you we don't DO COMMERCIAL!! So, no inspection after reviewing what I needed when I called in. Took of work- check, got the landlord to open the space- check, Smart air... Not so smart!!! Stay away they don't even listen! Waste of time. read more

I've been using Smart Air's services for over 5 years. They are great to work with, always explaining situations well and helping me to save money. read more

My heat went out on a Friday night during a cold snap in early November, and I phoned SmartAir the next morning at 8am when they opened. They made an appointment, and Jay came to my house at 9:30. He quickly figured out what was wrong, explained it to me, and fixed it. He is a very friendly, honest, knowledgeable person. The charge was very nominal, and well worth it. From now on, SmartAir is my go-to company for heating and AC. read more

This is the second time I've had Jay work on our 1960s home, and the second time I've been exceptionally pleased with his work. I would recommend Smart Air to anyone based on their proficiency with and knowledge of all things HVAC, excellent communications skills, and their friendly and pleasant disposition. A month ago I chose to replace the aging fan motor in my house AC unit, as the bearings were going. Though I don't have much experience with HVAC systems I do have a background in electrical engineering from high school and figured "how difficult can it be?". As temperatures hit 100 degrees I noticed that the compressor was starting to run louder than I remembered, and when our bill came in I noticed that it was a little higher than what I would have expected based on last year's bill from the same time. I decided to call the professionals to have my unit checked out. Within minutes of arriving, Jay had diagnosed the issue; my wiring of the fan motor had been close, but not quite. With the motor running sub-optimally the compressor was heating up and thus having to work harder ro cool down, thus lowering the efficiency of the cooling we were getting and increasing the noise it was making. A few adjustments later, all of which were explained to me in a way I could understand and learn from, and the unit was already cooling down and running more smoothly. He also inspected a few other components I had some concerns about while we had the unit open, and I learned a lot from the short amount of time it took him to finish up his work. All in all an exceedingly pleasant experience, and at an incredibly reasonable rate. Again, I would heartily recommend Smart Air to anyone who needs some help with their HVAC system. I definitely know who I'm calling again next time. read more

Well my first review on yelp !! Smart air is very professional knowledgeable company they know what they are doing and will fix the problem in a proper way no cutting corners Price is right don't expect handyman prices Thank you smart air (jay) for taking care of my ac problem will definitely recommend you !! read more

All I can say is WOW for Jay's amazing service. I called Jay at 1pm today to see what the cost would be to install two smart thermostats at my house. His pricing was very competitive and he was able to make it out to my house at 5 pm the same day! There were some challenges presented by my current circuit board but Jay was able to handle it with no issues. Along with that, he communicated exactly what he was doing every step of the way. I'm extremely happy with the work he did and would definitely recommend him to friends! read more

Jay is awesome. Jay is COOL! If you want your system to keep cooling, you'll call him and nobody else. Jay is also responsive, thorough and fair. He provided clear explanations to the issues we were having. I first emailed Jay to ask him a question through Yelp. He responded in less than one hour. Over the course of the next week he continued to answer my questions in a timely manner. I ended up scheduling an inspection appointment with him to give us a second opinion on an A/C unit not operating properly in a brand new home. It's been 27 days and the builder's A/C vendor is still working to fix the problem. I will absolutely call Jay again for his services and have nothing but the highest of recommendations to offer regarding his ability and the quality of his customer systems. read more

I talked to other HVAC companies in a 86 degree house for 2 days I called Smart Air when Pete came I instantly felt a sense of relief. He was very knowledgeable and friendly. He fixed my capacitor even explained why it was happening. I knew without a doubt that the issue was repaired properly. I like that he was professional and personable. Thank you Pete you rock ! read more

I contacted Smart Air regarding my A/C problem and they provided a quick response and a competitive quote; so I selected them to fix my A/C. The problem was fixed correctly and the technician was knowledgeable and friendly. I had several contacts with Jay and he was very professional and courteous as well. I definitely recommend using Smart Air for your A/C needs for any job big or small. Thanks Smart Air! (I will be contacting you for my annual maintenance when the time comes) read more

Jay and his guys are the absolute best. I've been experiencing AC issues at my house for 3 consecutive summers. I've worked with several different companies. One more time, our AC stopped cooling and I searched and found Smart Air. Jay called me back almost immediately on a Sunday, and was out the very next day. He explained everything that was wrong, in language that actually made sense for once, and how much the previous companies had done things wrong and lied about the issues. He had the new equipment ready to go a day earlier than planned and his guys were working well into the night to get our house cool again. Even though we were getting cool air again, Jay wasn't satisfied that it was cool enough and came out an additional day to do some more work and get everything running as efficiently as possible. It's been a month and our house has been cooler than it's ever been, and the unit is running less, even in the middle of summer. I can't say enough good things about Jay and Smart Air. This is the kind of service that makes you a customer for life. read more

I was impressed with Smart Air and Mr. Jahantash. Punctual, professional and competent. I would recommend this company based on my experience. read more

My overall experience with Smart Air was excellent. I needed a changeout of both my 20+ year old AC and furnace. I spoke with multiple AC companies and Jay was by far the most personable and easy to work with. He listened to my families needs and budgetary restraints, and provided us multiple options that would work. In the end, after explaining multiple options, we decided to go with Jay and Smart Air and I am glad we did. His installation team was friendly and thorough, and the the job was top notch. Highly recommend Smart Air. read more

Great company with respect to the home owner. The service personnel were timely, neat, clean, polite, and knowledgeable. Would hire them again if every need. read more

The guys were awesome. I originally tried to use my home warranty company who sent a guy who never looked at my ac unit and immediately wanted to charge me almost 4000 to replace the entire system. I contacted Houston Smart AC and they were here within the hour to assess the issue. They fixed my problem immediately without having to replace my AC unit and it didn't even cost me 1/4 of what my home warranty company was asking. I'll continue to use them in the future. read more

This is a long overdue review. We had the pleasure of service from Smart Air in the early summer. They were super professional, and so knowledgeable. They clearly explained how our particular system worked, what was causing the issues we experienced, and what was urgent to address at the time vs. which portions of system design could be corrected, but may not be worth it at this time. They also taught me how to program our system to have the best results for our schedule/lifestyle. We continue to enjoy the results of their work and will definitely choose Smart Air again. read more

Still a 5 star rating for this company! Will never look for another AC/heat company ever. This time I wanted my 3.5 year old system checked out because I thought the outside compressor was making a different noise. Laz was my service tech this time and he came out the same day I called for service. He listened to the compressor turn on and off and there was nothing wrong. He sent the recording to Jay and Jay confirmed the noises I was hearing were totally normal. The one thing Laz did was to install an AC hard start kit to save energy and help the compressor when it powered on. Great company! read more

This review is long overdue but hey...First we got a good price sometime in 2016, and then in 2018, the evaporate coil failed and I was worried about a large bill even with the manufacture's warranty (part only, labor is extra). Not only did Jay schedule quickly, he also managed to only charge me on the Freon lost since it leaked all out. They waived my labor since they installed the system little over a year ago. Such a great help on my bill. Thanks you Jay and a sure Recommend! read more

Extremely disappointed with my Smart Air experience. Our A/C wasn't cooling in July, so I used Yelp to find a company to call. Dealing with Smart Air initially was wonderful: they responded promptly, the technician was extremely polite and prompt. After conducting an inspection, the technician informed me that there was a leak that could not be repaired. He told me I had two options: refill the Freon to see how long it lasted and bide us some time to make a decision, or buy a new unit immediately. We didn't feel that we were in a financial place to buy a new unit, so we opted to refill the Freon. It's now October, and, as we anticipated, the Freon has run out. I decided to call a different company this time to give me a quote on replacing the unit. The technician from the new company told me I didn't need to replace the unit. He said that the leak was easy to find and in the most common place for leaks (evaporator coil), and would be able to fix it no problem. He said it was a common repair and there should be no reason the other company (Smart Air) couldn't have fixed it. In addition, I told him what we paid for Freon through Smart Air. He told me that was absolutely too high, and even though our Freon is completely empty now, it would cost 20% LESS to refill it with them. Extremely disappointed in Smart Air. read more

Jay is a really great tech and owner, a rare quality indeed. I had used 6 other a/c companies in the 10 yrs I lived at my current address. Jay came and fixed my a/c for the first time in the 10 yrs. He is the only on one I will let on my property read more

Primary condenser line was clogged up and a competitor was charging 2x what these guys quoted me. Jay was quick to respond after I send them a message asking about pricing, and they came out the next morning earlier than they scheduled me for and cleaned my line out in 15 minutes. The tech was courteous and respectful as well. I'll definitely be using these guys again for any other HVAC issues I might have. read more

Use these guys!! They answered the call first time, price was low. I called on a Monday night and by Tuesday morning I was up and running. They even wear those hospital booties being mindful of the carpet. I appreciated that type of professionalism and care. read more

Jay and Miguel are the best! I first found them a few years ago online and now call them for anything A/C related. Jay sets up appointments right away (like next day at 8 AM) which is fantastic. Both he and Miguel are super nice, trustworthy and always explain the needed repairs and options. I have literally saved thousands of dollars using Smart Air as I got other estimates for new outside condenser units. I really can't recommend them enough. It is so nice knowing I have them for all my A/C needs. read more

Jay came in within a short notice and did a thorough check of my system. He also explained all the reasons why the issue could occur and walked through them one by one. Since the issue was a big one, he asked me to check with my initial installation company if it's covered by warranty. Thankfully it was, but the diagnosis was spot on. Thanks Jay for the wonderful Service. I will certainly use your company at the next opportunity and also recommend to others. read more

Jay and his team were very professional to work with. Laz explained all my options and allowed us to make the decision. No pressure sales pitch. We definitely will be using them for our future A/C needs. read more

Jay is a class act! Professional, friendly and courteous...he wears shoe covers in order to not get your home dirty! Jay did a thorough inspection of my home heating system, offered recomendations and even typed up a list of issues for me to address. He even walked me through a re-wiring/installation of a smart thermostat over the phone. What I think is Jay's best quality is that he actually cares about your home. I will definitely use Jay's services in the future and recommend him to evryone else. read more

Jay with Smart Air is the most knowledgeable AC man you'll find. He has maintained my AC units for several years and his pricing is very competitive. I've used him on inspections when purchasing a new house and he is my go-to guy. The man is legit and he's built a solid team around him. read more

After moving to the Houston area we found out the hard way that anyone can be a contractor and our new home was proof. We had work done on our central air system by two well known company's in the Houston area both were expensive and they both were a BIG DISAPPOINTMENT. Fortunately I found Smart air Jay and his team were professional from start to finish, great work & prices I will never use anyone else for our a/c work. If you need a/c repair give Smart air a try you won't be disappointed... read more