Horrible experience and very disappointing! For over a month, this company has been unable to provide the correct parts to fix or replace a furnace. The lack of accuracy and urgency is absolutely ridiculous! DON'T USE THIS COMPANY!!! read more

This review reflects my personal experience and understanding as an AHS customer, based on documented service records and publicly available information, to the best of my knowledge. We used Texas American Air LLC through AHS on June 12, 2025, and unfortunately had a disappointing experience. The technician mentioned our AC might have a Freon leak but couldn't confirm it, then added 3 lbs of R-410A at $165 per pound. Even after a $10-per-pound discount, we still paid $465 for the refill. A month later, we submitted another service request through AHS, and they sent a different vendor (we have absolutely no choice in which vendor is assigned). That technician confirmed there was no leak and the actual issue was a failed AC damper. For reference, R-410A typically costs around $60 per pound -- much less than what we were charged -- not to mention the fact that low Freon wasn't even our issue in the first place. After raising our concerns, Texas American Air responded with a message stating: "Having another company tell you their cost of Freon is only $60 is outrageous and unheard of. A can of Freon at AutoZone, for your car, costs $50 per can. We inserted 3 lbs of Freon. You paid $465 for a repair for your broken AC, which is a reasonable price." However, R-410A cannot be purchased at AutoZone, as it is an EPA-regulated refrigerant that requires a licensed technician. Comparing it to automotive Freon is inaccurate. Industry-standard pricing for R-410A is typically between $50-$90 per pound installed, meaning we were charged well above normal market rates. All details mentioned are based on our invoice, AHS documentation, and follow-up service records. The pricing felt excessive and the initial diagnosis inaccurate. I'd recommend confirming all costs in advance or requesting multiple estimates through AHS before approving any work. I hope sharing our experience helps other homeowners make informed decisions when using AHS service providers. read more

Texas American Air is a fraudulent company and should not be trusted in our community. I paid them $3873 as a down payment in May to install a new AC unit in my home. After they received the funds they stated it would take some time to get the equipment in. After about 2 weeks I reached out to them, and they stated it was on backorder and would take more time. After speaking to the owner David Camacho, he scheduled me for Jul 7th. During this time I asked for a contract/invoice and it took them over a week to give me that. Unfortunately they didn't show on the 7th and did even contact me to about the delay. When I was able to reach them they stated it the wrong equipment was ordered. I waited again another week and was scheduled on Jul 17th. But again they never showed up nor called. I sent demand letter requesting a refund and submitted a claim with the BBB. They did not respond to the BBB complaint and didn't reply to my letter. I've filed a petition in small claims court and I'm preparing for court. Hopefully I will be able to recoup the money I paid. This company was referred to me by my house warranty company. I did make a complaint to them and hopefully they will not be a preferred vendor to anyone in the future. This company is clearly a fraud and do not trust them with anything. read more

Texas American Air - Heating & Air Conditioning/HVAC Near Me

Amazing company! I called because my AC went out, they came same day in about an hour from my call! My technician was David. He worked quickly, was super kind and was able to get my AC working right away. They were upfront about cost which I really appreciate. This is a great family owned company and they will continue to have my business. read more

Great service, reasonable fees. Daniel was our tech and was on site within 24 hours of our call. Applied a temporary fix while the part had to come in. Would definitely recommend to anyone in need of AC service read more

Great Service from Texas American Air. Beatriz went out of her way to expedite some additional parts and equipment that were needed when the outside unit was not compatible with the inside unit. I absolutely recommend this companyj!!! read more

I absolutely recommend Texas American Air. David responses in seconds. Very friendly and professional. On the repair day, he arrived on time, the repair was spot on. Thanks! read more

Texas American Air We have been using an A/C company for almost 20 years but were never quite satisfied with our equipment and the units outside seemed quite noisy and the vibrations seemed to be magnified in our bedroom at night and we dreaded A/C coming on. We decided to have the A/C's checked out, but this year decided to try someone new. While searching the internet we came across Texas American Air. Good reviews. So we set up an appointment for a pre-summer inspection. The technicians showed up on-time and proceeded to check our entire system. After a thorough examination they found several issues, which would have been a couple of thousand dollars to complete. It turned out that one of the technicians was the company owner David. After some discussion I asked what it would cost to replace A/C units, coils, heater and plenums. He quoted us a price that was a little high for us, but after a little haggling David gave us "an offer we could not refuse". We set up an appointment for the following week, and right on time the technicians arrived. They proceeded to demo the entire cooling/heating systems. They installed new equipment, (Compressor units, heater, coils and plenums and new Honeywell thermostats) and replaced the bases for the outside compressor units. We had plastic platforms, but TAA replaced with new sound absorbing platforms, after carefully leveling the area. Within 2 days both systems were completely installed. Our lives have changed. The house cools off extremely quick. And what was most important to us - The noise - There is no more noise. At night we never even hear the units come on. The only way we know the A/C comes on is a slight rushing wind from the vents. Final point. Choosing Texas American Air was a life changer for us. They not only gave us a more than fair price and an awesome warranty but installed quality equipment. And the owner's wife Beatrice kept in constant communication before, during and after the install. I would highly recommend Texas American Air for all you cooling/heating needs. I cannot say enough. Thank you Texas American Air - Our new best friends. read more

Texas American Air I can honestly say are very professional, & outstanding customer service. David came out to our home to give us a quote to replace our A/C unit, furnace, & install a new thermostat. Out of multiple quotes that we received Texas American Air beat all prices & were very competitive to make sure that we received all new & the best quality A/C unit, furnace, and thermostat. Our unit was quite old and was located in a small closet. David & his team moved our unit into our attic where we requested. His team did a phenomenal job. They made sure & cleaned up all debris and answered all questions. David made sure before he left to go over everything with us on how to program our thermostat. David & his office followed up with us to ensure all was going well & if we had any concerns don't hesitate to call. Hands down I would recommend Texas American Air read more

Really thankful to have found this place. Our heater wasn't being responsive during a cold front, and these folks came out that same day to assess the situation. Our tech, David, gave us a temporary fix until the parts came in. Cristal was super helpful in working with our warranty company to get things squared away. As a bonus, the parts ended up coming in early and they squeezed us into the schedule so we'd have our heater fixed before thanksgiving week. Great people to work with! read more

The owner David repaired our air conditioner as part of an AHS Home Warranty service call. He was able to quickly identify and address the problems and was pleasant and professional. I would absolutely use him again. read more